Fraud Detections Representative TTECFraud Detections RepresentativeCharlotte, NCTTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. You’ll provide white glove support to customers of an asset and wealth management company that combines the entrepreneurial spirit of a start-up with more than 150 years of experience.
NewManager, Fraud Prevention & Analytics Teachers Insurance and Annuity Association of America (TIAA)Manager, Fraud Prevention & AnalyticsCharlotte, NC$128,000–$179,000 / yearIn addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans). The manager will oversee the development and implementation of data-driven fraud prevention strategies and policies, including the design and management of blocking mechanisms and alerting systems to protect clients from fraudulent activity.
Fraud & Claims Operations Senior Manager Wells FargoFraud & Claims Operations Senior ManagerCHARLOTTE, NCThe successful candidate will operate as both a people leader and strategic operator, partnering closely with Fraud Strategy, Detection Operations, Channel Leaders, and other internal stakeholders to reduce fraud losses, improve customer outcomes, and manage operational expense. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.
Senior Manager Enterprise Data (Financial Crimes& Fraud) First Citizens BankSenior Manager Enterprise Data (Financial Crimes& Fraud)Raleigh, North CarolinaFull timeDirects initiatives that improve enterprise data quality, governance, reporting, and analytics, with a focus on supporting Corporate Functions - Financial Crimes Risk Management, and Fraud teams through trusted, actionable data solutions. Qualifications: Bachelor's Degree and 8 years of experience in Risk Management including Enterprise Data Warehouse OR High School Diploma or GED and 12 years of experience in Risk Management including Enterprise Data Warehouse.
NewFraud Client Services Manager The Vanguard GroupFraud Client Services ManagerCharlotte, North CarolinaVanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. Lead day-to-day Fraud Client Services (FCS) operations, including real-time fraud alerts, client verification, and case decisioning.
NewFraud Client Services Advanced Manager The Vanguard GroupFraud Client Services Advanced ManagerCharlotte, North CarolinaOur crew are our greatest resource – by joining our team you will build collaborative long-term relationships and enjoy a suite of benefits that includes comprehensive health and wellness care, work-life balance, and an investment in your future at its core. Our teams leverage enterprise-wide insights, deep expertise, and trusted advice so that across Vanguard leaders and crew drive faster, stronger, risk-informed decisions.
Senior Manager, Fraud Analytics & Operations The Vanguard GroupSenior Manager, Fraud Analytics & OperationsCharlotte, PennsylvaniaOur teams leverage enterprise-wide insights, deep expertise, and trusted advice so that across Vanguard leaders and crew drive faster, stronger, risk-informed decisions. Our crew are our greatest resource – by joining our team you will build collaborative long-term relationships and enjoy a suite of benefits that includes comprehensive health and wellness care, work-life balance, and an investment in your future at its core.
Senior Manager, Fraud Strategy Vanguard GroupSenior Manager, Fraud StrategyCharlotte, NCVanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. Manages and leads projects and processes related to fraud analytics, reporting and planning, including governance frameworks, data structures, and deliverables.
Senior Manager, Global Risk Management, Enterprise Fraud Risk Circle Internet Financial LLCSenior Manager, Global Risk Management, Enterprise Fraud RiskNC$172,500–$222,500 / yearDevelop and maintain the enterprise fraud risk framework, policies, and controls, covering threats such as synthetic identity fraud, account takeovers, authorized push payment fraud, internal misconduct, social engineering, scams, and emerging typologies (e.g., deepfakes, AI-driven impersonation, mule networks). Circle's platform includes the world's largest regulated stablecoin network anchored by USDC, Circle Payments Network for global money movement, and Arc, an enterprise-grade blockchain designed to become the Economic OS for the internet.
Project Manager(Fraud & AML) Artech LLCProject Manager(Fraud & AML)Charolotte, NC$30–$34 / hourAutomate fraud workflows (investigation queues, exception handling, reporting) to reduce cycle time and operational risk. Required Skills & Experience Experience managing call center or operations with Banking Risk /Fraud expereince.
Audit Manager I (US) - Issue Validation - Insider Risk / Internal Fraud The Toronto-Dominion BankAudit Manager I (US) - Issue Validation - Insider Risk / Internal FraudNC$75,020–$125,180 / yearTotal Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Shareholder Accountabilities: Adheres to internal policies / procedures, enterprise frameworks and methodologies and applicable regulatory guidelines, contributes to the review of internal processes and activities and assist in identifying control weaknesses / failures, potential opportunities to improve operational efficiencies for own business area.
NewAssociate Analyst - Bank Fraud Wire Verification Ally Financial IncAssociate Analyst - Bank Fraud Wire VerificationCharlotte, NCRemote$47,840–$75,000 / yearOur Total Rewards program includes industry-leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life, including: Time Away: Program starts at 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly (time off days are prorated based on start date and program varies based on full or part-time status and management level). Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
NewSenior Supervisor - Bank Fraud Recovery Ally Financial IncSenior Supervisor - Bank Fraud RecoveryCharlotte, NCRemote$70,000–$120,000 / yearOur Total Rewards program includes industry-leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life, including: Time Away: Program starts at 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly (time off days are prorated based on start date and program varies based on full or part-time status and management level). Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
NewFraud Solutions Leader: Strategy, Delivery & Impact EverBankFraud Solutions Leader: Strategy, Delivery & ImpactCharlotte, NCYou will bridge Fraud Operations, Technology, Product, Analytics, Compliance, and business leads to identify fraud challenges and deliver scalable solutions that reduce losses while preserving customer experience. As a senior leader you will translate strategies into actionable requirements, own delivery, and measure outcomes.
Fraud Detections Representative TTEC Holdings IncFraud Detections RepresentativeCharlotte, NCTTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. You'll provide white glove support to customers of an asset and wealth management company that combines the entrepreneurial spirit of a start-up with more than 150 years of experience.
Head of Fraud Servicing, QA and Risk U.S. BancorpHead of Fraud Servicing, QA and RiskCharlotte, NC$170,255–$200,300 / yearThe role leads a large, multi‑layer organization and plays a key leadership role in service model evolution, ensuring service continuity, strong client relationships, and consistent outcomes during periods of operational and organizational change. The Consumer, Business and Wealth Servicing (CBWS) contact center at U.S. Bank is a consolidated client service organization designed to provide multi-channel, inbound and outbound servicing across consumer, small business, partner card, and wealth clients.
Assistant VP, Loan Fraud Risk Lead BarclaysAssistant VP, Loan Fraud Risk LeadWilmington, North CarolinaBarclays Services LLC seeks Assistant VP, Loan Fraud Risk Lead in Wilmington, DE (multiple positions): Act as a subject matter expert for strategy management to prevent fraudsters and credit abusers from opening loans using own or stolen identities. Management and development of KPIs to measure the effectiveness of customer care fraud prevention operations, utilising data and technology to support the identification of areas that require improvement.
Security Sales Specialist II, Google Cloud Fraud Defense Google LLCSecurity Sales Specialist II, Google Cloud Fraud DefenseNCExperience working with internal/external teams, including account teams, technical leads, procurement, and legal, to inventory existing software estate, build business cases for transformation with implementation plans, and facilitate agreements. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.
Fraud Strategist - Login and Auth SoFi Technologies IncFraud Strategist - Login and AuthCharlotte, NCYou will design fraud strategy across login, password reset, MFA, step-up, and high-risk session events, calibrated against the full spectrum of perimeter threats: account takeover (ATO), authorized scams, credential stuffing, MFA bombing, OTP interception, SIM swap, adversary-in-the-middle phishing, and emulator-driven bot traffic. What You''ll Do: The Fraud Strategist, Login and Auth will help SoFi build a defensible authentication perimeter by: Owning the end-to-end login risk strategy across web and mobile authentication surfaces: signal selection, rule construction, threshold tuning, champion/challenger lifecycle, and rule-level loss attribution.
Fraud Strategist - Ecosystem SoFi Technologies IncFraud Strategist - EcosystemCharlotte, NCLeading cross-product perimeter defense covering ATO carryover from compromised credentials, scam interception (authorized push payment, romance, investment, impostor, business email compromise), mule-account detection, and synthetic-identity attacks at funding. Driving device forensics across product lines: shared device-graph infrastructure, emulator and VM detection, jailbreak and root signals, residential-proxy detection, and entity resolution that links a single bad actor across accounts that look clean in isolation.
Fraud Risk Oversight Director Truist Financial CorpFraud Risk Oversight DirectorWinston-Salem, NCManage the Enterprise Fraud Risk Management (EFRM) and Loss Events (Internal and External Loss Events - ELE & ILE) Operational Risk Management Programs which support proactive management of operational risk, as well as ongoing efforts to ensure efficient development and execution of sound risk management practices and high-quality results. General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position.
NewEnterprise Fraud Management Risk Strategist Truist Financial CorpEnterprise Fraud Management Risk StrategistCharlotte, NCGeneral Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Please review the following job description: Develop and own the fraud risk management policy and control strategy for a product or risk area with accountability for loss, efficiency and customer experience outcomes.
Anti-Fraud Operations Director Sumitomo Mitsui Banking CorpAnti-Fraud Operations DirectorCharlotte, NCThe Director is also responsible for leading a follow-the-sun operating model, managing the overnight fraud operations team to ensure seamless, continuous fraud monitoring and investigation coverage that mirrors and supports daytime operations. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.
Software Engineer Team Leader - Fraud Systems Regions Financial CorpSoftware Engineer Team Leader - Fraud SystemsCharlotte, NCThe information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Job Description: At Regions, the Software Engineer Team Leader devises or modifies procedures to solve complex problems considering computer limitations, operating time, and forms of desired results.
Fraud and Abuse Operations Analyst Plaid IncFraud and Abuse Operations AnalystRaleigh, NCExperience translating fraud investigations and research into actionable detection signals, rules, and labeled datasets, while partnering closely with DS/ML and product teams to improve feature sets, labeling quality, evaluation frameworks, and model decay monitoring. Fraud and abuse detection and prevention context: Working knowledge of fraud typologies-account takeover, different types of payments fraud, ACH fraud, chargebacks, kiting, rewards harvesting, etc.
Fraud Data Scientist II Truist BankFraud Data Scientist IICharlotte, North CarolinaPerform sophisticated analytics (statistical and predictive analytics, machine learning modeling, etc.) to provide actionable insights that improve business outcomes and minimize risk and also provide consultation to business leaders and other stakeholders on how to leverage analytics insights and build strategies around analytics. General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position.
Anti-Fraud Operations Director SMBCAnti-Fraud Operations DirectorCharlotte, NCThe Director is also responsible for leading a follow-the-sun operating model, managing the overnight fraud operations team to ensure seamless, continuous fraud monitoring and investigation coverage that mirrors and supports daytime operations. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.
VP, Enterprise Fraud Analytics & Reporting Synchrony FinancialVP, Enterprise Fraud Analytics & ReportingCharlotte, NCSupport large-scale migrations (e.g., platform modernization, data warehouse migrations, tool upgrades), including requirements gathering, data validation, parallel testing, and production cutover support. Required Qualifications: 7-10 years hands on experience building and managing comprehensive data infrastructure serving a wide base of constituents focusing on Management Reporting, Strategy and Analysis, and Operational Performance Management.
AVP, Acquisition Fraud Strategy and Model Monitoring Synchrony FinancialAVP, Acquisition Fraud Strategy and Model MonitoringNCQualifications/Requirements: Bachelor's degree and 5+ years of experience building analytically derived strategies within Credit, Marketing, Risk or Collections in Financial services, or in lieu of a Bachelor's degree, 9+ years of experience building analytically derived strategies in Marketing, Risk or Collections in Financial services. Partner with portfolio credit managers and client teams to launch new initiatives, communicate changes in a timely & effective manner, and ensure strategies are driving the desired P&L impacts.
Fraud Data Scientist II Truist Financial CorpFraud Data Scientist IICharlotte, NCPlease review the following job description: Perform sophisticated analytics (statistical and predictive analytics, machine learning modeling, etc.) to provide actionable insights that improve business outcomes and minimize risk and also provide consultation to business leaders and other stakeholders on how to leverage analytics insights and build strategies around analytics. General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position.
VP Compliance & Fraud Risk Your Financial PartnerVP Compliance & Fraud RiskFayetteville, North CarolinaResponsible for overseeing all credit union-wide fraud and non-fraud dispute metrics, reporting and trends, recommending strategies and projects to manage credit union fraud and dispute risk, and leading employee and member education and communication. Oversee the monitoring and analysis of various credit union reports for risk to include but not limited to: identity theft, check fraud, anti-money laundering, debit card transactions, and credit card transactions.
Fraud Risk Analyst U.S. BancorpFraud Risk AnalystCharlotte, NC$105,400–$124,000 / yearAs a self-starter and collaborative contributor, you will work closely with teams across and beyond the Quantitative Fraud Strategy organization to develop sustainable strategies, share insights, and support rule development across key areas including First Party Fraud, Third Party Fraud, Account Takeover, Scam, and ID Theft scenarios. Operating with a high degree of independence and receiving guidance from management as needed, this role focuses on building and implementing rule strategy that strengthens U.S. Bancorp's ability to prevent and detect fraud across digital channels and money movement products.
Senior Technology Project Manager / Delivery Lead BC ForwardSenior Technology Project Manager / Delivery LeadCharlotte, NC$62–$62.09 / hourFull timeWe are seeking an experienced Technology Project Manager / Technology Delivery Lead to join our Claims Technology Delivery team within the Fraud, Claims, and Consumer Credit Assistance Technology organization. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.
NewSenior Project Manager GTT, LLCSenior Project ManagerRaleigh, NCRemoteThe ideal candidate will have extensive experience delivering large-scale enterprise technology implementations within highly regulated environments, with demonstrated success managing complex stakeholder groups, vendor relationships, technology teams, and business partners. Operating across personal banking, business banking, commercial lending, private banking, and wealth management, the organization serves a broad spectrum of client needs with a coast-to-coast footprint spanning markets of all sizes nationwide.
Senior Risk Manager: Payments Citizens Financial Group IncSenior Risk Manager: PaymentsCharlotte, NC$124,000–$150,000 / yearAs a First Line Risk Senior Manager supporting the Treasury and Wholesale Payments division in Commercial Banking, you will represent the First Line of Defense and identify and mitigate potential risks for the Bank's three electronic critical payment transaction types and processing systems; ACH, Real Time Payments (RTP), and Wire. This role focuses on identifying, assessing, and mitigating technology, compliance, and operational risks across these critical payment channels, including Commercial's Treasury & Wholesale Payments various product offerings under these specific payment types.
Manager of IT Risk and Compliance REEDS JewelersManager of IT Risk and ComplianceWilmington, NCSAR Management & Filing: Own the end-to-end process of troubleshooting suspicious patterns, compiling narrative reports, and formally filing Suspicious Activity Reports (SARs) with the Financial Crimes Enforcement Network (FinCEN) in strict compliance with Bank Secrecy Act (BSA) rules for luxury retailers. The Director will independently investigate, troubleshoot, and formally file Suspicious Activity Reports (SARs) to mitigate risks associated with multi-channel point-of-sale fraud, e-commerce identity theft, credit underwriting anomalies, and anti-money laundering (AML) compliance.
NewRegional AP Manager Ulta Beauty IncRegional AP ManagerCharlotte, NCThrough operational excellence, innovation, and collaboration, the Asset Protection team is exceptional at quickly designing and implementing innovative new solutions for diverse Asset Protection challenges while simultaneously building strong partnerships across Human Resources, Stores Operations, Supply Chain, and Compliance teams. Develop and maintain positive relationships with Store Operations Regional Vice President, District Managers, and Store Teams and work collaboratively with Corporate and Supply Chain Business Partners to drive improvements in inventory shrinkage, safety, and store concerns.
Forensic and Valuation Services Manager Dean Dorton Allen Ford, PLLCForensic and Valuation Services ManagerRaleigh, NCThe Forensic and Valuation Services (FVS) Manager is a key member of our advisory leadership team, responsible for leading valuation and forensic engagements, managing client relationships, and developing team members. This role may not be for you: If you prefer routine, behind-the-scenes work with minimal client interaction, are uncomfortable managing multiple projects under deadlines, or prefer to focus solely on analysis without team leadership or client communication.
Tax Manager - Full or Part Time Red Bike AdvisorsTax Manager - Full or Part TimeWilmington, NCRemoteFounded in 2009 and based in Wilmington, North Carolina, we serve clients across the U.S. with proactive tax strategy & filing, accounting & advisory, tax resolution, and fraud & forensic investigations, all built around one idea: your business should fund your life, your freedom, and your future. This means owning the full arc from client tax planning through return delivery, leading and coaching a team of tax preparers, and actively driving or delegating tax strategy conversations with clients.
NewAudit Manager - Consumer Compliance Macpower Digital Assets Edge Private LimitedAudit Manager - Consumer ComplianceCharlotte, NC$130,000–$145,000 / yearKey responsibilities include driving risk-based auditing by defining scope and test procedures to evaluate the control environment in conformance with audit policies, assessing issues for business impact and recommending severity ratings, drafting audit reports, and managing business partner relationships. Certified Anti-Money Laundering Specialist (CAMS), Certified Internal Auditor (CIA), Certified Public Accountant (CPA), Certified Regulatory Compliance Manager (CRCM), or Certified Fraud Examiner (CFE).
Manager - Compliance; Workforce Planning American Express CoManager - Compliance; Workforce PlanningCharlotte, NCThis team has global responsibility for identifying, investigating, and reporting suspicious activity, including money laundering and terrorist financing, and provides broad analytical and operational support for the company's enterprise-wide GFCC control framework. The team partners closely with Operations, Analytics, Technology, and business leaders to deliver data-driven insights, optimize resource utilization, and support strategic initiatives that enhance operational performance across the organization.
Case Manager General Dynamics CorpCase ManagerFort Bragg, NC$83,927–$113,549 / yearProfessional oral and written communication skills with peers, outside agencies, vendors, providers, and Military Health System (MHS) stakeholders to exchange information, provide briefings, presentations, research, and metrics to demonstrate or advance effective, efficient case management practice, outcomes, and organizational/MHS value. Minimum of two (2) years' nursing experience or case management and be certified as a case manager by a recognized certifying organization, i.e., Commission for Case Management Certification, American Case Manager Association, or American Nurse Credentialing Center or shall obtain the certification within one (1) year of hiring.
AVP, Branch Manager Liberty, NC (Toyota Open to Public) CommunityAmerica Credit UnionAVP, Branch Manager Liberty, NC (Toyota Open to Public)NCYou'll play a key role in shaping the member experience and building CommunityAmerica' s presence in your local community through: Team Leadership & Development - Hire, coach, and inspire a high-performing team. Oversees and demonstrates an interactive, consultative, interview process that deepens member relationships by providing financial direction to assist members in meeting their goals with the appropriate products and/or services.
Case Manager GD Information TechnologyCase ManagerFort Bragg, North CarolinaProfessional oral and written communication skills with peers, outside agencies, vendors, providers, and Military Health System (MHS) stakeholders to exchange information, provide briefings, presentations, research, and metrics to demonstrate or advance effective, efficient case management practice, outcomes, and organizational/MHS value. Minimum of two (2) years’ nursing experience or case management and be certified as a case manager by a recognized certifying organization, i.e., Commission for Case Management Certification, American Case Manager Association, or American Nurse Credentialing Center or shall obtain the certification within one (1) year of hiring.
Tax Manager, Indirect Tax - Unclaimed Property Tax Deloitte Touche Tohmatsu LtdTax Manager, Indirect Tax - Unclaimed Property TaxNC$105,375–$215,375 / yearOur specific services include state income and franchise tax, indirect tax, business restructuring, credits and incentives, sales and use tax outsourcing, excise tax, property tax, state strategic tax review, and state tax controversy. Our Unclaimed Property professionals include former state tax auditors and administrators, industry personnel, tax practitioners, accounting specialists, and technology personnel with numerous years of multistate tax experience.
NewSr Ethics & Compliance Manager Honeywell International IncSr Ethics & Compliance ManagerCharlotte, NCAs a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable. We serve the building, industrial, and process sectors with a broad portfolio of services, solutions, and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer.
NewManager, Services Celonis SEManager, ServicesRaleigh, NCDelivery - manage portfolio of projects to success, build relationships directly with largest/most strategic customers in region; ensure timely and high-quality deployments of the Celonis technology, with a constant focus on driving measurable business impact and delivering tangible value, that meet customer requirements, accelerate time to first value and drive measurable business impact; communicate with stakeholders in Celonis' largest customers, handle escalations and navigate challenging situations with positive and balanced results; manage, forecast and monitor resource capacity and utilization, staffing appropriately all customer engagements. Value and Adoption - Drive a value-focused mindset within the team, ensure project governance to deliver rapid, tangible improvements and fast ROI; drive adoption by ensuring comprehensive adoption plans are incorporated into each project, including user onboarding, training, and knowledge transfer, in collaboration with the Academy.
Product Manager - CIAM Citizens Financial Group IncProduct Manager - CIAMCharlotte, NC$142,000–$185,000 / yearThe role requires balancing near-term delivery (e.g., channel integration, OTP consolidation, fraud controls) with long-term platform transformation, ensuring measurable business impact across customer experience, fraud loss reduction, and operational efficiency. Track and optimize core business KPIs, including authentication success rates, step-up rates, fraud losses, customer friction, and conversion lift.
Senior Manager of Detection Operations American Express CoSenior Manager of Detection OperationsCharlotte, NCThis role conducts preliminary assessments of internal fraud alerts, business referrals, and data-driven findings to determine appropriate referral for investigation, ensuring timely, accurate, and confidential handling of sensitive matters. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
Senior Corporate Compliance Manager - Monitoring United Therapeutics CorpSenior Corporate Compliance Manager - MonitoringNCMonitoring and Oversight: Lead and oversee the strategy, development and execution of ongoing Back-End Monitoring (BEM) activities, including document collection, review, oversight, tracking, and follow-up corrective actions. Maintain all related Compliance trackers (e.g., Issue Tracker, Management Action Plans, monitoring logs, and other oversight tools) to ensure completeness, accuracy, and timely follow-up.