Reviews and reports complaints received from customers and recommends corrective action to the Regional Sales Manager and/or Marketing Manager through established reporting guidelines • Be aware and knowledgeable of new products in the market • Demonstrate thorough knowledge of all Ormco solutions- include value proposition and content to substantiate the value proposition for your customers specific needs • Consistently works to improve personal knowledge and sales skills to add greater value to all Ormco customers, potential customers, the Territory Sales Managers team, and to Ormco • Maintaining the necessary reporting documents, including forecasts, pipeline, market, competitor, and strategic initiatives reports that provide adherence to Ormco leadership and Regional Management leadership requirements • Responsible for all expense reporting and is compliant with all Ormco and Envista expense policies • Understands and supports the companys sales policies and procedures to provide proper and effective treatment to all the companys customers. PREFERRED SKILLS:
• Strong clinical and technical knowledge, with the confidence to knowledgably engage customers, preferred • Professional presence that influences desired results with both external and internal stakeholders • Proven selling and customer relationship and territory management skills with the ability to navigate a sales process, maintaining existing relationships, and building in-roads into new/competitive accounts • Ability to effectively manage assigned accounts in terms of driving utilization, customer relationship management, problem resolution, and business and territory planning • Proven effective verbal, computer, written and presentation/communication skills • Demonstrated ability of critical and agile thinking • Proficient in Microsoft Office Suite, CRM (SF.com or Dynamics) • Proven results in previous positions with top rankings year over year as compared to peers.