Chattanooga, Tennessee8 days ago
Receive and Process Admissions and Records documentation for Walk-ins such as: HS and College transcripts, change of personal information, FERPA forms, ID/Birth Certificates, Application for in-state, Maintenance fee reductions (Senior Audits, Disability, Residency), Drop/Add forms (department verification and approvals), Test scores. Provide Admissions, Records and Financial Aid Counseling: Identify, research and resolve student issues (In-Person, LIVE CHAT, Signal Vine Text Portal, ESC and Admission’s Emails, OS Ticketing System, WebEx and Microsoft Teams).