Sales Representative ADT IncSales RepresentativeHorsham, PADeliver compelling sales presentations and proposals to prospects, emphasizing the unique benefits and advantages of our products and services compared to competitors. Why you'll love working here: We boldly shape the future, embracing change, taking smart risks, and continuously improving to create the best experiences.
Sales Representative BC - Westchester, CT Fiserv IncSales Representative BC - Westchester, CTWestchester, CTYou will be on the frontlines of innovation, connecting small and medium-sized businesses (SMBs) with Clover, our award-winning point-of-sale and business management platform. What you will do: Be the Catalyst for Growth: Travel across the assigned territory, partnering with Financial Institutions to bring Clover's cutting-edge solutions to merchants, sparking success wherever you go.
Title Service Representative Title and Escrow - Media, PA Anywhere Real Estate IncTitle Service Representative Title and Escrow - Media, PAMedia, PAHome to some of the most recognized brands in real estate Better Homes and Gardens Real Estate, Century 21, Coldwell Banker, Coldwell Banker Commercial, Corcoran, ERA, and Sotheby''s International Realty, we fulfill our purpose to empower everyone''s next move through our leading integrated services, which include franchise, brokerage, relocation, and title and settlement businesses, as well as mortgage and title insurance underwriter minority owned joint ventures. Acting as the central point of coordination, you work closely with agents, buyers, sellers, lenders, attorneys, underwriters, government agencies, and your team to ensure every transaction is accurate, compliant, and completed on time.
Inside Sales Representative JG Wentworth Co LLCInside Sales RepresentativePhiladelphia, PAIf you're motivated by purpose, thrive in a fast‑paced, high‑volume environment, and want to build a career that blends sales, financial education, and customer advocacy, this is an opportunity to make a meaningful impact while growing with a nationally recognized brand. At JG Wentworth, we are the Structured Settlement Industry leader, helping people access financial flexibility when they need it most- and we're looking for motivated, entry‑level professionals to join our Sales Acquisition Specialist team.
Bilingual (Spanish) Retirement Plan Services Representative (AZ & PA) Vanguard GroupBilingual (Spanish) Retirement Plan Services Representative (AZ & PA)Malvern, PAVanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. You will be assisting with account and plan information, regulatory or tax-related issues, financial and clerical transactions via inbound phone calls and written communication.
Account Services Representative Ascensus LLCAccount Services RepresentativePhiladelphia, PA$18.75–$19 / hourAscensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow. Requirements: 1+ years of customer service experience, preferably in the financial services or benefits industry, or experience with defined contributions and benefit plans.
Multiple Line Representative - State Farm Agent Team Member Michael Daka - State Farm AgentMultiple Line Representative - State Farm Agent Team MemberNewtown, PAFull timeEnthusiastic and motivated to assist customers with insurance and financial services to help them manage the risks of everyday life, recover from the unexpected, and realize their dreams. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Customer Service Representative Johnson MattheyCustomer Service RepresentativeWest Chester, PennsylvaniaTo interact daily with industrial customers to provide outstanding customer service for the products and services of Platinum Group Metal Services through telephone/email contact with customers. Incumbent must be responsive to customers’ requirements by coordinating expediting of customer orders with plant scheduling, resolving complaints, processing invoices, ensuring accounts are paid in full and maintained with established credit terms.
Patient Access Representative JAG Physical TherapyPatient Access RepresentativePrinceton, New JerseyJAG Physical Therapy, a comprehensive outpatient, orthopedic physical therapy company with 100 facilities throughout Pennsylvania, New Jersey, and New York, is seeking compassionate and motivated individuals to join our winning team! As a Patient Access Representative, you play a critical role in ensuring the seamless operation of the healthcare environment, the delivery of quality patient care, and world-class customer service.
Patient Access Representative I 10:30am - 7pm Medical University of South CarolinaPatient Access Representative I 10:30am - 7pmCamden, New JerseyUnder general supervision, the Patient Access Services Representative provides high level customer service while facilitating accurate and timely completion of registration verifying and preparing all patient accounts for inpatient and outpatient billing to maximize payment for Hospital and Clinic services. Processes patient preadmission and admission demographic and insurance data; enters information in the hospital computer system; maintains quality control for each preadmission and admission to insure accuracy of information; acts as liaison between patients, financial counselors and hospital patient accounting; ensures that all state, federal and MUSC policies and procedures are followed.
Sales Development Representative Synerfac Technical StaffingSales Development RepresentativeCherry Hill, NJFor our clients - we provide staffing services that enable them to focus on their core competencies which will add value to their businesses. We provide technical staffing services and help businesses grow by solving their biggest recruitment challenges.
Bilingual Sales Representative John Lee - GEICO Local OfficeBilingual Sales RepresentativeKing of Prussia, PAFull timeAs a Bilingual Sales Representative, you will educate potential customers about insurance needs and benefits, help maintain strong client relationships, and support the day-to-day operations of the agency. This position can be a great starting point for individuals interested in building a long-term career in the insurance and financial services industry, with potential opportunities for growth and leadership.
Account Representative - State Farm Agent Team Member Theresa Heitter - State Farm AgentAccount Representative - State Farm Agent Team MemberWilmington, DEFull timeROLE DESCRIPTION: As an Insurance Account Representative for Theresa Heitter Insurance and Financial Services LLC, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments.
Sr. Loan Servicing Representative CitadelSr. Loan Servicing RepresentativeWest Chester, PAAnswer incoming phone calls and respond to inquiries from members, investors, business partners, branches, and internal departments in a professional, timely, and customer-focused manner. This position serves as a key point of contact for member inquiries, business partners, and internal departments, requiring timely responses, professionalism, and a commitment to delivering positive customer experience.
Front Desk Representative KureSmart Pain Management LLCFront Desk RepresentativeCherry Hill, NJ$16–$18 / hourPerforms patient registration, patient financial services and data entry, greeting and referring patients, answering routine/administrative inquiries, and general office support activities as appropriate. As needed, handles phone inquiries from patients and others, screens calls to ascertain nature and urgency of inquiry and refers callers to the appropriate personnel.
Inbound Sales Representative (Remote/Eastern Time) A Place for MomInbound Sales Representative (Remote/Eastern Time)Philadelphia, PARemoteTogether, we simplify the senior care search with free, personalized support - connecting caregivers and their loved ones to vetted providers from our network of 15,000+ senior living communities and home care agencies. What will make you successful: Success is measured by reaching daily production benchmarks (inbound calls and outbound return calls), which consists of referring families out to communities and scheduling tours for them to ultimately drive move-ins.
Accounts Receivable Representative CBO Penn MedicineAccounts Receivable Representative CBOBala Cynwyd, PAWhen requesting information from departments, ensures professional and appropriate comments are made in EPIC in their continued efforts to build positive working relationships with all departments, both internal and external to the PBO. Accountabilities: Responsible for complying with all established internal guidelines in an effort to ensure timely and accurate collection of outstanding invoices and correct usage of accounting mechanisms and reporting capabilities using EPIC accounts receivable system.
AR Representative Penn MedicineAR RepresentativeBala Cynwyd, PALoading job Back to Search Results Previous Opportunity Next Opportunity Current UPHS employees must apply HERE AR Representative Job ID: 308010 Category: Accounting/Finance Work Type: FT Location: Bala Cynwyd, PA, United States Work Schedule: M-F, 8 hr days, hybrid Share: share to e-mail Apply Now Save Job Saved Description. When requesting information from departments, ensures professional and appropriate comments are made in EPIC in their continued efforts to build positive working relationships with all departments, both internal and external to the PBO.
Call Center Representative - DHA Social Security AdministrationCall Center Representative - DHAPhiladelphia, PA$40,736–$82,007 / yearExamples of specialized experience include: (1) Working with legal or medical records, documents or benefit/financial accounts which involve applying laws, rules or regulations and written established guidelines and procedures (e.g., basic accounting, accounts payable/receivable); OR (2) Experience conducting face to face and/or telephone interviews to obtain/provide information to resolve problems (e.g., collection agency, telemarketing, customer service, sales, etc.). This involves receiving incoming calls through SSAs National 800 number and conducting interviews to determining the nature of the call or provide information on SSA laws, rules and regulations and Medicare Insurance Programs; obtaining information in order to determine eligibility for programs administered by SSA; and using automation tools to access and update information about claims or potential eligibility.
Billing Representative II Quest Diagnostics IncBilling Representative IIWest Norriton, PAPreferred Qualifications:Billing experienceExperience with Microsoft Office - Microsoft Word, Excel, PowerPoint, Outlook (ability to create, edit, save and send documents, spreadsheets, presentations and correspondence) and Microsoft Access (create, edit, format, manipulate data)Advanced experience using Microsoft Excel, including knowledge in function capabilities, analysis, and creating formulas Telecommuting Requirements:Reside within commutable distance to the office at 400 Egypt Rd Norristown, PA 19403Ability to keep all company sensitive documents secure (if applicable)Required to have a dedicated work area established that is separated from other living areas and provides information privacy.64001Quest Students & early career | Quest Diagnostics Whether you are transitioning from high school, college or to civilian life after serving in the military, we have programs that can help you reach your goals - and share in the incredible work we do.
Patient Service Representative Prism Vision GroupPatient Service RepresentativeLawrence Township, New Jersey$18–$31.89 / hourThe Patient Service Representative (PSR) is responsible for providing the full scope of a) inbound and outbound access patient interactions and functions whether by telephone, internet or in-person, b) patient scheduling and logistics, c) executing daily workflows including cancellation, missed visit and tickler-recall deployment and d) executing revenue cycle claim scrubbing and missing slip completion. • Excellent interpersonal skills and ability to work effectively with physicians, co-workers, other departments and patients of all ages, and from across a broad range of cultural and social economic backgrounds.
Patient Services Representative Prism Vision GroupPatient Services RepresentativeBlackwood, New Jersey$18–$31.89 / hourThe Patient Service Representative (PSR) is responsible for providing the full scope of a) inbound and outbound access patient interactions and functions whether by telephone, internet or in-person, b) patient scheduling and logistics, c) executing daily workflows including cancellation, missed visit and tickler-recall deployment and d) executing revenue cycle claim scrubbing and missing slip completion. • Excellent interpersonal skills and ability to work effectively with physicians, co-workers, other departments and patients of all ages, and from across a broad range of cultural and social economic backgrounds.
Sales/Customer Service Representative Driving AcademySales/Customer Service RepresentativeWilmington, DECommunicates with customers and leads to identify and understand their needs; identifies and suggests programs and packages to meet those needs and obtain authorizations from leads with the highest level of integrity. We are the Driving Academy, we provide affordable, state-approved classroom and behind-the-wheel lessons for people who are aspiring to earn a Commercial Drivers License (CDL), and we are growing by the day.
Sales/Customer Service Representative (Bilingual English/Spanish) Driving AcademySales/Customer Service Representative (Bilingual English/Spanish)Levittown, PACommunicates with customers and leads to identify and understand their needs; identifies and suggests programs and packages to meet those needs and obtain authorizations from leads with the highest level of integrity. We are the Driving Academy, we provide affordable, state-approved classroom and behind-the-wheel lessons for people who are aspiring to earn a Commercial Drivers License (CDL), and we are growing by the day.
Customer Service Representative (Bilingual English/Spanish) Driving AcademyCustomer Service Representative (Bilingual English/Spanish)Wilmington, DECommunicates with customers and leads to identify and understand their needs; identifies and suggests programs and packages to meet those needs and obtain authorizations from leads with the highest level of integrity. We are the Driving Academy, we provide affordable, state-approved classroom and behind-the-wheel lessons for people who are aspiring to earn a Commercial Drivers License (CDL), and we are growing by the day.
Sales/Customer Service Representative (Bilingual, English/Spanish) Driving AcademySales/Customer Service Representative (Bilingual, English/Spanish)Trenton, NJCommunicates with customers and leads to identify and understand their needs; identifies and suggests programs and packages to meet those needs and obtain authorizations from leads with the highest level of integrity. We are the Driving Academy, we provide affordable, state-approved classroom and behind-the-wheel lessons for people who are aspiring to earn a Commercial Drivers License (CDL), and we are growing by the day.
Customer Service Representative (Bilingual, English/Spanish) Driving AcademyCustomer Service Representative (Bilingual, English/Spanish)Trenton, NJCommunicates with customers and leads to identify and understand their needs; identifies and suggests programs and packages to meet those needs and obtain authorizations from leads with the highest level of integrity. We are the Driving Academy, we provide affordable, state-approved classroom and behind-the-wheel lessons for people who are aspiring to earn a Commercial Drivers License (CDL), and we are growing by the day.
NewSales & Service Representative MRC GlobalSales & Service RepresentativeGlassboro, New JerseyUtilize MRC Global systems/software to create quotes,locateavailable products/materials, process customers’ orders, create vendor purchase orders (PO), and perform other tasks related to customer needs. Service next-level customer needs, including orders involving externally sourced labor, return material authorizations (RMA), purchase order changes, and orders involving special invoicing needs.
NewTeam Lead, Client Representatives VanguardTeam Lead, Client RepresentativesMalvern, PAVanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
Surety Representative Alera GroupSurety RepresentativeBerwyn, PennsylvaniaWhat You'll Do / Your ImpactClient & Relationship PartnershipSupport surety clients by assisting with bond requests, documentation, and customer service needs. Operational & Strategic ExecutionManage key surety processes including preparation of bonds and related documentation required by client contracts.
Client Service Representative CSC GroupClient Service RepresentativeEwing, NJ$50,000–$52,000 / yearCSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.
Associate Client Service Representative CSC GroupAssociate Client Service RepresentativeWilmington, DECSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.
Customer Service Representative - State Farm Agent Team Member Paul Hoffman - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberPhiladelphia, PAFull timeAs a Customer Service Representative with Paul Hoffman - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.
Team Lead, Client Representatives Vanguard GroupTeam Lead, Client RepresentativesMalvern, PAThis role combines people leadership, operational oversight, coaching, and client service excellence to ensure crew members deliver outstanding experiences while meeting business objectives. Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection.
Member Service Representative I (PAT) - Call Center American Heritage Credit UnionMember Service Representative I (PAT) - Call CenterPhiladelphia, PAFull timeResponsibilities Include:Serve membership by providing service and information in a pleasant, efficient manner via the PTM/ITM (Personal Teller Machine Interactive Teller Machine)Identifies cross-sell opportunities and cross-sells services to members. This position performs routine member transactions, including deposits, withdrawals, cash advances, loan payments, transfers and check cashing via the Personal-interactive teller unit.
Account Services Representative I American Heritage Credit UnionAccount Services Representative IPhiladelphia, PAFull timeVirtually assist members/co-workers with questions regarding all products and services within the credit union including, but not limited to: CD's, New Accounts, Account Modifications, Declaration of Loss, and Money Order stop payments. RESPONSIBILITIES:Conduct quality control audits for all new membership applications and/or updates for errors and notify applicable parties accordingly of items that require correction.
Bilingual Sales Representative (English/Spanish) - Training Provided Theresa Heitter - State Farm AgencyBilingual Sales Representative (English/Spanish) - Training ProvidedWILMINGTON, DELAWAREIf you're bilingual in English and Spanish, enjoy helping people, and have a passion for sales, we'll provide the training, coaching, and support needed to help you become a licensed insurance professional. Theresa Heitter - State Farm Agency in Wilmington, DE is looking for a Bilingual Sales Representative (English/Spanish) to join our growing team.
Sales Representative - Training Provided Theresa Heitter - State Farm AgencySales Representative - Training ProvidedWILMINGTON, DELAWAREWhether your background is retail sales, automotive sales, banking, wireless, hospitality, recruiting, or another customer-focused sales role, we'd love to hear from you. If you're driven, competitive, and enjoy helping people, we'll provide the training, coaching, and support to help you become a licensed insurance professional.
NewFull-Time PAT Member Service Representative I - Contact Center American Heritage Credit UnionFull-Time PAT Member Service Representative I - Contact CenterPhiladelphia, PAFull timeRespond to member requests, problems and complaints and/or direct them to the proper person for specific information and assistanceProvide and explain routine information on credit union services or policies including eligibility for membership, types of accounts, loan insurance, loan policies, interest rates, dividend rates, locations, office hours, and telephone numbersExamine checks for endorsements and negotiability and make check hold decisions based on credit union parameters using True Checks and member relationshipProcess requests to open CD's and IRA CD'sIdentify software or hardware issues relating to the PTM/ITM platform and communicate these issues to a Contact Center Supervisor for resolutionExcellent communication, organizational, problem solving, and member service skills. Posting Date: 8/14/2026Close Date: 8/20/2026Department: Contact CenterReports to: Assistant ManagerTo provide an ultimate level of service to the members, clients, and employees of American Heritage Credit Union.
Entry-Level Sales Representative Hire FrontierEntry-Level Sales RepresentativePhiladelphia, Pennsylvania$60,000–$65,000 / yearThe successful candidate will actively prospect new clients, conduct sales presentations, negotiate service agreements, and establish lasting partnerships with employers across multiple industries. This role is ideal for someone who enjoys building relationships, identifying business opportunities, and helping companies solve hiring challenges through strategic staffing solutions.
Employee Benefits Sales Representative - Philadelphia Preparing for the FutureEmployee Benefits Sales Representative - PhiladelphiaPhiladelphia, PennsylvaniaRemoteAttend regularly scheduled manager one on ones and office meetings to help identify patterns, areas for improvement, and find ways to provide better experiences for our brokers and their clients. If you are offered and accept this position, please be advised that OneAmerica Financial does not have any offices located in the State of New York and OneAmerica Financial associates are not permitted to work remotely in the State of New York.
Entry Level Sales Representative Victory Home RemodelingEntry Level Sales RepresentativeCollegeville, PA$70,000–$90,000Monthly opportunities for performance-based non-monetary rewards, such as luxury vacations, high-end electronics, gift cards and tickets to concerts and events. Hiring Immediately - As a full-time Sales Development Representative, you’ll engage with new and existing customers to identify their home remodeling needs and provide solutions.
Full-Time Member Service Representative (Lansdale) American Heritage Credit Union (Inc)Full-Time Member Service Representative (Lansdale)Lansdale, PAUtilize sales tracking systems, member data warehouse programs, and other tools (e.g., DataVa, Better Lobby, etc.) to analyze members' engagement with the credit union and offer solutions that will be conducive to the member's current/future life stage(s). Responsibilities Include: Process account-related requests including opening basic consumer accounts and performing file maintenance (e.g., address changes, name changes, adding/removing signers/owners, plastic card requests, etc.).
TECHNICAL SALES REPRESENTATIVE Lloyd Richards PersonnelTECHNICAL SALES REPRESENTATIVEWilmington, DEOn occasion, may be required to visit the shop that is a non-temperature-controlled environment with loud noises, dust, dirt, and metal particles that are usually associated with metal fabrication shops. This position needs to occasionally move about inside the office to access filing cabinets and operate office productivity machinery, such as a copy machine and laminator.
Route Sales Representative Frito-Lay IncRoute Sales RepresentativePAOur Route Sales Representatives are responsible for delivering, selling, and merchandising FritoLay's complete line of products including Lay's, Doritos, Cheetos, Tostitos, Fritos, and many more to local stores including gas stations, dollar stores, and large grocery stores. As a Route Sales Representative, you drive a FritoLay truck to different stores, work independently to unload orders, merchandise product, and partner with store managers to increase sales, order, and maintain records throughout the day.
Ultra High Net Worth Client Case Representative, Senior Associate Vanguard GroupUltra High Net Worth Client Case Representative, Senior AssociatePaoli, PAIn this inbound phone-based role, you'll be the first point of contact for UHNW clients-providing differentiated service, resolving complex inquiries, and uncovering additional needs through thoughtful conversations. Join Vanguard's Advice & Wealth Management Division as an Ultra High Net Worth (UHNW) Client Consultant, where you'll partner closely with Advisors and Relationship Managers to support some of our most valued clients.
Collections Representative I Canon Solutions America IncCollections Representative IBurlington, NJ$18.16–$27.19 / hourKey responsibilities include, but are not limited: - Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments - Responsible for monitoring and maintaining assigned accounts - Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos - Build and maintain working relationships with Customers, Dealers, other Canon entities, and associates - Follows through on all issues timely and accurately to resolution and ensure escalation when necessary for cases - Resolve customer delinquency to ensure resolution prior to 90 days - Accountable for reducing delinquency for assigned accounts - Resolves disputes such as insurance, asset usage, sales tax, equipment disputes, property tax, monetary adjustments etc. in a timely fashion - Has skip tracing/account reconciliation knowledge - Update core systems with case management while updating and maintaining both the contact and virtual account database - Responsible to provide professional, courteous, responsive and accurate service to our customers that is in harmony with the Canon Brand image - Effective and efficient handling of customer transactions while maintaining customer focus, collaborating and communicating in real time - Ability to make sound, factual based timely decisions to provide an extraordinary service experience with customers - Successfully completes other projects as assigned by management - Ability to manage customers with multiple schedules. Experience Preferred: 1 year of Collections/Customer Service experience - High school diploma or equivalent is required; additional vocational training or coursework in a related field is a plus - Strong verbal and written communication skills - Intermediate knowledge level of Microsoft Office products - Requires individuals to work successfully within a team environment and inter-departmentally to ensure service levels, group and individual metrics are met - Proven analytical problem solving skills and basic math skills required - Ability to multitask and excel in a fast paced environment - Strong ability to prioritize, with excellent time management skills - Successful utilization of systems: SalesForce, Unified Desktop, Leasewave We are providing the anticipated rate for this role: $18.16 - $27.19 hourly.
NewSales and Service Representative Univest Financial CorpSales and Service RepresentativePAProactively makes outbound sales calls to inform customers about a wide variety of financial services solutions that will meet their needs and deepen the customer experience and relationship. They are responsible for providing a broad base of services, including deposit-based, credit, investment and fee-based products, with the goal of acquiring 100% of the customer's business.
Sales & Service Representative Univest Financial CorpSales & Service RepresentativeSouderton, PAHeadquartered in Souderton, Pa. and founded in 1876, the Corporation and its subsidiaries provide a full-range of financial solutions for individuals, businesses, municipalities and nonprofit organizations in the Mid-Atlantic Region. The incumbent will also be responsible for serving the banks customers from the teller line by completing a variety of financial transactions following technical and operational guidelines.
Collections Representative I Canon Financial ServicesCollections Representative IBurlington, New Jersey$18.16–$27.19 / hourFull timeExperience Preferred: 1 year of Collections/Customer Service experience - Minimum of a HS DIploma or equivalent required - Strong verbal and written communication skills - Intermediate knowledge level of Microsoft Office products - Requires individuals to work successfully within a team environment and inter-departmentally to ensure service levels, group and individual metrics are met - Proven analytical problem solving skills and basic math skills required - Ability to multitask and excel in a fast paced environment - Strong ability to prioritize, with excellent time management skills Successful utilization of systems: SalesForce, Unified Desktop, Leasewave About You: The Skills & Expertise You Bring: - Experience Preferred: 1 year of Collections/Customer Service experience - High school diploma or equivalent is required; additional vocational training or coursework in a related field is a plus - Strong verbal and written communication skills - Intermediate knowledge level of Microsoft Office products - Requires individuals to work successfully within a team environment and inter-departmentally to ensure service levels, group and individual metrics are met - Proven analytical problem solving skills and basic math skills required - Ability to multitask and excel in a fast paced environment - Strong ability to prioritize, with excellent time management skills - Successful utilization of systems: SalesForce, Unified Desktop, Leasewave We are providing the anticipated rate for this role: $18.16 - $27.19 hourly Company Overview: About our Company - Canon Financial Services, Inc. (CFS) is a wholly-owned subsidiary of Canon U.S.A., Inc. Key responsibilities include, but are not limited: - Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments - Responsible for monitoring and maintaining assigned accounts - Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos - Build and maintain working relationships with Customers, Dealers, other Canon entities, and associates - Follows through on all issues timely and accurately to resolution and ensure escalation when necessary for cases - Resolve customer delinquency to ensure resolution prior to 90 days - Accountable for reducing delinquency for assigned accounts - Resolves disputes such as insurance, asset usage, sales tax, equipment disputes, property tax, monetary adjustments etc. in a timely fashion - Has skip tracing/account reconciliation knowledge - Update core systems with case management while updating and maintaining both the contact and virtual account database - Responsible to provide professional, courteous, responsive and accurate service to our customers that is in harmony with the Canon Brand image - Effective and efficient handling of customer transactions while maintaining customer focus, collaborating and communicating in real time - Ability to make sound, factual based timely decisions to provide an extraordinary service experience with customers - Successfully completes other projects as assigned by management - Ability to manage customers with multiple schedules.