em> Triaging and performing initial debugging, as well as resolving issues directly whenever possible Driving resolution of issues by opening and tracking bugs assigned to other CTS or client staff Post-Operations work will include: Documenting and reporting on: Pilot results Downtimes for different apps, tool issues, and bugs that impact pilot operations Sharing observations/feedback and opportunities for efficiency and automation Verifying that data collected has successfully transferred to backend systems, engaging CTS staff (Operations Lead, Tools POC, QC, and MIS) and client program managers and engineers as required Following up with the CTS staff (Operations Lead, Tools POC, QC, and MIS) and Client Engineers to drive the resolution of open bugs Participating in data analysis and extraction as required. Please note: Candidate must be physically active - have experience and interest in hiking, biking and running with ability to do so for extended periods of times (additional physical activities a plus Preparation work will include: Working with the CTS Project Manager/Workflow Lead and Operations Lead on the intake, documentation, staffing, and scheduling of new Client pilot requests: o Writing up pilot project charters o Documenting and validating operational workflows o Conducting in-field operator training Reviewing device configuration requirements (e.g., OS versions, user accounts, settings, installed apps, connectivity, etc.), engaging with and asking clarifying questions of the CTS staff Ensuring that devices are configured to run properly based on the requirements and that data can be collected and successfully passed to backend systems.