Operations Manager JobotOperations ManagerWillimansett, MA$85,000–$110,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. We're a fast-growing overhead dock and door company that takes pride in doing quality work, supporting our technicians, and treating customers like partners.
Quality Manager Rotating Machinery ServicesQuality ManagerChicopee, MA$110,000–$120,000Full timeThe goal was to provide turbomachinery operators with unparalleled service based on established relationships, solid engineering, and technical expertise—all backed by responsiveness in competitive prices and lead times. Review and approve inspection reports, first article inspection reports (FAIRs), and material certifications; ensure documentation is complete and traceable before components are released.
Quality Manager Rotating Machinery Svcs IncQuality ManagerChicopee, MA$110,000–$120,000 / yearFull timeThe goal was to provide turbomachinery operators with unparalleled service built on established relationships, solid engineering, and technical expertise backed by responsiveness, competitive pricing, and lead times. Review and approve inspection reports, first article inspection reports (FAIRs), and material certifications; ensure documentation is complete and traceable before components are released.
Service Manager — Commercial Door & Dock Services JobotService Manager — Commercial Door & Dock ServicesWest Springfield, MA$85,000–$110,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. We're a fast-growing overhead dock and door company that takes pride in doing quality work, supporting our technicians, and treating customers like partners.
VP Commercial Portfolio Manager New Valley Bank & TrustVP Commercial Portfolio ManagerSpringfield, MAFull timeThis role involves performing credit administration functions, managing customer relationships, conducting portfolio analysis, and collaborating with the Chief Lending Officer and lending team to ensure the sound management of the bank's commercial loan portfolio. Act as back up support for assigned lender as a point of contact for customers, addressing inquiries regarding loan accounts, modifications, and other banking needs.
NewMed Spa Manager Mitchell MartinMed Spa ManagerWest Hartford, CT$80,000–$90,000 / yearBy applying for this job, you agree to receive AI-generated calls, text messages, and/or emails from Mitchell Martin Inc and its affiliates and contracted partners at various frequency through traditional and automated methods. Med Spa Manager - West Hartford, CT (Onsite) - Full Time - Mon-Fri 09:00am-05:00pm - One Late Day Per Week Until 07:00pm - $80,000-$90,000 Per Year.
NewManufacturing Engineering Manager JobotManufacturing Engineering ManagerRiverton, CT$150,000–$190,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Real Impact & Ownership: Lead a team of manufacturing engineers and drive visible improvements across safety, quality, delivery, and cost on world-class aerospace programs.
Mgr Field Services CSC ServiceworksMgr Field ServicesHartford, CT$81,857.96–$98,229.55As a CSC Mgr Field Service you will manage the daily work activities of a team, including Field Service Technicians and Collectors in the troubleshooting, repair, collection, and maintenance of Company-owned, rented, and/or leased equipment. With nearly a century of experience and over one million machines in operation, we serve more than 40 million consumers annually through our pay technology platforms, technology-enabled services, and trusted client partnerships.
Registered Nurse (RN) - Manager, Psychiatric - $78K-100K per year Elara CaringRegistered Nurse (RN) - Manager, Psychiatric - $78K-100K per yearSuffield, CT$78,000–$100,000 / yearAs a Registered Nurse Behavioral Health Clinical Team Manager, you’ll contribute to our success in the following ways: Plans, directs, and participates in delivery of home health services to provide diagnosis-specific patient care, including coordination of services with providers, vendors, or facilities. Oversight includes making patient and personnel assignments, coordinating patient care, coordinating referrals, assuring patient needs are continually assessed, and assuring the development, implementation, and updates to the individualized patient plan of care.
Sales Manager JobotSales ManagerSouth Windsor, CT$100,000–$140,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Our environment values accountability, continuous improvement, and teamwork, offering employees the opportunity to build deep product knowledge while contributing directly to customer satisfaction and operational excellence.
Retail Account Manager (RAM) – NRS & Retail Services IDT CorporationRetail Account Manager (RAM) – NRS & Retail ServicesSpringfield, MAYou will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory. Drive NRS Product Sales: Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts.
Physician Office Account Manager MedlinePhysician Office Account ManagerSpringfield, MABachelor’s degree and at least 2 years of quota-based sales experience demonstrating a background in cold calling, commissioned, full-cycle sales experience OR at least 5 years of quota-based sales experience demonstrating a background in cold calling, commissioned, full-cycle sales experience. We make healthcare run better by solving problems quickly, putting customers and employees first and challenging the status quo, finding new ways to grow our business—and one another.
Senior Manager, Salesforce Delivery - 100% Remote (Hands-on technical role) Conexess Group, LLCSenior Manager, Salesforce Delivery - 100% Remote (Hands-on technical role)Windsor, CTRemoteA minimum of 3 years’ experience of hands-on execution of Salesforce CI/CD pipelines and release management (Copado and Git experience strongly preferred). We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates.
Engineering Manager Gables Search GroupEngineering ManagerSouth Windsor, CTThe ideal candidate will combine technical expertise, leadership, and operational excellence to drive process improvements, ensure compliance, and support business growth. We are seeking an experienced and driven Engineering Manager to lead our engineering team within a highly regulated aerospace manufacturing environment .
NewBranch Manager - Climate Control Sunbelt RentalsBranch Manager - Climate ControlNewington, CT$77,000–$121,000 / yearRelated experience may include: Operations Manager, Sales Manager, Director of Sales, Director of Operations, District Manager, Rental Manager, Store Manager, Business Development Manager. The Sunbelt Rentals branch manager is titled "Profit Center Manager" because the role is responsible for the overall direction, coordination, and evaluation of the rental center business unit.
Transportation Manager FreshpointTransportation ManagerHARTFORD, CTResponsible for managing all RDC yard activities and the personnel involved in those activities, maintaining accurate records, and assisting in resolving system or operational issues which may affect inbound or outbound performance. Communicate daily with Director of Transportation, Claims Coordinator, and Transportation Supervisors, Transportation Leads, and Transportation Operations Associates (TOAs) concerning shipping activities.
Supply Chain and Operations, Sourcing & Procurement Consulting Manager - Utilities Accenture PlcSupply Chain and Operations, Sourcing & Procurement Consulting Manager - UtilitiesHartford, CTYou Are: The Manager role partners with client executives to assess supply chain maturity, identify performance gaps, and architect data-driven solutions spanning procurement, logistics, inventory management, field services, asset management, and supplier ecosystems. They guide clients in adopting next-generation capabilities-including autonomous planning agents, predictive analytics, intelligent sourcing platforms, and digital twins-to enhance forecasting accuracy, reduce cost‑to‑serve, and strengthen risk management in an increasingly volatile energy environment.
Supply Chain and Operations, Sourcing & Procurement Consulting Senior Manager - Utilities Accenture PlcSupply Chain and Operations, Sourcing & Procurement Consulting Senior Manager - UtilitiesHartford, CTYou Are: The Senior Manager role partners with client executives to assess supply chain maturity, identify performance gaps, and architect data-driven solutions spanning procurement, logistics, inventory management, field services, asset management, and supplier ecosystems. They guide clients in adopting next-generation capabilities-including autonomous planning agents, predictive analytics, intelligent sourcing platforms, and digital twins-to enhance forecasting accuracy, reduce cost‑to‑serve, and strengthen risk management in an increasingly volatile energy environment.
Operations Manager (CNC) Judge GroupOperations Manager (CNC)Sturbridge, MA$115,000–$135,000 / yearBy providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.
District Manager Of Retail Sales & Operations Blufox Mobile- Connecticut Blufox MobileDistrict Manager Of Retail Sales & Operations Blufox Mobile- ConnecticutCanton, CT$80,000–$110,000 / yearThis is an outstanding opportunity for a proven Retail District Manager, Area Manager, Regional Manager, Multi-Unit Manager, Wireless District Manager, Retail Operations Manager, or Sales Leader looking to join one of the fastest-growing telecommunications retailers in the United States. The District Manager is responsible for leading multiple retail locations within an assigned territory, driving revenue growth, improving operational performance, developing store leadership, and ensuring a world-class customer experience.
Manager, Applied AI Strategy and Operations Cloudera IncManager, Applied AI Strategy and OperationsHartford, CT$144,000–$180,000 / yearAccount Prioritization & Use Case Frameworks: Structure analytical frameworks grounded in real customer signal-joining technical discovery sessions, reviewing triage outcomes, and working directly with field engineering teams to filter and isolate high-ROI Private AI workloads. Proven ability to communicate and build trust with stakeholders at all levels-including C-suite executives, technical engineering leaders, and regional sales VPs-by turning granular data and research into actionable insight and a well-structured executive storyline.
Evening Operations Mgr Price ChopperEvening Operations MgrWindsor, CTAddress and resolve customer concerns, teammate issues, and operational disruptions in a timely, professional manner. Collaborate with Team Leaders and evening teammates to maintain store appearance and product availability.
Fueling Operations Support Manager - REMOTE Ryder System IncFueling Operations Support Manager - REMOTEHartford, CTRemoteAnalyze and troubleshoot various fueling systems (UST/AST alarm monitoring, Automatic Tank Gage (ATG), interstitial, Probes, sensors, spill buckets, sumps, Turbine Transfer Pumps (STP), Under Dispenser Containment (UDC), DEF systems, dispersers, piping, tank cleaning, Filters, others) to develop custom solutions for customers. A Fueling Operations Support Manager provides a wide range of technical and customer support for fueling facilities (preventative maintenance, service, inspections, repairs, projects, environmental compliance, others) primarily within the transportation, retail, commercial, industrial, institutional and agricultural industries.
Hospital Operations Manager National Veterinary AssociatesHospital Operations ManagerMansfield Center, CT$65,000–$80,000 / yearIf this sounds like you and you have a background in veterinary medicine management (preferred) or retail, services, hospitality, human healthcare, or consumer services, we want to hear from you! The Opportunity: As a Hospital Manager, you will be an essential part of the hospital management team, collaborating closely with the Managing Veterinarian to ensure the efficient and profitable operation of the hospital.
Marketing Operations Manager - Marketo Engineering (Remote) Cisco Systems IncMarketing Operations Manager - Marketo Engineering (Remote)Hartford, CTRemote$128,400–$191,600 / yearIn this role, you''ll partner closely with Marketing Strategy, Campaign Operations, Field Marketing, RevOps, Sales, and Data Analytics to deliver scalable, data-driven marketing technologies, processes, and workflows that help the business move faster! Bring your technical expertise, curiosity, and passion for solving sophisticated problems-and help organizations do their best work while growing your own career alongside a supportive team.
Manufacturing Operations Manager AptyxManufacturing Operations ManagerTorrington, CTFull timeAs a key member of the Senior Leadership Team (SLT), this individual will be responsible for driving operational excellence, organizational capability, customer satisfaction, and profitable business growth while leading Production, Planning, Purchasing, Warehouse, Shipping/Receiving, and Maintenance functions. The ideal candidate possesses deep manufacturing expertise, strong technical aptitude, proven leadership experience, and the ability to build scalable systems and teams capable of supporting significant business growth, automation, and operational complexity.
Manager - Arbitration Operations MaximusManager - Arbitration OperationsHartford, CTFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Frequent interaction with subordinate employees, customers, and/or functional peer group managers, normally involving matters between functional areas, other company divisions or units, or customers and the company.
Senior Manager, Last Mile Operations RXO, Inc.Senior Manager, Last Mile OperationsCT$80,000–$95,000 / yearPaid time off includes: up to 8 holidays, up to 2 floating Diversity Days, Hourly: Earn up to 13 days PTO/ Salary: Earn up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave. Insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity.
Valet Manager - Parking Operations Propark MobilityValet Manager - Parking OperationsHartford, Connecticut$52,000–$55,000 / yearFull timeOur team members enjoy a positive work environment that is deeply committed to our simple driving goal: create the perfect parking moment for every guest. This position is responsible for all aspects of parking operations, self-parking, and valet services, as well as overseeing your location team.
Operations & Quality Compliance Manager (Food Manufacturing) CG Family FoodsOperations & Quality Compliance Manager (Food Manufacturing)Agawam, Massachusetts$80,000–$100,000 / yearFull timeThis is a hands-on, floor-oriented role (approximately 50/50 floor and desk) requiring a proactive, detail-oriented individual who is comfortable both analyzing processes and supporting execution on the production floor. Lead, coordinate, and drive production improvement projects, including reviewing current processes, evaluating equipment, and supporting future growth initiatives.
Valet Manager Parking Operations Propark LLCValet Manager Parking OperationsHartford, CT$52,000–$55,000 / yearIdeal Experience: This position is responsible for all aspects of parking operations, self-parking, and valet services, as well as overseeing your location team. Skills and Abilities we are searching for: You are a motivated individual willing to take on new challenges, with management experience in the Parking, Customer Service, and/or Hospitality Industries.
Mgr, Branch Operations I Core & MainMgr, Branch Operations ISpringfield, MassachusettsAs a specialty distributor with a focus on water, wastewater, storm drainage and fire protection products and related services, Core & Main provides solutions to municipalities, private water companies and professional contractors across municipal, non-residential and residential end markets, nationwide. Responsibilities include, but are not limited to, strategic and operations planning for the DC, including financial management, operational performance, and analysis, planning and execution, distribution, fleet management, inventory management, vendor management, and leadership, including performance management.
Customer Logistics Manager - Yard Operations (Sun-Wed 6pm-6am) Ryder System IncCustomer Logistics Manager - Yard Operations (Sun-Wed 6pm-6am)Bloomfield, CTCompensation Information: The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. Current Employees: If you are a current employee at Ryder, please click here ( http://wd5.myworkday.com/ryder/d/task/1422$3.htmld ) to log in to Workday to apply using the internal application process.
Senior Manager, Mental Well-being Operations Innovation CVS Health CorpSenior Manager, Mental Well-being Operations InnovationCT$67,900–$199,144 / yearThis role sits at the intersection of Operations, Technology, Strategy, Data, and Product and is responsible for shaping the roadmap, building business cases, leading cross-functional execution, and delivering measurable business outcomes. The Senior Manager, Operations Innovation will identify high-value opportunities to improve member experience, operational performance, quality, and scalability through technology, automation, AI, and process innovation.
Property & Casualty Insurance Claims Operations Consultant, Manager PricewaterhouseCoopers LLPProperty & Casualty Insurance Claims Operations Consultant, ManagerHartford, CT$99,000–$232,000 / yearPwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . You will analyze client needs, implement solutions, and provide training and support to validate seamless integration and utilization of business applications, enabling clients to achieve their strategic objectives.
Operations Manager for Commercial Cleaning Company The Clean Image of Simsbury LLCOperations Manager for Commercial Cleaning CompanySimsbury, CTFull timeThe Clean Image of Simsbury is a well-established, family-owned commercial cleaning company that is now seeking an experienced, hands-on Operations Manager to lead our field team and help us continue delivering exceptional service to our clients. Our Operations Manager is visible in the field, supports our team, and isn't afraid to roll up their sleeves when needed.
Mgr, Branch Operations I Core & Main IncMgr, Branch Operations ISpringfield, MA$55,000–$90,000 / yearAs a specialty distributor with a focus on water, wastewater, storm drainage and fire protection products and related services, Core & Main provides solutions to municipalities, private water companies and professional contractors across municipal, non-residential and residential end markets, nationwide. Responsibilities include, but are not limited to, strategic and operations planning for the DC, including financial management, operational performance, and analysis, planning and execution, distribution, fleet management, inventory management, vendor management, and leadership, including performance management.
NewManager of Information Technology Operations Community Solutions IncManager of Information Technology OperationsWindsor, CT$85,000–$90,000 / yearThis position oversees IT operations, infrastructure, cybersecurity coordination, enterprise systems, technology projects, vendor relationships, asset management, and budgeting to ensure secure, reliable, and effective technology services across the organization. Working closely with leadership and external technology partners, the Manager of IT Operations aligns technology investments and services with organizational goals, operational needs, compliance requirements, and user experience, based in our Corporate Office in Windsor, CT.
Senior Manager, Last Mile Operations RXO IncSenior Manager, Last Mile OperationsHartford, CT$83,000–$95,000 / yearPaid time off includes: up to 8 holidays, up to 2 floating Diversity Days, Hourly: Earn up to 13 days PTO/ Salary: Earn up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave. Insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity.
Security Operations Manager MaximusSecurity Operations ManagerHartford, CTFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com .
Manager of Operations, Central Processing Brigham and Women's HospitalManager of Operations, Central ProcessingNorthampton, MA$78,041.60–$113,474.40 / yearLeads supervisors and operational teams, ensuring effective workforce management, resource allocation, regulatory compliance, and the delivery of safe, high-quality, and efficient reprocessing services aligned with organizational and patient care objectives. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success.
Manager Of Operations, Central Processing Brigham and Women's HospitalManager Of Operations, Central ProcessingNorthampton, MA$78,041.60–$113,474.40 / yearLeads supervisors and operational teams, ensuring effective workforce management, resource allocation, regulatory compliance, and the delivery of safe, high-quality, and efficient reprocessing services aligned with organizational and patient care objectives. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success.
Mgr, Claims Operations; Hybrid - Windsor, CT Aflac IncMgr, Claims Operations; Hybrid - Windsor, CTWindsor, CT$90,000–$120,000 / yearManages the daily operations of the Claims business unit; manages employees and operations of the business unit at the functional level; gathers and analyzes data and reports that pertain to the overall operation of the Claims business unit and completes reports summarizing activities and trends; assists in strategic and tactical operational plans to ensure achievement of company and departmental goals; performs independent review of problem situations; develops solutions and implements actions to resolve problems and ensure customer satisfaction; reviews processes and procedures to streamline activities to enhance service turnaround time, productivity, and quality; coordinates overall workflow of the business unit and ensures that workflow processes facilitate effective and efficient use of corporate resources and enhance customer satisfaction. Coordinates and monitors training efforts to ensure that necessary education tools are provided to employees; identifies and communicates training needs and schedules with training department; projects staffing requirements for the business unit; guides supervisors in coaching and counseling employees; coordinates employee development and incentive initiatives.
#204 Evening Operations Mgr-Bristol Price Chopper#204 Evening Operations Mgr-BristolBristol, CTAddress and resolve customer concerns, teammate issues, and operational disruptions in a timely, professional manner. Collaborate with Team Leaders and evening teammates to maintain store appearance and product availability.
Field Service Supervisor Millennium Power ServicesField Service SupervisorWestfield, MAPart timeValve Installation and Maintenance: Install, inspect, and maintain a variety of valves, including control valves, safety valves, gate valves, globe valves, and ball valves. This role requires the ability to supervise and guide a team of Valve Technicians to ensure the efficient and reliable operation of valves within a variety of industries.
Field Service Supervisor Ovation HoldingsField Service SupervisorWestfield, MassachusettsValve Installation and Maintenance: Install, inspect, and maintain a variety of valves, including control valves, safety valves, gate valves, globe valves, and ball valves. This role requires the ability to supervise and guide a team of Valve Technicians to ensure the efficient and reliable operation of valves within a variety of industries.
Senior Supervisor, Field Engineering Design (Hybrid Schedule) Eversource EnergySenior Supervisor, Field Engineering Design (Hybrid Schedule)West Torrington, CT$140,930–$156,590 / yearThis leadership role will direct, coordinate, and supervise the daily activities of field engineering designers in assigning work, prioritizing assignments, addressing customer requests (new service/reliability) and creating detailed construction designs for large distribution construction projects, State highway relocation work, third party make ready and other special projects. Accountable for direct supervision, coaching, mentoring, safety leadership and technical guidance to assigned staff in support of producing high quality, timely and cost-effective solutions to technical and business objectives and provides customers with safe, reliable, competitively priced and environmentally sound electric service.
Supervisor, Field Engineering Design (Hybrid Schedule) Eversource EnergySupervisor, Field Engineering Design (Hybrid Schedule)West Torrington, CT$129,660–$144,070 / yearThis leadership role will direct, coordinate, and supervise the daily activities of field engineering designers in assigning work, prioritizing assignments, addressing customer requests (new service/reliability) and creating detailed construction designs for large distribution construction projects, State highway relocation work, third party make ready and other special projects. Accountable for direct supervision, coaching, mentoring, safety leadership and technical guidance to assigned staff in support of producing high quality, timely and cost-effective solutions to technical and business objectives and provides customers with safe, reliable, competitively priced and environmentally sound electric service.
Business/Operations Manager University of Massachusetts AmherstBusiness/Operations ManagerAmherst, MAManages academic programs and student support, including undergraduate and graduate admissions, curriculum coordination, course scheduling, graduate appointments and non-working fellowships, tracking student progress and milestones, and processing graduate records and publications. Associate''s degrees and six (6) years of relevant experience in Business Administration, Accounting, Finance, or a related field or a Bachelor's degree and three to five (3-5) years of experience in accounting or financial management, or an equivalent combination of education and experience.
Oracle Cx Field Service Manager, Functional Transformation Deloitte Touche Tohmatsu LtdOracle Cx Field Service Manager, Functional TransformationHartford, CT$130,800–$241,000 / yearYou will demonstrate Oracle Field Service expertise and serve as a primary client contact to facilitate requirement gathering/clarifications, build personas and process flows, guide backlog grooming, solution designs, and articulate business during sprint demo/feature demos. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service.