Field Service Manager Jobs in Mesa, AZ

ul>

p>This intermediate-level field position is responsible for testing, calibration, verification, preventative maintenance, installation and repair services on a variety of equipment including; laboratory instrumentation, medical testing devices, kiosk equipment, power three-phase high voltage UPS and distribution equipment and/or other EMSAR and client equipment.

Equipment Management Service and Repair - EMSAR, headquartered in Wilmington, Ohio, is a fast-growing national technical services company providing maintenance, repair and installation services to OEMs in the Healthcare, Laboratory, Self-Service Kiosk, and Critical Power sectors.

p>Serving as the primary regional liaison between customers, Field Services leadership, Sales, and cross-functional teams, the Associate Director ensures seamless communication, proactive problem resolution, and effective integration of Nihon Kohden systems within hospital environments.

This role remains highly client-focused while balancing operational and financial performance, supporting quarterly business reviews, driving continuous improvement initiatives, and ensuring the West Region consistently meets service performance and customer satisfaction objectives.

p>As our Field Service Engineer, you will be an integral part of a team of engineers who assist our Customer Support (CS) organization install, repair and maintain ASML systems at customer sites.

p>Supervisory responsibility: No.

If yes, indicate the position(s) this person will directly and/or indirectly manage:

Direct: Indirect:

Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Essential Functions:

• Install, upgrade, support and troubleshoot Microsoft Windows desktop Operating Systems, Microsoft Office 365, and other authorized desktop applications.

li>Routinely required to sit; walk; talk; hear; use hands to keyboard, finger, handle and feel; stoop, kneel, crouch, twist, reach and stretch.

• You hold a Bachelor's Degree in Electrical Engineering, Mechanical Engineering, Physics, Computer Science, or a closely related field, OR at least three years experience.

p>Swisslog is a world of opportunity for people who can deliver a game changing mission: driving the future of intralogistics, by shaping an era of robotic and data-driven automated solutions that create exceptional customer value.

Comfortable asking for help where needed and utilizing the escalation process-includes 2L Tech Support, applications, & 3L Global Support Center by providing clear technical communication & problem statement clarification. The Field Service Engineer - Swing Shift has daily interaction with customer and interfaces often with specific senior engineers, line managers, internal stakeholders, and the external customer.

Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems;

and an extensive parts network to ensure worldwide availability of parts. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.

p>Serving as the primary regional liaison between customers, Field Services leadership, Sales, and cross-functional teams, the Associate Director ensures seamless communication, proactive problem resolution, and effective integration of Nihon Kohden systems within hospital environments.

This role remains highly client-focused while balancing operational and financial performance, supporting quarterly business reviews, driving continuous improvement initiatives, and ensuring the West Region consistently meets service performance and customer satisfaction objectives.

p>Required Qualifications:

• High School Qualification or equivalent AND 2+ years experience supporting IT equipment or related technology or delivering server and network deployment projects in large-scale environments OR equivalent experience. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $118,800.00 - $186,600.00 per year.

p>Field Service Engineers perform all Customer Support duties and responsibilities relating to Swisslog Healthcare products, including preventive maintenance, corrective maintenance, warranty service, emergency service, on-call service, start-up of current systems, operator maintenance and user training, and promotion of company products and services as required.

Swisslog's FMLA policy can be found at: http://www.dol.gov/whd/regs/compliance/posters/fmlaen.pdf.

Military experience as an E4 or above preferred (Navy, Air Force, Army, Marines, Coast Guard, Space Force, National Guard, Reserves) Military occupational specialties related to electrical, mechanical, power generation, electronics, or industrial maintenance Associate or Bachelor's degree preferred Experience with electrical equipment, power systems, generators, controls, automation systems, motors, or industrial equipment Experience performing maintenance, troubleshooting, testing, or commissioning activities Familiarity with electrical drawings, schematics, or technical manuals Experience leading teams or coordinating field activities Exposure to low-voltage or medium-voltage power distribution equipment Ready to create your own journey? Participants will develop technical knowledge of Siemens low-voltage and medium-voltage power distribution equipment while working alongside experienced Field Service Engineers supporting customer projects nationwide.

Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.

Additional tracking and evaluation of branch Value Added Products and Services (VAPS) inventory management ensuring inventory levels are accounted for and process improvements are in place.

p>What youll do:

• Permit-to-Work (PTW) and Field Risk Control: Lead, review permits for hot work, working at height, confined space, lockout/tagout (LOTO), electrical work (NFPA 70E), lifting/rigging, and heavy moves; chemical/toxic/pyrophoric gases, and SIMOPs (simultaneous operations). Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories:
  • On-site Flex: Youll work 3 days per week on-site at a Lam or customer/supplier location with the opportunity to work remotely for the balance of the week.

li>Document, track and monitor all technical issues and solutions Communicate with remote users via phone or email in order to troubleshoot problems using (and sometimes without use of) remote connectivity tools.

Today, with 4 million retail customers and counting, Carvana is both the fastest-growing and the most profitable public automotive retailer, and we're just getting started.

Perform technical skills assessments of technicians, log their proficiency, maintain their skills matrix quarterly, develop career paths and individual training plans, and ensure they are getting exposed to new learning opportunities and OJT. Shermco Industries is seeking a front-line leader who is responsible for the supervision and development of a team of assigned Field Service Technicians to ensure the safety, success, growth and engagement of technicians.