div>Responsibilities and Duties:
The Location Manager is responsible for organizing office operations and procedures, overseeing customer service and service dispatch teams, handling the administrative office functions, and ensuring the company support team is properly staffed and is operating smoothly.
Maintains office staff by recruiting, selecting, orienting and training employees.
Manage installation and service dispatch team, service agreement team, and sales lead coordinating team to ensure operational efficiency and goal attainment.
Plan and prepare and supervise work schedules and coordinate daily assignments and activities of associates to meet the needs of the business.
Ensure dispatch procedures are maintained and all work orders are processed properly and timely.
Respond to customer complaints or inquiries.
Responsible for ensuring all administrative duties are completed properly.
Manage incoming calls and messages.
Work with outside sales team to create sales orders
Manage the process of scheduling sales consultations and installations.
·Help customers with Financing Applications
Provide job details to installers and electricians
Maintain the appearance of location
Report data/metrics to managers.
Motive department to hit or surpass their goals.
Type: Full-time
Experience:
Customer service: 4 years (Preferred)
Management: 4 years (Required)
Dispatching: 4 years (Required)
Warehouse/Inventory: 4 years (Required)
Ability to Commute:
Scarborough, ME (Required)
Work Location: In person