Security Officer - PT Hospital Patrol Allied UniversalSecurity Officer - PT Hospital PatrolEnglewood, COYou will conduct routine patrols, maintain a visible presence to help deter security-related incidents, respond to concerns, and provide exceptional customer service and communication to patients, visitors, and staff. Conduct regular and random unarmed patrols of healthcare facility buildings, entrances, parking areas, and perimeter locations to help deter unauthorized activity.
Security Officer - Train Fare Enforcement Allied UniversalSecurity Officer - Train Fare EnforcementDenver, COConduct regular and random unarmed patrols of transit stations, platforms, parking areas, buildings, and perimeter areas to help identify and report unusual activity, hazards, or policy violations. What You'll Do: Provide customer service to passengers, visitors, employees, and contractors by carrying out security-related procedures, site-specific policies, and emergency response activities at transit facilities and surrounding areas.
Security Officer Overnights Full Time Allied UniversalSecurity Officer Overnights Full TimeDenver, COJoin Allied Universal as an unarmed patrol officer at a busy transportation location, where you will monitor and patrol assigned areas, maintain a visible presence to help discourage security-related incidents, and deliver outstanding customer service and communication. Conduct regular and random patrols throughout terminals, public areas, checkpoints, baggage areas, employee spaces, parking locations, and the exterior perimeter to help identify unusual activity and/or policy concerns.
Security Flex Officer Allied UniversalSecurity Flex OfficerAurora, COAs a Security Professional Flex Officer, you'll use our exclusive shift-pickup platform to view and claim open shifts based on your availability - giving you the freedom to build a schedule that works for you, while gaining valuable site experience across various industries. Company Overview: Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose.
Security Officer Shopping Center Driver Allied UniversalSecurity Officer Shopping Center DriverAurora, COConduct regular and random unarmed patrols of common areas, storefronts, parking areas, loading zones, and the surrounding perimeter to help identify and report unusual activity, hazards, or maintenance concerns. You will conduct routine patrols, maintain a visible presence to help deter incidents, respond to security-related concerns, and provide outstanding customer service and communication.
Security Officer - Medical Center - Part Time Allied UniversalSecurity Officer - Medical Center - Part TimeLakewood, COJoin Allied Universal as a Security Officer in a healthcare location, where you will monitor and patrol assigned areas, stay visible to help to deter security-related incidents, and deliver outstanding customer service and communication. Respond to incidents, patient visitor and staff concerns, and critical situations in a calm, problem-solving manner while communicating with site contacts and/or first responders as needed.
Armed Security Officer Enhanced Part Time Patrols Allied UniversalArmed Security Officer Enhanced Part Time PatrolsDenver, COAs a Security Officer Enhanced Part Time Armed Patrols in Denver, CO, this role is designed to provide reliable, consistent hours at an assigned site with the flexibility for you to earn more by picking-up additional shifts when it works for you. Earn More, Claim-A-Shift Program: In addition to your fixed shift, you may pick-up extra shifts through our scheduling platform, allowing you to increase earnings and gain experience across multiple sites.
Retail Store Manager Curaleaf IncRetail Store ManagerPlattsburgh, NY$67,000–$74,000 / yearCuraleaf Holdings, Inc. (TSX: CURA) (OTCQX: CURLF) ("Curaleaf") is a leading international provider of consumer products in cannabis with a mission to enhance lives by cultivating, sharing, and celebrating the power of the plant. Please also note that while candidates who are Lawful Permanent Residents (such as those with Green Cards) are eligible for employment with, and are hired by Curaleaf, working for a company engaged in a business that grows and sells a product that is illegal under federal law might compromise the candidate's immigration status.
General Manager Dunkin' Brands Group IncGeneral ManagerWilliston, VTKey Competencies: • Strong analytical skills and business acumen • Works well with others in a fun, fast-paced team environment • On time, demonstrates honesty and a positive attitude • Willingness to learn and embrace change • Ability to train and develop a team including giving positive and constructive feedback • Guest focused • Time Management • Ability to manage conflict • Problem solving • Motivating others. Education/Experience: • Basic computer skills • Fluent in spoken and written English or the predominant language in your market • Basic math and financial management • Previous leadership experience in retail, restaurant or hospitality preferred or ability to show leadership • College Degree preferred.
Manager, Product Design FluencyManager, Product DesignBurlington, VTRemote$120,000–$138,000 / yearAt Fluency, we come together under two shared passions that drive our culture: the scaling of digital ad operations, and fostering a workplace environment rooted in open communication, inclusivity, and a growth-oriented mindset. We're not just revolutionizing the digital advertising horizon, we're shaping an organization where every member feels a sense of pride and is inspired to do their best work.
Product Operations Manager - Softgoods Burton Snowboards Inc.Product Operations Manager - SoftgoodsBurlington, VT$65,000–$80,000 / yearAct as a key coordination point between Softgoods product teams (Design, Development, Tech Design, Commercialization, Materials) and cross-functional partners in Merchandising, Sourcing, Supply Planning, Marketing, and Sustainability. We are responsible for the intake, resourcing, transparency, and execution tracking of the work that brings physical products to life across outerwear, apparel, accessories, boots, boards, bindings, and more.
Store Manager Tailored Brands IncStore ManagerWilliston, VT$29.95–$40.86 / hourOperational Excellence: Ensures store schedule accuracy to ensure proper staffing to effectively execute initiatives, Ship-from-Store, operational tasks and maintains proper sales coverage to deliver on the customer promise. Reports to District Manager: As a Store Manager you are expected to lead your store team to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence.
Assistant Store Manager Dunkin'Assistant Store ManagerNew Haven, VT$20.01–$22 / hourThe Assistant Store Manager supports the Store Manager in their efforts to develop a team of dedicated people delivering great and friendly guest experiences and profitable top line sales. • Has a working knowledge of profit and loss and other key financial measurements in order to identify business trends, make adjustments accordingly and set goals.
Nurse Manager, Operating Room Northwestern Medical CenterNurse Manager, Operating RoomSt. Albans, VermontOther Contacts: Medical staff, anesthesia providers, advanced practice providers, perioperative team members, sterile processing, pre-op and PACU staff, inpatient units, emergency department, quality and infection prevention teams, materials management, vendors, patients, families, visitors, and other hospital employees. • Monitors key indicators, including first-case on-time starts, turnover times, cancellations, delays, case volume, room utilization, block utilization, productivity, quality metrics, safety trends, patient experience, labor productivity, overtime utilization, supply cost per case, and budget performance.
NewSales Manager Ultimate Fitness Group, LLCSales ManagerWilliston, VTWe will work to create a sustainable culture that supports a healthy space for learning and growing, valuing and empowering every employee, inspiring a diverse franchise network, and uplifting the members and communities we serve. OTFF will not receive a copy of my application, will have no control over whether I receive an interview and/or am ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisee's employees.
Product Operations Manager - PLM Product Data Burton Snowboards Inc.Product Operations Manager - PLM Product DataBurlington, VT$65,000–$80,000 / yearExecute key seasonal data tasks including: colorway creation and assignment, PH4 hierarchy setup, SKU and item number creation, filterable attribute loads, forecast loading and validation, carryover scrubs, M3-ready reviews, and year-over-year data mapping. Reporting into the Director of Product Operations, the Product Operations Manager - PLM Product Data is responsible for ensuring that accurate, complete information lives in the right systems at the right time, and that the processes governing how that data moves through our business are well-designed and consistently followed.
NewAssistant Nurse Manager of R6 - Orthopedics, Neuro, and Trauma Champlain Valley Physicians HospitalAssistant Nurse Manager of R6 - Orthopedics, Neuro, and TraumaPlattsburgh, New YorkMicrosoft Office, quality/risk management system, electronic medical record system, bed management system as applicable, transport/resource management system as applicable, learning management system, staffing/scheduling system, automated medication dispensing system as applicable, MSDS, automated communication system and other role specific technology preferred. They are responsible for working collaboratively with the Unit Leadership team to plan for, supervise and evaluate all program operations and patient care delivery in the clinical area.
Branch Manager Keybank National AssociationBranch ManagerBurlington, VT$69,000–$105,000 / yearResponsible for managing, staffing, and scheduling all direct report work schedules within the branch, including recruiting/identifying talent, interviewing, selecting the branch team, and successfully onboarding and training new teammates - while ensuring appropriate area staffing coverage by deploying teammates to other branches as needed. The Branch Manager builds, coaches, develops, leads, and motivates a team that is capable of providing excellent client service in all interactions, analyzing clients' needs, and recommending financial solutions that help Key clients achieve confidence in their financial wellness and achieve their goals.
Senior Project Manager - Structures HNTB CorpSenior Project Manager - StructuresBurlington, VT$180,596.86–$360,607.36 / yearThis opportunity entails being responsible managing assigned project(s) throughout their full lifecycle including developing the scope and technical sections of proposal and procurement documents to participating in contract negotiations and overseeing the delivery of the project plan to successfully accomplish HNTB's 4 for 4 performance: delivery of quality work, on time, on budget and to the client's satisfaction on every project. The ideal candidate will be motivated to grow client relationships in Maine, New Hampshire, and/or Vermont, manage project budget, scope, and schedule, and lead a core team of outgoing structural engineers - all while maintaining their ideal work/life balance.
Project Manager I - Structures HNTB CorpProject Manager I - StructuresBurlington, VT$126,950.84–$248,205.18 / yearThis opportunity entails being responsible for managing assigned project(s) throughout their full lifecycle including developing the scope and technical sections of proposal and procurement documents to participating in contract negotiations and overseeing the delivery of the project plan to successfully accomplish HNTB's 4 for 4 performance: delivery of quality work, on time, on budget and to the client's satisfaction on every project. The ideal candidate will be motivated to small to medium bridge projects throughout Maine, New Hampshire, and Vermont, manage project budget, scope, and schedule, and lead a core team of outgoing structural engineers - all while maintaining their ideal work/life balance.
Manager, Enterprise Applications Cabot CreameryManager, Enterprise ApplicationsWaitsfield, VT$125,000–$135,000 / yearWe are seeking an experienced Enterprise Application Manager to oversee the implementation, maintenance, and optimization of our enterprise software systems, including home grown, off-the-shelf and SAAS based solutions. This is a hands-on leadership role requiring both strategic oversight and technical execution to ensure our enterprise applications align with business objectives while driving efficiency and innovation.
Assistant Guest Services Manager Hyatt Hotels CorpAssistant Guest Services ManagerStowe, VTRemote$27–$30 / hourShare Assistant Guest Services Manager on LinkedIn Tweet Assistant Guest Services Manager Share Assistant Guest Services Manager on Facebook Share Assistant Guest Services Manager via Email. Stowe is a great place to put down roots; mountain bike in the summer, ski in the winter, world-class breweries and small farms; a great place to play during your time off or to raise an active family.
Senior Manager Parcel Insights & Pricing Ryder System IncSenior Manager Parcel Insights & PricingMontpelier, VTCompensation Information: The compensation offered to a candidate may be influenced by a variety of factors, including the candidates relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. Employee development and supervision: Assist in planning staffing requirements, hiring (internal & external), work plan development, employee training and development, employee review and performance appraisals, provide overview and direction on projects, facilitate the flow of work and communication between analysts.
Warehouse Manager Compagnie Generale des Etablissements MichelinWarehouse ManagerPlattsburgh, NYDrawing on its deep know-how in polymer composite materials, Michelin is constantly innovating to manufacture high-quality tires and components for critical applications in demanding fields as varied as mobility, construction, aeronautics, low-carbon energies and healthcare. You will drive the DC operations and team performance by adopting Michelin's pillars of People, Profit and Planet to grow and by empowering the team to accomplish tactical and critical initiatives including Safety, Service, Efficiency and Cost.
Branch Manager M&T Bank CorpBranch ManagerSouth Burlington, VT$62,200–$103,600 / yearWhile branch management experience is valued, this role is equally well-suited for high-performing leaders from relationship-driven industries such as hospitality, retail, or healthcare where team leadership and exceptional customer experience are core to success. Branch Managers are responsible for building productive partnerships with appropriate areas of the bank to ensure customer needs, service issues, and employee issues are resolved timely and accurately.
Retail Branch Manager M&T Bank CorpRetail Branch ManagerShelburne, VT$62,200–$103,600 / yearWhile branch management experience is valued, this role is equally well-suited for high-performing leaders from relationship-driven industries such as hospitality, retail, or healthcare where team leadership and exceptional customer experience are core to success. Branch Managers are responsible for building productive partnerships with appropriate areas of the bank to ensure customer needs, service issues, and employee issues are resolved timely and accurately.
Branch Manager KeyCorpBranch ManagerBurlington, VT$69,000–$105,000 / yearResponsible for managing, staffing, and scheduling all direct report work schedules within the branch, including recruiting/identifying talent, interviewing, selecting the branch team, and successfully onboarding and training new teammates - while ensuring appropriate area staffing coverage by deploying teammates to other branches as needed. The Branch Manager builds, coaches, develops, leads, and motivates a team that is capable of providing excellent client service in all interactions, analyzing clients'' needs, and recommending financial solutions that help Key clients achieve confidence in their financial wellness and achieve their goals.
Manager, Business Development - Lawrence Hardware Assa Abloy ABManager, Business Development - Lawrence HardwareVT$100,000–$140,000 / yearASSA ABLOY's offerings include products and services related to locks, doors, gates, and entrance automation such as controlling access and confirming identities with keys, cards, tags, mobile and biometric identity verification systems, mechanical and digital locks, cylinders, security doors and automated entrances. Education and/or experience: Your background includes a Bachelor's degree (preference for specialization in related curricula such as: building design, engineering, architectural, construction, business management, or similar), or have work experience commensurate with, minimum high school/GED diploma.
(698) Cybersecurity Portfolio Manager Arlo Solutions(698) Cybersecurity Portfolio ManagerSouth Burlington, VTEqually important is the customer-facing dimension: the Portfolio Manager serves as a senior point of contact for clients, surfacing and resolving issues quickly, shaping new business opportunities, and championing Arlo's decision support threat intelligence tool as a force multiplier for client risk decisions. Applying PMI-aligned portfolio and program management practices, this person defines portfolio components, establishes prioritization criteria, allocates resources, manages interdependencies and risk, and reports portfolio value to executive stakeholders.
Store Manager - Stowe Mountain Resort Vail Resorts IncStore Manager - Stowe Mountain Resortstowe, VT$52,000–$69,320 / yearFrom day one, youll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
Prepared Foods Manager - Catering Onion River CooperativePrepared Foods Manager - CateringBurlington, VTCity Market, Onion River Co-op is seeking an Prepared Foods Manager- Catering who is responsible for overseeing the daily operations of the Prepared Foods Catering Department, as well as supporting the South End and Downtown Prepared Foods Managers. The Prepared Foods Manager- Catering supervises employees and is responsible for hiring, coaching and development, performance evaluation, and corrective action for department employees, in accordance with City Market policies and procedures.
Registered Nurse - Case Manager - Community Hospice The University of Vermont Health NetworkRegistered Nurse - Case Manager - Community HospiceColchester, VT$37.39–$56.69 / hourJob Ref:R0087833 Category:Registered Nurse Employment Type:Full-Time Health Care Partner:Home Health & Hospice Location: 1110 Prim Rd, Colchester, VT 05439 Department:HHH - Hospice Job Type:Regular Primary Shift:Day/Eve-10hr Hours:- Hours per Week: 40 Weekend Needs:As Scheduled Pay Rate: $37.39 - $56.69 per hour. As a vital member of our interdisciplinary team, you'll deliver skilled nursing care, educate patients and families, and create a supportive environment that honors their wishes.
Project Manager - Healthmark QMS, Defined Term (Remote in EST) Getinge ABProject Manager - Healthmark QMS, Defined Term (Remote in EST)Montpelier, VTRemote$120,160–$150,000 / yearRequired Knowledge, Skills and Abilities: Expert-level working knowledge of FDA 21 CFR Part 820 / Quality Management System Regulation (QMSR), including its incorporation of ISO 13485:2016 effective February 2026. The project manager will serve as the primary driver of project(s) execution across a group of QMS workstreams, coordinating cross-functional teams and ensuring delivery against defined milestones.
Project Manager I - Structures HNTB CorporationProject Manager I - StructuresBurlington, VT$126,950.84–$198,564.14 / yearThis opportunity entails being responsible for managing assigned project(s) throughout their full lifecycle including developing the scope and technical sections of proposal and procurement documents to participating in contract negotiations and overseeing the delivery of the project plan to successfully accomplish HNTB's 4 for 4 performance: delivery of quality work, on time, on budget and to the client's satisfaction on every project. The ideal candidate will be motivated to small to medium bridge projects throughout Maine, New Hampshire, and Vermont, manage project budget, scope, and schedule, and lead a core team of outgoing structural engineers - all while maintaining their ideal work/life balance.
Senior Project Manager - Structures HNTB CorporationSenior Project Manager - StructuresBurlington, VT$180,596.86–$288,485.90 / yearThis opportunity entails being responsible managing assigned project(s) throughout their full lifecycle including developing the scope and technical sections of proposal and procurement documents to participating in contract negotiations and overseeing the delivery of the project plan to successfully accomplish HNTB's 4 for 4 performance: delivery of quality work, on time, on budget and to the client's satisfaction on every project. The ideal candidate will be motivated to grow client relationships in Maine, New Hampshire, and/or Vermont, manage project budget, scope, and schedule, and lead a core team of outgoing structural engineers - all while maintaining their ideal work/life balance.
Commercial Banking Relationship Manager - Middle Market Community Financial System, Inc.Commercial Banking Relationship Manager - Middle MarketWilliston, VermontFull timeResponsibilities: A Commercial Banking Relationship Manager - Middle Market will perform a variety of duties to meet the commercial service needs of business customers and will include some lending authority. Assist customers in obtaining specialized services from other bank departments as necessary and provide help to customers with specific inquiries or service problems.
Senior Geotechnical Project Manager VerdantasSenior Geotechnical Project ManagerSouth Burlington, New HampshireManage and perform technical engineering work associated with land or site development, including site planning and layout, access design, design of stormwater management, utility conveyance, identification of erosion and sediment control practices, and implementation of sustainability practices. Your ability to build client trust and identify growth opportunities will be instrumental in expanding our market presence, and as a key contributor, you will also help shape the careers of emerging talent within the Geotechnical team.
Margin Manager Performance Food Group CoMargin ManagerVermont, VT$75,000–$90,000 / yearVermont, Performance Foodservice, PFG's broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries. Interfaces heavily with internal staff including Information Technology, Finance, Sales, Marketing, Procurement, Warehouse Operations, Senior Management staff, corporate personnel, vendors and other PFG -Broadline OpCo Margin Managers.
Executive Sous Chef (Assistant Manager Food Operations) The Walt Disney CompanyExecutive Sous Chef (Assistant Manager Food Operations)Montpelier, VTFacilitate weekly meetings with Galley leadership; discuss operational issues and updates of new products. + Be willing and able to uphold the general safety management responsibilities specified in the Safety Management System in areas and operations under their control.
Substance Use Case Manager - Burlington LundSubstance Use Case Manager - BurlingtonBurlington, VTIn close collaboration with DCF staff, RPP Case Managers play a vital role at the front end of child protection, screening for problematic substance use, linking parents to appropriate treatment services, and addressing barriers to successful engagement. Lund provides competitive pay, paid training, and a comprehensive benefits package for benefits-eligible positions that includes health, dental, life, disability, retirement plans, generous time-off accrual, 13 paid holidays, and wellness reimbursements, making Lund a place where you can thrive personally and professionally.
Finishing Department Manager ATLAS GUNWORKSFinishing Department ManagerShelburne, VTFull timePosition Summary The Finishing Department Manager leads all finishing operations at Atlas Gunworks, including tumbling, blasting, sanding, polishing, and coating. Grow With Us This role is an opportunity to lead a growing department at one of the fastest-moving names in premium handguns, and to shape how finishing is done here for years to come.
Brand Strategy Account Manager Fuse LLCBrand Strategy Account ManagerWinooski, VT$60,000–$85,000 / yearThis role includes: strategic development, daily communication with the client to keep project moving and progressing, day-to-day account responsibilities (status, meetings, timeline management, etc.), timely and on-budget delivery of all services, working with account team on maintaining client's strategy throughout all aspects of the business and utilizing expertise in marketing to consult and provide point-of-views on all projects. The Account Manager serves as "keeper of the brand / client relationship" across all Fuse Business Groups and in some cases, external agency partners, ensuring all Fuse work meets client expectations and is on strategy with the brand's / client's overall goals.
Assistant Manager - NEW STORE - J.Crew Factory J Crew Group IncAssistant Manager - NEW STORE - J.Crew FactoryWilliston, VT$17.75–$22.30 / hourSupport the Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability. The base salary offered will take into account internal equity and may vary depending on the candidate's geographic region of work premises, job-related knowledge, skills, and experience among other factors.
Maintenance Manager Veteran Hiring SolutionsMaintenance ManagerWilliston, VermontThis role ensures all vehicles and equipment remain operational — enabling 20–30 essential routes and supporting teams who depend on consistent uptime. Military veterans with senior enlisted or warrant officer backgrounds in motor transport, maintenance management, or logistics are highly aligned.
Project Manager - Defense Sensata Technologies Holding plcProject Manager - DefenseSouth Burlington, VT$81,600–$112,200 / yearThis position manages scope, schedules, budgets, and risk for complex power electronics projects while coordinating cross-functional teams across engineering, operations, supply chain, and customer stakeholders. Develops comprehensive project plans and manages all implementation processes including resource allocation, progress tracking, monitoring change control process, testing, documentation, training, and status reports.
Senior Manager, Regulatory Affairs ADMA Biologics IncSenior Manager, Regulatory AffairsSouth Burlington, VTResponsible for the preparation, review, presentation, and publishing of all FDA submissions to assure accuracy and completeness of submission documents, which includes but is not limited to meeting requests/briefing packages and presentations to the FDA (e.g., preIND/pre-BLA, end-of-phase II, Type A,B or C, and advisory committee meetings), Investigational New Drug Applications (INDs), Biologic License Applications (BLAs), Orphan Drug Applications, Marketing and Promotional Materials, Product Listing and Establishment License Applications, and other related documents or CMC supplement submissions. Essential Functions and Responsibilities: Provides accurate and timely regulatory guidance to Management, Process Development, Analytical Development, Manufacturing, and the Quality Assurance/Quality Control staff while maintaining frequent contact with the Head of Regulatory Affairs.
Assistant Manager - NEW Store - J.Crew Factory J CrewAssistant Manager - NEW Store - J.Crew FactoryWilliston, VT$17.75–$22.30 / hourSupport the Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability. The base salary offered will take into account internal equity and may vary depending on the candidate's geographic region of work premises, job-related knowledge, skills, and experience among other factors.
Commercial Lines Account Manager Alera GroupCommercial Lines Account ManagerMontpelier, VermontAlera Group is one of the largest and fastest-growing independent insurance and financial services firms in the U.S. We combine national strength with local service, delivering customized solutions across Property & Casualty, Employee Benefits, Retirement, and Wealth Management. This role supports Alera Group's growing Select strategy and is focused on managing a dedicated book of small commercial clients.
Manager, Customer Success Verint Systems, Inc.Manager, Customer SuccessMontpelier, VTThe Manager of Customer Success leads a team of Customer Success Managers responsible for driving adoption, value realization, retention, and expansion across a defined portfolio of Verint customers. The Manager is accountable for team-level revenue outcomes (revenue retention, renewal rates, and expansion pipeline) and for developing CSMs into high-performing customer advocates.
Sr. Manager, Value and CS Programs Verint Systems, Inc.Sr. Manager, Value and CS ProgramsMontpelier, VTThis role owns the design and execution of Customer Success programs spanning playbook creation and delivery, customer journey mapping, value realization, executive-level value storytelling, customer adoption programs, save plays, and cross-functional initiative management. Manager, Value & Customer Success Programs is responsible for building and leading a centralized function that equips Customer Success Managers with the frameworks, playbooks, and value assets they need to deliver consistent, outcome-focused customer engagements.