Drive and monitor critical performance indicators, such as customer satisfaction and retention, to support ongoing client success\n Apply a strategic, operational, and technologyinformed perspective to decisionmaking and problem resolution\n Develop and deliver tailored presentations and proposals aligned to hospital priorities, strategic initiatives, and budget cycles\n Lead contract discussions and negotiations in partnership with legal, finance, and executive leadership\n Collaborate cross-functionally with implementation, client success, operations, and product teams to ensure seamless onboarding and long-term client satisfaction\n Maintain a deep understanding of hospital industry trends, reimbursement models, regulatory requirements, and market dynamics\n Represent the organization at healthcare conferences, industry events, and client meetings\n \nRequired Knowledge & Experience: \n\n Bachelor's degree in Business, Healthcare Administration, or a related field\n 12-15+ years of relevant experience required\n Advanced expertise in healthcare revenue cycle management and industry practices\n Demonstrated success in consultative, enterprise-level healthcare sales\n Strong understanding of hospital operations, finance, and governance structures\n Ability to communicate effectively with executive-level stakeholders\n Proven success leading complex client engagements, guiding diverse teams, achieving measurable results, and driving change in highpressure environments\n Demonstrated ability to build trust and influence Csuite leaders and Boards through valuedriven engagement\n Strong financial acumen with a track record of measurable impact, including improved performance, efficiency, and client outcomes\n \nPreferred Knowledge & Experience: \n\n Graduate degree is preferred, but equivalent experience may be considered.\n Own and manage a defined portfolio of hospital and health system accounts, with accountability for revenue growth and pipeline development\n Establish and sustain trusted relationships with key stakeholders, including Csuite leaders and Board members within the client organization\n Align client and company priorities to achieve longterm objectives through effective collaboration and clear communication\n Oversee and enhance governance structures to maintain strong operational performance and exceptional client service.\n