Responsibilities Technical Service - 40% Perform performance assurance (PA) inspections, scheduled maintenance, electrical safety inspections (ESI), and operation verification procedures (OVP) on complex and intricate biomedical equipment Repair, install, and calibrate complex and intricate biomedical equipment Inform supervisors of the status of repairs, scheduled inspections, unusual equipment situations, and any customer concerns Work with, direct, and document the activities of subcontractors, vendors, and outside service technicians to ensure proper service delivery Maintain biomedical expertise through ongoing training and education Assist with Service Operations Special Projects as assigned Regulatory Compliance - 25% Ensure the accuracy and integrity of the equipment database to include the inventory, performance assurance (PA) schedules, nomenclature, and service history Adheres to the Medical Equipment Management Plan (MEMP), including all regulatory agency compliances and other applicable policies and procedures Responsible for ensuring all service and documentation is complete, timely, and accurate Account Relationship Management - 25% Build and maintain customer relationships Discuss equipment status and functionality with clinicians Adheres to the Mission, Vision, and Values of the organization(s) served. Provide a positive representation of TriMedx services by integrating the core values into job performance Inventory - 10 % Perform periodic inspections of current inventory status Verify the completion of security analysis for new customer equipment Performs Incoming Inspections (II) to maintain a complete and accurate inventory of medical devices, including trial and evaluation, rental, and loaner equipment in addition to permanently assigned equipment inventory.