div>Sales Support Representatives are tasked with managing various touch points of the customer experience life cycle, from gathering information on products and pricing to onboarding potential customers and servicing established customers.
Most customers are high profile, vary in complexity, and require exceptional service.
Perform basic accounting tasks related to invoice inquiries and billing adjustments, business name and address changes, enablement code creation/updates, and product activation and deactivation, while providing usage and revenue reports when required.
- Professional Journey: Joined Northwestern Mutual in 2021 after retiring as a U.S. Navy Master Chief (E-9) with 20 years of service and serving 6 years as a SWAT officer in Delray Beach, FL.
About the Financial Representative Role:
As a Financial Representative at Northwestern Mutual, you will be part of a team that helps individuals and businesses achieve their financial goals through personalized insurance solutions and financial planning.