Entry Level Member Service Representative Jobs in Washington, DC

Hajoca Corporation

$33.65 - $38.46

Alexandria, VA

Be able to ask probing questions to understand customer needs, overcome objections by recommending profitable solutions, explain our value-added services, and ask for the order and close the sale. Effectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain weekly sales plans, call reports, and customer contact files, and to analyze customer data.

Arias Agencies

$50000 - $75000

Baltimore, MD

You will be responsible for helping customers by providing product and service information and resolving technical issues. • Develop and maintain a knowledge base of the evolving products and services.

Valvoline Instant Oil Change

Potomac Falls, VA

Perform automotive preventive maintenance such as changing oil, checking and refilling other vehicle fluids, replacing filters, and inspecting and replacing lights and wipers . -Act as a trusted adviser to our customers, evaluating their needs and performing maintenance to keep their vehicle serviced and safe on the road.

Fowers Point S Tire & Auto Service

$30 - $34

Baltimore, MD

The successful candidate will be responsible for assisting customers, addressing inquiries, resolving complaints, and ensuring a positive customer experience. We are looking for a friendly and professional Customer Service Representative to join our team.

GEM

Fairfax, Virginia

Due to growing demand for event marketing services and national brand campaigns, we are looking for enthusiastic individuals eager to build long-term careers in customer service, marketing, and leadership. This is an entry-level, on-site position focused on delivering face-to-face customer service at live events, brand activations, and promotional marketing campaigns.

Jim Coleman Honda

Clarksville, MD

Employee Polygraph Protection Act (EPPA):https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf. Greet customers in a friendly manner and listen to their requirements in order to match their vehicle needs with one in current inventory.

Lafayette Federal Credit Union

$38662 - $45000

Washington, District of Columbia

Consider a Lafayette Federal career if you want: An opportunity to make an impact in the lives of our membersA chance to work with some of the best minds in banking todayA forward-thinking benefits plan and competitive payAn environment that values differences in people Employee Benefits: We are committed to maintaining an attractive benefits package that gives those with Lafayette Federal careers the resources they need to effectively manage their health, promote their well-being and help plan an exciting future. In addition to our Top Workplaces recognition by USA Today, we have also been recognized nationally by (1) Newsweek’s America’s Best Bank’s list, (2) we’ve received a 5-star rating from Bauer financial, and (3) we’ve also received national recognition by S&P Global’ s Top Performing Credit Union’s!

Lafayette Federal Credit Union

$38662 - $45000

Rockville, Maryland

Consider a Lafayette Federal career if you want: An opportunity to make an impact in the lives of our membersA chance to work with some of the best minds in banking todayA forward-thinking benefits plan and competitive payAn environment that values differences in people Employee Benefits: We are committed to maintaining an attractive benefits package that gives those with Lafayette Federal careers the resources they need to effectively manage their health, promote their well-being and help plan an exciting future. Our ideal candidate will have entry-level banking and/or retail experience with cash handling, customer service experience, strong verbal communication, and understands the importance of maintaining confidentiality, privacy and professionalism as a front-line representative of our institution.

HomeStar Remodeling

$45000 - $90000

Columbia, MD

Magazine's 53rd fastest-growing company in America and as a Best Place to Work, HomeStar has recently opened a new office to continue our expansion and better serve the Mid-Atlantic region. In this Entry Level Sales role, you will play an integral role helping our customers dramatically increase the appeal and value of their home.

EAB

Washington, DC

The Partner Development organization develops innovative sales and marketing strategies to generate new business opportunities for EAB and Seramount (an EAB business offering employee-centric talent solutions to help leading companies unlock what’s possible with a truly engaged workforce). PDRs identify executives who may benefit from EAB or Seramount products and services, leverage resources to connect with qualified leads, and schedule meetings for Partner Development Executives (PDEs) to meet and further advance those prospective relationships.

Victory Home Remodeling

$70000 - $90000

Cloverly, MD

Monthly opportunities for performance-based non-monetary rewards, such as luxury vacations, high-end electronics, gift cards and tickets to concerts and events. Hiring Immediately - As a full-time Sales Development Representative, you’ll engage with new and existing customers to identify their home remodeling needs and provide solutions.

Thegemusa

Alexandria, VA

As an Entry-Level Marketing & Sales Associate, you will represent both national and local brands, support marketing campaigns, and help drive customer engagement and sales growth. We are seeking motivated, ambitious individuals ready to learn, grow, and succeed in a fast-paced, results-driven marketing and sales environment.

Carrie Skinner State Farm

$40000 - $48000

Columbia, MD

As a Customer Service Representative with Carrie Skinner State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Northwest Federal Credit Union

Chantilly, Virginia

Overview: The Member Service Representatives facilitate member service transactions and support services to positively impact member experience, sales and service expectations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Department at 703-709-8900 or HRDepartment@nwfcu.org.

Northwest Federal Credit Union

Manassas, Virginia

Overview: The Member Service Representatives facilitate member service transactions and support services to positively impact member experience, sales and service expectations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Department at 703-709-8900 or HRDepartment@nwfcu.org.

United States Senate Federal Credit Union

$49131.76 - $73697.64

Alexandria, VA

Ability to cross-sell products and services; attention to detail; Experienced with basic PC applications such as Word, Excel, and Outlook; knowledge of Credit Union policies and procedures with particular emphasis in teller and member service areas preferred. Actively engages and participates in training, coaching sessions, team meetings, group discussions and motivational/ promotional activities with the organization.

United States Senate Federal Credit Union

$47772.01 - $71658.01

Alexandria, VA

Complies with all applicable Rules, Regulations and Statutes of the NCUA and other appropriate governing bodies to include but not limited to: the Credit Union Bylaws, Credit Union Code of Conduct, Credit Union Employee Guidebook, Bank Secrecy/Anti-Money Laundering Act, Fair Housing Act, Fair Lending Act, and Fair Credit Reporting Act. Communication: Requires excellent interpersonal skills, the ability to communicate through multiple channels and the ability to listen to member needs and to advise appropriate Credit Union products and services.

United States Senate Federal Credit Union

$61375.95 - $92063.93

Washington, DC

Complies with all applicable rules, regulations, and statutes of the NCUA and other appropriate governing bodies to include but not limited to the credit union bylaws, credit union code of conduct, credit union employee guidebook, Bank Secrecy/Anti-Money laundering Act, Fair Housing Act, Fair Lending Act, and Fair Credit Reporting Act. Experience: Three (3) years of supervisory/managerial responsible experience in a branch (preferred) or contact center environment with prior consumer lending, teller operations, collections, new accounts, banking regulations operations preferred.

Henry's Wrecker Service

$18

Falls Church, VA

We’re looking for a driven and professional Customer Service Representative to be the voice of our company — assisting customers during urgent roadside situations and ensuring timely, accurate dispatch of services. As part of our commitment to maintaining a safe and productive workplace, all employees must complete a pre-employment drug screening and participate in random drug screenings during employment.

Henry's Wrecker Service

Gaithersburg, MD

We’re looking for a driven and professional Customer Service Representative to be the voice of our company — assisting customers during urgent roadside situations and ensuring timely, accurate dispatch of services. As part of our commitment to maintaining a safe and productive workplace, all employees must complete a pre-employment drug screening and participate in random drug screenings during employment.

Ameritech Construction

$1000 - $1600

Washington, DC

Ameritech Construction is a trusted and established Home Improvement Company dedicated to helping homeowners enhance their homes while saving energy and reducing costs. We’re seeking motivated, professional, and goal-oriented individuals who are ready to make a meaningful impact in their community while building valuable lifelong skills.

James Vito, Inc.

Rockville, MD

As a Customer Service Representative, you will play a crucial role in providing outstanding service and support to our customers, ensuring their satisfaction and loyalty. If you are passionate about delivering exceptional customer service and want to be part of a collaborative team, we would love to hear from you.

Atomic Promotions Inc

Arlington, VA

We are at the forefront of brand engagement and customer acquisition, consistently developing and implementing our clientele's latest and most advanced wireless technology by delivering and executing experiential customer service and sales campaigns. Execute residential sales campaigns on behalf of our telecommunications client in an effort to drive sales and create exciting customer experiences that drive satisfaction and long-term retention.

PetSuites

$14 - $16

Manassas Park, VA

PetSuites is the leader of the pack in pet resorts offering exceptional services for both dogs and cats, ranging from boarding and daycare to grooming and training. NVA Pet Resorts is part of National Veterinary Associates (NVA) — the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations.

TEKSOUTH CORPORATION

Washington, DC

Case Management System (CMS) Oversight: Competently operate CMS to initiate, update, and monitor cases, ensuring timely follow-up and resolution within established deadlines (e.g., closing cases within 45 days, submitting new CMS cases within 5 days of FSO submittal). Your responsibilities will include, but are not limited to, a weekly rotation of critical duties: Military Pay Expertise: Utilize the Joint Military Pay System (JMPS) to promptly address inquiries and rectify transactions for military members.

The Health Management Academy

$50000 - $55000

Arlington, VA

We also offer non-monetary benefits designed to support team members fully including learning and development programs, coaching for working parents and caregivers, free therapy and professional coaching sessions, one-on-one financial coaching, and free legal support services. By assisting executives in cultivating peer networks, understanding key strategic trends, establishing pragmatic partnerships, and developing next-generation leaders, our members are better positioned to lead industry transformation.

Drybar Shops

$16 - $18

Ashburn, Virginia

We’re hiring a Lead Retail Sales Associate / Customer Service Representative who thrives in a fast‑paced, guest‑focused setting and loves driving sales while leading by example. Location: Drybar Ashburn – One Loudoun Address: 20605 Easthampton Plaza, Suite D104, Ashburn, VA 20147 Status: Full-Time & Part-Time Opportunities Compensation: Competitive hourly rate + commissions + bonuses.

Anne Arundel Medical Center

$17.5 - $26

Annapolis, MD

PBO Customer Service Representatives explain insurance and self-pay liability and assist customers in finding solutions to pay their balances by: collecting money over the phone, establishing payment plans, acting as a liaison for accounts in bad debt and determining eligibility for state/local programs including Luminis Health medical financial assistance programs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: The PBO Customer Service Representative is responsible providing exceptional customer service to customers while resolving billing concerns and self-pay collections while adhering to compliance with policies and regulations.

Glen Research

Sterling, VA

Maravai LifeSciences translates extraordinary science into everyday miracles, helping biotech, biopharma, and life sciences companies everywhere deliver novel vaccines, therapeutics, and diagnostics. Serving as a critical interface between customers, Sales, Operations, and Finance, this role ensures accurate order processing, timely fulfillment, pricing integrity, and proactive issue resolution aligned with the Glen Research brand.

JBG SMITH

Arlington, VA

Driven by a desire to build relationships, Customer Service Representatives naturally excel at connecting with residents and providing superior service to ensure that we deliver the best in apartment living. Passion for providing exceptional customer experiences and embodying our core customer service elements of: CARING – Demonstrated passion for caring about customers and co-workers alike.

Red Clover HR

$60000 - $70000

Baltimore, Maryland

As the primary point of contact for business clients, you will deliver exceptional service, provide expert guidance on commercial coverage, and maintain strong client relationships. The Commercial Lines Client Service Representative plays a vital role in supporting our commercial clients and ensuring their insurance needs are met with professionalism and care.

U-Haul

$15 - $17

Hyattsville, MD

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.

Jamison Professional Services, Inc. (JPS)

Washington, DC

Responsible for answering and returning customer, internal and outside agencies phone calls by the next business day; Provides first line response to eligibility customer complaints by reviewing, investigating and closing cases in COM within 5 business days; Supports customers with accessibility information needs by providing first line information and assistance on MetroAccess Service, policy, and procedures. Guided by the “Your Metro, The Way Forward” Strategic Transformation Plan, WMATA is aligning its operations, technology, organizational structure, and capital investments to meet evolving customer needs, improve efficiency, and strengthen regional mobility.

Universal Energy Solutions

$65000 - $80000

Calverton, MD

In this role, you will be responsible for addressing customer inquiries, resolving issues, and promoting and selling our sustainable energy solutions to B2B customers. Your ability to communicate effectively and build relationships will play a key role in delivering customer satisfaction and ensuring a positive experience with our brand.

P.E.A.C.H. Teams

Halethorpe, MD

because entering data and prioritizing services is going to be essential (don't worry, it's a really cool computer program and we'll teach you how to use it). We just need you to be on the ball, organized, play well with others, and smile big when our customers call.

Maravai LifeSciences

Sterling, VA

Maravai LifeSciences translates extraordinary science into everyday miracles, helping biotech, biopharma, and life sciences companies everywhere deliver novel vaccines, therapeutics, and diagnostics. Serving as a critical interface between customers, Sales, Operations, and Finance, this role ensures accurate order processing, timely fulfillment, pricing integrity, and proactive issue resolution aligned with the Glen Research brand.

Carroll Water

$20

Chantilly, VA

In this role, you’ll represent our brand inside retail locations and community events, helping homeowners learn about solutions for cleaner, healthier water. Carroll Water is looking for outgoing, motivated individuals to join our team as Lead Generation / Customer Service Representatives.

JBG SMITH

$22 - $24

UNAVAILABLE, DC

Ensure new residents have a seamless move-in experience by conveying important information and requirements to resident ahead of move-in day in accordance with JBG SMITH policies, completing pre move-in inspections of apartment homes to address any deficiencies prior to move-in, coordinating reservation of loading dock and freight elevator, assisting resident as needed with setup of utilities, renter’s insurance, and Internet access. Ensure residents moving out have seamless experience departing the community by arranging pre move-out inspections with service team, coordinating reservation of loading dock and freight elevator, assisting resident as needed with transferring utilities back to building’s name.

Allstate Insurance: Adkins Insurance Group

$38000 - $42000

Largo, MD

Welcome to Allstate Insurance: Adkins Insurance Group, where we believe in protecting what matters most and providing unparalleled support to our community in Largo, Maryland. We're looking for a bright, friendly, and dedicated Insurance Customer Service Representative to join our close-knit team.

Pearl Interactive Network

Washington, DC

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk or hear. The CSR will handle a high volume of inbound calls, demonstrate excellent communication skills, and deliver a positive customer experience while adhering to company policies and compliance requirements.

Encore Vet Group

Alexandria, Virginia

Christian Durand - State Farm Agency

Gaithersburg, MD

The Durand Insurance & Financial Services is licensed in Washington DC, Maryland, and Virginia, and offers multilingual services in English, French, and Spanish. As a CS Representative, you will be the frontline hero for our customers, providing outstanding support and resolving complex inquiries.

Keith Florczyk - State Farm Agency

ASHBURN, VA

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

Addison Group

$18 - $21

Washington, DC

This position is responsible for providing outstanding customer service by responding to inquiries via phone, email, and web cases. Respond to inbound calls, emails, and web cases, documenting interactions thoroughly in Salesforce.

TechOp Solutions International

Bethesda, MD

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The ideal candidate will excel in emergency situations, be a reliable and consistent presence, and demonstrate strong customer service skills, excellent attention to detail, and the ability to follow established protocols and procedures.

Highmark Health

Annapolis, MD

In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy._. _Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations.

Gerber Collision & Glass

$18 - $22

Jessup, MD

Prepares RO (repair order) work packet consisting of QC (quality control) check list, work order, parts list and windshield tag used to record the proper indicators -R (rental)-NR (no rental)-G (Gerber pay). Knowledge of general office equipment and basic computer skills as well as good oral and written communication skills with strong sales drive and exceptional customer service.

Universal Energy Solutions

$55000 - $65000

Washington, DC

In this pivotal role, you will act as the main point of contact for our esteemed customers in the DC area, ensuring their needs are met with outstanding service. In this role, you’ll handle customer inquiries while identifying opportunities to promote products and services, build client relationships, and close sales.

Hazar Insurance

$15 - $19

Kensington, MD

As the face of our company, you will play a crucial role in building positive relationships with our customers and ensuring their insurance needs are addressed promptly and efficiently. Communication Skills: Excellent verbal and written communication skills are essential for clear and effective interactions with clients.

Ferguson Enterprises, Inc.

$48588 - $79185

Washington, District of Columbia

Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Our associates provide expert advice and a range of products and services our customers want to improve their construction, renovation and maintenance projects.