Sr. Technical Program Manager UnitedMastersSr. Technical Program ManagerSan Francisco, CA$160,000–$190,000 / yearUnitedMasters has taken the bold step of building a music distribution service that, radically, puts artists first - disrupting the legacy music business by letting up-and-coming artists distribute their music directly to fans through streaming services while maintaining ownership of their master recording rights and up to 100% of royalties. UnitedMasters has taken the bold step of building a music distribution service that, radically, puts artists first - disrupting the legacy music business by letting up-and-coming artists distribute their music directly to fans through streaming services while maintaining ownership of their Masters and up to 100% of royalties.
Sr. Firmware Technical Program Manager Span.IOSr. Firmware Technical Program ManagerSan Francisco, CAHeadquartered in San Francisco's vibrant SoMa neighborhood, we are an eclectic group of creative thinkers who value open communication, teamwork, and a 'make it happen' approach to addressing complex challenges. Prior experience partnering with cloud services, and mobile teams to coordinate software schedules and manage projects alongside firmware/hardware product development.
ConvergeCONSUMER - Technical Software Engineering Lead (Manager) - Innovation_Delivery_Transformation Deloitte Touche Tohmatsu LtdConvergeCONSUMER - Technical Software Engineering Lead (Manager) - Innovation_Delivery_TransformationSan Francisco, CA$148,200–$292,300 / yearConvergeCONSUMER is a product-driven business that combines differentiated consumer insights with robust prediction and optimization capabilities to help consumer-focused businesses improve decision-making and deliver personalized experiences to drive growth, consumer loyalty, and profitability. Our approach for addressing this complexity is simple: we combine Deloitte's next-generation technology platforms with decades of experience in the consumer sector and a deep understanding of its unique issues and challenges to drive profitability and future growth for our clients.
Manager, AI Engineering - Analytics DrataManager, AI Engineering - AnalyticsSan Francisco, California$197,800–$267,600 / yearYou will be writing code, designing systems, and shipping production AI features alongside a tight group of engineers, while also setting direction, unblocking the team, and growing into the leadership role. Prior experience working on a customer-facing data product, embedded analytics, BI tooling, or a natural language interface over structured data (text-to-SQL, conversational analytics, or similar).
Product Engineering - Engineering Manager / Sr. Engineering Manager Sprinter HealthProduct Engineering - Engineering Manager / Sr. Engineering ManagerSan Francisco, CaliforniaExperience managing in mid-stage or growth-stage startups, particularly in logistics-heavy, scheduling-driven, or operationally complex environments. Our team of clinicians, technologists, and operators have raised over $125M to date investors like a16z, General Catalyst, GV, and Accel and enjoy multi-year runway.
Principal Technical Program Manager Ripple Labs IncPrincipal Technical Program ManagerSan Francisco, CA$240,000–$290,000 / yearReduce ambiguity and risk by proactively identifying and eliminating bottlenecks, raising issues strategically, and making sound data-driven decisions that deliver for our customers based on associated trade-offs. The work: We're seeking a dedicated, passionate, and eager Principal Technical Program Manager to join our team responsible for leading large cross-functional programs linked to our Products.
Staff Technical Program Manager Ripple Labs IncStaff Technical Program ManagerSan Francisco, CA$188,000–$235,000 / yearReduce ambiguity and risk by proactively identifying and eliminating bottlenecks, raising issues strategically, and making sound data-driven decisions that deliver for our customers based on associated trade-offs. The work: We're seeking a dedicated, passionate, and eager Staff Technical Program Manager to join our team responsible for leading large cross-functional programs linked to our Products.
Director of Engineering The Electric PlantDirector of EngineeringSan Francisco, CaliforniaEngineering at Electric Plant turns scientific discoveries into reliable systems that operate at scale: the sensing hardware, firmware, embedded electronics, cloud infrastructure, AI/ML systems, and production-grade software that deliver plant intelligence outside the lab. You'll set technical direction and system architecture across that whole surface, lead the engineers who own it, hire the ones we don't have yet, and partner closely with our science and AI teams to turn novel sensing science into reliable, deployable product.
Product Manager, Financial Engineering OpenAIProduct Manager, Financial EngineeringSan Francisco, CaliforniaFor unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. We partner closely with Engineering, Data Science, Risk, Finance, and Go-to-Market to make paying for OpenAI products seamless, reliable, and efficient worldwide.
Senior Technical Program Manager, Security ReplitSenior Technical Program Manager, SecurityFoster City, CaliforniaYou will partner closely with platform engineering, product engineering, SRE, security, IT, legal, and vendor management to make sure vulnerabilities are found fast, triaged accurately, and closed within SLA — and that leadership always has a clear, current picture of the organization's risk posture. In this role, you will drive vulnerability intake, triage, remediation, and reporting across our bug bounty program, our Google Cloud Platform (GCP) infrastructure, source code hosted on GitHub, and a broad portfolio of third-party SaaS services.
Developer Marketing Manager ID.meDeveloper Marketing ManagerSan Francisco, CA$180,000–$220,000 / yearTranslate engineering specs and PRDs into clear, developer-friendly content that respects developers' time and intelligence — turning concepts like Applications, Policies, and the workflow engine into plain-language how-tos. Write and ship technical content: quickstarts, integration guides, API reference improvements, sample apps, and code snippets for the modular API suite (Face API, Age Verification, White-Label, Green-Label).
Sr. Engagement Manager, Forward Deployed Engineering Digital Native Business DataBricksSr. Engagement Manager, Forward Deployed Engineering Digital Native BusinessSan Francisco, CA$144,800–$199,100 / yearThe Senior Engagement Manager is a trusted advisor within the Forward Deployed Engineering organization for our Digital Native Business (DNB) customers as well as to account teams and customers for successful implementation and value realization. More than 10,000 organizations worldwide - including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 - rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI.
Data Engineering, Management & Governance Senior Manager/Associate Director - Products Accenture PlcData Engineering, Management & Governance Senior Manager/Associate Director - ProductsSan Francisco, CAData Engineering, Management & Governance Senior Manager and the job duties are as follows: Architect scalable solutions for new rollouts, enhancements, and lifecycle maintenance, integrating best practices across DevOps, MLOps, and DataOps frameworks. Drive cross-functional project planning for complex IT initiatives, defining objectives, technology stacks, systems architecture, schedules, budgets, and staffing strategies in collaboration with senior leadership.
Data Engineering, Management & Governance Senior Manager/Associate Director - Financial Services Accenture PlcData Engineering, Management & Governance Senior Manager/Associate Director - Financial ServicesSan Francisco, CAData Engineering, Management & Governance Senior Manager and the job duties are as follows: Architect scalable solutions for new rollouts, enhancements, and lifecycle maintenance, integrating best practices across DevOps, MLOps, and DataOps frameworks. Drive cross-functional project planning for complex IT initiatives, defining objectives, technology stacks, systems architecture, schedules, budgets, and staffing strategies in collaboration with senior leadership.
Strategic Partnerships Development Manager, Google Wallet Google LLCStrategic Partnerships Development Manager, Google WalletSan Francisco, CAIn this role, you will lead our business development, partner management, and go-to-market efforts with key ecosystem partners in the Transit and Physical Access (digital campus IDs, hotel keys, residential keys, and corporate badges) product areas, to grow and optimize these use cases for Google Wallet users and partners. The Global Partnerships team supports Google's own Product teams with essential partnerships to help Google's user experiences in advertising, Search, Assistant, Maps, Travel, Shopping, Payments and more.
Manager III, Data Center Leasing and Partnerships Google LLCManager III, Data Center Leasing and PartnershipsSan Francisco, CANote By applying to this position you will have an opportunity to share your preferred working location from the following San Francisco CA USA Austin TX USA.Minimum qualificationsBachelors degree in Real Estate Finance Engineering Business or equivalent practical experience.14 years of experience in commercial real estate sourcing or infrastructure acquisition.10 years of experience negotiating and closing real estate transactions. From software to hardware our teams are shaping the future of world-leading hyperscale computing with key teams working on the development of our TPUs Vertex AI for Google Cloud Google Global Networking Data Center operations systems research and much more.
Tech Lead Manager, Agent Runtime Platform AnthropicTech Lead Manager, Agent Runtime PlatformSan Francisco, CAThe Agent Runtime Platform provisions and runs the compute and runtimes behind Anthropic's internal agents: secure, credential-managed environments where agents do real engineering and knowledge work at scale. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Senior Product Manager, Cluster Linking Confluent IncSenior Product Manager, Cluster LinkingCARemote$163.90–$192.60 / hourThis role will define the future of Cluster Linking, how we deliver seamless disaster recovery for Kafka workloads, how we build self-service migration paths into Confluent Cloud, and how we enable cross-organization data sharing to power real-time operational data exchanges. When a global bank architects zero-data-loss disaster recovery, when an enterprise migrates petabytes off open-source Kafka, or when a multinational replicates event streams across three continents, theyre running on Cluster Linking.
Technical Program Manager, Infrastructure BaseTenTechnical Program Manager, InfrastructureSan Francisco, CAMaintain a clear-eyed view of cross-team dependencies and risks; surface them early, drive mitigation, and keep leadership informed with honest, signal-rich updates. The work is less about owning a single system and more about imposing order on ambiguity: standing up the right structures, driving decisions to closure, and making sure nothing falls through the cracks across dozens of stakeholders.
Cyber Manager - ASM Vulnerability Management - Patching Deloitte Touche Tohmatsu LtdCyber Manager - ASM Vulnerability Management - PatchingSan Francisco, CA$134,500–$265,100 / yearExperience remediating vulnerabilities across Linux, Windows, middleware, and applications using tools such as BigFix, Microsoft Endpoint Configuration Manager, Red Hat Satellite, Windows Server Update Services, Tenable, Rapid7, or Qualys. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Director, AI Strategic Partnerships Visa Technology and Operations LLCDirector, AI Strategic PartnershipsSan Francisco, CA$192,300–$307,600 / yearThis role will work directly with leading AI model labs, AI platforms, infrastructure providers, developer ecosystems, and emerging technology companies to identify new opportunities for growth, product innovation, and long-term strategic advantage. Responsibilities include developing and executing commercial partnerships, influencing product strategy, identifying investment opportunities, and helping Visa understand where AI is creating meaningful new opportunities across commerce and payments.
Director of Engineering Food Impact PartnersDirector of EngineeringSan Francisco, CaliforniaWe’re hiring the founding engineering leader for Spring Works , a new in-house R&D space that designs, prototypes, and validates devices that improve the welfare of farm animals. The technical problems are real: power electronics in wet industrial environments, EEG-based validation, and design-for-cost in markets where a $10k device needs to do what a $100k device does elsewhere.
Associate Manager, Wire Harness Form EnergyAssociate Manager, Wire HarnessBerkeley, CAAs a manager, you will own wire harness product development in its entirety, from architectural trade off studies to early A concept designs, maturing concepts through multiple design iterations and finally launching the product to customers at start of production. What you'll do: Provide leadership, functional management, and technical direction to a team of engineers responsible for electromechanical engineering research, design, development, and production support for the core LV Engineering team.
Director - Engineering, Refrigeration & Hvac Systems Grocery Outlet Corp.Director - Engineering, Refrigeration & Hvac SystemsEmeryville, CA$155,000–$175,000 / yearWorking closely with Architecture, Construction, and Facilities teams, the Director of Engineering serves as the technical leader for core building systems, balancing operational reliability, sustainability initiatives, regulatory compliance, energy management, and long-term asset performance. 8+ years of progressive engineering experience within a multi-site retail, grocery, distribution, or commercial environment, including leadership responsibility for HVAC, refrigeration, and building automation systems.
Senior Strategic Sourcing Manager, Engineering Services ZooxSenior Strategic Sourcing Manager, Engineering ServicesFoster City, CA$155,000–$210,000 / yearThis includes working cross-functionally to understand needs for third-party engagement across the business, finding and evaluating potential partners and suppliers, drafting and issuing RFQs, leading or assisting in the negotiation of all key terms and conditions as well as pricing, managing commercial and supply chain issues, identifying and executing on cost reduction opportunities, and overall management of third party relationships across various categories of spend. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.
Manager, Manufacturing Engineering Mattson Technology IncManager, Manufacturing EngineeringFremont, CADiagnose the product, process and quality problems and provide solution for problem solving, capture all the know-how to be part of the engineering improvement process. Interface with engineering, production personnel and contract manufacturing to define, develop, document and train on assembly and test criterion, manufacturing methods, processes and procedures.
Senior Manager, Forward Deployed Engineering Intercom IncSenior Manager, Forward Deployed EngineeringSan Francisco, CA$252,000–$280,000 / yearFounded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey - from service, to sales, to ecommerce.
Internship, Technical Program Manager, Vehicle Engineering (Winter/Spring 2027) Tesla IncInternship, Technical Program Manager, Vehicle Engineering (Winter/Spring 2027)Fremont, CA$20–$50 / hourTechnical program managers in Vehicle Engineering enable the company to deliver customer values by setting the right priorities in an environment with many competing priorities, executing and delivering on committed products, product revisions, features, fixes, and releases on-time. They enable the design and test teams to succeed and be efficient by resolving cross-team dependencies, raising the bar on cost, quality, and scalability, advocating for our customers, and identifying risks and holes.
Manager, Mechanical Engineering Eight Sleep IncManager, Mechanical EngineeringSan Francisco, CATrack record of launching products successfully under aggressive timelines with lean teams, including scaling products to high volume production in Asia (tooling, build management - EVT, DVT, PVT - test tool development, and testing). Youll oversee development of highly complex electromechanical products, including our flagship product (the Pod) as well as an ambitious roadmap of brand new products that dont yet exist.
Director Of Engineering, Core Product Harvey, Inc.Director Of Engineering, Core ProductSan Francisco, CAWe are building more than just a chat interface; we are building the orchestration layer that allows legal professionals to automate complex workflows, reason over vast datasets, and execute multi-step tasks across the entire legal lifecycle. Scaling Teams & Organizations: You have 5+ years of experience leading larger organizations, including other managers and senior individual contributors, ideally across startups and larger enterprises.
Manager of Engineering SoloPoint Solutions, Inc.Manager of EngineeringFremont, CA5+ years of leadership experience leading teams designing and developing complex PCBAs and electrical systems. Drive continuous improvements in engineering methodologies, documentation, design reviews, verification processes, and cross-functional collaboration.
Associate Manager, Wire Harness Form Energy IncAssociate Manager, Wire HarnessBerkeley, CAAs a manager, you will own wire harness product development in its entirety, from architectural trade off studies to early A concept designs, maturing concepts through multiple design iterations and finally launching the product to customers at start of production. What youll do: Provide leadership, functional management, and technical direction to a team of engineers responsible for electromechanical engineering research, design, development, and production support for the core LV Engineering team.
Senior Manager, Customer Support CrusoeSenior Manager, Customer SupportSan Francisco, CaliforniaWe're looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved — people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services. As a Senior Manager, Customer Support, you'll play a crucial role in empowering our customers to leverage this technology for groundbreaking advancements in fields like AI/ML, physics simulations, and computational biology.
Director of Engineering, Core Product HarveyDirector of Engineering, Core ProductSan Francisco, CaliforniaWe are building more than just a chat interface; we are building the orchestration layer that allows legal professionals to automate complex workflows, reason over vast datasets, and execute multi-step tasks across the entire legal lifecycle. Scaling Teams & Organizations: You have 5+ years of experience leading larger organizations, including other managers and senior individual contributors, ideally across startups and larger enterprises.
Principal Technical Program Manager People Center IncPrincipal Technical Program ManagerSan Francisco, CAYour core responsibility is to ensure the predictable delivery of products by actively engaging in technical discussions, identifying and proactively resolving dependencies and technical blockers, mitigating architectural risks, and applying best-in-class program management practices. Manage high-level program communications, ensuring all stakeholders-from delivery teams to executive management-are consistently informed of roadmap changes, release plans, and delivery status, with a clear explanation of technical trade-offs and risks.
Operations Manager, YouTubeTV Google LLCOperations Manager, YouTubeTVSan Bruno, CACollaborate with cross-functional teams (e.g., Engineering, Product) to guide investments in operational tooling and infrastructure, and with YouTube"s global vendor network to improve operational processes. Note: By applying to this position you will have an opportunity to share your preferred working location from the following: San Bruno, CA, USA; Mountain View, CA, USA; Los Angeles, CA, USA.
Technical Account Manager, Google Cloud Consulting, SAISV Google LLCTechnical Account Manager, Google Cloud Consulting, SAISVSan Francisco, CAUnderstanding of IT operations, database systems, networking, IT security, application development, service architecture, cloud-native application development, hosted services, storage systems, or content delivery networks. Plan for customer events and launches, partnering with Support, Engineers, and Site Reliability Engineers to ensure customer success, and work with customers and support to guide issues/escalations to resolution.
Mgr Maintenance Eng Sage HospitalityMgr Maintenance EngSan Francisco, California$90,000–$110,000 / hourFull timeSet in one of the most historic buildings in the city, YOTEL San Francisco’s Tenderloin area offers a wealth of arts and culture experiences including the Golden Gate Theatre only a few steps away. Lifting, pushing, pulling and carrying required frequently responding to requests for service and repairs anywhere in hotel or in parking lot.
Senior Manager, Software Engineering - Claims CollectiveHealth IncSenior Manager, Software Engineering - ClaimsSan Francisco, CA$200,000–$250,000 / yearTechnical and People Leadership: Guide the team in building scalable, cloud-native backend services and integrations using our tech stack (Java/Spring Cloud, Kafka, AWS, Kubernetes, PostgreSQL) and Business Rules Management Systems (BRMS). Drive AI & Agentic Development: Lead the team''s adoption of AI-powered developer tools (e.g., GitHub Copilot, Cursor, WindSurf) and drive architectural decisions for building AI-native, Agentic solutions (utilizing tools like LangChain or Google ADK).
Director, Engineering (Enterprise) ZapierDirector, Engineering (Enterprise)San Francisco, CaliforniaYou've used AI coding agents and orchestration tools (Cursor, Claude Code, Codex, or similar), and you have a concrete point of view on how they change what "good" engineering practice looks like - code review, on-call ownership, and quality bars all need rethinking when a meaningful share of code is agent-authored. As agent adoption accelerates and the bar for enterprise trust keeps rising, this org's work is becoming more central to Zapier's strategy, and you'll have real latitude to shape what world-class identity, audit, and governance infrastructure looks like at Zapier's next scale.
Project Manager - Electrical Innovation ConsultingProject Manager - ElectricalOakland, California$120,000–$170,000 / yearWe are partnered with California's largest water utility to recruit a Project Manager to lead electrical capital projects, including 10–12 motor control center (MCC) replacements and 15 standby generator installations with a clear, well-supported path to a permanent role tied to the client's upcoming rate case cycle. Conversion: This role is structured as a 12-month assignment tied to current workload, with conversion to a direct, long-term role depentant on the outcome of the client's next rate case cycle; if approved as anticipated, the client expects to reassess resourcing and bring this position on permanently to lead follow-on capital programs.
Tech Lead Manager Recruiting From ScratchTech Lead ManagerSan Francisco, CaliforniaBy leveraging intelligent matching technology, our client helps organizations find the right candidates faster and assists individuals in landing roles that align with their skills and ambitions. 6–10 years of backend engineering experience, specifically with Python/Django or a comparable stack, with a proven track record of shipping production code at scale.
Staff Technical Lead Manager, Behaviors Waymo LLCStaff Technical Lead Manager, BehaviorsSan Francisco, CA$251,000–$310,000 / yearYou will Working closely with leads and TLMs in the org to design and implement horizontal solutions to solve behavioral driving issues in new geos Build quantitative evaluation techniques to drive data driven development Work closely with partners in Mapping, Product, and the rest of the Onboard stack You have: PhD, Masters or Bachelors degree in Computer Science, Machine Learning, Robotics, or a related field Experience manipulating and analyzing large datasets Experience with working and solving design problems that cut across multiple components. We prefer: Experience in the autonomous driving domain, including areas like motion planning or perception Proficiency in SQL Proficiency in C++ Evaluation experience, contributing to scalable eval workflows and building metrics for ML models The expected base salary range for this full-time position across US locations is listed below.
Staff Technical Lead Manager, Planner Reasoning Waymo LLCStaff Technical Lead Manager, Planner ReasoningSan Francisco, CA$238,000–$302,000 / yearSince its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver-The World''s Most Experienced Driver-to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states.
Technical Program Manager - Autonomy Manpower EngineeringTechnical Program Manager - AutonomyFoster City, CA$90–$95 / hourTemporaryManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
Technical Program Manager, Infrastructure Baseten Labs IncTechnical Program Manager, InfrastructureSan Francisco, CAIn your first few months, youll have taken ownership of one or more in-flight programs, established the operating rhythm they were missing, and built the trust that makes teams want you in the room. Maintain a clear-eyed view of cross-team dependencies and risks; surface them early, drive mitigation, and keep leadership informed with honest, signal-rich updates.
Director - Engineering, Refrigeration & HVAC Systems Grocery Outlet IncDirector - Engineering, Refrigeration & HVAC SystemsEmeryville, CA$155,000–$175,000 / yearWorking closely with Architecture, Construction, and Facilities teams, the Director of Engineering serves as the technical leader for core building systems, balancing operational reliability, sustainability initiatives, regulatory compliance, energy management, and long-term asset performance. 8+ years of progressive engineering experience within a multi-site retail, grocery, distribution, or commercial environment, including leadership responsibility for HVAC, refrigeration, and building automation systems.
Director of Engineering, Trust & Safety Strava IncDirector of Engineering, Trust & SafetySan Francisco, CAAs the engineering leader for Trust & Safety, you own the systems that keep Stravas community safe and compliant: proactive detection and moderation of harmful content, age assurances, and regulatory reporting. We're backed by Sequoia Capital, TCV, Madrone Partners and Jackson Square Ventures, and we're expanding in order to exceed the needs of our growing community of global athletes.
Senior Manager, Battery Engineering Sila Nanotechnologies IncSenior Manager, Battery EngineeringAlameda, CA$185,000–$234,000 / yearYou'll guide collaboration with technical and business teams at Sila as well as external partners and customers and help the team set and reach ambitious, realistic goals by building streamlined systems, setting clear responsibilities, empowering team members, and owning the team's and Sila's success. Supervisory Responsibilities: Drive the successful deployment of our technology with a variety of partners and work with subject matter experts to construct, communicate, direct, and execute technical goals and plans.
Manager Partner Engineering Checkout.comManager Partner EngineeringSan Francisco, CaliforniaAct as the core technical owner throughout the partner integration lifecycle, encompassing technical discovery, selection of System Integrators, drafting Statements of Work (SOWs) for new integrations, and technical project management. Provide subject matter expertise on platforms for merchants, assist merchant RFPs and technical questions wherever platforms are relevant, and be the escalation point for routing issues to partner technical contacts.