NewHospital RN Case Manager JobotHospital RN Case ManagerWest Nyack, NY$125,000–$135,000 / yearThis 200 bed hospital has a state-of-the-art Ambulatory Surgery Center, Level 3 Trauma Center / ER with a dedicated Pediatric Emergency Unit, an Express Care area for non-life-threatening emergency cases and cardiac catheterization lab, and is recognized for the exceptional care in cancer surgery, joint replacement, cardiac care, treatment of stroke, breast imaging, sleep medicine, diabetes education and treatment of substance use disorders. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
Key Inventory Manager – Investment Management Reed Smith USKey Inventory Manager – Investment ManagementNew York, New York$140,000–$160,000Full timeActing as the primary owner of the practice group's book of business, this position exercises significant independent judgment and discretion in establishing billing priorities, determining billable amounts and timing, and authorizing write-offs, with the objective of optimizing revenue realization, cash flow, and partner efficiency. The role supports and collaborates with other Key Inventory Managers and Revenue Accounting Operations personnel to maintain an optimal revenue cycle and serves as a pivotal point of accountability for a large, complex portfolio of Investment Management matters.
NewHospice RN Case Manager - North Brooklyn, NY JobotHospice RN Case Manager - North Brooklyn, NYBrooklyn, NY$101,000–$119,000 / yearThis role is ideal for an RN who wants meaningful hospice work, a manageable daily visit expectation, strong benefits, and the ability to provide thoughtful end-of-life care without feeling like they are constantly running across the entire city. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
NewHYBRID Pediatric Hospice RN Case Manager (north Brooklyn NY) JobotHYBRID Pediatric Hospice RN Case Manager (north Brooklyn NY)Brooklyn, NY$105,000–$116,800 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Pediatric Hospice Registered Nurse (RN) provides specialized care to children with life-limiting illnesses, focusing on symptom management, pain relief, and emotional support for both the child and their family.
NewSOUTH Brooklyn Hospice RN Case Manager JobotSOUTH Brooklyn Hospice RN Case ManagerBrooklyn, NY$101,000–$116,800 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. As a key member of the business development and marketing team, the Hospice Care Planner develops and maintains positive relationships with physicians, social workers, case managers and discharge planners within the medical center.
NewAmbulatory Surgery Nurse Manager (ASC) Monday - Friday 7 AM to 3:30 PM JobotAmbulatory Surgery Nurse Manager (ASC) Monday - Friday 7 AM to 3:30 PMSleepy Hollow, NY$135,000–$145,000 / yearThis 200 bed hospital has a state-of-the-art Ambulatory Surgery Center, Level 3 Trauma Center / ER with a dedicated Pediatric Emergency Unit, an Express Care area for non-life-threatening emergency cases and cardiac catheterization lab, and is recognized for the exceptional care in cancer surgery, joint replacement, cardiac care, treatment of stroke, breast imaging, sleep medicine, diabetes education and treatment of substance use disorders. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
NewConstruction Project Manager JobotConstruction Project ManagerNew York, NY$130,000–$160,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. We have a massive slate of incoming projects we've successfully bid on and are looking for a Senior Project Manager with great experience in either (or both) Ground-Up Residential, Hospitality, or Education construction.
NewRN Hospice Case Manager with 15K Sign on Bonus - Bronx NY JobotRN Hospice Case Manager with 15K Sign on Bonus - Bronx NYNew York, NY$101,000–$116,800 / yearYou will only see FOUR Hospice patients per day and will manage caseload of terminally ill, end-of-life patients, delivering skilled nursing care in home and facility settings, supporting patients and families throughout the end-of-life process . Collaborate with Physicians to regularly titrate medications and update individualized care plans while simultaneously working with IDT team in developing comprehensive, patient-centered plans of care .
NewHospice RN Case Manager - Midtown Manhattan NY JobotHospice RN Case Manager - Midtown Manhattan NYNew York, NY$100,000–$116,800 / yearYou will only see FOUR Hospice patients per day and will manage caseload of terminally ill, end-of-life patients, delivering skilled nursing care in home and facility settings, supporting patients and families throughout the end-of-life process . Collaborate with Physicians to regularly titrate medications and update individualized care plans while simultaneously working with IDT team in developing comprehensive, patient-centered plans of care .
NewManager of Client Relations (Nuclear Industry) JobotManager of Client Relations (Nuclear Industry)New York, NY$170,000–$230,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. You will represent a full portfolio of engineered products and services, working closely with engineering, manufacturing, and project teams to deliver high impact solutions to clients.
NewCare Team Manager - RN Required BoldAge PACECare Team Manager - RN RequiredPerth Amboy, NJ$100,000–$115,000The key responsibilities and skills of the position are management, coordination and facilitation of assigned interdisciplinary team, collaboration with all disciplines and departments, supervision and training of assigned IDT staff, facilitating and scheduling team meetings, the development of and implementation of participant care plans and all authorized interventions. Pass a comprehensive criminal background check that may include, but is not limited to, federal and state Medicare/Medicaid exclusion lists, criminal history, education verification, license verification, reference check, and drug screen. .
Operations Manager DSRV, Inc.Operations ManagerBudd Lake, NJ$93,000–$120,000 / yearFull timeEnsure all processes, documentation, and batch records meet ISO 13485 and FDA requirements, while supporting audit readiness for internal and external reviews and leading CAPA (Corrective and Preventive Action) activities. Strongly preferred: knowledge of ISO 13485, cGMP, and FDA regulations within the IVD industry, as well as experience in reagent/chemical manufacturing (or a similar industry) and supply chain/logistics.
NewMechanical Engineer/Project Manager (HVAC) JobotMechanical Engineer/Project Manager (HVAC)New York, NY$95,000–$135,000 / yearSuccessful candidates will have Engineering Consulting Firms performing Conceptual Design of Mechanical Buildings Systems (HVAC, Boilers, Chillers, etc.) Projects Include: Data Centers, Commercial, Healthcare, Municipal & Federal, Transportation/Infrastructure, Education, Hospitality, etc. Leads the design on Tenant fit-out projects and is a key designer on base building/infrastructure upgrades; assembles riser diagrams, schedules, and floor plans; participates in specification writing.
NewQuality Manager II MasTec IndustrialQuality Manager IIPaterson, NJ$110,000–$150,000The Quality Manager II will be responsible for managing the Quality on-boarding process, contributing to developing of site-specific ITPs, overseeing the organization and turnover of all quality documentation required for progressive turnover, and management of all discipline inspectors hired for the project. May need to maintain physical strength and stamina; Use arms, hands, and legs fully; Push, pull, and frequently lift and carry objects weighing up to 50 pounds; and stoop, kneel, balance, crouch, crawl, and climb to perform job tasks.
NewDialysis Clinical Manager Registered Nurse - RN Fresenius Medical CareDialysis Clinical Manager Registered Nurse - RNBronx, NY$90,000–$151,000 / yearAs the facility leader, you will be part of a close-knit, collaborative team responsible for delivering unique care plans and providing dialysis treatment to patients facing end stage renal disease or chronic kidney disease. We have a diverse range of employee resource groups (ERGs) to encourage employees with similar interests, goals, social and cultural backgrounds, or experiences to come together for professional and personal development, discussion, activities, and peer support.
NewFitness Manager (WA) The Edge Fitness ClubsFitness Manager (WA)Washington Township, NJPartners closely with the Membership department ensuring that initial fitness assessments are being booked and the advisors are building value on the tour. You'll walk into our clean and spacious gyms with a smile on your face and a pep in your step because you know you are about to change lives!
NewFitness Manager The Edge Fitness ClubsFitness ManagerWashington Township, NJPartners closely with the Membership department ensuring that initial fitness assessments are being booked and the advisors are building value on the tour. You'll walk into our clean and spacious gyms with a smile on your face and a pep in your step because you know you are about to change lives!
NewManager, EDC System & Data Management Support Daiichi Sankyo, Inc.Manager, EDC System & Data Management SupportBasking Ridge, NJ$127,280–$190,920 / yearFull timeThe Manager, Clinical Database Application and Reporting is a member of the Biostatistics and Data Management team and performs database programming tasks, provides expertise on clinical data reports and collaborates with CROs and other vendors to ensure high quality deliverables to support drug development processes and global submissions as required for clinical trials. This position will work closely with other members of the Biostatistics and Data Management, and other cross functional teams on various clinical projects and may function as the Lead of Clinical Database set-up and reporting.
Manager, Clinical Adjudication Operations Daiichi Sankyo, Inc.Manager, Clinical Adjudication OperationsBasking Ridge, NJ$127,280–$190,920 / yearFull timeBecome a Subject Matter Expert (SME) with the process currently in use; be able to describe to study teams and other key departments how their study will interact with the adjudication vendor; Describe the expectation and importance of adjudication between the vendor to the CRO; Become an active “extended team member” to multiple studies at the same time; Being extremely organized to discuss with studies at different timepoints. Support analysis of study site ILD adjudication metrics reports to identify potential areas of concern, trends, missing eDC pages, issues with image uploading; bring to the attention of the Study Team / CRO; offer solutions.
NewManager Data Management Daiichi Sankyo, Inc.Manager Data ManagementBasking Ridge, NJ$127,280–$190,920 / yearFull timeThe Manager, Data Management is accountable for end-to-end delivery of clinical data management services for assigned studies, collaborating with study teams, CROs, external vendors, and partners to ensure high quality deliverables are on time to support drug development processes and global submissions. Study Conduct: Ensures DM activities are executed according to timelines and quality expectations through collaboration with internal and external stakeholders (i.e., clinical data cleaning, external data transfers, SAE reconciliation, local lab data processing, medical coding, report specification review, study files management) .
Area Sales Manager Lennar CorporationArea Sales ManagerOakland, NJLennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. May require the ability to work more than eight hours per day in the confined quarters of a construction trailer, the ability to operate a motor vehicle, read plans, climb stairs and ladders, bend, stoop, reach, lift, move and/or carry equipment which may be in excess of 50 pounds.
Post Acute Account Manager Medline IndustriesPost Acute Account ManagerElizabeth, NJFull timeRequires a Bachelor’s degree in a business-related field and at least 2 years of quota-based sales experience demonstrating a background in cold calling, commissioned, full-cycle sales experience OR at least 5 years of quota-based sales experience demonstrating a background in cold calling, commissioned, full-cycle sales experience. Candidates must be able to function productively within a fast-paced, multi-tasking, entrepreneurial environment; Proven ability to manage full life-cycle projects and bring projects in on time.
Clinical Study Manager, Clinical Operations Daiichi Sankyo, Inc.Clinical Study Manager, Clinical OperationsBasking Ridge, NJ$136,080–$204,120 / yearFull timeCRO Oversight: Responsible for the oversight, performance, and management of CRO(s) and 3rd party vendors (sub-contracted by CRO) to ensure compliance with Daiichi Sankyo’s quality measures and adherence to scope of work within timelines and budget at a task level. Clinical Operations Study Management(Global) has primary accountability for operational execution and delivery of assigned clinical trials, including study level time, cost and quality deliverables.
NewClinical Study Manager, Global Clinical Operations Daiichi Sankyo, Inc.Clinical Study Manager, Global Clinical OperationsBasking Ridge, NJ$136,080–$204,120 / yearFull timeCRO Oversight: Responsible for the oversight, performance, and management of CRO(s) and 3rd party vendors (sub-contracted by CRO) to ensure compliance with Daiichi Sankyo’s quality measures and adherence to scope of work within timelines and budget at a task level. Clinical Operations Study Management(Global) has primary accountability for operational execution and delivery of assigned clinical trials, including study level time, cost and quality deliverables.
Publication Manager I Daiichi SankyoPublication Manager IBasking Ridge, NJRemoteContractorGMA Publications Manager will help develop, deliver, and drive the execution of internal and external scientific communication strategy and related tactics including global publications (e.g., abstracts, posters, manuscripts) and scientific materials. Manage publication development activities in Datavision publication management software, including internal and external review and collection of authorship agreements, financial disclosures and author approvals.
NewCase Manager Encompass Health Rehabilitation Hospital of Tinton Falls, a Joint Venture with Monmouth Medical CenterCase ManagerLinden, NJJoin Encompass Health, where being a Case Manager goes beyond just a job; it positions you as a vital link between exceptional care and the transformative impact on each patient's journey. Our achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For® Award, among other accolades, which is nothing short of amazing.
Clinical Nurse Manager – CNM – Inpatient Psychiatry-Medicine – 11North NewYork-PresbyterianClinical Nurse Manager – CNM – Inpatient Psychiatry-Medicine – 11NorthManhattan, NY$145,000–$168,000 / yearWe have also received designation from the American Nurses Credential Center Magnet Recognition Program for our amazing nursing care and professionalism in nursing practice. In collaboration with the Patient Care Director, you’ll participate in the establishment of short- and long-term goals and ensure its alignment with the hospital’s overall strategic goals.
NewSenior Preconstruction Manager HITT ContractingSenior Preconstruction ManagerNew York, NY$132,000–$187,000 / yearA Senior Preconstruction Manager is responsible for leading and managing multiple projects working with a team of preconstruction managers, and shared team resources to deliver exceptional deliverables to our clients. Prepare and analyze pricing proposals to include current market and regional conditions, historical data, material escalation, internal estimate and subcontractor input in order to provide complete and accurate estimates to our clients.
Manager, Regulatory Affairs- CMC Daiichi Sankyo, Inc.Manager, Regulatory Affairs- CMCBasking Ridge, NJ$127,280–$190,920 / yearFull timeWith a legacy of innovation since 1899, a presence in more than 30 countries, and more than 19,000 employees, we are advancing breakthrough therapies in oncology, cardiovascular disease, rare diseases, and immune disorders. Execution of Strategy and Submissions: Prepares content templates and supports the technical team in preparation of submission documents for review by higher-level manager.
NewPreconstruction Manager HITT ContractingPreconstruction ManagerNew York, NY$110,000–$159,500 / yearEstimating services include feasibility studies, budgets from conceptual design to bidding, comparative studies, value engineering and presentation of the same to both internal and external clients. In accordance with New York City Human Rights Law (NYCHRL), Local Law 32, the base salary range for this position is: $110,000.00 - $159,500.00Compensation in other cities and states may vary.
NewFood Service Manager AramarkFood Service ManagerTuckahoe, NYThe Food Service Manager at the Westchester County Department of Corrections is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes. Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins.
NewHospice RN Case Manager- NORTH Brooklyn NY (15K Hire Bonus) JobotHospice RN Case Manager- NORTH Brooklyn NY (15K Hire Bonus)Brooklyn, NY$100,000–$116,800 / yearYou will only see FOUR Hospice patients per day and will manage caseload of terminally ill, end-of-life patients, delivering skilled nursing care in home and facility settings, supporting patients and families throughout the end-of-life process . Collaborate with Physicians to regularly titrate medications and update individualized care plans while simultaneously working with IDT team in developing comprehensive, patient-centered plans of care .
Senior Project Manager STAMPEDE VENTURES INCSenior Project ManagerPicatinny Arsenal, NJDefine clear and complete project scope, requirements, budgets, schedules, and execution strategies during preconstruction to support accurate and competitive subcontractor bidding and minimize contract modifications after project award. Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about.
Project Manager Remedial Construction Services, L.PProject ManagerNewark, NJ$90,000–$130,000 / yearDirect project execution in full compliance with contractual scope and requirements, including responsibilities related to pre-bid planning, proposal development, project startup, contract administration, resource allocation, cost control, material procurement, subcontractor coordination, cash flow management, and change order negotiations. Analyze physical progress and financial performance data to develop accurate, data-driven forecasts, supporting timely and comprehensive performance status reports that include projected completion dates, budget adherence, and overall financial outcomes.
Commercial Construction Project Manager - Corporate Office HITT ContractingCommercial Construction Project Manager - Corporate OfficeNew York, NY$106,480–$145,200 / yearThe PM provides leadership and serves as the liaison between project team members to promote the interest of both the business and clients in all matters, as well as demonstrate the characteristics of a mid-level leader. Every day, our team members do amazing things in pursuit of our shared purpose to build trust with our clients, partners, subcontractors, and teammates.
Commercial Construction Assistant Project Manager - Mission Critical HITT ContractingCommercial Construction Assistant Project Manager - Mission CriticalNewark, NJ$84,700–$121,000 / yearGather data, interpret it into meaningful information, and relay that information through clear, concise communication strategies; ability to see how pieces and processes fit into and affect the bigger picture/business model. An Assistant Project Manager (APM) obtains, evaluates, coordinates and distributes the information and authorizations necessary to construct projects on time, within budget and to the quality specified.
NewAccount Manager Ecolab Inc.Account ManagerNew York City, NY$118,600–$177,800 / yearWe work with customers across the world in the light industry (institutional, food & beverage, manufacturing, transportation, textile care, and global high tech) and heavy industry (chemical, downstream, paper, mining, power and primary metals industries) to reduce, reuse, and recycle their water while protecting their systems and equipment. Nalco Water provides the unique opportunity to work with a broad suite of technologies to deliver automated monitoring systems, data analysis and deep technical expertise to increase efficiency, sustainability and performance for our customers.
NewHigh School Special Education Teacher URBAN DOVE TEAM CHARTER SCHOOLSHigh School Special Education TeacherBronx, NY$66,733–$107,619 / yearThrough education, they will acquire the critical skills needed to develop into economically, socially, and emotionally independent adults who are empowered to create a more just and equitable society for future generations. We fuse a robust academic curriculum with sports-based youth development, ensuring our graduates receive a diploma, a stepping stone for higher education, and essential job skills.
NewNurse Manager Matheny Medical and Educational CenterNurse ManagerPeapack, NJ$93,000–$122,150 / yearWhen determining a team member’s base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity). Founded by Walter and Marquerite Matheny in 1951, the Matheny of today is a pioneer in providing fully integrated, personalized care and education that respects each person's dignity and encourages their highest potential.
NewCorporate Account Manager, Microelectronics Ecolab Inc.Corporate Account Manager, MicroelectronicsNew York City, NY$142,100–$213,200 / yearWe work with customers across the world in the light industry (institutional, food & beverage, transportation and manufacturing), heavy industry (chemical, power and primary metals industries), paper and mining operations to reduce, reuse, and recycle their water while protecting their systems and equipment. You will be responsible for all enterprise revenue generating activities, including driving and owning sales opportunities/processes, executive communications and presentations, and implementing value added customer solutions within your assigned corporate account portfolio(s).
NewEnvironmental Health and Safety - Senior Manager Kashiv Biosciences LLCEnvironmental Health and Safety - Senior ManagerPiscataway, NJAssists with EHS program tasks and activities, including industrial hygiene, biosafety, ergonomics, process safety, environmental compliance, EHS inspections, fire protection, loss control, hazardous waste management and assistance with EHS committees. The Senior Environmental Health & Safety (EHS) Manager is a full-time, exempt position at Kashiv BioSciences, LLC, responsible for leading and overseeing comprehensive EHS programs across two sites in New Jersey and Chicago.
NewProject Manager The LiRo GroupProject ManagerEdison, NJ$140,000–$190,000 / yearRecently, Global Infrastructure Solutions Inc. (GISI), the parent company of The LiRo Group and Hill International, Inc. consolidated a portion of the highly experienced staff of both LiRo and Hill in the Northeast to create a larger, more efficient, and cost-effective team to serve clients. We work hard to build a corporate culture that empowers all our employees to freely share their ideas, know their presence, and contributions are truly valued, fostering a climate where our employees are enabled to maximize their full potential.
NewR&D Manager - Skincare AtriumR&D Manager - SkincareNorth Brunswick, NJ$90,000–$120,000 / yearThe ideal candidate for the R&D Manager - Skincare role will bring strong expertise in skincare formulation science, hands-on bench development experience, and leadership capabilities within a fast-paced consumer products environment. Our client is a leading consumer products organization focused on innovation, quality, and performance-driven skincare solutions, and is looking to hire an R&D Manager - Skincare for their Skincare division.
NewProject Manager AtriumProject ManagerBridgewater, NJ$67–$80 / hourThe role involves coordinating cross-functional teams, managing project timelines, and delivering key outcomes impacting IT, security, finance, and audit functions. Candidates who apply for roles through the Atrium website will be added to our candidate pool and may be considered for additional roles of a similar title.
LPN Nurse Care Manager TemPositions Group Of CompaniesLPN Nurse Care ManagerBronx, NY$39–$40 / hourTemporaryContractorFull timeSeeking a Licensed Practical Nurse (LPN) to support children and families in a community-based Preventive Services Program. This role focuses on health care coordination, family education, home visits, and connecting families with medical and community resources.
NewAccounting and Payroll Manager AtriumAccounting and Payroll ManagerHillsborough, NJ$100,000–$120,000 / yearGuided by our Applicant-Centric™ approach, we foster an environment of collaboration, high performance, and innovation where your talents are valued, and your achievements are celebrated. Our client, an expanding healthcare resources organization located in Somerset County, NJ, is seeking an Accounting and Payroll Manager to join their team.
NewNational Sales Manager - US Market Gellert Global GroupNational Sales Manager - US MarketElizabeth, NJ$90,000–$100,000 / yearThe ideal candidate will be highly collaborative, analytical, and hands-on, with experience managing distributor networks, driving sales performance, and building strong customer relationships in the foodservice industry. MENU, part of the GGG ecosystem, is seeking a results-driven National Sales Manager – U.S. Market to lead sales growth and market expansion across the United States.
NewDistrict Manager DrivelineDistrict ManagerNewark, NJ$43,888–$45,000The ideal candidate will enjoy traveling to retail store locations, engaging with employees and store personnel, and ensuring quality project execution for key merchandising initiatives such as category resets, new item cut-ins, product stocking, audits, and data / photo collection. We are seeking a highly motivated, results-driven Retail Operations Manager to lead a team of 100+ hourly merchandising associates, covering 200+ retail locations within a specific market area.
NewClinical Case Manager, Care Management VNS HealthClinical Case Manager, Care ManagementNew York, NY$93,400–$116,800 / yearWe're one of the largest nonprofit home- and community-based health care organizations in the country, and today, more than 11,500 team members work together to make a difference in the lives of more than 99,000 patients and members on any given day. Anticipate and prevent patient incidents by addressing potential care or service-related issues communicated by Clinical Case Managers (CCMs), supervisors, HHAs, RNFS, patients, and caregivers.