NewMaintenance Supervisor *US AMR-Jones Lang LaSalle Americas, Inc.Maintenance SupervisorConcord, NC$65,000–$70,000Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Proven ability to make sound, independent decisions and exercise judgment as the senior facility management presence during second shift hours when the Facilities Manager is not available .
Heavy Equipment Operations Supervisor – Compost - Req 3974 Denali Water Solutions LLCHeavy Equipment Operations Supervisor – Compost - Req 3974Long Creek, NC$70,000–$80,000 / yearMinimum Qualifications High school diploma or equivalent required 2 years of supervisory experience Experience with operating and maintaining heavy equipment Experience managing yard operations, material flow, and equipment utilization Proven leadership experience managing and developing teams Strong verbal and written communication skills Preferred Qualifications Experience supervising heavy equipment operators in a composting, mulch, aggregate, recycling, landscaping, construction, or similar outdoor production environment 3 years in Composting, Operations Management, Agriculture, Industrial Engineering, or related discipline Certified Compost Operations Manager (CCOM) or Certified Composting Professional (CCM) certification Experience with asset/equipment management systems Basic proficiency in Microsoft Office, including Outlook and Excel Bilingual fluency (English & Spanish) is a plus Core Competencies & Skills Strong leadership and team development skills Ability to multi-task, prioritize, and manage time effectively Ability to troubleshoot equipment performance issues quickly and effectively Skilled in workflow planning, shift coordination, and labor allocation Ability to analyze operational reports and implement data-driven improvements Strong organizational and communication skills Strong yard management and material flow coordination skills Exceptional communication and interpersonal skills Ability to lead by example and motivate teams in a hands-on operational environment Advanced heavy equipment operating knowledge and experience Strong decision-making skills in fast-paced production environments Work Environment Manufacturing and industrial production setting Exposure to moving machinery, forklifts, and industrial equipment May require extended periods of sitting, standing, and walking What We Offer Mission-driven work in a rapidly growing sustainability company Opportunities for professional growth and learning Collaborative, values-driven team culture Competitive salary and benefits Why You’ll Love Working at Denali- Benefits & Perks At Denali, the work we do begins and ends with you – our employees. Heavy Equipment Operations Supervisor – Compost & Mulch Location: Huntersville, NC Full-Time / Salary Position Summary The Heavy Equipment Operations Supervisor – Compost & Mulch is responsible for supervising activities related to receiving, handling, processing, composting, and selling bulk organic materials as part of the facility operations leadership team.
NewMaintenance Supervisor Asset LivingMaintenance SupervisorCharlotte, NC$28–$32 / hourThe employee is frequently required to move self into different positions to accomplish tasks in various environments, including tight and confined spaces, ascend and descend stairs, ladders, ramps, step stools, etc., traverse flat and uneven terrain, work in an overhead position and/or reach, use wrists, hands and fingers in repeating motions, operate machinery and power tools, operate motor vehicles and/or golf carts, exposed to outdoor weather elements (wind, precipitation) including low and high temperatures and exposed to hazardous chemicals and be able to work overtime, weekends and night hours (on-call property emergencies). The employee is frequently required to move self into different positions to accomplish tasks in various environments, including tight and confined spaces, traverse flat and uneven terrain, ascend and descend stairs, ladders, ramps, step stools, etc., work in an overhead position and/or reach, operate machinery and power tools, operate motor vehicles and/or golf carts, adjust and move objects of 100+ lbs.
NewDirect Support Program Supervisor SevitaDirect Support Program SupervisorCharlotte, NC$16Medications: When applicable, accurately administers or supports self-administration of medication and documents delivery of medications and treatments; reviews all other medication documentation for accuracy and completeness, daily or weekly as required; reviews medication errors with employees; communicates medication changes and provides training across all shifts; maintains appropriate security of medications and supplies. Vehicles: When applicable, test drives vehicle monthly; inspects vehicle lifts and seatbelts monthly; reports safety concerns immediately to supervisor or maintenance personnel; assures vehicle is washed and cleaned; trains staff in safe vehicle operation and safely transporting individuals; ensures routine maintenance is performed.
Construction Manager Lennar HomesConstruction ManagerStatesville, NCFull timeLennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Tech-savvy with proficiency in Microsoft Office, Build Pro, Procore, and other construction management software, leveraging technology to streamline workflows, enhance project tracking, and improve overall efficiency.
NewAssistant Project Manager - Charlotte - Commercial Michael Page USAAssistant Project Manager - Charlotte - CommercialCharlotte, NC$80,000–$95,000 / yearFull timeJoin a growing Special Projects Group supporting renovations, tenant improvements, healthcare upgrades, retail projects, and other fast-paced construction assignments valued under $10M. Our client is a nationally recognized, employee-owned general contractor with a strong reputation for delivering construction management, general contracting, and design-build services across the United States.
Customer Service Manager City Thrift Charlotte, NC # 148 - CharlotteCustomer Service ManagerCharlotte, NCMinimum of 2–3 years of experience in retail sales or customer service, with at least 1–2 years in a supervisory or team leadership role overseeing a sales floor or customer-facing team. Schedule, supervise, coach, and support Supervisors and Retail Team Members, ensuring they are equipped with the tools, training, and product knowledge needed to deliver outstanding service.
Customer Service Manager Nixon Power Services LLCCustomer Service ManagerCharlotte, NCManage a team of Service Coordinators and supervise the day-to-day administrative functions of the service center by overseeing and assisting in efficient technician scheduling, work order management, technician application rates, invoicing, warranty filing, customer satisfaction surveys, and filling of all pertinent records. We are seeking a Customer Service Manager that will be responsible for the daily administrative operations of their Service Center including technician scheduling, work order management, and invoicing.
Customer Service Manager - State Farm Agent Team Member Ashley King - State Farm AgentCustomer Service Manager - State Farm Agent Team MemberCharlotte, NCFull timeSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Manager - State Farm Agent Team Member. Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
Customer Service Manager Morris SouthCustomer Service ManagerCharlotte, North CarolinaMorris Group, Inc., one of the largest machine tool distribution networks in North America, is a third generation, family owned and operated business that serves manufacturers of precision machined parts in the United States. Our customer base is located in the southeast U.S. We serve manufacturers in Alabama, Arkansas, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, Virginia and the Florida panhandle.
Customer Service Manager - State Farm Agent Team Member Jason Colvin - State Farm AgentCustomer Service Manager - State Farm Agent Team MemberHuntersville, NC$46,000–$65,000 / yearFull timeAs a Customer Service Manager - State Farm Agent Team Member with Jason Colvin - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
NewCustomer Service Manager, Airport Customer Operations (Charlotte, NC, US) American Airlines MexicoCustomer Service Manager, Airport Customer Operations (Charlotte, NC, US)Charlotte, NCOur 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. CSMs must enable an environment that develops our front-line team members and fosters mutual respect, trust, responsibility, and core values while connecting people and improving lives during our day-to-day operation.
Full Time Assistant Customer Service Manager DLT Harris Teeter LLCFull Time Assistant Customer Service Manager DLTBELMONT, NCCommitment to unparalleled customer service; excellent communication and interpersonal skills; willingness and desire to advance stores current position in the community through involvement in local activities; willingness to participate in customer service training and orientation and to work with the team to increase customer satisfaction and sales; flexible enough to manage multiple tasks; work effectively under pressure and with distractions; demonstrate patience when interacting with the Customer Service associates and customers. monitor duties, interviewing and training associates; planning, assigning, and directing work; assist in appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems.
Full Time Assistant Customer Service Manager Harris Teeter LLCFull Time Assistant Customer Service ManagerGASTONIA, NCCommitment to unparalleled customer service; excellent communication and interpersonal skills; willingness and desire to advance stores current position in the community through involvement in local activities; willingness to participate in customer service training and orientation and to work with the team to increase customer satisfaction and sales; flexible enough to manage multiple tasks; work effectively under pressure and with distractions; demonstrate patience when interacting with the Customer Service associates and customers. CERTIFICATES, LICENSES, TRAINING Complete Company's training including but not limited to: new hire orientation, customer service network, safety, customer service clerk technical skills, floor monitor technical skills, and Department manager training.
Project Manager - Overhaul - Mobility Customer Services Siemens AGProject Manager - Overhaul - Mobility Customer ServicesLexington, NC$91,086–$123,318 / yearProject Manager - Overhaul - Mobility Customer Services Job ID 511237 Posted since 18-Jul-2026 Organization Mobility Field of work Project Management Company Siemens Mobility, Inc Experience level Mid-level Professional Job type Full-time Work mode Hybrid (Remote/Office) Employment type Permanent Location(s) Lexington - North Carolina - United States of America Pioneering in America, from the first mile to the last. Job ID 511237 Posted since 18-Jul-2026 Organization Mobility Field of work Project Management Company Siemens Mobility, Inc Experience level Mid-level Professional Job type Full-time Work mode Hybrid (Remote/Office) Employment type Permanent Location(s) Lexington - North Carolina - United States of America Pioneering in America, from the first mile to the last.
Customer Growth Strategy Senior Manager | Financial Services Accenture PlcCustomer Growth Strategy Senior Manager | Financial ServicesCharlotte, NCBeyond shaping strategies, you are adept at embedding within client relationships, partnering with Accenture account leads, and identifying new opportunities, both organic and inorganic, that grow Accenture Song's impact and our clients' businesses. With deep industry expertise and strong client partnerships, we help financial services leaders design and execute growth strategies that solve real customer needs and deliver measurable outcomes.
Customer Growth Strategy Manager | Financial Services Accenture PlcCustomer Growth Strategy Manager | Financial ServicesCharlotte, NCWith deep industry expertise and strong client partnerships, we help financial services leaders design and execute growth strategies that solve real customer needs and deliver measurable outcomes. As a Manager, Customer Growth Strategy, you'll help Financial Services organizations uncover new growth opportunities, improve customer experiences, and develop strategies that create measurable business value.
Customer Service Account Manager CUTTING EDGE STONEWORKSCustomer Service Account ManagerMooresville, NCAt Cutting Edge Stoneworks, our Account Managers are the face of the company — guiding customers through one of the more significant decisions they'll make for their home or project. You develop quotes, guide material selections, manage expectations, and are accountable for both customer confidence and revenue performance.
Customer Service - Self Storage Manager Public StorageCustomer Service - Self Storage ManagerCharlotte, NCTransportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.
Technical Customer Support & RMA Manager Teguar CorporationTechnical Customer Support & RMA ManagerCharlotte, North CarolinaThis role ensures customers receive timely, accurate, and professional technical service while building the processes, metrics, communication rhythms, and team structure needed to support current operations and future growth. Build and maintain scalable processes for Technical Support and RMA, including intake, triage, escalation, documentation, automation rollout, and handoffs with Sales, Product Management, Operations, Quality, and Fulfillment.
Assistant Customer Care Manager PulteGroupAssistant Customer Care ManagerCharlotte, North CarolinaHeadquartered in vibrant Atlanta, Georgia, and operating in over 45 markets nationwide, we’re proud to build homes through our trusted family of brands—including Innovative Construction Group, Centex, Pulte Homes, Del Webb, DiVosta Homes, American West, and John Wieland Homes and Neighborhoods, Pulte Mortgage, PGP Title, Pulte Insurance Agency —all united under the PulteGroup name. As one of the nation’s largest and most respected homebuilders, PulteGroup offers opportunities to grow within a Fortune 500 company that’s consistently recognized as a Fortune 100 Best Company to Work For and a certified Great Place to Work.
Assistant Customer Care Manager - Charlotte, NC PulteGroupAssistant Customer Care Manager - Charlotte, NCCharlotte, North CarolinaHeadquartered in vibrant Atlanta, Georgia, and operating in over 45 markets nationwide, we’re proud to build homes through our trusted family of brands—including Innovative Construction Group, Centex, Pulte Homes, Del Webb, DiVosta Homes, American West, and John Wieland Homes and Neighborhoods, Pulte Mortgage, PGP Title, Pulte Insurance Agency —all united under the PulteGroup name. As one of the nation’s largest and most respected homebuilders, PulteGroup offers opportunities to grow within a Fortune 500 company that’s consistently recognized as a Fortune 100 Best Company to Work For and a certified Great Place to Work.
Manager, Customer Solutions RXO IncManager, Customer SolutionsCharlotte, NC$70,000–$85,000 / yearPaid time off includes: up to 8 holidays, up to 2 floating Diversity Days, Hourly: Earn up to 13 days PTO/ Salary: Earn up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave. Insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity.
Front Office Strategy Consulting - PLS Customer Analytics - Manager PricewaterhouseCoopers LLPFront Office Strategy Consulting - PLS Customer Analytics - ManagerCharlotte, NC$99,000–$232,000 / yearAs a Manager in Front Office Strategy Consulting within our Customer Analytics practice, you will leverage advanced analytical techniques to extract insights from large datasets and drive data-driven decision-making. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy .
Senior Customer Success Manager KarbonSenior Customer Success ManagerCharlotte, NC$90,000–$115,000 / yearThe range provided is broad and takes into consideration a wide range of factors that are reviewed when making a hiring decision, such as physical location/cost of living in that location, years of experience, skills, and other business needs. As a Senior Customer Success Manager at Karbon, you'll operate as the General Manager of your portfolio — accountable for retention, expansion, value realization, and long-term customer growth.
Customer Experience Manager - Full Time The Michaels Companies IncCustomer Experience Manager - Full TimeHuntersville, NCPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Customer Service Supervisor PetSuitesCustomer Service SupervisorCharlotte, NC$13PetSuites is the leader of the pack in pet resorts offering exceptional services for both dogs and cats, ranging from boarding and daycare to grooming and training. At NVA Pet Resorts, our mission is simple: Create safe, fun, and loving environments for pets while providing exceptional experiences for our clients and team members.
NewManager, Customer Solutions RXOManager, Customer SolutionsCharlotte, North CarolinaAs a Manager, Customer Solutions at RXO, you will support the Customer Solutions group in leading customer-facing meetings, perform trend analysis, manage customer scorecards, proactively identify, and drive performance improvements, and ultimately be the advocate for the customer. Perform trend analysis to provide strategic and actionable business insights that enable leadership to make data-driven decisions and reduce the risk of customer churn.
Service Manager Courage KiaService ManagerGastonia, North CarolinaTake ownership of customers’ experience by carrying out additional assignments, enabling the dealership to leave an positive impression with the customer. Job Summary: Service Managers are responsible for overseeing the entire service department, ensuring it is profitable and running smoothly.
Operations/Service Manager II Burlington Coat Factory Whse.Operations/Service Manager IICharlotte, North Carolina$21–$29 / hourYou’ll coach, train and develop a team of Cashiers and Customer Service Supervisors, Receiving team members and Receiving Supervisors while also overseeing business operations to ensure our associates are delivering excellent customer service and the highest degree of professionalism. You will serve as a role model for store associates, demonstrating and reinforcing the company’s Core Values, developing trust and respect among peers and staff, building strong teams and partnerships, and driving business results.
Operations/Service Manager IV Burlington Coat Factory Whse.Operations/Service Manager IVCharlotte, North Carolina$24.30–$32.40 / hourYou’ll coach, train and develop a team of Cashiers and Customer Service Supervisors, Receiving team members and Receiving Supervisors while also overseeing business operations to ensure our associates are delivering excellent customer service and the highest degree of professionalism. You will serve as a role model for store associates, demonstrating and reinforcing the company’s Core Values, developing trust and respect among peers and staff, building strong teams and partnerships, and driving business results.
NewCustomer Success Manager II (RapidScale) Cox Enterprises IncCustomer Success Manager II (RapidScale)Charlotte, NC$81,400–$122,000 / yearThis role partners closely with Sales, Delivery, Operations, Consulting, Engineering, and Support to ensure customers receive consistent service, realize ongoing value from their investments, and are well positioned for long-term success. RapidScale is evolving Customer Success into a core, revenue-adjacent capability focused on ensuring customers realize measurable business outcomes, improving customer retention, and supporting long-term growth.
Client Services Manager GardaWorld Security Services U.S.Client Services ManagerMount Holly, NCFull timeRoutinely visit and inspect supervisors and security officers assigned to accounts within the business unit, including but not limited to reviewing reports, providing training & guidance, evaluating proficiency ensuring compliance to contract specifications as well as GardaWorld policy, providing assistance when necessary, and initiating corrective action as required . GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe, offering a wealth of opportunities to individuals looking to gain experience and develop professionally in a growing industry.
Operations/Service Manager IV Burlington StoresOperations/Service Manager IVCharlotte, North CarolinaYou’ll coach, train and develop a team of Cashiers and Customer Service Supervisors, Receiving team members and Receiving Supervisors while also overseeing business operations to ensure our associates are delivering excellent customer service and the highest degree of professionalism. You will serve as a role model for store associates, demonstrating and reinforcing the company’s Core Values, developing trust and respect among peers and staff, building strong teams and partnerships, and driving business results.
Operations/Service Manager II Burlington StoresOperations/Service Manager IICharlotte, North CarolinaYou’ll coach, train and develop a team of Cashiers and Customer Service Supervisors, Receiving team members and Receiving Supervisors while also overseeing business operations to ensure our associates are delivering excellent customer service and the highest degree of professionalism. You will serve as a role model for store associates, demonstrating and reinforcing the company’s Core Values, developing trust and respect among peers and staff, building strong teams and partnerships, and driving business results.
NewResident Services Manager Cardinal Group Holdings LLCResident Services ManagerCharlotte, NCUtilize Cardinal leasing expectations and procedures to warmly greet prospective clients, qualify, determine needs and preferences, professionally present the property and apartment homes, utilize feature/benefit selling, close the sale and follow-up. Incumbents must be able to physically access all exterior and interior parts of the property and amenities and must be able to work inside and outside in all weather conditions including, but not limited to rain, snow, heat, hail, wind and sleet.
Customer Engagement Marketing Campaign Manager Credit Cards Wells Fargo & CoCustomer Engagement Marketing Campaign Manager Credit CardsCHARLOTTE, NCThey are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company.
NewManager, Distributor / Customer Marketing & Iconic Brands Segment SC Johnson Professional USA IncManager, Distributor / Customer Marketing & Iconic Brands SegmentCharlotte, NCWork collaboratively with communications, graphic design team, and sales teams to provide direction and support needed to develop sales tools, marketing materials, digital presence, trade shows, print collateral, newsletters, advertising, promotions, special events and other ad hoc opportunities. The Manager, Distributor / Customer Marketing & Iconic Brands Segment will lead a marketing team focused on accelerating growth across the SC Johnson Professional portfolio, including Iconic Brands, Skin Care, and Floor & Surface products.
NewManager, Distributor / Customer Marketing & Iconic Brands Segment SC Johnson ProfessionalManager, Distributor / Customer Marketing & Iconic Brands SegmentCharlotte, NCWork collaboratively with communications, graphic design team, and sales teams to provide direction and support needed to develop sales tools, marketing materials, digital presence, trade shows, print collateral, newsletters, advertising, promotions, special events and other ad hoc opportunities. The Manager, Distributor / Customer Marketing & Iconic Brands Segment will lead a marketing team focused on accelerating growth across the SC Johnson Professional portfolio, including Iconic Brands, Skin Care, and Floor & Surface products.
Customer Success Renewal Account Manager IvantiCustomer Success Renewal Account ManagerCharlotte, North CarolinaIf you enjoy taking ownership, working closely across functions, and knowing your contributions drive meaningful business results, especially in a remote environment where you'll collaborate across time zones and occasionally travel for important meetings, this is your place to shine. Experience using Salesforce, CPQ, customer success platforms (e.g., Gainsight, Totango, ChurnZero), and BI dashboards; comfortable using collaboration tools such as Microsoft Teams .
Senior Customer Success Manager FlexentialSenior Customer Success ManagerCharlotte, Georgia$84,000–$94,000 / yearYour success in the role will come from building relationships internally and externally, strong time management skills, technical acumen (colo, cloud, and networking solutions), curiosity to uncover desired outcomes, educating customers on the Flexential portfolio, and execution against committed success plans. We are currently unable to consider applicants who reside or will perform work in the following states: Arkansas, Alaska, Alabama, Delaware, Hawaii, Iowa, Kansas, Louisiana, Maine, Maryland, North Dakota, Rhode Island, South Dakota, Wisconsin, Wyoming, Washington DC.
Service Manager - Renaisance LSA ManagementService Manager - RenaisanceCharlotte, NCFull timeMultifamily Service ManagerJob Title Multifamily Service ManagerPosition Summary LSA Management seeks an experienced Multifamily Service Manager to lead maintenance operations, supervise service teams, oversee preventive maintenance programs, ensure resident satisfaction, and manage property assets across apartment communities. Keywords Multifamily Service Manager, Maintenance Manager, Apartment Maintenance Manager, Service Supervisor, Maintenance Supervisor, EPA Universal, HVAC, Property Management, Vendor Management, Capital Projects, Apartment Maintenance, Facilities Management.
Service Manager - Avion LSA ManagementService Manager - AvionCharlotte, NCFull timeMultifamily Service ManagerJob Title Multifamily Service ManagerPosition Summary LSA Management seeks an experienced Multifamily Service Manager to lead maintenance operations, supervise service teams, oversee preventive maintenance programs, ensure resident satisfaction, and manage property assets across apartment communities. Keywords Multifamily Service Manager, Maintenance Manager, Apartment Maintenance Manager, Service Supervisor, Maintenance Supervisor, EPA Universal, HVAC, Property Management, Vendor Management, Capital Projects, Apartment Maintenance, Facilities Management.
Service Manager - Centra LSA ManagementService Manager - CentraCharlotte, NCFull timeMultifamily Service ManagerJob Title Multifamily Service ManagerPosition Summary LSA Management seeks an experienced Multifamily Service Manager to lead maintenance operations, supervise service teams, oversee preventive maintenance programs, ensure resident satisfaction, and manage property assets across apartment communities. Keywords Multifamily Service Manager, Maintenance Manager, Apartment Maintenance Manager, Service Supervisor, Maintenance Supervisor, EPA Universal, HVAC, Property Management, Vendor Management, Capital Projects, Apartment Maintenance, Facilities Management.
NewSenior Customer Success Manager - Treasury Accounts DebtBookSenior Customer Success Manager - Treasury AccountsCharlotte, NCOur Customer Success Management team is responsible for managing implementation projects to set customers up for success and for maintaining those positive customer relationships that ultimately lead to contract renewal with DebtBook. You will be responsible for engaging DebtBook customers at all levels of their organization in an effort to promote adoption and full utilization of the DebtBook suite of products.
Senior Manager, Customer Operations Connect Holding LLCSenior Manager, Customer OperationsCharlotte, NCBacked by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience. This role directly manages a team of Customer Care Managers supporting Broadband Fiber and VoIP customers and is accountable for ensuring installs are completed as committed, onboarding is executed effectively, and operational friction is reduced.
Customer Care Manager - State Farm Agent Team Member Phil Champion - State Farm AgentCustomer Care Manager - State Farm Agent Team MemberBelmont, NCFull timeWe stay highly involved in the community through the Chamber of Commerce, the Realtors Association, and by supporting organizations like Catherine’s House. We’re a close-knit team looking for someone who brings a positive attitude and is motivated to improve and grow - someone who wants to build a career while being part of a supportive, driven environment.
Customer Success Manager Darktrace PLCCustomer Success ManagerCharlotte, NC$100,000–$115,000 / yearThe Darktrace Active AI Security Platform delivers a proactive approach to cyber resilience to secure the business across the entire digital estate from network to cloud to email. Commission will be awarded for increasing Net Revenue Retention (NRR) within your portfolio, by identifying and driving upsells and renewals, based on a quarterly quota.
Sr. Manager, Customer Vertical, Power Xylem IncSr. Manager, Customer Vertical, PowerCharlotte, NC$120,000–$150,000 / yearKEY COMPETENCIES: • Responsible for Xylem's overall approach to the market and will drive growth by carefully and selectively pursuing actions to differentiate Xylem's product and service offers to the Power market • Provide vertical market leadership to commercial team; identifies and resolves most complex problems and applies problem-solving skills to deal with most situations • Creates market campaigns designed to increase awareness of Xylem solutions and services among internal and external users, influencers, and specifiers • Provides insights and suggestions to the M & A (mergers and acquisitions) team as necessary • Translates industry drivers into actionable market and sales initiatives designed to increase sales into the relevant vertical market • Growth in sales and EBITDA for the relevant vertical market • Growth in rate of success for pursuit of opportunities in vertical market • Increased vertical market sales penetration, measured both by penetration into number of customers, as well as by increased share of wallet captured per customer in the vertical market • Owner of "virtual P&L" of vertical market, (KPI's for role include market P&L) • Directs sales and R&D strategy and direction within customer segment • Critical key account assignments with revenue, profit, and VOC responsibility for Xylem business within a vertical. Market Analysis • Promote products • Conduct opportunity size analysis • Understand and communicate industry trends to a broader Xylem team to increase potential for sales within the Power industry • Work closely with the product team to build business cases necessary to support new or enhanced product solution development • Be an ambassador/SME for the Power vertical market within the Water Solutions and Services (WSS) segment • Coordinate segment level business activities with enterprise level Xylem colleagues.
Assistant Store Manager - Customer Experience PetSmart LLCAssistant Store Manager - Customer ExperienceStatesville, NCPetSmart's Experience Leader (ELR) is responsible for providing exceptional leadership and service to our pet parent while upholding the company's vision, mission, values, and strategy. Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: People Leadership: Participates in employment decisions such as recruiting, interviewing, hiring, coaching, and terminating.