p>Knowledge: • Basic medical front and back office procedures and medical terminology; first aid measure; equipment, supplies and instruments used in a medical office; simple routine clinical laboratory methods; universal blood and body fluid precautions; OSHA rules and regulations; established protocol for storing poisons, narcotics, acids, caustics and flammable items, restrictions imposed by various managed care carriers, various forms inherent to profession; patient confidentiality regulations, usage of computer systems, insurance authorizations, referrals, and billing processes. • Collects co-pays, payments from patients and provides receipt to every patient; maintains payment log, balances at end of day, correctly enters credit card payments through Emdeon, and prepares deposit slip daily.