ESIS Senior Claims Representative, AGL Chubb LtdESIS Senior Claims Representative, AGLSimsbury, CTThe company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally. Contacts, interviews and obtains statements(recorded or in person) from insureds, claimants, witnesses, physicians, attorneys, police officers, etc. to secure necessary claim information.
Rehab Patient Service representative Hartford HealthCare CorpRehab Patient Service representativeCTThe Patient Service Representative performs a variety of secretarial, billing and clerical duties to include: utilizing the electronic medical record (EMR) to schedule follow up and specialty appointments and process patient charges, coordinating referrals, preparing the proper paperwork and collecting pertinent patient information, answering phones, performing other related duties as assigned. We provide rehabilitation services across the continuum - acute care hospitals, long term care facilities, sub-acute rehabilitation, homecare, outpatient centers, and in community settings such as senior centers, work sites, and schools and colleges.
Patient Service Representative - Cardiology Hartford HealthCare CorpPatient Service Representative - CardiologyMiddletown, CTSchedules follow-up appointments and associated testing, documents these appointments and completes the necessary requisition forms and pre-cert exams. Schedules new patient appointments, and informs patients of essential preparation requirements prior to visit (referrals, x-rays, medical reports, etc.).
Claims Representative II - REMOTE Ryder System IncClaims Representative II - REMOTEHartford, CTRemoteCompensation Information: The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. Current Employees: If you are a current employee at Ryder, please click here ( http://wd5.myworkday.com/ryder/d/task/1422$3.htmld ) to log in to Workday to apply using the internal application process.
Patient Service Representative - Outpatient Rehab (Per Diem) Hartford HealthCare CorpPatient Service Representative - Outpatient Rehab (Per Diem)Hartford, CTThe Patient Service Representative performs a variety of secretarial, billing and clerical duties to include: utilizing the electronic medical record (EMR) to schedule follow up and specialty appointments and process patient charges, coordinating referrals, preparing the proper paperwork and collecting pertinent patient information, answering phones, performing other related duties as assigned. We provide rehabilitation services across the continuum - acute care hospitals, long term care facilities, sub-acute rehabilitation, homecare, outpatient centers, and in community settings such as senior centers, work sites, and schools and colleges.
Patient Service Representative - Outpatient Rehab (Float Per Diem) Hartford HealthCare CorpPatient Service Representative - Outpatient Rehab (Float Per Diem)South Windsor, CTThe Patient Service Representative performs a variety of secretarial, billing and clerical duties to include: utilizing the electronic medical record (EMR) to schedule follow up and specialty appointments and process patient charges, coordinating referrals, preparing the proper paperwork and collecting pertinent patient information, answering phones, performing other related duties as assigned. We provide rehabilitation services across the continuum - acute care hospitals, long term care facilities, sub-acute rehabilitation, homecare, outpatient centers, and in community settings such as senior centers, work sites, and schools and colleges.
Customer Service Representative Travel (Remote) HB TravelsCustomer Service Representative Travel (Remote)ConnecticutRemoteIn this role, you will be the primary point of contact for travelers—answering questions, handling updates, providing information, and ensuring each client enjoys a smooth, stress-free experience from start to finish. At HB Travels Agency USA, we focus on delivering personalized, reliable service to travelers nationwide.
Senior Claims Representative - REMOTE Ryder System IncSenior Claims Representative - REMOTEHartford, CTRemoteCompensation Information: The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. Current Employees: If you are a current employee at Ryder, please click here ( https://wd5.myworkday.com/ryder/d/task/2998$46522.htmld ) to log in to Workday to apply using the internal application process.
Patient Service Representative Dental Care AlliancePatient Service RepresentativeSpringfield, MassachusettsThey will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patient’s treatment plans through acceptable financial arrangements while being flexible in handling requests and projects assigned by other staff and/or the Office Manager. Overview: Baystate Dental is looking for a Patient Service Representative in Springfield, Massachusetts, to join our clinical team by providing a high level of patient care and satisfaction while operating team-based environment.
Patient Service Representative - Outpatient Rehab Hartford HealthCare CorpPatient Service Representative - Outpatient RehabWethersfield, CTThe Patient Service Representative performs a variety of secretarial, billing and clerical duties to include: utilizing the electronic medical record (EMR) to schedule follow up and specialty appointments and process patient charges, coordinating referrals, preparing the proper paperwork and collecting pertinent patient information, answering phones, performing other related duties as assigned. We provide rehabilitation services across the continuum - acute care hospitals, long term care facilities, sub-acute rehabilitation, homecare, outpatient centers, and in community settings such as senior centers, work sites, and schools and colleges.
Patient Service Representative - Transplant Administration Hartford HealthCare CorpPatient Service Representative - Transplant AdministrationHartford, CTThe Patient Service Representative performs a variety of secretarial, billing and clerical duties to include: utilizing the electronic medical record (EMR) to schedule follow up and specialty appointments and process patient charges, coordinating referrals, preparing the proper paperwork and collecting pertinent patient information, answering phones, performing other related duties as assigned. Hartford Hospital is on the cutting edge of technology & medical care and is home to the Center for Education, Simulation and Innovation (CESI), one of the most-advanced medical simulation training centers in the world.
Patient Services Representative - Rehab Hartford HealthCare CorpPatient Services Representative - RehabWaterford, CTThe Patient Service Representative performs a variety of secretarial, billing and clerical duties to include: utilizing the electronic medical record (EMR) to schedule follow up and specialty appointments and process patient charges, coordinating referrals, preparing the proper paperwork and collecting pertinent patient information, answering phones, performing other related duties as assigned. We provide rehabilitation services across the continuum - acute care hospitals, long term care facilities, sub-acute rehabilitation, homecare, outpatient centers, and in community settings such as senior centers, work sites, and schools and colleges.
Patient Representative (PSR) - Wound Center Hartford HealthCare CorpPatient Representative (PSR) - Wound CenterMeriden, CTResponsibilities include: utilizing the electronic medical record (EMR) to schedule initial evaluations and follow up appointments and process patient charges; coordinating referrals; preparing the proper paperwork and collecting pertinent patient information; answering phones; performing other related duties as assigned. MidState Medical Center is part of Hartford HealthCare, a system that includes 7 acute care hospitals, a comprehensive Behavioral Health Network, Home Care services, Senior Services, and an extensive Medical Group network.
Outside Sales Representative - B2B Energy Sales Sales Focus Inc.Outside Sales Representative - B2B Energy SalesHartford, CTFull timeSales Focus Inc. is a national sales outsourcing firm that builds and manages dedicated sales teams for leading companies across the United States. Sales Focus Inc. is hiring Outside Sales Representative - B2B Energy Sales to sell Fixed Rate Deregulated Energy directly to businesses.
Pharmaceutical Representative Innovativ Pharma, Inc.Pharmaceutical RepresentativeWestfield, TXBuild strategic customer relationships at general practices, hospitals, and specialty clinics to foster a long-term professional relationship based on service, product knowledge, integrity and trust, and favorably position for future product launches. Develop a strong alliance with the Pharmaceutical Sales Representative team to ensure the appropriate level of cross-functional support and communication to develop and execute effective pull-through strategies.
Technical Service Representative II LATICRETETechnical Service Representative IIBethany, ConnecticutThe Technical Services Representative II provides technical services to both internal and external customers through phone calls, website chats, emails, etc. and works to resolve complaints and issues in a timely manner. Provide technical services to architects, contractors, distributors, specifiers, engineers, homeowners, and internal customers through phone calls, website chat feature, emails, etc. to provide information on proper material selection, installation methods and supporting information.
R&I Independence Technology Team (Itt) Senior Manager PwCR&I Independence Technology Team (Itt) Senior ManagerHouston, TX$91,000–$321,500 / yearPwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As a Senior Manager in the R&I Independence Technology Team (ITT), you will play a pivotal role in maintaining regulatory compliance and managing risks for clients, providing advice and solutions.
Business Integrity Trade Compliance Senior Manager PwCBusiness Integrity Trade Compliance Senior ManagerHouston, TX$91,000–$321,500 / yearWithin our Internal Firm Services practice, you will confirm adherence to regulatory requirements and mitigate risks for clients, offering guidance on compliance strategies and helping clients navigate complex regulatory landscapes. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy .
Project Manager Panelmatic IncProject ManagerHouston, TXThey create and lead the team, monitor project progress, set deadlines, solve issues that arise, manage the financial impact of the project, ensure customer satisfaction, and evaluate project performance, including the performance of their team members. We have produced control packages for many of America's top corporations in the chemical, environmental, food, pulp and paper, rubber, petroleum, pharmaceutical, glass, metals, and utilities industries.
Project Manager in Clinical / Enterprise IT University of Texas Health Science Center at HoustonProject Manager in Clinical / Enterprise ITHouston, TXOur total rewards package includes the benefits youd expect from a top healthcare organization (benefits, insurance, etc.), plus: 100% paid medical premiums for our full-time employees Generous time off (holidays, preventative leave day, both vacation and sick time all of which equate to around 37-38 days per year) The longer you stay, the more vacation youll accrue! Personnel in such positions, and similarly situated state contractors, will be routinely reviewed to determine whether things such as criminal history or continuous connections to the government or political apparatus of a foreign adversary might prevent the applicant, employee, or contractor from being able to maintain the security or integrity of the infrastructure.
NewCommunity Manager (HUD) - Pines of Woodforest Education Realty Trust Inc (Inactive)Community Manager (HUD) - Pines of WoodforestHouston, TX$60,400–$70,000 / year4-6 years minimum of relevant experience that demonstrates the application of property management, sales, marketing, and customer service background sufficient to manage the day-to-day operation of an apartment community, resolve customer complaints and issues, complete financial records, documents, and reports, increase sales revenues, and coordinate the work of a team. Approves invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, ensuring validity of certificates of insurance, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed.
Division Manager - Dewatering Mainframe SolutionsDivision Manager - DewateringHouston, TXFull timeThe ideal candidate has experience leading self-perform construction operations within heavy civil, utilities, environmental, or specialty contracting and is comfortable building teams, developing client relationships, and overseeing multiple projects simultaneously. The Division Manager will play a key role in developing a self-perform dewatering division, expanding market presence, building client relationships, and creating long-term operational success across Texas infrastructure projects.
Sr Manager of Software Engineering - Python, AWS Athena Post Trade Tech JPMorgan Chase & CoSr Manager of Software Engineering - Python, AWS Athena Post Trade TechHouston, TXSets and scales operating practices for enterprise-authorized AI-assisted engineering and SDLC/TLM automation across multiple teams to improve delivery speed, quality, and operational outcomes; establishes measurable expectations (e.g., throughput, defect reduction, reliability) and ensures consistent validation, security, resiliency, and reuse of proven patterns. As a Senior Manager of Software Engineering at JPMorganChase within the Athena Post Trade Technology Team, you serve in a leadership role by providing technical coaching and advisory for multiple technical teams, as well as anticipate the needs and potential dependencies of other functions within the firm.
NewCyber Strategy & Resilience - Cyber Strategy & Transformation - Manager PricewaterhouseCoopers LLPCyber Strategy & Resilience - Cyber Strategy & Transformation - ManagerHouston, TX$99,000–$232,000 / yearAs a Cyber Strategy & Resilience - Cyber Strategy & Transformation Manager, you will play a pivotal role in helping organizations navigate complex regulatory landscapes and enhance their internal controls to effectively mitigate risks. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy .
Store Manager, Houston Hill House Home IncStore Manager, HoustonHouston, TXThis employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. What You''ll Do: Drive Excellence in Sales & Service: Lead by example on the sales floor, playing an active role in engaging with clients, ensuring the highest level of service is provided and client experience goals are met.
Sr Safety Manager Federal Gilbane Building CoSr Safety Manager FederalHouston, TXPartner with project leadership to evaluate high risk activities, identify emerging hazards, develop practical risk mitigation strategies, and verify the effectiveness of risk controls. Lead Business Unit implementation of Hammertech frequent inspections analyzing trends, coaching project teams, monitoring corrective actions, and ensuring timely closure of action items.
NewCommunity Manager (Floating) - Creole on Yorktown Education Realty Trust Inc (Inactive)Community Manager (Floating) - Creole on YorktownHouston, TX$60,400–$85,000 / year4-6 years minimum of relevant experience that demonstrates the application of property management, sales, marketing, and customer service background sufficient to manage the day-to-day operation of an apartment community, resolve customer complaints and issues, complete financial records, documents, and reports, increase sales revenues, and coordinate the work of a team. Approves invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, ensuring validity of certificates of insurance, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed.
Project Manager Senior Audubon Engineering Co LPProject Manager SeniorHouston, TXThe Senior Project Manager is accountable for the overall direction, coordination, implementation, execution, control, and completion of complex and/or large projects, ensuring consistency with company strategy, commitments, and goals. Managing the project budget and remaining completely accessible to the client during the life of the project, providing a single point of contact, ensuring specific requests are processed timely.
Manager In Training (Full Time) - Houston, TX HibbettManager In Training (Full Time) - Houston, TXHouston, TexasProduce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods. Protect the company’s assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.
Manager in Training (Part-Time) HibbettManager in Training (Part-Time)Houston, TexasProduce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods. Protect the company’s assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.
NewManager In Training (Part-Time) HibbettManager In Training (Part-Time)Houston, TexasProduce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods. Protect the company’s assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.
Project Manager - Midstream Koch IncProject Manager - MidstreamKaty, TXProject Manager - Midstream - United States - 191068 - Koch. Koch Disruptive Technologies.
Utilities Transmission & Distribution Control Room & Real-Time Systems Consultant or Manager Accenture PlcUtilities Transmission & Distribution Control Room & Real-Time Systems Consultant or ManagerHouston, TXEvery day, we work with the largest electric, gas, and water utilities to deliver innovative solutions and help them become more efficient, reliable, environmentally friendly and safer places to work. Whether supporting a system implementation, business process improvement initiative, operational transformation, or technology assessment, you bring strong analytical skills, industry knowledge, and a client-first mindset.
Health Care Technology Strategy Senior Manager Deloitte Touche Tohmatsu LtdHealth Care Technology Strategy Senior ManagerHouston, TX$190,200–$372,000 / yearThese strategic choices help inform the development of the appropriate business models, operating models, technology strategies, IT and AI roadmaps, platforms, ecosystems, and capability investments to support their strategic visions, as well as to maximize the ROI on technology investments and leverage technology and digital trends to architect future business strategies. Our clients include hospitals, academic medical centers, health systems, home health agencies, long-term care providers, outpatient facilities, ambulatory surgery centers, physician groups, health plans, health insurers, pharmacy benefit managers, and retail health care organizations.
Senior Manager - Vendor Management Office (VMO) Deloitte Touche Tohmatsu LtdSenior Manager - Vendor Management Office (VMO)Houston, TX$113,100–$208,300 / yearAs a VMO leader, you will shape the future of vendor management through ServiceNow-enabled automation, AI-driven insights, and continuous capability evolution, aligning vendor strategy with enterprise priorities. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Cyber Identity - CIAM Engineering Manager Deloitte Touche Tohmatsu LtdCyber Identity - CIAM Engineering ManagerHouston, TX$134,500–$265,100 / yearAs an Engineering Manager II on the Deloitte Cyber team, you will be responsible for: Leading the design and delivery of Customer Identity and Access Management (CIAM) solutions aligned to client digital, customer experience, and security objectives. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Ocean Freight Manager DHL GroupOcean Freight ManagerHouston, TX$93,142.50–$124,190 / yearWith your visionary leadership, you will think outside the box and drive strategic initiatives, working closely with the National Operations team to achieve exceptional results. DHL Global Forwarding (DGF) is a global leader in air and ocean freight, with 30,000+ employees ensuring seamless transport and supply chain solutions.
General Manager Firehouse Subs by CTRGGeneral ManagerHouston, TXFull timeWe’re looking for a passionate and driven General Manager to run one of our thriving Firehouse Subs restaurants. This may include phone calls, emails, and text messages for interview scheduling, application updates, and other employment-related communications.
Senior Water Project Manager - Wastewater GHD Group Pty LtdSenior Water Project Manager - WastewaterHOUSTON, TX10+ years of water/wastewater design experience in municipal water, wastewater, water resource, and/or conveyance projects in the Central US region; preference to 10 years of experience in the Texas market. Working with an energetic and high performing team, this position offers a variety of work and will see you involved in: Lead or assist in the development of facility and or utility master plans.
Project Manager - Water GHD Group Pty LtdProject Manager - WaterHouston, TX5+ years of water/wastewater design experience in municipal water, wastewater, water resource, and/or conveyance projects in the Central US region; preference to experience in the Texas market. This role involves managing multidisciplinary teams, ensuring regulatory compliance, maintaining client relationships, and delivering projects on time and within budget.
NewVideo Department Manager Omni-Invictus dba ArrayVideo Department ManagerHouston, TexasThe Video Department Manager oversees Array's legal video services operations, managing the team responsible for videography coordination, production, and delivery in support of depositions, hearings, and other legal proceedings. Background Check & Work Eligibility All persons hired will be required to complete a background check consistent with applicable law and provide proof of eligibility to work in the country of the job location.
Senior Project Manager-MEP Building Automation Controls CBRE Group IncSenior Project Manager-MEP Building Automation ControlsHouston, TXColumbus - Ohio - United States of America, Dallas - Texas - United States of America, Fort Worth - Texas - United States of America, Houston - Texas - United States of America, Jacksonville - Florida - United States of America, Mesa - Arizona - United States of America, Orlando - Florida - United States of America, Phoenix - Arizona - United States of America, San Antonio - Texas - United States of America, Scottsdale - Arizona - United States of America, Tampa - Florida - United States of America, Tempe - Arizona - United States of America. Projects consist of MEP upgrades and installations in client smart building occupied offices with an emphasis on BMS (Building Management Systems) automation controls.
Assurance - Technology Risk - Manager - Multiple Positions - 1718116 Ernst & Young Global LtdAssurance - Technology Risk - Manager - Multiple Positions - 1718116Houston, TXMINIMUM REQUIREMENTS: Must have a Bachelor's degree in Business, Management, Engineering, Mathematics, Accounting, Finance, Computer Science, Information Systems, or a related field and 5 years of progressive, post-baccalaureate related experience working as an IT auditor and/or IT risk adviser for a public accounting firm, a professional services firm, or within industry. Alternatively, will accept a Master's degree in Business, Management, Engineering, Mathematics, Accounting, Finance, Computer Science, Information Systems, or a related field and 4 years of related experience working as an IT auditor and/or IT risk adviser for a public accounting firm, a professional services firm, or within industry.
NewRisk Consulting - Digital Risk - Manager - Multiple Positions - 1734550 Ernst & Young Global LtdRisk Consulting - Digital Risk - Manager - Multiple Positions - 1734550Houston, TXIf you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, type Option 2 (HR-related inquiries) and then type Option 1 (HR Shared Services Center), which will route you to EY's Talent Shared Services Team or email SSC Customer Support at ssc.customersupport@ey.com. Apply IT-related, data analytics and internal control knowledge to deliver high quality engagements, addressing financial, operational and compliance risks, strengthening internal control and improving and protecting business performance while providing business insights and value to clients.
Category Manager, Digital & Technology (Procurement) Westlake CorpCategory Manager, Digital & Technology (Procurement)Houston, TXMinimum of 8 years of relevant procurement, strategic sourcing, category management, supplier management, or commercial contracting experience, including meaningful exposure to Digital/technology categories such as software/SaaS, cloud/infrastructure, cybersecurity, telecom/network, hardware, maintenance/support, data center, or IT/IS/Digital professional services. SUMMARYThe Category Manager, Digital & Technology is responsible for developing and executing enterprise sourcing and category strategies for information technology spend, including software/SaaS, cloud and infrastructure, telecom/network, cybersecurity, data center, professional services/SOWs, hardware, maintenance/support, and related technology solutions.
Program Manager, Government Programs American Bureau of Shipping (ABS)Program Manager, Government ProgramsHouston, TexasExecute the project or program by providing oversight to achieve cost, schedule, performance, and contractual requirements; ensuring adequate and timely resources are provided to execute the program successfully; identifying program issues and risks and implementing mitigation actions; maintaining prescribed financial controls; and ensuring continued customer satisfaction and loyalty. Global Government Program Managers portfolio may include projects such as US Government projects (ITAR sensitive), International Government projects, key strategic commercial projects that support a government activity, as well as digital strategy focus areas such as the modernization of classification and cybersecurity.
Project Manager Clayton ServicesProject ManagerSpring, TX$170,000–$220,000 / yearThe Project Manager will lead technically complex energy infrastructure projects through engineering, procurement, construction, commissioning, and closeout while managing project schedules, costs, risks, clients, vendors, and internal resources. Project Manager Skills and Abilities: Strong understanding of project management principles within power generation, energy, oil and gas, EPC/EPCM, or heavy industrial environments.
Operations Manager - Baytown, TX - Pumps Opifex-SynergyOperations Manager - Baytown, TX - PumpsBaytown, TexasWith decades of expertise, our pump division delivers comprehensive solutions from design to on-site installation, system monitoring to dismantle and demobilization and manufactures over 50% of our products in-house. When Branch Manager is away the Operations Manager leads the branch with the assistance of District Manager.
NewProject Executive – BAS/BMS - Hyperscale Data Center projects JobotProject Executive – BAS/BMS - Hyperscale Data Center projectsHouston, TX$200,000–$225,000 / yearThe Project Executive will serve as a senior leader within the organization, driving operational excellence, financial performance, team development, and long-term client relationships while ensuring projects are delivered safely, efficiently, and at the highest level of quality. Summary: We are seeking an experienced Project Executive to lead the successful delivery of large-scale building automation, EPMS, and mission-critical controls projects across complex commercial and data center environments.
Account Manager - Security Allied UniversalAccount Manager - SecurityHouston, TXFinancial acumen; able to manage staffing levels while minimizing non-billed overtime and managing turnover costs; planning and organizing skills to control costs related to inventory (uniforms, equipment, etc.). RESPONSIBILITIES: Manage scheduling: Leverage AI-powered technology to effectively schedule security officers, meeting client contract hours while minimizing unbilled overtime.