NewFacilities & Property Manager Girl Scouts of Connecticut IncFacilities & Property ManagerTrumbull, CTRemoteFull timeThe Facilities & Property Manager is responsible for the overall management, maintenance, safety, and operational readiness of Girl Scouts of Connecticut's camps, service centers, vehicles, and properties located throughout the western region of the state. This leadership position oversees Facility Maintainers and contracted vendors while ensuring Council properties are safe, compliant, well-maintained, and fully operational in support of Girl Scout programming.
NewNon-CDL Driver - Waterbury, CT Summit School ServicesNon-CDL Driver - Waterbury, CTWaterbury, CTCompletes all required paperwork (including route change sheets, time cards, vehicle repair requests) and submits to the appropriate authority in a timely manner. All interested applicants for a Non-CDL Driver position, including those applicants that are fully qualified with appropriate license and endorsements, begin with us as a Driver in Training.
NewNon-CDL Driver - Trumbull, CT Summit School ServicesNon-CDL Driver - Trumbull, CTTrumbull, CTCompletes all required paperwork (including route change sheets, time cards, vehicle repair requests) and submits to the appropriate authority in a timely manner. All interested applicants for a Non-CDL Driver position, including those applicants that are fully qualified with appropriate license and endorsements, begin with us as a Driver in Training.
NewNon-CDL Driver Summit School ServicesNon-CDL DriverTrumbull, CTCompletes all required paperwork (including route change sheets, time cards, vehicle repair requests) and submits to the appropriate authority in a timely manner. All interested applicants for a Non-CDL Driver position, including those applicants that are fully qualified with appropriate license and endorsements, begin with us as a Driver in Training.
NewNon-CDL Driver - Stratford, CT Summit School ServicesNon-CDL Driver - Stratford, CTStratford, CTCompletes all required paperwork (including route change sheets, time cards, vehicle repair requests) and submits to the appropriate authority in a timely manner. All interested applicants for a Non-CDL Driver position, including those applicants that are fully qualified with appropriate license and endorsements, begin with us as a Driver in Training.
NewNon-CDL Driver - Madison, CT Summit School ServicesNon-CDL Driver - Madison, CTMadison, CTCompletes all required paperwork (including route change sheets, time cards, vehicle repair requests) and submits to the appropriate authority in a timely manner. All interested applicants for a Non-CDL Driver position, including those applicants that are fully qualified with appropriate license and endorsements, begin with us as a Driver in Training.
NewSenior Pest Control Technician/Project Manager Yellowstone LocalSenior Pest Control Technician/Project ManagerFairfield, CT$30–$50Yellowstone Local is proud to represent ApolloX Pest Control, an industry leader in pest control across Fairfield County, CT. Full-time Senior Pest Control Technician/Project Manager role with a well-established, family-owned pest control company.
NewCDL-A Regional Company Truck Driver Jobs – NE Routes Epes Transport SystemCDL-A Regional Company Truck Driver Jobs – NE RoutesBridgeport, CTWith consistent freight, mostly no-touch loads, modern equipment, and full benefits starting quickly, this role offers the stability and support of a trusted carrier while helping you maintain a better work-life balance. With over 90 years of proven success as North Carolina's largest private trucking company, EPES delivers the stability and support drivers can rely on—mile after mile.
NewRN Hospice Weekend Clinical Manager MASONICARERN Hospice Weekend Clinical ManagerGlastonbury, CTEvidence of certification by the American Nurses’ Association as a community health nurse or completion of at least six credits received within two years in community health nursing theory or six credits in health care management from an accredited college or university program or school of nursing. Demonstrates timely and accurate computer entry of patient/job information to facilitate the development of the OASIS data set, hospice item sets, orders for service, creation of time sheets and other required patient/employment documents and reports.
NewRoute Service Manager - UniFirst UniFirstRoute Service Manager - UniFirstStratford, CTThe Route Service Manager will recruit and lead a team of Route Service Supervisors and Route Service Representatives who deliver to multiple customers per day - ranging from small family owned businesses to major corporate locations. The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 1.5-billion-dollar organization.
Driver Manager Cowan Systems and Cowan ManagementDriver ManagerEast Hartford, CT$55,000–$60,000 / yearReview revenue per truck per day and perform quarterly fleet performance reviews with Terminal Manager and Operations Manager to identify areas of opportunity and develop improvement plan as needed to address deficiencies. Coach where performance improvement is needed in accordance and notify Terminal Manager or Operations Manager when there is a need for corrective action or formal performance improvement plans to address deficiencies.
Driver Manager Cowan Systems, LLCDriver ManagerEast Hartford, CT$55,000–$60,000 / yearReview revenue per truck per day and perform quarterly fleet performance reviews with Terminal Manager and Operations Manager to identify areas of opportunity and develop improvement plan as needed to address deficiencies. Coach where performance improvement is needed in accordance and notify Terminal Manager or Operations Manager when there is a need for corrective action or formal performance improvement plans to address deficiencies.
NewFleet Manager The Winterberry GroupFleet ManagerSouthington, ConnecticutMaintain advanced knowledge of engine, emission systems, transmission, brake, hydraulic and electrical systems to perform preventive repair. This includes replacement analysis, repairs, inspections, inventory control, DOT compliance, vendor contracts and fuel strategy.
Operations Manager I Colony Hardware CorporationOperations Manager IWallingford, CTGet notified about new jobs that match your interests and let Colony Hardware Corporation know youre interested×Skip to main contentMenuHomeSearch JobsSaved JobsAbout UsEarly CareerJoin our Talent NetworkLoading jobBack to Search ResultsPrevious OpportunityNext Opportunity. Work with department managers company-wide including branch management associates Sales Purchasing service and rental and Operations Management to ensure warehouse operations are operating in an effective and efficient manner to meet customer needs.
NewWarehouse & Fleet Manager JP Carroll RoofingWarehouse & Fleet ManagerBloomfield, ConnecticutThe “Estimate of Total Expected Annual Earnings” listed reflects our good-faith estimate of what we reasonably expect to pay for this role, based on factors such as experience, skills, candidate geographic location, state the job is located in, historical trends, and business needs. The ideal candidate is a self-starter who takes ownership of operational needs, identifies issues before they become problems, and helps maintain a safe, efficient, and organized work environment.
V2500 Program Fleet Manager (Onsite) RTX CorpV2500 Program Fleet Manager (Onsite)East Hartford, CTWhat You Will Do: Fleet Data - supporting the collection of critical fleet data including active / inactive aircraft and engines, installed / off-wing engines, engine event causes (including FAA 21.3), LLP cycles, etc. is stored in the Eagle-Data database and is current / adequate to support Program Fleet Management. Fleet Reliability - assisting in tracking and reporting V2500 fleet reliability as it relates to Airbus, customer, and program targets and communicating reliability metrics to IPMT, Airbus, customers, and CE senior management as required.
Last Mile Operations Manager Hartford CT Feeding Tampa Bay (NJ)Last Mile Operations Manager Hartford CTHartford, CTThis role plays a critical part in ensuring high service levels, operational efficiency, and driver performance while supporting continuous improvement across final mile delivery operations. The position is highly active and requires the ability to lift up to 60 pounds, stand and move for extended periods, and occasionally assist with loading/unloading and delivery operations, with or without reasonable accommodation.
Operations/Safety Manager Transdev North America IncOperations/Safety ManagerBridgeport, CT$74,000–$86,000 / yearThe ability to appropriately interact with employees of all levels, including drivers, customers, senior management, client representatives, union officials, and the general public. About Transdev: Based near Chicago, Transdev is North America"s largest private-sector operator of multiple transit modes, including bus, rail, streetcar, paratransit, and shuttle services.
NewTransportation Manager I NFI IndustriesTransportation Manager IMANCHESTER, ConnecticutFull timeHowever, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. Qualifications: Bachelor’s degree in Supply Chain, Business or related field, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company, High School Diploma or equivalent required.
SR Terminal Manager Central TransportSR Terminal ManagerConnecticutWith over 200 locations around the country, we pride ourselves on the continuous expansions that we have made and are still making strides to improve our operation systems to better service our wide network of clientele. This includes the process of loading & unloading freight, managing forklift traffic, and overseeing proper picking/sortation of palletized freight.
Store Manager Pete's Tire Barns Inc.Store ManagerSouth Windsor, CTAbility to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals • Basic mathematical skills • Ability to apply common sense understanding to carry out instructions furnished in writing, oral or diagram form • Computer skills: Basic computer skills; training will be provided as needed • Communication skills: Must be good at communicating with customers, employees and vendors in person, on the phone and via electronic tools such as e-mail and text messaging. • Drivers License & clean driving record required • Minimum of 3 years in the tire industry required • High School Diploma or Equivalent required • Experience in tire retreading or manufacturing operations required • Minimum of 5 years of customer service experience required • Minimum of 3 years of management experience preferred • Knowledge of retread manufacturing processes, equipment, and materials is key.
Service Manager Davron LLCService ManagerGlastonbury, CTSERVICE MANAGER | HVAC SERVICE MANAGER | RESIDENTIAL HVAC | HVAC MANAGEMENT | SERVICE OPERATIONS | SERVICETITAN | EPA CERTIFICATION | HVAC MAINTENANCE | TECHNICIAN MANAGEMENT | CUSTOMER SERVICE | GLASTONBURY CT | OPERATIONS LEADERSHIP. An exciting opportunity is available for a Service Manager in Glastonbury, CT, with a growing organization that owns, manages, and operates HVAC, plumbing, and electrical businesses across multiple states.
Associate Network Construction Manager Zayo Group LLCAssociate Network Construction ManagerCT$53,300–$82,000 / yearp>Our Associate Network Construction Manager ensures all assigned projects are completed according to mutually agreed upon timeline and budget of the customer and Zayo; ensures all work is conducted in accordance with Zayo policies and procedures in support of Zayo objectives; and represents Zayo as the expert on construction issues relating to the new or modifying installation of the infrastructure - this may include the planning for and oversight of work on relocation of facilities in our fiber network. Our Associate Network Construction Manager will have experience with outside plant, inside plant cable, Utility Pole, and ground facilities, with a thorough knowledge of all issues related to local and state permitting, pole and conduit licensing procedures from Utilities, and the ability to manage multiple projects simultaneously.
RN Case Manager Amedisys IncRN Case ManagerShelton, CT$91,000–$113,000 / yearJoin Amedisys-one of the largest and most trusted home health companies in the U.S.-where flexibility, purpose and growth come together to help patients heal where they feel most comfortable, at home. Promotes patient health and independence through teaching and appropriate rehabilitative measures, assisting patients in learning appropriate self-care techniques.
RN Case Manager - Greenwich/Stamford Amedisys IncRN Case Manager - Greenwich/StamfordShelton, CT$91,000–$113,000 / yearJoin Amedisys-one of the largest and most trusted home health and hospice companies in the U.S.-where flexibility, purpose and growth come together to help patients heal where they feel most comfortable, at home. Promotes patient health and independence through teaching and appropriate rehabilitative measures, assisting patients in learning appropriate self-care techniques.
Manager, Care & Enrichment The American Society for the Prevention of Cruelty to AnimalsManager, Care & EnrichmentPawling, New YorkThe individual in this role is responsible for overseeing the R&R Center’s team of Care & Enrichment Technicians (CETs), developing, implementing and overseeing daily monitoring processes, meticulous data collection, and ample and open communication within and between teams. Maintains working knowledge of all Care & Enrichment daily protocols, working with the Senior Director, Operations, Senior Manager and Managers, Care & Enrichment to ensure protocols are clear, concise, and up-to-date .
Senior Manager, Administration The American Society for the Prevention of Cruelty to AnimalsSenior Manager, AdministrationPawling, New YorkWe are looking for a Senior Manager, Administration to join a world-class team integrated sheltering, behavioral and medical care for victims of cruelty at our Rehabilitation & Recovery (R&R) Center to support lifesaving care and make a critical impact on the vulnerable animals who need us most. Build and maintain strong partnerships with external facing teams, including Talent Acquisition, Communications, and Philanthropy, ensuring accurate messaging, representation of programs, and strong donor and stakeholder engagement.
Powersports Sales Manager Scranton PowersportsPowersports Sales ManagerVernon, ConnecticutScranton Powersports is a growing, full-service powersports dealership offering new and pre-owned ATVs, side-by-sides, motorcycles, and utility vehicles from top brands including Polaris, CFMOTO, Indian Motorcycle, and BRP. The Sales Manager is responsible for the day-to-day leadership of the sales team, achieving sales and gross profit goals, managing lead flow, and enforcing a consistent, professional sales process.
Commercial Sales Manager AutoZone IncCommercial Sales ManagerNYAs permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. This role blends your passion for automotive parts with your sales expertise, empowering you to build lasting partnerships with commercial accounts and deliver exceptional service that truly WOWs.
General Manager Pump, Power & HVAC EquipmentShare.com IncGeneral Manager Pump, Power & HVACHartford, CT$75,000–$105,000 / yearWe're hiring a General Manager at our Advanced Solution rental facility in Hartford, CT (Advanced Solutions), and we're looking for someone who's ready to grow with us, bring energy and drive to their work, and help us build the future of construction. Advanced Solutions branches offer equipment rentals within fluid solutions, climate control, power generation, compressed air, and site/event services.
Fire AlarmSecurity Systems Project Manager Siemens AGFire AlarmSecurity Systems Project ManagerCromwell, CT$75,684–$129,744 / yearLI-BS1 Northeast-EREF VeteranCareers TransitioningServiceMember MilitarySpouse Low voltage Electrical wiring fire alarms Fire Alarm Technician fire alarm system Fire alarm control panel Building safety interfaces safety devices nicet nfpa axis ax wheelock exceder 4100es truealert safelinc next-in protection firelite fire light fire-light silent knight simplex siemens notifier edwards est gamewell mircom fike vigilant siemens xls siemens mxl. As a Project Manager you will Evaluate project specifications drawings and related documents to understand project intentions establishing comprehensive project schedules in coordination with the team while identifying crucial installation timelines.
Sales Manager - Work Truck Northeast Region Federal Signal CorpSales Manager - Work Truck Northeast RegionCT$75,000–$85,000 / yearCommunicates with business unit personnel concerning the business environment, how our products rate in the marketplace, price sensitivity, product mix, technology, market trends, etc., and how to resolve procedural, sales distribution, delivery and service problems. Our products and integrated solutions include systems for campus and community alerting, emergency vehicles, first responder interoperable communications, industrial communications, and command and municipal networked security.
Sales Manager The Aaron's Co IncSales ManagerHamden, CT$18.75–$19.75 / hourAn employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes: Paid time off, including vacation days, sick days, and holidays.
Experienced Automotive Parts Manager Executive Auto GroupExperienced Automotive Parts ManagerNew Haven, ConnecticutThe Parts Manager is responsible for overseeing the parts department operations, including inventory management, staff supervision, and customer service. Executive Auto Group has proudly served our community for over 50 years and offers long-term career stability.
Mitigation/Restoration Project Manager PuroClean of WiltonMitigation/Restoration Project ManagerWilton, CTYou’ll play a critical role in delivering a world-class customer experience, coordinating with internal teams, and maintaining strong communication with leadership and clients. PuroClean is a leader in emergency property restoration, helping families and businesses recover from water, fire, mold, biohazard, and other property damage events.
Regional Sales Manager (Commercial Roofing) Centimark CorporationRegional Sales Manager (Commercial Roofing)CTReview all activity of Sales Reps (Project Managers & SSR's) to ensure that they are on track as far as processing and exceeding leads, opportunities and follow-up of deals/projects. Our experienced project managers and crews work with all major roof systems and provide state-of-the-art digital tools to help you manage your roofs condition.
Market Development Manager Connecticut and Rhode Island Sazerac Company IncMarket Development Manager Connecticut and Rhode IslandHartford, CTAdditional responsibilities for the Market Development Manager include: Lead and manage a team of Market Development Representatives to build brands, maximize distribution, solve customer challenges and maximize Sazerac merchandising and space-to-sales. Our Louisville office has been named one of the "Best Places to Work in Kentucky" four times, and our Buffalo Trace Distillery has earned the title of "world's most award-winning distillery" through the dedication of our craftsmen for well over 200 years.
NewService Manager - Wallingford CT VIP Tires & ServiceService Manager - Wallingford CTWallingford, CTWhile performing the duties of this job, the associate is exposed to varying weather, climate and temperature conditions, mechanical equipment, automotive and industrial cleaning chemicals and noise levels that may reach 110 decibels depending upon type of service being performed. The Service Manager: Must be an inspirational leader who lives VIP's mission to EARN AUTOMOTIVE CUSTOMERS FOR LIFE by setting expectations such that VIP team members deliver an exceptional experience for every customer.
Area Manager Airport Operations and Guest Services Breeze Aviation Group IncArea Manager Airport Operations and Guest ServicesWindsor Locks, CTThe Area Manager oversees all Guest Services ground activities and day-to-day operations in their assigned locations while providing leadership and motivation to all team members including business partner teams. Responsible for safety programs to ensure a safe workplace for Team Members, Guests, Business Partners, aircraft, ground service equipment, and facilities at their assigned station.
Market Development Manager - Connecticut and Rhode Island Sazerac CompanyMarket Development Manager - Connecticut and Rhode IslandConnecticutOur Louisville office has been named one of the “Best Places to Work in Kentucky” four times, and our Buffalo Trace Distillery has earned the title of “world’s most award-winning distillery” through the dedication of our craftsmen for well over 200 years. Sazerac Company produces and markets the most award-winning bourbons and whiskeys in the world, including Buffalo Trace, Pappy Van Winkle, Eagle Rare, Blanton’s, and Sazerac Rye.
Mgr Operations CSC ServiceWorks, Inc.Mgr OperationsHartford, CTSpecific physical demands may vary based on assigned geography or equipment including: Ability to lift to 75 pounds, push or pull up to 250 pounds, and frequently work in a variety of environmental conditions (both weather and non-weather related) plus stooping kneeling, climbing, crouching or reaching. Our Best-in-Class team of 2,500 dedicated professionals' benefit from work that's steady (but never boring), time to enjoy what matters, appreciation and rewards in return for hard work and accountability, and support in growing a fulfilling career.
Territory Sales Manager Club Car LLCTerritory Sales ManagerBrookfield, CTp>Description: The Territory Manager travels throughout this Northeast territory and meets with public or private golf course management, other golf related market representatives and the public to sell/lease golf and utility vehicles ensuring Club Cars profit margin remains within the guidelines. · Monitors credit approval process to ensure that all pertinent information is submitted, and proposed delivery schedule is met; obtains finance/lease terms and makes offer to customer; prepares leasing proposal and submits to Customer Order Manager for processing.
District Manager RedLion Mobile - Connecticut RedLion MobileDistrict Manager RedLion Mobile - ConnecticutWestport, CTOur teams connect residential and business customers to essential services including high-speed internet, mobile, video, and voice by delivering exceptional in-store experiences across our retail network. We’re seeking experienced multi-unit retail leaders—ideally with a background in wireless, cable, or consumer electronics—who are passionate about developing teams, driving operational excellence, and exceeding sales goals.
Automotive Service Manager/ Assistant Manager MidasAutomotive Service Manager/ Assistant ManagerBranford, ConnecticutHere is why you should consider working for AMG Enterprises: Joining our automotive repair team is an opportunity to become part of a dynamic, sales-driven environment that strikes the perfect balance between corporate efficiency and the warmth of a family-owned business. Whether you're interested in advancing your technical skills, expanding your knowledge of automotive repair, or developing your sales and customer service abilities, we provide ongoing training and development opportunities to support your career aspirations.3.
Senior Manager, Digital Experience Delivery - Remote CSAA Insurance GroupSenior Manager, Digital Experience Delivery - RemoteCTRemote$160,155–$177,950 / yearAlabama - Home Teleworkers, Alabama - Home Teleworkers, Arkansas - Home Teleworkers, California - Home Teleworkers, Colorado - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, District of Columbia - Home Teleworkers, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker, Montana - Home Teleworkers {+ 21 more}. The Senior Manager is accountable for end-to-end execution of agent and member digital sales and service experiences within CSAA personal lines, ensuring consistent, high-quality delivery across distribution channels (AAA club agency, independent agency, direct, and alternative platforms).
Regional Safety and Training Manager GreyhoundRegional Safety and Training ManagerHartford, CT$65,000–$100,000 / yearAs a Regional Safety and Training Manager, you will actively participate in and oversee all Driver Training and Driver Safety Compliance, this includes training operations staff on managing Drivers Hours of Service, Driver Fatigue and overall driver Compliance. Handle Driver Background Checks, Driver Qualification Files, FMSCA Clearing House, DOT Certs and other on boarding documents as needed and assigned.
Warehouse Manager - Full-Time, Benefits! West Shore Home, Inc.Warehouse Manager - Full-Time, Benefits!Hartford, CTAs our nationwide growth accelerates, our Warehouse Operations team in Hartford plays a key role in driving forward our mission of Bringing Happiness to Every Home by ensuring all products are received and staged properly, thoroughly inspected, and accurately inventoried in a clean and safe environment. What started as a local window & door replacement company in a small Pennsylvania suburb has grown into a technology-enabled home improvement powerhouse with over 2,500 employees across 16+ states.
Night Shift Service Manager - Wethersfield, CT The Goodyear Tire & Rubber CoNight Shift Service Manager - Wethersfield, CTWethersfield, CT$30–$35 / hourHow to perform line technician services, routine inspections/maintenance, system diagnostics, and problem-solving, brake repairs, fluid exchanges/flushes, preventative maintenance, and tire installation Document all work performed on the repair order Report any safety issues immediately to management Promote teamwork to deliver times and accurate guest care Maintain strict adherence to Company policy on vehicle care and operation Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting. Minimum 1 year of previous Automotive Service management experience Valid driver"s license Must be at least 18 years of age No relocation is being offered for this position Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future Preferred Qualifications: Previous automotive service sales experience Previous automotive service experience ASE Certification About the Role: What skills will you learn?
Health at Home Registered Nurse Case Manager Waterbury HospitalHealth at Home Registered Nurse Case ManagerWatertown, CTJOB SUMMARY: Manages the plan of care and services of assigned patients Coordinates all disciplines involved in the assigned patients plan of care Partners with others to effect change and produce positive patient outcomes Provides direct care and health counseling and teaching to agency patients Participates in the Agencys Community Wellness Program Performs on-call and extended hours activities to meet the needs of the agency as assigned Performs all duties in compliance with applicable federal and state regulations and Agency policies and procedures Provides exemplary customer service to all customer contacts Performs all other duties that management may determine necessary Reports to the Clinical Manager QUALIFICATIONS: Minimum Education and Experience The Nurse Case Manager will have one of the following: (1) B.S. in Nursing; (2) Associates Degree in nursing; (3) RN diploma from an approved school of nursing. Participates in the Agencys Community Wellness Program that may include but are not limited to blood pressure, diabetic screenings, health counseling, education and administration of vaccines to community dwelling adults The Nurse Case Manager contributes to the agencys Quality Improvement (QI) Program.