Territory Sales Manager, MEP - Michigan Stanley Black & DeckerTerritory Sales Manager, MEP - MichiganGrand Rapids, MichiganRemoteJoin our top-notch team of approximately 43,500 diverse and high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®. We are committed to ensuring our state-of-the-art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet.
Territory Manager - Greater Western Michigan BioTAB HealthcareTerritory Manager - Greater Western MichiganGrand Rapids, MIThis role requires a comprehensive understanding of the entire patient process and revenue cycle for all insurance payers including the criteria to qualify patients under CMS guidelines, private payer copays, deductibles, and the required documentation. TERRITORY MANAGER For more than 20 years, BioTAB Healthcare, LLC has supported patients with lymphatic, wound, and circulatory disorders through proven treatment solutions.
BIM Manager Kent Companies IncBIM ManagerGrand Rapids, MIBIM Manager leads Building Information Modeling (BIM) and digital delivery, ensuring project teams and trade partners have accurate, constructible models and reliable information to plan, coordinate, and install work safely and efficiently. BIM Execution Plans (BEP) and project setup: Create and maintain project-specific BEPs and BIM deliverable requirements; define roles, responsibilities, model uses, level of development (LOD), coordination cadence, and information handoffs.
Case Manager SevitaCase ManagerMuskegon, MIIn a variety of locations and community-based settings, we offer a range of programs, including vocational and therapy programs, day treatments, and specialized services for infants, children, adolescents, Military Service Members and Veterans. The Case Manager meets and works with individuals to gather information; assesses each individual's needs; assesses the plan and cost of care; and identifies and implements services to meet an individual's needs.
Contractor Quotations & Project Manager - Kendall Electric Kendall Electric, Inc.Contractor Quotations & Project Manager - Kendall ElectricGrand Rapids, MIExciting work you will do: The essential duties and responsibilities of the Contractor Quotations Project Manager position will consist of, but are not limited to, the following: Sell company products and services to customers calling into the branch by gathering information about their needs, providing technical assistance when required, quoting, soliciting orders, and suggesting additional products in a fast-paced multi-tasking environment. Analytics/Computer Skills: Experience working with MS Office; ability to collaborate with and engage additional commercial or technical resources when appropriate; strong ability to prioritize and manage multiple tasks; business acumen including problem solving skills, critical thinking, and analytical abilities.
Customer Service - Self Storage Manager Public StorageCustomer Service - Self Storage ManagerWyoming, MITransportation: Our employees are required to have a valid drivers license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.
Home Health Clinical Manager Trinity Health CorporationHome Health Clinical ManagerMuskegon, MIAs a Home Health Clinical Manager, you'll manage the clinical and operational elements of the homecare program, achieving identified targets, metrics of: clinical outcomes/ratings at target or better, productivity, visits/episode, overtime, employee engagement/retention, budget targets. Trinity Health At Home- Muskegon is a trusted member of Trinity Health At Home, a national home care, hospice and palliative care organization serving communities across 11 states.
Associate Property Manager SROA PROPERTY MANAGEMENT, LLCAssociate Property ManagerWyoming, MIPart timeFlexible Spending Accounts (FSA), Health Savings Accounts (HSA), and Dependent Care Flexible Spending Accounts (DCFSA) for tax-advantaged savings. Are you the kind of person who gets bored working in an office and wishes you could have a job that would give you the opportunity to talk to customers, walk outside to get your daily steps and other stuff?
Property Manager SROA PROPERTY MANAGEMENT, LLCProperty ManagerComstock Park, MIPart timeFlexible Spending Accounts (FSA), Health Savings Accounts (HSA), and Dependent Care Flexible Spending Accounts (DCFSA) for tax-advantaged savings. Are you the kind of person who gets bored working in an office and wishes you could have a job that would give you the opportunity to talk to customers, walk outside to get your daily steps and other stuff?
Enterprise Customer Success Manager MSC Industrial Direct Co IncEnterprise Customer Success ManagerGrand Rapids, MI$62,416–$98,082 / yearThrough data-driven analysis, risk management, and cross-functional collaboration, the Customer Success Manager ensures accounts deliver sustainable profitability and ROI while uncovering opportunities for optimization, upselling, and long-term business expansion. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions.
Building Enclosure Commissioning (BECx) Project Manager dbHMSBuilding Enclosure Commissioning (BECx) Project ManagerGrand Rapids, MichiganThis role will join a collaborative team of commissioning professionals for a variety of projects while working closely with clients, client reps, architects, and MEP engineers in creating designs for all kinds of spaces. This position is expected to be comfortable representing the company to external clients as well as to other industry professionals (design professionals, tradespeople, manufacturer’s representatives, etc.), which is paramount in building and maintaining industry relationships.
NewNeodent Territory Manager - Grand Rapids/Lansing Straumann GroupNeodent Territory Manager - Grand Rapids/LansingGrand Rapids, MIThis position is responsible for, but not limited to, the following: • Customer Focus: Build authentic relationships with dental professionals by understanding their needs and delivering tailored solutions aligned with Neodent's innovative implant systems, digital solutions, and regenerative concepts. We develop, manufacture, and supply dental implants, clear aligners, instruments, CADCAM prosthetics and biomaterials for use in esthetic dentistry, tooth replacement and restoration solutions or to prevent tooth loss.
NewPrivate Equity Mergers & Acquisitions Strategy & Diligence Manager DeloittePrivate Equity Mergers & Acquisitions Strategy & Diligence ManagerGrand Rapids, MI$155,600–$306,800 / yearThe team combines strategic advisory (M&A strategy, deal thesis, growth pathways, buy/build/partner, portfolio rationalization, and buy-/sell-side readiness) with diligence capabilities across commercial and operational lenses to pressure-test forecasts, quantify synergies, and surface value drivers and deal risks that can affect price or structure. Our clients include asset, wealth, and investment advisers and administrators from every sector of the industry, including investment managers, broker-dealers, banks, insurance companies, mutual funds, hedge funds, private equity, alternative products, and other money managers.
Med Care Manager Sunrise Senior LivingMed Care ManagerGrand Rapids, MIAdminister, assist with, and observe medications and treatments for each resident using the medication administration record and the Six Rights of Medication Pass (“Right” resident, medication, dosage, time, route, right to refuse). Maintain and clean the Medication Room, medication carts, and treatment carts for neatness, cleanliness, availability of medications, and expired medications.
Retail Co-Store Manager Ollie's Bargain Outlet, Inc.Retail Co-Store ManagerGrand Rapids, MIManagement experience with these companies translates well to this opportunity: Walmart, 5 Below, Burlington Stores, Big Lots, Dollar General, Rural King, Gabes, Dicks Sporting Goods and Bed Bath and Beyond just to name a few. Assist the Store Team Leader with managing payroll budgets, expenses, store banking, shrink reduction, and the timely completion of related reports to ensure financial and operational goals are met.
Customer Sales Manager, Meijer Haleon PlcCustomer Sales Manager, MeijerGrand Rapids, MIPlease note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, Haleon may be required to capture and report expenses Haleon incurs, on your behalf, in the event you are afforded an interview for employment. The Customer Sales Manager role will provide the candidate the opportunity to own their business, build and execute commercial plans and activate the breadth of Haleon and customer to deliver differentiated growth.
NewWarehouse Operations Manager Pool CorpWarehouse Operations ManagerGrand Rapids, MI$5–$10 / hourKnowledge of industrial product lines such as pool and spa equipment, chemicals, construction materials, plumbing supplies, electrical supplies, HVAC supplies, auto parts, irrigation supplies, or similar industrial tangible goods helpful. Our network includes SCP Distributors, SCP Distributors International, Superior Pool Products, National Pool Trends, Pinch A Penny, and Horizon Distributors.
Automotive Floorplan Territory Manager Hankey Group ExternalAutomotive Floorplan Territory ManagerGrand Rapids, MichiganCompany Overview: About Westlake Floorplan Company Westlake Floorplan Company was established in 2013 as a division of Westlake Financial Services – the leading lender for independent and franchise dealerships. Responsibilities include but not limited to signing dealerships, driving sales, ensuring excellent servicing of accounts, and effectively managing associated risks.
Project Manager - Tool & Die Guo Ji Tooling SystemsProject Manager - Tool & DieGrand Rapids, MIJob title : Project Manager - GTS Reports to : President Supervisory responsibilities : N/A Summary/objective : Guo Ji Tooling Systems is the international arm of Tooling Systems Group, a leading supplier of automotive stamping dies, molds, and automation assembly equipment. The Project Manager is responsible for coordination, tracking and communication with all appropriate internal employees and customer representatives through the entire life of the project.
Property Manager Storage Rentals of AmericaProperty ManagerComstock Park, MichiganFlexible Spending Accounts (FSA), Health Savings Accounts (HSA), and Dependent Care Flexible Spending Accounts (DCFSA) for tax-advantaged savings. Are you the kind of person who gets bored working in an office and wishes you could have a job that would give you the opportunity to talk to customers, walk outside to get your daily steps and other stuff?
Transitional Care Manager RN Trinity HealthTransitional Care Manager RNMuskegon, MIEffectively assesses members to ensure provision and transition to an appropriate level of care, to minimize inpatient re-admissions, and to ensure that members' medical, environmental and psychosocial needs are met across the continuum of care. Initiates onsite hospital visits/rounds as needed to assess patient progress and meet with appropriate members of the patient care team.
Home Health Clinical Manager Trinity HealthHome Health Clinical ManagerMuskegon, MIAs a Home Health Clinical Manager, you'll manage the clinical and operational elements of the homecare program, achieving identified targets, metrics of: clinical outcomes/ratings at target or better, productivity, visits/episode, overtime, employee engagement/retention, budget targets. Trinity Health At Home - Muskegon is a trusted member of Trinity Health At Home, a national home care, hospice and palliative care organization serving communities across 11 states.
Ambulatory RN Care Manager - Southeastern MI Trinity HealthAmbulatory RN Care Manager - Southeastern MIGrand Rapids, MIWhat the RN Care Manager will need: • Graduation from an accredited BSN Program • Current Michigan RN license, current CPR certification, valid Michigan Driver's license • Three years acute care or case management experience • Preferred: Two years of utilization or HMO experience. • Initiates onsite hospital visits/rounds as needed to assess patient progress and meet with appropriate members of the patient care team.
Associate Property Manager Storage Rentals of AmericaAssociate Property ManagerWyoming, MichiganFlexible Spending Accounts (FSA), Health Savings Accounts (HSA), and Dependent Care Flexible Spending Accounts (DCFSA) for tax-advantaged savings. Are you the kind of person who gets bored working in an office and wishes you could have a job that would give you the opportunity to talk to customers, walk outside to get your daily steps and other stuff?
Controls Account Manager Trane TechnologiesControls Account ManagerGrand Rapids, MichiganDL NUMBER - Driver License, Valid and in State with no major or frequent traffic violations included, but not limited to: DUI, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years. In this role, you are primarily responsible for delivering on our business strategy by developing long term customer relationships with consulting engineers, contractors, and building owners with a focus on providing customers a total solution for the most energy efficient buildings.
NewProject Manager / Residential Comfort Advisor – HVAC, Generator & Electrical Sales Heartland Home ServicesProject Manager / Residential Comfort Advisor – HVAC, Generator & Electrical SalesGrandville, MichiganWe are seeking an experienced, customer-focused Residential Comfort Advisor / Project Manager to join our growing team, providing homeowners with customized HVAC, generator, and electrical solutions . Coordinate with HVAC, generator, electrical, and installation teams to ensure sold projects are accurately scoped and prepared for installation.
General Manager Envoy Air Inc.General ManagerGrand Rapids, MichiganFull timePossess a valid, unexpired and unsuspended REAL ID-compliant , state driver’s license; or otherwise maintain all necessary authority and identification to travel for business needs as required; some license restrictions may prohibit a candidate from being considered for this role. Lead a team to run a safe, efficient, and effective operation while delivering top notch service to American Airlines customers.
Sales Manager Service Corporation InternationalSales ManagerGrandville, MI$60,000–$200,000 / yearManage Sales Counselors acting as their primary reference regarding the aftercare process, prospecting, product knowledge, sales presentations, closing skills, prices, terms, paperwork, sales guideline questions, compliance issues, and delivery of customer service. Provide initial and ongoing sales instruction to ensure that all Sales Counselors meet or exceed the needs of the customers.
Project Manager Terracon Consultants IncProject ManagerGrand Rapids, MIThis may include preparing calculations, designs, reports and work specifications; developing project schedules, budgets and forecasts; and selecting materials, equipment, project staff, and external contractors. Coordinates with accounting for financial management of business intelligence, invoicing and collectionsDevelop understanding and be aware of project-related risk.
Property Manager, Timber Ridge Sterling GroupProperty Manager, Timber RidgeWyoming, MIOversee and verify that all team members complete morning merchandising each day within the first hour to ensure the community is clean, organized, and ready for business operations. Ensure high occupancy levels by implementing effective marketing strategies, managing tenant renewals, and maintaining a waitlist when appropriate.
Channel Sales Manager, Cloudhealth Arrow Electronics IncChannel Sales Manager, CloudhealthWyoming, WYRemote$166,700–$210,104.22 / hourTrack and analyze sales performance, pipeline health, and key performance indicators, taking corrective action when needed Ensure all clients' details and related pipeline and sales cycle related information is timely and properly documented and managed in CRM (Salesforce) Ensure proper sales quotas distribution and compensation plan communication to your direct reports Create and foster a collaborative working environment to enable creativity and success within your team, with your peers and your direct manager What We Are Looking For Proven Enterprise software / SaaS / Cloud channel sales leader with a track record of successful quota attainment and revenue growth Ideally, solid experience in FinOps, Software asset Management, Software lifecycle management Experience selling or leading teams focused on AWS, Azure and Google Cloud with strong understanding of their partner ecosystem A "hands on deals" leadership mindset rather than management only - someone who leads by example, inspires others, and elevates the team Requires familiarity with Salesforce.com and the ability to work effectively within the platform Skilled in recruiting, training, and developing sales talent, able to coach on methodology, process, and deal execution Strong communicator who can use analogies, stories, and relatable examples to inspire confidence and connection Outgoing, confident, and a positive culture driver who contributes to a fun, high-performance environment Self-aware, coachable, and open to feedback with a growth mindset Solid industry acumen with the ability to engage credibly with technical buyers Skilled at building and leveraging a professional network to create opportunities and partnerships Comfortable working in a fast-moving transformative environment with a bias toward action and accountability Work Arrangement Fully Remote: Must be able to travel to an Arrow office location as requested by Arrow leadership. What You'll Be Doing Develop and execute effective sales strategies to drive revenue growth and meet or exceed targets Recruit, onboard, and mentor a high-performing sales team while fostering a collaborative, supportive, and winning culture Inspire and motivate your direct reports through coaching, hands on support, and ongoing feedback Actively participate in opportunity management, leveraging effective MEDDPICC sales methodology, and helping representatives navigate complex opportunities Build and maintain strong relationships with prospects and active partners Collaborate cross-functionally with marketing, customer success, product, presales engineering, technical account management, and operations to improve sales efficiency and accelerate growth Continuously refine the sales process to increase effectiveness, shorten cycles, and support scalable growth Stay informed on industry trends, FinOps best practices, and emerging technologies to guide team development.
NewSales & Customer Service Segment Manager (Onsite) RTXSales & Customer Service Segment Manager (Onsite)Norton Shores, MichiganBachelor’s Degree with a minimum of 10 years of sales, customer service, commercial and people leadership, or other technical experience in an aftermarket spare parts business or related aerospace environment; OR an Advanced Degree with a minimum of 7 years of prior relevant experience. Lead, develop, and coach a high-performing team of customer service managers, account managers, and customer support specialists, fostering commercial, ethical, and people-focused leadership to build future leaders.
Deployment & Operations Manager Deloitte Touche Tohmatsu LtdDeployment & Operations ManagerGrand Rapids, MI$113,100–$208,300 / yearThis role is accountable for ensuring research programs across their respective centers are executed smoothly, that their centers' research teams consistently hit publishing deadlines, follow project management and compliance best practices, and ensure clear ownership across the project lifecycle. Ensure alignment and compliance with ongoing Thought Leadership Transformation initiatives within centers, including: Incenting and driving innovation within the center with a focus on tech, proprietary AI research tools, and GenAI adoption, in close partnership with the Center's Applied Business Analytics (ABA) team member.
Territory Manager (Grand Rapids) Mobia Medical IncTerritory Manager (Grand Rapids)Grand Rapids, MIVivistim Paired VNS Therapy combines targeted vagus nerve stimulation with functional movement to promote neuroplasticity and improve the brain's ability to relearn motor skills. The company's Vivistim Paired VNS Therapy is the first and only FDA-approved implantable solution designed to improve function in chronic ischemic stroke survivors with moderate to severe upper limb impairments.
GRR Station Manager - Ground Handling Swissport International AGGRR Station Manager - Ground HandlingGrand Rapids, MI$95,000–$102,000 / yearJob Summary Station Manager is responsible for overall station performance, combining cross-business line know-how, leadership skills, commercial acumen and the ability to coordinate the support functions that enable your station to perform. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.
SCNO Strategic Sourcing & Procurement Senior Manager Deloitte Touche Tohmatsu LtdSCNO Strategic Sourcing & Procurement Senior ManagerGrand Rapids, MI$171,600–$338,300 / yearWe advise companies on potential areas of savings relating to both indirect SG&A costs as well as direct Cost of Goods Sold (COGS), and enable digital transformation goals of Strategic Sourcing & Procurement functions through technology (e.g., Coupa, Ariba, etc.) assessments, selection, implementation, and continuous operations. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Case Manager, Immigration - Spanish Bilingual The GEO Group IncCase Manager, Immigration - Spanish BilingualGrand Rapids, MIIdentifies and maintains relationships with translation resources in the community, including private services, volunteers, universities, English as a Second Language (ESL) schools, NGOs, churches, and other organizations that might have resources to offer. At least two (2) years of customer service or case management experience required; experience in fields related to law, social work, detention, corrections or working with multi-cultural clients preferred.
Commercial Flooring Project Manager CusterCommercial Flooring Project ManagerGrand Rapids, MichiganThis role partners with the sales team during the pre-order phase to ensure a seamless transition into project execution and oversees all post-order activities, including procurement, scheduling, budgeting, installation coordination, customer communication, and project closeout. Prepare and manage project budgets, purchase orders, change orders, progress billings, including monthly AIA billings, and support project financial tracking through closeout.
Account Manager Exotic Automation & SupplyAccount ManagerGrand Rapids, MIGeneral Summary: Company Representative responsible for identifying, developing and maintaining sales opportunities and business relationships for an assigned group of customers within a designated territory. Sales & Revenue Management Manage sales performance and gross margin targets for all product lines and services as outlined in annual forecasts and territory plans.
Residential Program Manager - Neo Wyoming - Full Time Hope Network West MichiganResidential Program Manager - Neo Wyoming - Full TimeWyoming, MI$22 / hourPart timeAt Hope Network , over 2,800 compassionate professionals serve individuals across 280+ locations statewide—each playing a vital role in creating powerful comebacks. Whether through hands-on care or essential behind-the-scenes support, every team member contributes to a greater purpose: transforming lives.
Residential Program Manager - Neo Wyoming - Full Time Hope Network CareersResidential Program Manager - Neo Wyoming - Full TimeWyoming, MichiganAt Hope Network , over 2,800 compassionate professionals serve individuals across 280+ locations statewide—each playing a vital role in creating powerful comebacks. Whether through hands-on care or essential behind-the-scenes support, every team member contributes to a greater purpose: transforming lives.
Middle Market Commercial Lines Account Manager Harrison Gray Search & ConsultingMiddle Market Commercial Lines Account ManagerGrand Rapids, MichiganTechnical Comfort : While high-level Excel pivot table mastery isn't the primary driver for this specific desk (unlike the Large Account/Captive roles), proficiency in the Microsoft Office suite remains essential for accurate documentation. This role is designed for a dedicated professional who thrives in a steady environment, managing a stable and diverse book of business that balances complexity with a structured workflow.
Assistant Project Manager Terracon Consultants IncAssistant Project ManagerGrand Rapids, MISubmits project deliverables to client as per contract scope and scheduleResponsible to deliver work within approved budgetCoordinates with APR to ensure appropriate oversight is in place and sufficient time allowed for reviews of all critical junctures. Estimate the costs, resources, and time required to complete the assigned phase of a project and monitor activities, allocate resources and assign tasks to ensure these targets are met.
Environmental Assistant Project Manager Terracon Consultants IncEnvironmental Assistant Project ManagerGrand Rapids, MISubmits project deliverables to client as per contract scope and scheduleResponsible to deliver work within approved budgetCoordinates with APR to ensure appropriate oversight is in place and sufficient time allowed for reviews of all critical junctures. Estimate the costs, resources, and time required to complete the assigned phase of a project and monitor activities, allocate resources and assign tasks to ensure these targets are met.
Private Equity Mergers & Acquisitions Strategy & Diligence Manager Deloitte Touche Tohmatsu LtdPrivate Equity Mergers & Acquisitions Strategy & Diligence ManagerGrand Rapids, MI$155,600–$306,800 / yearThe team combines strategic advisory (M&A strategy, deal thesis, growth pathways, buy/build/partner, portfolio rationalization, and buy-/sell-side readiness) with diligence capabilities across commercial and operational lenses to pressure-test forecasts, quantify synergies, and surface value drivers and deal risks that can affect price or structure. Our clients include asset, wealth, and investment advisers and administrators from every sector of the industry, including investment managers, broker-dealers, banks, insurance companies, mutual funds, hedge funds, private equity, alternative products, and other money managers.
Store Manager Bridgestone Americas IncStore ManagerGrand Rapids, MI$61,300–$104,200 / yearWhatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to "Serve Society with Superior Quality", for that, we offer you more than just a competitive compensation; we will provide you: A supportive and engaging onboarding experience to ensure a smooth transition into our team. Responsible for every aspect of the store operation, which includes: selecting, coaching and developing store teammates as well as merchandising, advertising and promotion of products and services.
Operations Manager LoomisOperations ManagerGrand Rapids, MIMaintains company compliance with regulatory statutes involving DOT, OSHA, and EPA.• Should have basic knowledge of Transit Vault, coin vault and CMSQUALIFICATIONS:• 3-5 Years of Leadership Experience a plus• Logistics or transportation experience required• College Education or Military experience is Preferred• 1-2 Years of Safety and Security Experience a plus. Oversee the highly sensitive environment relating to ATM machines and the security required for all safety aspects• Establishes and maintains cooperative relationships with local, state, and federal law enforcement agencies throughout the area and surrounding cities.•
Finance Manager (Open/Competitive) Muskegon County, MichiganFinance Manager (Open/Competitive)Muskegon, MI$34.66–$46.36 / hourThe City matches a $2,000 down payment of a home in the City of Muskegon, an additional $2500 match for purchasing a home in certain neighborhoods, and an additional $3,000 match for homes that require more than $25,000 in repairs or new construction. Under the supervision of the Assistant Finance Director, performs a variety of account-keeping functions associated with accounts payable, payroll, and tax payment receipting.
General Manager Envoy Air IncGeneral ManagerGrand Rapids, MIPossess a valid, unexpired and unsuspended REAL ID-compliant, state driver's license; or otherwise maintain all necessary authority and identification to travel for business needs as required; some license restrictions may prohibit a candidate from being considered for this role. Lead a team to run a safe, efficient, and effective operation while delivering top notch service to American Airlines customers.
Manager In Training Belle Tire Distributors IncManager In TrainingGrand Rapids, MI$70,000–$90,000 / yearWorking closely with a Store Manager mentor, you will learn to lead teams, drive sales, manage operations, and deliver premium customer service. We live by a shared set of values: Customer Satisfaction is the Bottom Line, we always Do the Right Thing, we Set the Tone with a positive attitude, we believe We Are They - there is no "us" and "them" here, and we Walk the Walk by following through on our commitments.