Synthesizes complex or diverse information, generates creative solutions, uses feedback to modify designs, demonstrates attention to detail, identifies and resolves problems in a timely manner, gathers and analyzes information skillfully, develops alternative solutions, works well in group problem solving situations, communicates changes and progress, completes assigned projects on time and budget, assesses own strengths and weaknesses, pursues training and development opportunities, strives to continuously build knowledge and skills, shares expertise with others. Manages difficult or emotional situations, responds promptly to faculty and student needs, solicits student, faculty, and other stakeholder feedback to improve service, responds to requests for service and assistance, meets commitments, develops and maintains courteous and effective working relationships with students, faculty, other stakeholders, vendors and/or any other representatives of external organizations.