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Dispatch according to priorityMeet or exceed monthly budgeted revenue with a 65% or higher GPWork with PSSR to quote repairs timely and accuratelyOpen and close work orders with accuracy and clarity for customer billingMonitor employee training progressDiscipline according to the Alta Handbook- working closely with HROversee payroll entry and audit for accuracyPurchase order acquisition and coordinationMonitor work in progress dailyResponsible for condition of service vehicles and facilityRequired to be in the on the weekend on call rotation for your segmentRecruit / interview / hire techniciansPerform yearly technician reviewsPromote a positive customer experienceIncorporates Alta's Guiding Principles into daily activitiesPerforms other duties as needed. Responsibilities for this role include but are not limited to: Organize and present at weekly tech meetings and safety trainingMaintain high-quality service delivery in an efficient, productive, and profitable mannerMaintain ongoing maintenance schedules for service accountsOrganize, coordinate, and schedule all scheduled maintenance, replacement, and Customer service work ordersAssist or assign assistance for technician on accounts to ensure work qualityMaintain open and positive communication (both in verbal and written form) with employees, departments, customers, and vendorsMaintain appropriate staffing level and workload distribution to meet customer and business needs.

Alta Equipment Group Inc.

Field Service Supervisor

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Physical Demands/Work Environment: Physical/Sensory Functions: Regularly will sit, use hands, talk/hear; Occasionally will stand, walk, reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl, taste/smell. Whether it's selling the world's-best big iron, rolling up your sleeves and servicing our industry-leading construction and material handling product brands or being a difference maker behind the scenes, we can use your skillset.

Alta Equipment Group Inc

The partnership includes overseeing the Raymond James Stadium food and beverage program development and management for concessions, suites and premium areas for all game days, concerts, special events and any food and beverage related activations for the iconic Pirate Ship. Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.

Legends

IT Supervisor - Raymond James Stadium

Legends Global

Customer Service (Internal & External)- Recognizes and attends to important details with accuracy and efficiency; treats customers courteously; responds to customer requests in a timely manner; elicits feedback from customers to monitor their satisfaction; considers both short and long-term interests of the customer in making service decisions; proactively identifies customer needs; takes responsibility to resolve customer complaints; takes business or personal risks to serve customers' long-term interests; creates strategies to help the organization serve customers more effectively. The Diversion Crisis Intervention Specialist (C3) supports this mission by answering calls transferred from 911 Dispatch, with the primary goal of de-escalating callers, providing crisis intervention and comprehensive information and referral services, and reducing the need for law enforcement response.

Dispatch Manager Jobs in Tampa, FL

Field Service Supervisor Alta Equipment Group Inc.

Field Service Supervisor Alta Equipment Group Inc

IT Supervisor - Raymond James Stadium Legends

IT Supervisor - Raymond James Stadium Legends Global

Diversion Crisis Intervention Specialist Crisis Center of Tampa Bay

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