Director of Organizational and Talent Development Vaco LLCDirector of Organizational and Talent DevelopmentMemphis, TN$150,000–$160,000 / yearDetermining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Resource / Travel Director of Nursing (DON) Signature HealthCARE TN, NashvilleResource / Travel Director of Nursing (DON)Nashville, TNOur continuum of care includes skilled nursing, rehabilitation, assisted and memory care, and home-based services supported by innovative technologies like telehealth and Care.ai-enabled solutions. As an award-winning organization recognized over the years by national outlets such as U.S. News & World Report , we take pride in fostering compassionate care environments and being an employer of choice in the healthcare industry.
NewDirector, Business Development (Talent Solutions) Vaco LLCDirector, Business Development (Talent Solutions)Memphis, TN$40,000–$135,000 / yearSkillsets served include but are not limited to transactional accounting, finance, supply chain, administration, and operations (A/P, A/R, Payroll, Billing, Collections, Administrative Support, Marketing, Sales and Human Resources). . Emotional Intelligence: Maintains a high level of self-awareness and the ability to appropriately identify, manage, and respond to the emotions of self and others; able to read others. .
Director of Accounts Payable - Onsite - Memphis, TN Vaco LLCDirector of Accounts Payable - Onsite - Memphis, TNMemphis, TN$150,000–$160,000 / yearThis senior leadership position will require the management of a large team, the development and implementation of effective accounts payable strategies, and the optimization of processes to ensure timely and accurate payments, efficient vendor relations, and compliance with internal and external controls. Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs.
NewDirector of Operations Vaco LLCDirector of OperationsFranklin, TN$110,000–$125,000 / yearDetermining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Creative Director Vaco LLCCreative DirectorMemphis, TN$31–$36 / hourThe ideal candidate is a highly skilled creative professional who can develop compelling concepts, elevate brand storytelling, and collaborate effectively across cross-functional teams while managing multiple projects in a fast-paced environment. Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs.
Talent Management Director SSR CareerTalent Management DirectorNashville, TennesseeAs Talent Management Director, you’ll lead a highâimpact HR function, supervising our HR Business Partners, overseeing Learning and Development, elevating the colleague experience, and ensuring consistent, compliant practices across our multiâoffice organization. Bachelor’s degree in human resources or comparable field with nine years of applicable experience or master’s degree in human resources or comparable field with seven years of broad-based human resource management experience.
Talent Management Director Smith Seckman Reid IncTalent Management DirectorNashville, TNAs Talent Management Director, you'll lead a high‑impact HR function, supervising our HR Business Partners, overseeing Learning and Development, elevating the colleague experience, and ensuring consistent, compliant practices across our multi‑office organization. Minimum Requirements: Bachelor's degree in human resources or comparable field with nine years of applicable experience or master's degree in human resources or comparable field with seven years of broad-based human resource management experience.
NewDirector of Organizational and Talent Development Vaco Recruiter ServicesDirector of Organizational and Talent DevelopmentMemphis, TNAbout the RoleWe are seeking an experienced Director of Organizational & Talent Development (OTD) to lead enterprise-wide initiatives focused on leadership development, workforce capability, organizational effectiveness, and talent strategy. This is a high-impact leadership position responsible for building and advancing a comprehensive talent development function that strengthens organizational performance, leadership readiness, employee engagement, and workforce sustainability.
Pearl Talent - Director of Sales PearlPearl Talent - Director of SalesNashville, TNRemote$180,000–$300,000You'll personally close high-value opportunities while designing scalable outbound campaigns, hiring and developing SDRs, and ensuring coordination between founder-led relationship selling and outbound prospecting. You'll partner directly with leadership to help scale Pearl from approximately $1M in new ARR per month toward our next phase of growth.
Director of Case Management Wheeler Staffing PartnersDirector of Case ManagementMemphis, TNOur team specializes in placing top talent within healthcare leadership, clinical operations, case management, revenue cycle, nursing leadership, and hospital administration roles. This role is responsible for overseeing hospital utilization management, care coordination, transition planning, patient throughput, and operational leadership of the Case Management Department.
Sourcing & Procurement Management Metals Center of Excellence Lead Associate Director Accenture PlcSourcing & Procurement Management Metals Center of Excellence Lead Associate DirectorNashville, TNWhether identifying opportunities to reduce clients' metals costs and environmental impacts or proposing innovative solutions that curb the effect of soaring prices and longer lead times, Accenture's Sourcing & Procurement team delivers tangible business results for our clients - while also enhancing the employee experience, customer satisfaction, and community impact. Accenture is a leading solutions and services company that helps the world's leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed across the enterprise, bringing together the talent of our approximately 786,000 people, our proprietary assets and platforms, and deep ecosystem relationships.
Director of Supply Chain Management Tritium Pty Ltd.Director of Supply Chain ManagementNashville, TNSupplier & Risk Management: Direct enterprise-wide supplier governance, strategic rationalization, and performance frameworks while setting organizational risk tolerance and leading mitigation strategies across all supply chain risk categories (commodities, lead times, obsolescence, logistics, geopolitical, cyber). Operational Efficiency: Set the strategic direction for end-to-end supply chain infrastructure, overseeing systems architecture, freight strategy, warehouse network design, and material flow to achieve best-in-class delivery performance and cost structure.
Talent Management Specialist Stride, Inc.Talent Management SpecialistNashville, TennesseeThis position is virtual and open to residents of the 50 states and Washington, D.C. Compensation & Benefits:Stride, Inc. considers a person's education, experience, and qualifications, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee's salary level. Support succession planning, talent reviews, and high-potential (HiPo) development initiatives by maintaining accurate data and leveraging tools within Workday to inform strategic talent decisions.
HR - Director, Leader & Talent Development ArchWell Health LLCHR - Director, Leader & Talent DevelopmentNashville, TNThe Director will oversee end-to-end program delivery-including curriculum design, facilitation, logistics, evaluation, and continuous refinement-while partnering closely with operations, HR, clinical leadership, and market leaders to ensure programs align with the realities of a fast-growing, value-based care organization. Job Summary: The Director, Leader & Talent Development is responsible for designing, facilitating, and operationalizing ArchWell Health's enterprise leadership development programs, New Colleague Orientation (NCO), and other core talent development experiences.
Pearl Talent -Business Development Director - Healthcare PearlPearl Talent -Business Development Director - HealthcareNashville, TNRemote$200,000–$400,000Rather than relying primarily on cold outbound, you'll leverage your existing network of founders, executives, operators, and talent leaders to build lasting partnerships with organizations that need world-class global talent. This role combines strategic business development, relationship management, and vertical market ownership, making it ideal for someone who thrives on building trust and opening doors through credibility.
Talent Acquisition Director First Horizon CorpTalent Acquisition DirectorMemphis, TNHeadquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel.
Director, Business Development Talent Solutions Vaco, LLCDirector, Business Development Talent SolutionsMemphis, TN$45,000–$95,000 / yearSkillsets served include but are not limited to transactional accounting, finance, supply chain, administration, and operations (A/P, A/R, Payroll, Billing, Collections, Administrative Support, Marketing, Sales and Human Resources). Emotional Intelligence: Maintains a high level of self-awareness and the ability to appropriately identify, manage, and respond to the emotions of self and others; able to read others.
Director of Information Technology: Tickle College of Engineering - UTK University of Tennessee SystemDirector of Information Technology: Tickle College of Engineering - UTKKnoxville, TN$135,000–$150,000 / yearServes as a TCE representative and expert resource on campus-level IT infrastructure initiatives, evaluates emerging technologies for potential college and campus deployment, and advises IT personnel on policies and best practices related to information security, networking, AV technology, system configuration, and system monitoring. Resolves complex IT issues, manages competing priorities, leads cross-functional IT groups, and provides oversight for IT programs, initiatives, projects, documentation, equipment life-cycle management, software renewals, and installed systems databases.
Instructor, Assistant Professor, Associate Professor of Music & Director of Vocal Music Freed-Hardeman UniversityInstructor, Assistant Professor, Associate Professor of Music & Director of Vocal MusicHenderson, TNTechnology-Demonstrates a broad knowledge and skills tied to widely-used hardware, software, applications, resources, and techniques within an academic environment; Demonstrates knowledge, skills, and expertise tied to web-based collaborative environments and course management systems; Stays abreast of emerging technologies. Student and Faculty Service - Manages difficult or emotional situations; Responds promptly to student and faculty needs; Solicits feedback from students and faculty to improve service; Responds to requests for service and assistance; Meets commitments in a timely fashion.
Senior Director, Product Management Pharmacy Solutions SS&C Technologies Holdings IncSenior Director, Product Management Pharmacy SolutionsTNRemoteThis role serves as the business owner for one or more strategic product domains within the pharmacy platform, partnering across Product, Technology, Operations, Clinical, Sales, Marketing, and Client Success teams to deliver innovative solutions that drive client value and business growth. Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
Director Knowledge Management & Innovation Pillsbury Winthrop Shaw PittmanDirector Knowledge Management & InnovationNashville, District of ColumbiaThis role is responsible for developing and executing the firm’s KM and innovation strategy, managing a multidisciplinary team of Knowledge Lawyers, Innovation Managers, and Knowledge Engineers, and driving initiatives that enhance legal workflows, matter intelligence, precedent management, and practice operations. The Director, Knowledge Management & Innovation will lead the Firm’s Knowledge Management & Innovation function, serving as a strategic partner to business units and firm leadership in advancing knowledge sharing, operational excellence, and AI-enabled legal service delivery.
Director, Master Data Management Highline WarrenDirector, Master Data ManagementMemphis, TNServe as the senior technical authority on enterprise master data management, maintaining deep working proficiency in EnterWorks and MDM design patterns including data modeling, match-merge configuration, survivorship rules, and golden record creation. This role partners with C-level executives, business partners, and external suppliers to ensure the business is satisfied with the MDM approach and methodology, delivering a single, trusted view of product, customer, and vendor data across the enterprise.
Tolling Industry Management Consulting Principal Director Accenture PlcTolling Industry Management Consulting Principal DirectorNashville, TNAccenture is a leading solutions and services company that helps the world's leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed across the enterprise, bringing together the talent of our approximately 786,000 people, our proprietary assets and platforms, and deep ecosystem relationships. The Principal Director is accountable for driving the growth of Accenture's tolling consulting practice-originating and closing new client relationships, shaping and winning large-scale opportunities, and delivering transformational outcomes across the full tolling ecosystem.
Sr. Director, Product Management HealthStream, Inc.Sr. Director, Product ManagementNashville, TN$131,182–$170,000 / yearThis role works across multiple internal departments to define and implement the product family's strategy and roadmap, assuring measurable attainment of revenue and customer satisfaction goals, and aligning all activities with HealthStream's organizational strategy and goals. The Senior Director, Product Management is a complex, well-respected, and highly visible role responsible for the success of the Resuscitation product vision and a specific portfolio of products.
Director, Service and Release Management Cubic CorpDirector, Service and Release ManagementTN$140,000–$200,000 / yearThis role leads a multi-disciplinary team of Operational Service Delivery Managers (SDMOs), Project Managers, and Release Managers, providing unified direction across the functions responsible for running services, delivering programs, and controlling the flow of change through lower and production environments. The Director and their team are the primary operational liaison to customers and customer-facing teams, working hand-in-hand with Service Delivery Managers (SDMs), Associate General Managers, and regional Customer Success Heads to ensure that service performance translates into sustained customer confidence.
NewBusiness Development Director (Manhattan Warehouse Management) Accenture PlcBusiness Development Director (Manhattan Warehouse Management)Nashville, TNDevelop business cases that clearly articulate expected benefits, including cost reduction, productivity improvement, working capital optimization, service-level improvement, capacity expansion, and revenue enablement. Coordinate cross-functional pursuit teams that may include account executives, industry leaders, Manhattan specialists, solution architects, delivery teams, finance, pricing, legal, contracting, and alliance partners.
Sr. Director Product Management Fortive CorporationSr. Director Product ManagementNashville, TN$133,600–$248,500 / yearProvation’s comprehensive portfolio spans the entire patient encounter, from pre-procedure through post-procedure, with solutions for physician and nursing documentation (Provation® MD, Provation® Apex, MD-Reports, Provation® endoPRO®, and Provation® MultiCaregiver), anesthesia documentation (#1 Best in KLAS Provation® iPro), patient engagement, surgical care coordination, quality reporting, and billing capture (Provation® SurgicalValet™), order set and care plan management (Provation® Order Set Advisor™ and Provation® Care Plans), and EHR embedded clinical documentation (Provation® Clinic Note). We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care.
Assistant Director of Nursing (RN ADON) Westmoreland Care & Rehab CenterAssistant Director of Nursing (RN ADON)Westmoreland, TennesseeFull timeAs an award-winning organization recognized over the years by national outlets such as U.S. News & World Report , we take pride in fostering compassionate care environments and being an employer of choice in the healthcare industry. Our continuum of care includes skilled nursing, rehabilitation, assisted and memory care, and home-based services supported by innovative technologies like telehealth and Care.ai-enabled solutions.
VP, Periop Services and Executive Director of Periop Medicine University of Tennessee Medical CenterVP, Periop Services and Executive Director of Periop MedicineKnoxville, TNThe Perioperative Services division of UT Medical includes all departments of the hospital related to surgical services, such as the Main Operating Rooms (36 ORs), UT Day Surgery (6 ORs), Pre-Anesthesia Testing, PreOp, PACU, and Sterile Processing, along with the Endoscopy Center (7 procedure rooms). The Center for Perioperative Medicine is one of the organization's most strategically important service lines, bringing together surgeons, anesthesiologists, nurses, and multidisciplinary teams to deliver coordinated, patient-centered care across the surgical continuum.
NewTransaction Management Director CBRE Group IncTransaction Management DirectorNashville, TNCBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage serving, valuations); Building Operations & Experience (facilities management, property management, flex space & experience); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Austin - Texas - United States of America, Bentonville - Arkansas - United States of America, Cleveland - Ohio - United States of America, Miami - Florida - United States of America, Nashville - Tennessee - United States of America, Seattle - Washington - United States of America.
Data Engineering, Management & Governance Senior Manager/Associate Director - Financial Services Accenture PlcData Engineering, Management & Governance Senior Manager/Associate Director - Financial ServicesNashville, TNData Engineering, Management & Governance Senior Manager and the job duties are as follows: Architect scalable solutions for new rollouts, enhancements, and lifecycle maintenance, integrating best practices across DevOps, MLOps, and DataOps frameworks. Drive cross-functional project planning for complex IT initiatives, defining objectives, technology stacks, systems architecture, schedules, budgets, and staffing strategies in collaboration with senior leadership.
Data Engineering, Management & Governance Senior Manager/Associate Director - Products Accenture PlcData Engineering, Management & Governance Senior Manager/Associate Director - ProductsNashville, TNData Engineering, Management & Governance Senior Manager and the job duties are as follows: Architect scalable solutions for new rollouts, enhancements, and lifecycle maintenance, integrating best practices across DevOps, MLOps, and DataOps frameworks. Drive cross-functional project planning for complex IT initiatives, defining objectives, technology stacks, systems architecture, schedules, budgets, and staffing strategies in collaboration with senior leadership.
Program Management Director - Sustainability Reporting and Engagement Oracle CorpProgram Management Director - Sustainability Reporting and EngagementNashville, TN$139,400–$291,800 / yearThe successful candidate will provide visionary leadership, manage and develop a multidisciplinary team, and drive Oracle's sustainability disclosures and communications in alignment with corporate growth and global regulatory trends. Cultivate and manage relationships with key external stakeholders, including customers, industry groups, regulators, and sustainability partners, representing Oracle's sustainability progress and commitments.
NewDirector of Transportation Williams-Sonoma Inc.Director of TransportationMemphis, TennesseeWilliams-Sonoma, Inc Supply Chain Overview By managing resources responsibly, caring for our people, and uniting around our values, we lead our industry and are proud to be recognized for our continuous action and progress in the following areas: Barron's 100 Most Sustainable Companies; Forbes Best Employers for Women and Diversity; Newsweek America's Most Responsible Companies; and USA Today Customer Service Champions. About Williams-Sonoma DC - Olive Branch, MS Since it was founded in 1956, Williams - Sonoma has grown from Chuck Williams’ single store in Sonoma, CA into one of the largest retailers in the country, with some best known and most beloved brands in home furnishings, including Williams – Sonoma, Pottery Barn and West Elm.
Assistant Director of Nursing (RN ADON) Signature HealthCARE of MemphisAssistant Director of Nursing (RN ADON)Memphis, TennesseeFull timeAs an award-winning organization recognized over the years by national outlets such as U.S. News & World Report , we take pride in fostering compassionate care environments and being an employer of choice in the healthcare industry. Our continuum of care includes skilled nursing, rehabilitation, assisted and memory care, and home-based services supported by innovative technologies like telehealth and Care.ai-enabled solutions.
Director Data Engineering and Data Management HCA HealthcareDirector Data Engineering and Data ManagementNashville, TNThe Director of Data Engineering and Data Management is responsible for leading the strategy, development, governance, and delivery of HR data assets that enable reporting, analytics, self-service insights, and emerging AI-enabled capabilities. 7+ years of experience in progressive experience with data engineering, analytics engineering, data architecture, data management, BI engineering, or related data roles preferred.
NewDirector of Manufacturing GpacDirector of ManufacturingJackson, TN130000–190000GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. This role is responsible for driving operational excellence in safety, quality, delivery, cost, and employee engagement while aligning manufacturing strategy with overall business objectives.
Director of Engineering TithelyDirector of EngineeringNashville, TennesseeRemote$190,000–$230,000 / yearCommunicates Effectively: Builds strong partnerships across Engineering, Product, Design, and executive leadership, translating technical concepts into business impact. As Director of Engineering , you will lead the operational excellence of Tithely's Engineering organization, ensuring teams can consistently deliver high-quality technology that empowers churches to fulfill their mission.
Director of Growth Marketing TithelyDirector of Growth MarketingNashville, TennesseeRemote$170,000–$200,000 / yearA Successful Candidate Will: Drive Results: Consistently delivers against pipeline and revenue goals, maintaining a strong focus on outcomes, accountability, and performance improvement even in the face of challenges. You will oversee marketing efforts across channels such as events, digital campaigns, and paid media, creating meaningful ways to connect with church leaders and administrators and support the growth of their ministries.
Director of Recruitment and Enrollment Gestalt Community SchoolsDirector of Recruitment and EnrollmentMemphis, TNwill oversee the full enrollment lifecycle, from awareness and recruitment through application, lottery, registration, and retention, while building systems, leading teams, and leveraging data to drive. Build, manage, and develop a high-performing recruitment and enrollment team, including schoolbased staff and recruiters.
Director of Growth Strategy & Execution ForMotionDirector of Growth Strategy & ExecutionNashville, TennesseeLead a data-driven growth strategy process (i.e. Full Potential Plans), resulting in each market having an updated, ambitious and achievable growth plan, appropriately prioritizing new and existing referral sources, hospital partners, payers, denovos/relocations, and M&A opportunities. The role will build and guide the business development function, leveraging data, market intelligence, CRM tools, and cross-department collaboration to position ForMotion as the preferred partner for physicians, hospitals and payers.
It Director-data Management And Enterprise Architecture AutozoneIt Director-data Management And Enterprise ArchitectureMemphis, TNFull timeJob DescriptionWe are looking for Strategic data and architecture leader who can work closely with data stakeholders and product delivery teams to drive the strategic vision for data analytics and technology architecture. Oversee the review and analysis of complex data and technology requirements, guiding the prioritization and scoping of user stories to ensure alignment with stakeholder expectations and organizational capabilities.
Director of Market Research Environmental Resources Management, Inc.Director of Market ResearchKnoxville, TNFull timeAs the largest global pure play sustainability consultancy, we partner with the world’s leading organizations, creating innovative solutions to sustainability challenges and unlocking commercial opportunities that meet the needs of today while preserving opportunity for future generations. Your work will empower some of the world’s most influential organizations to make smarter, more sustainable decisions—whether it's launching eco-conscious products, evolving brand narratives, or crafting campaigns that resonate with values-driven consumers.
NewDirector, Change Management Jones Lang LaSalle IncDirector, Change ManagementMemphis, TNRemoteWhat this job involves: Lead and deliver fast sprints to large, complex, transformative client engagements that are creative, cost-effective solutions to help clients change and achieve lasting competitive advantage. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
TN - Director of Nursing (DON) Abby CareTN - Director of Nursing (DON)Nashville, TennesseeThis role oversees all clinical operations and provides critical leadership to clinic leads, case managers, and supporting staff, ensuring alignment with Abby Care’s mission and core values. We believe families are the largest untapped caregiving workforce in America, and that technology can help them deliver better care while driving stronger outcomes and greater transparency across the healthcare system.
Director of Retail Operations Goodwill Industries of Middle TennesseeDirector of Retail OperationsNashville, TennesseeSets the retail operating vision and multi-site strategy to maximize revenue, profitability, and mission impact; produces and communicates a written operating plan/roadmap (priorities, targets, owners, and timelines) executed through Regional Directors and District Managers. Provides strategic leadership and operational oversight for Goodwill Industries of Middle Tennessee’s Donated Goods Retail (DGR) division, driving financial performance, operational excellence, and a consistent customer and donor experience across all store locations.
Director of Sales Cornerstone SystemsDirector of SalesMemphis, TennesseeAs our next Director of Sales , you'll have the opportunity to shape the future of a growing, employee-owned transportation and logistics company by building people, strengthening processes, driving revenue growth, and creating a world-class sales organization. Most importantly, you will help build an environment where people grow, where future leaders are developed intentionally, accountability and culture coexist, and people genuinely want to build careers.
Change Management Associate Director Cbre ValuationChange Management Associate DirectorMemphis, TN$125,000–$140,000 / yearCBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage serving, valuations); Building Operations & Experience (facilities management, property management, flex space & experience); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). About the Role: As the CBRE Change Management Associate Director, you will be responsible for assisting with the planning, developing, and execution of organizational change programs and departmental strategies.
Senior Director, US Employer Operations - Head of Medical Call Centers The Cigna GroupSenior Director, US Employer Operations - Head of Medical Call CentersFranklin, TN$180,000–$300,000 / yearThis executive leader is accountable for an organization of 1,300+ direct and indirect team members, supporting more than 16 million customers, managing annual call volumes exceeding 10 million interactions, overseeing $40 million in performance guarantee commitments, and stewarding a $60 million operating budget. The position partners extensively with enterprise leaders across Operations, Technology, Product, Finance, Human Resources, Sales, and Service organizations to define and execute strategies that improve customer experience, enhance efficiency, optimize service delivery, and accelerate business performance.