Fixed Operations Director Hendrick Automotive Group CorporateFixed Operations DirectorDurham, North CarolinaFull timeThe Service Operations Director is responsible for operations, profitability, performance results, overseeing department management, and customer satisfaction in Service Operations. Hendrick Chevrolet Buick GMC Cadillac SouthpointLocation: 127 Kentington Drive, Durham, North Carolina 27713.
NewDirector of Accounting Vaco LLCDirector of AccountingRaleigh, NC$150,000–$170,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
NewNurse Manager, Operations (NMO) ICU Duke HealthNurse Manager, Operations (NMO) ICUDurham, NCCoordinate the activities of nursing staff with other hospital personnel; accountable for the effective and efficient operation of the unit and staff including ensuring that orders, treatments, plans of care, clinical pathways are being carried out in a manner supportive of patient care and recovery. With 388 beds it is the second largest of Duke Health's four hospitals and offers a comprehensive range ofmedical, surgical, and diagnostic services, including orthopedics, weight-loss surgery, women's services, and heart and vascular services.
NewNurse Manager, Operations (NMO) Duke Cancer Center North Durham Duke HealthNurse Manager, Operations (NMO) Duke Cancer Center North DurhamDurham, NCCoordinate the activities of nursing staff with other hospital personnel; accountable for the effective and efficient operation of the unit and staff including ensuring that orders, treatments, plans of care, clinical pathways are being carried out in a manner supportive of patient care and recovery. With 388 beds it is the second largest of Duke Health's four hospitals and offers a comprehensive range ofmedical, surgical, and diagnostic services, including orthopedics, weight-loss surgery, women's services, and heart and vascular services.
NewSenior Director, Cloud and Data Services (Client-facing) Vaco LLCSenior Director, Cloud and Data Services (Client-facing)Raleigh, NC$190,000–$240,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Our client is launching a new Cloud & Data Services division designed to transform how research, education, healthcare, and public-sector organizations across North Carolina leverage modern infrastructure.
NewAssociate Director, Quality for Capital Programs (Microbiology) #26-15319 US Tech Solutions, Inc.Associate Director, Quality for Capital Programs (Microbiology) #26-15319Durham, NCReporting to the Director of Sterility Assurance and Contamination Control, the Associate Director of Quality for Capital Programs is responsible for quality assurance oversight from early design phase through to Commissioning and Qualification ensuring quality and GMP requirements are met for sterile manufacturing capital programs. As a member of the capital program project team, the candidate will act as primary quality representative for key capital programs and collaborate with Client’s site and engineering cross functional teams, ensuring the principles of GMP and contamination control are upheld.
NewDialysis Clinical Manager Registered Nurse - RN Fresenius Medical CareDialysis Clinical Manager Registered Nurse - RNRaleigh, NCOther: • Collaborates closely with, providing oversight as needed to, the Clinical Manager/Charge RN acting as nurse manager, the Medical Director, and the physicians regarding the direct patient care responsibilities within the facility to ensure the provision of outstanding quality of patient care, as defined by the FMS quality goals, and compliance with the pertinent company policies and procedures. • Demonstrated leadership competencies and management skills for the position, including excellent communication, customer service, continuous quality improvement, relationship development, results orientation, team building, motivating employees, performance management and decision making.
NewCulinary Director - Relocation Assistance Available HHSCulinary Director - Relocation Assistance AvailableApex, NCFounded in 1975 as Hospital Housekeeping Systems, today HHS provides services including housekeeping, food, and facility management to nearly 1,000 customers across six industries. HHS is a private, family-owned business dedicated to caring for its team members and providing honest, quality-driven customer service.
NewEnterprise Solutions Director - Strategic Pursuits (RapidScale) Cox CommunicationsEnterprise Solutions Director - Strategic Pursuits (RapidScale)Raleigh, NC$148,500–$247,500This role partners closely with strategic Account Executives / Dealmakers to shape, qualify, and win RapidScale's largest and most complex opportunities-typically involving multi-year managed services, hybrid cloud transformations, carve-outs, divestitures, and Walk-In Takeovers (WITO). Role Overview: The Solution Director - Strategic Enterprise Pursuits is the senior authority responsible for owning complex enterprise solutions as commercially viable, operationally executable, and outcome-driven business constructs.
Medical Director VOANS, Senior Community Care of NCMedical DirectorDurham, NC$248,000–$298,000Must have experience working in a managed care environment and working with peers and other health providers to resolve utilization, quality management, performance improvement, pharmacy and therapeutics, peer review, credentialing, and physician leadership issues. The Medical Director objective is to provide direction to Senior CommUnity Care related to the medical delivery of care by providers and ensures the delivery of quality health care services.
NewSenior Market Development Manager Constellation BrandsSenior Market Development ManagerRaleigh, NC$105,100–$164,400An employee’s pay position within the salary range will be based on several factors including, but not limited to, the prevailing minimum wage for the location, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. For remote locations or positions open to multiple locations, the pay range may reflect several US geographic markets, including the lowest geographic market minimum to the highest geographic market maximum.
Director of Survey Synerfac Technical StaffingDirector of SurveyApex, NC$125,000–$175,000 / yearThe ideal candidate will demonstrate strategic leadership capabilities, strong business development acumen, and a commitment to mentoring and growing high-performing teams. - 12+ years of experience in survey operations and project delivery with demonstrated success in leadership or management roles.
Director of Operations - Durham, North Carolina Laz Parking LtdDirector of Operations - Durham, North CarolinaDurham, NCAs a company devoted to promoting an employee-focused servant leadership culture, the Director of Operations will support the programs and initiatives originating from our home office and help to support the individual needs of their operational teams throughout their assigned portfolio. The Spirit of the Position: The Director of Operations for Raleigh, Durham and Chapel Hill support the General Manager with a complete oversight for financials and operations of assigned portfolio to ensure 24/7 professional parking management.
Assistant Director of Solid Waste Services Operations International City/County Management AssociationAssistant Director of Solid Waste Services OperationsRaleigh, NCMonitors and manages division performance; monitors progress of service delivery and the efficient utilization of available services; identifies areas of quality management to enhance productivity and foster accountability; oversees the administration technology to make data-driven decisions (GPS software/tracking and route management programs/Cityworks/etc.). Serves as division representative and advisor to management; serves in lieu of Director as needed; assists the Director and Assistant Director of Administration in providing operational direction to achieve departmental goals and objectives; develops short- and long-term goals, objectives, and strategic plans that consider their political, financial, operational, and social impact to the department and City.
Director of Operations Allied UniversalDirector of OperationsNCFinancial Performance and Growth: Work with branch leadership to strengthen financial performance within your assigned portfolio by managing budget allocation, driving revenue growth, reducing non-billable overtime, improving cash collections, and controlling expenses. By promoting strong employee engagement, you will drive operational metrics and deliver world-class services to clients across various vertical markets, including healthcare, commercial real estate, government, and hospitality.
Director of Operations Home Health- Sign on bonus $5K Amedisys IncDirector of Operations Home Health- Sign on bonus $5KDurham, NC$90,000–$110,000 / yearTwo years of home care experience and at least one year of supervisory experience; or two years of experience in leadership/management in healthcare, home health or hospice. Join Amedisys-one of the largest and most trusted home health and hospice companies in the U.S.-where flexibility, purpose and growth come together to help patients heal where they feel most comfortable, at home.
Director of Operations Empire Office IncDirector of OperationsDurham, NCModel Home Interiors (MHI), now part of Empire & Co., is a leading design and installation firm creating fully furnished environments for lifestyle real estate, including multifamily housing, student residences, senior living communities, and model homes. Backed by Empire's 79+ years of expertise across commercial, residential, and hospitality projects, MHI delivers distinctive spaces that inspire buyers, attract residents, and accelerate sales.
Director of Operations Millennium Healthcare Management ServDirector of OperationsDurham, North CarolinaAbility to work closely with corporate executives, regional vice presidents, practice leadership, corporate teams, and clinical and administrative staff. The Regional Director of Operations (DO) is a leadership role responsible for the operations, clinical, and financial performance of a subset of value-based primary care practices within a region.
Director of Operations Millennium Physician GroupDirector of OperationsDurham, NCThe Regional Director of Operations (DO) is a senior leadership role responsible for the operations, clinical, and financial performance of a subset of value-based primary care practices within a region. Ability to work closely with corporate executives, regional vice presidents, practice leadership, corporate teams, and clinical and administrative staff.
Assistant Coach/Director of Operations - Track & Field University of North Carolina at Chapel HillAssistant Coach/Director of Operations - Track & FieldChapel Hill, NCDepartment Ath Track-Cross Country-275100 Career Area Athletics Posting Open Date 06/26/2026 Application Deadline Open Until Filled Yes Position Type Permanent Staff (EHRA NF) Working Title Assistant Coach/Director of Operations - Track & Field Appointment Type EHRA Non-Faculty Instructional Position Number 20054372 Vacancy ID NF0009858 Full Time/Part Time Full-Time Permanent FTE 1 Hours per week 40 Position Location North Carolina, US Hiring Range Proposed Start Date 07/13/2026. Assist the head coach with all aspects of the Men's and Women Track & Field program including but not limited to practice competition activities, player skill development, recruiting, directing and implementing plans for daily practices and competitions, organizing and administering clinics etc. and overall administrative tasks within the operation of the program.
Director of Payroll Operations Banyan SearchDirector of Payroll OperationsRaleigh, NCYou'll be responsible for accurate, compliant, and timely payroll delivery; maintaining strong internal controls and audit readiness; and serving as the functional owner for the company's payroll and tax compliance platforms. Reporting to VP-level leadership, you'll own North America payroll operations across multiple entities and pay groups while leading a team of payroll professionals.
Director of Operations - Transmission PowerGrid Services ExternalDirector of Operations - TransmissionGarner, North CarolinaKey Responsabilities: - Strategic Leadership & Planning: Develop and execute the annual business plan for Transmission Operations, including O&M and Capital budgets. - Operational Oversight: Lead daily transmission field operations, including system maintenance, outage response, and asset management.
Director of Clinical Operations North Carolina Retina AssociatesDirector of Clinical OperationsRaleigh, North CarolinaThe Director will work closely with the physician leadership and practice leadership to continuously improve the patient experience and refine the department strategic plan. Controls and steadily improves the entire department’s use of systems, processes and resources to better serve the patients, physicians and the practice.
Director Of Field Operations (Remote) SOLV Energy LLCDirector Of Field Operations (Remote)Raleigh, NCRemote$142,673–$189,755 / yearIn addition, candidate introductions or resumes can only be submitted to our internal talent acquisition recruiting team if a signed vendor agreement is already on file and the third-party recruiter or agency has received formal instructions from our internal talent acquisition team to submit candidates for a particular job posting. SOLV Energy is a leading provider of infrastructure services to the power industry, designing, building and maintaining utility scale solar, battery storage and high voltage substation projects nationwide.
Director of Strategy & Business Operations Home SolutionsDirector of Strategy & Business OperationsRaleigh, North CarolinaWithin your first year, you will have taken ownership of a meaningful portion of the business — leading multiple high-impact, cross-functional initiatives that drive sustained P&L improvement across revenue, margin, and marketplace performance. Home Solutions has become a trusted growth engine for leading brands, helping generate over $1B in annual partner revenue while continuously innovating across channels, products, and customer experiences.
Senior Director of Engineering Operations Strata CareersSenior Director of Engineering OperationsDurham, North CarolinaStrata Clean Energy is hiring a Senior Director of Engineering Operations to drive strategic leadership, technical excellence, and team performance across utility-scale solar and battery storage (BESS) projects nationwide. The group is multidisciplinary, spanning electrical, civil, structural, and I&C engineering, and operates across multiple concurrent workstreams serving both internal Strata projects and third-party EPC clients.
Director of Product and Portfolio Management, Strategy, and Operations Hewlett Packard Enterprise CoDirector of Product and Portfolio Management, Strategy, and OperationsNC$179,500–$358,500 / yearUnited States of America: Annual Salary USD 179,500 - 358,500 in Colorado // 194,000 - 388,000 in Massachusetts // 194,000 - 412,500 in California // 170,000 - 412,500 in North Carolina & Texas. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge a candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process.
NewDirector of Budgeting and Business Operations Lenovo Group LtdDirector of Budgeting and Business OperationsMorrisville, NCFocused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. The ideal candidate will have extensive operations experience, comprehensive knowledge of financial management principles, great communication skills, and a motivation to achieve results in a fast-paced environment.
Director of HV Operations (Remote) SOLV Energy LLCDirector of HV Operations (Remote)NCRemote$156,065–$195,082 / yearIn addition, candidate introductions or resumes can only be submitted to our internal talent acquisition recruiting team if a signed vendor agreement is already on file and the third-party recruiter or agency has received formal instructions from our internal talent acquisition team to submit candidates for a particular job posting. SOLV Energy is a leading provider of infrastructure services to the power industry, designing, building and maintaining utility scale solar, battery storage and high voltage substation projects nationwide.
Director of Studio Operations and AI Strategy, Eshelman Innovation University of North Carolina at Chapel HillDirector of Studio Operations and AI Strategy, Eshelman InnovationChapel Hill, NC$75,321–$85,857 / yearDepartment SOP-Eshelman Innovation-450300 Career Area Research Professionals Posting Open Date 06/24/2026 Application Deadline 07/08/2026 Open Until Filled No Position Type Permanent Staff (EHRA NF) Working Title Director of Studio Operations and AI Strategy, Eshelman Innovation Appointment Type EHRA Non-Faculty Position Number 20076943 Vacancy ID NF0009847 Full Time/Part Time Full-Time Permanent FTE 1 Hours per week 40 Position Location North Carolina, US Hiring Range $75,321 to $85,857 Proposed Start Date 08/01/2026. GenAI Integration: Embed Generative AI into the venture-building process to enhance validation, market analysis, and business modeling applied as a program scaling mechanism (training/configuring tools; not software development) and create scalable AI workflows and toolkits to accelerate decision-making.
Director of Operations Cache VenturesDirector of OperationsRaleigh, NCRemoteEmailable powers high-volume senders who live and die by inbox placement — Tech & SaaS, Ecommerce, Professional Services, Travel & Hospitality, Media & Publishing. If you've scaled a chaotic $5M–$25M ARR SaaS and know what breaks between scrappy and scalable, keep reading.
Director, Strategic Partnerships & Operations, Fuqua School of Business Duke UniversityDirector, Strategic Partnerships & Operations, Fuqua School of BusinessDurham, NC$62,694–$107,633 / yearExcellent analytical, written, and verbal communication skills; Presentation skills and experience; Patience and experience to build consensus strategies across academic and corporate cultures; Proven ability to grasp complex subjects, meet project deadlines, and build professional relationships; A dynamic, enthusiastic individual who enjoys working collaboratively; Leadership, initiative, creativity, team spirit, integrity and sound judgment; Preference for team success rather than personal recognition. As an experienced facilitator of university/business partnerships, he/she will work closely with the Universitys senior administration, faculty, and staff in initiating, supporting, and strengthening key alliances that provide significant value (in the form of scholarly engagement, research, internships/careers, speakers and board-service, executive-education, donations, etc.) to university programs.
Medical Director and Vice Chief of Clinical Operations, Memory Disorders Clinics Duke HealthMedical Director and Vice Chief of Clinical Operations, Memory Disorders ClinicsDurham, NCThe Department of Neurology at Duke University School of Medicine seeks a board certified Neurologist with interest in Memory Disorders or Behavioral Neurologist with focus in clinical care to join its expanding outpatient neurology practice in the rapidly growing Raleigh-Durham, NC area and fill the role of Medical Director/Vice Chief of Clinical Operations of the Memory Disorders Clinics. Successful candidate will complete all duties of Medical Director including overseeing clinical operations, clinic access, management of clinic personnel and clinical/research continuity.
Assistant Director- Solid Waste Services Operations Raleigh City CouncilAssistant Director- Solid Waste Services OperationsRaleigh, NC$134,100–$214,600 / yearMonitors and manages division performance; monitors progress of service delivery and the efficient utilization of available services; identifies areas of quality management to enhance productivity and foster accountability; oversees the administration technology to make data-driven decisions (GPS software/tracking and route management programs/Cityworks/etc.). Serves as division representative and advisor to management; serves in lieu of Director as needed; assists the Director and Assistant Director of Administration in providing operational direction to achieve departmental goals and objectives; develops short- and long-term goals, objectives, and strategic plans that consider their political, financial, operational, and social impact to the department and City.
Director of Facility Operations (Maintenance) TerraBella Fuquay VarinaDirector of Facility Operations (Maintenance)Fuquay Varina, NC$2,022–$2,026TerraBella Senior Living proudly serves thousands of residents and families offering a full range of lifestyle and care options including Active Independent Living, Assisted Living, Memory Care, and short-term Respite. At Discovery Senior Living, we are constantly challenging how we are doing things to ensure the lifestyle we are offering our residents is absolutely the greatest value proposition in the marketplace.
Regional Director Operations - Woodspring Suites - Common Oaks Lodging Concord Hospitality Enterprises CoRegional Director Operations - Woodspring Suites - Common Oaks LodgingRaleigh, NC$96,081–$108,000 / yearConcord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. The Regional Director of Operations is responsible for the overall operations of multiple hotels in a designated region.
Associate Director, Operations - Clinical Assessment Technologies (CAT) - US/Canada - Remote Worldwide Clinical Trials Holdings IncAssociate Director, Operations - Clinical Assessment Technologies (CAT) - US/Canada - RemoteNCRemote$112,000–$223,000 / yearWe are Worldwide Clinical Trials, and we are a global team of over 3,500+ experts, bright thinkers, dreamers and doers and, together, we are changing the way the world experiences CROs - in the best possible way. Development Operations is a team of highly experienced Business Development professionals who drive significant bookings targets and support Worldwide's strategic position in a competitive market through a culture of collaboration and innovation.
Director Operations - Crème KinderCareDirector Operations - CrèmeCary, North CarolinaAt KinderCare Learning Companies, the first and only early childhood education provider recognized with theGallup Exceptional Workplace Award, we offer a variety of early education and child care options for families. You’ll link arms with other exceptional humans who care as much about helping kids reach their highest potential as you do—and you’ll know that your work matters. .
Director eCommerce Operations & Strategy Advance Auto Parts IncDirector eCommerce Operations & StrategyRaleigh, NCReporting to the Head of eCommerce, this leader orchestrates cross‑functional initiatives spanning fulfillment speed and assortment strategy, item readiness and transactability, digital friction removal, SEO impact, and analytics instrumentation. The role ensures merchandising priorities are reflected in technology roadmaps and operational plans, driving measurable improvements in conversion, cost‑to‑serve, and customer confidence across the end‑to‑end journey.
Director Operations - Crème KinderCare Learning Companies IncDirector Operations - CrèmeCary, NCAt KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, we offer a variety of early education and child care options for families. You'll link arms with other exceptional humans who care as much about helping kids reach their highest potential as you do-and you'll know that your work matters.
Fixed Operations Director Hendrick Automotive GroupFixed Operations DirectorNCThe Service Operations Director is responsible for operations, profitability, performance results, overseeing department management, and customer satisfaction in Service Operations. Core Values: To perform the job successfully, an individual should demonstrate the following Core Values: Servant Leadership.
Operations Director - Mission Critical BE&K Building GroupOperations Director - Mission CriticalRaleigh, NCFull timeThe Operations Director is responsible for overseeing and managing all aspects of the company's Mission Critical operations within the general contracting commercial construction sector. Client Relations: Maintain strong relationships with clients, addressing any concerns and ensuring satisfaction with project outcomes.
Operations Director - Mission Critical BE&K Building Group LLCOperations Director - Mission CriticalRaleigh, NCJob Summary: The Operations Director is responsible for overseeing and managing all aspects of the company's Mission Critical operations within the general contracting commercial construction sector. Client Relations: Maintain strong relationships with clients, addressing any concerns and ensuring satisfaction with project outcomes.
Deputy HR Director for Operations State of North CarolinaDeputy HR Director for OperationsWake County, NC$100,795–$226,791 / yearAbout the DHHS Division of Human Resources (DHR): The DHHS Division of Human Resources is responsible for strategic and tactical human capital management within DHHS including compliance with all federal and state rules and regulations affecting employee relations, recruitment/selection, job evaluation, salary administration, benefits, workers compensation, safety, and core staff development. About the Department of Health and Human Services (DHHS): The North Carolina Department of Health and Human Services manages the delivery of health and human-related services for all North Carolinians, especially our most vulnerable people - children, elderly, disabled and low-income families.
Animal Services Operations and Programs Director International City/County Management AssociationAnimal Services Operations and Programs DirectorWake County, NC$101,817–$142,541 / yearThe Animal Services Operations and Programs Director sits within the Community Services Department, reports to the Deputy Community Services Director, and will serve as a co-director alongside the Medical and Welfare Director, who oversees the shelters veterinary care, population management, and Animal Control. Minimum requirements include a bachelors degree in Business Administration, Public Administration, Animal Science, or a related field, and six years of senior management experience, which may include previous experience as a nonprofit CEO or Executive Director, Deputy Director, or management-level experience in animal center operations.
NewOperations Director VOLTAGEOperations DirectorChapel Hill, NCLeadership & People ManagementLead, coach, and develop cross-functional operational teams, including Logistics, Project Management, and Administrative support functions. Reporting to the VP of Global Operations, this position serves as a key operational leader supporting execution across domestic and internationaloperations, helping align regional execution with global business objectives.
Animal Services Operations and Programs Director Wake County North CarolinaAnimal Services Operations and Programs DirectorRaleigh, NC$101,817–$142,541 / yearThe Animal Services Operations and Programs Director sits within the Community Services Department, reports to the Deputy Community Services Director, and will serve as a co-director alongside the Medical and Welfare Director, who oversees the shelter''s veterinary care, population management, and Animal Control. The Foster Program provides seven-day-a-week support for fosters who take in kittens too small for the adoption floor, dogs in need of heartworm treatment, post-surgical recovery patients, and animals that are too stressed to thrive in the shelter environment.
Director Infrastructure & Operations (Desktop) First Citizens BancShares IncDirector Infrastructure & Operations (Desktop)Raleigh, NCBachelor''s Degree and 8 years of experience in Technology Delivery, Project, Program, or Portfolio Management OR High School Diploma or GED and 12 years of experience in Technology Delivery, Project, Program, or Portfolio Management. The position provides strategic leadership, operational oversight, and technical expertise while managing and developing a high-performing IT organization supporting critical business and regulatory needs.
Director, Product Operations Litera CropDirector, Product OperationsRaleigh, NC$125,000–$160,000 / yearReporting into product leadership, this role sets the operating model for how the product organization plans, executes, and learns while partnering with product management, engineering, UX, data, marketing, and go-to-market leaders to translate strategy into a repeatable, high-performing rhythm. A mature, cross-functional go-to-market model that ensures every product launch is strategically sequenced, operationally ready, and set up to drive adoption, retention, and expansion across Litera's portfolio.
Director, GTM Strategy & Revenue Operations ServiceTrade, IncDirector, GTM Strategy & Revenue OperationsDurham, NCRemoteAdditionally, please know that ServiceTrade does not use text messaging or public messaging platforms, such as Telegram or Whatsapp, to make initial contact with candidates and ServiceTrade will never ask an employment candidate for financial information or for payment of any kind. On the Revenue Operations team, you'll have the opportunity to be the strategic architect of our Go-To-Market (GTM) engine by designing the systems, data, and processes that translate big-picture revenue targets into an operational plan that empowers our sellers to win.