The Director collaborates closely with faculty, Academic Affairs, Enrollment & Marketing, and Student Life, and works alongside Student Financial Services, Athletics, Residence Life, Counseling Services, and Institutional Research, to ensure that all students-particularly first-generation, underrepresented, and academically vulnerable students-have the support needed to thrive at the institution. Coordinate cross-functional case management with Student Life, Counseling Services, Student Financial Services, Residence Life, and Athletics, including regular joint case conferences with Student Life and a shared protocol for warm hand-offs between academic and non-academic concerns.