Grand Rapids, MI30+ days ago
Serves on regional leadership team, regularly communicates with peers to share best practices, mitigate risks, champion diversity, and build community • Owns all accounts within assigned territory, ensuring input from and thoughtful communication with key partners, makes decisions grounded in balance of risk/reward and short/long term implications • Supports RVP in setting cultural tone in region, meets regularly with extended team to ensure transparency, understanding, safety, accountability, and alignment • Serves as representative/brand ambassador of the Chartwells team to senior clients in territory and acts as escalation point • Works with regional team members to ensure Sales and Retention process is smooth for all accounts, presentations, negotiations, etc. • Collaborates with key partners to support regional initiatives • Ensures compliance with QA policy and USDA program requirements, along with completing all reporting on time • Champions development in partnership with RVP within the region, conducts performance evaluations, along with succession planning, with focus on building multi-unit management skills, has full understanding of all roles in operation • Owns the financial results/P&L for assigned territory and works with leadership team to ensure accuracy for reporting, forecasting, and budgeting processes • Ensures consistent and fair administration of all policies and procedures • Recognizes and anticipates marketplace trends, participates in regional strategic planning meetings.