Personnel training, education, and competency validation Participate in all Agency performance improvement initiatives including but not limited to quarterly medical record review Collect, document, and submit data on infections, occurrences, complaints and grievances, and performance improvement activities Perform and document supervisory visits as indicated to facilitate problem resolution Review nurse shift reports for adherence to policy and for opportunities for performance improvement Equipment tracking Assist with marketing activities such as visiting with clients or physicians to discuss Agency programs as requested The senior case manager, or similarly qualified alternate, shall be available at all times during operating hours and participate in all activities relevant to the professional services furnished, including the development of qualifications and the assignment of personnel. Graduate of a state approved school of professional registered nursing Current, unrestricted RN license in the state(s) of practice Minimum of two (2) years nursing experience including one (1) year in home care or closely related field One (1) year of supervisory and/or case management experience preferred Responsible for functions and accountabilities as contained in the case manager job description Provide direct care and case management of assigned clients Plan, implement, and evaluate care provided Participate, coordinate and manage client care conferences as needed.