FULL_TIME

FEED

UNKNOWN

Empower AI is seeking a Customer Support Supervisor to assist the Customer Support Manager (Tier II & III) lead the daily operations of Tier II desk-side, field, printer, and training center support teams for an enterprise IT Customer Support Services program supporting a Department of War agency with approximately 13,000 users at headquarters, regional, field, and training locations. Strong technical knowledge of Windows endpoints, imaging and endpoint management tools (MECM/SCCM, Intune), printers/MFDs, Active Directory, Group Policy, and network connectivity sufficient to guide technicians and vet resolutions.

YEAR

Empower AI Inc.

CUSTOMER SUPPORT SUPERVISOR

[AW]-iCims

This includes following Ntiva's IT User and Security Policies that include but are not limited to password-protecting all equipment, keeping confidential and proprietary documents secure, refraining from using public Wi-Fi, having adequate arrangements in place to avoid significant interruptions from caregiving responsibilities during work hours (except in emergency situations with manager approval). Working knowledge of networking technologies, including firewalls, managed switches, wireless access points (WAPs), VoIP systems, SSL VPNs, site-to-site VPNs, NAT/PAT policies, access rule creation, and routing concepts.

Ntiva, Inc.

Service Desk Technician III

You will support end users through incident management, equipment installations, and troubleshooting while collaborating with network services, systems engineering, and application development teams to restore service, identify problems, and meet ongoing operational needs. There are differentiating factors that can impact a final salary/hourly rate, including, but not limited to, Contract Wage Determination, relevant work experience, skills and competencies that align to the specified role, geographic location (For Remote Opportunities), education and certifications as well as Federal Government Contract Labor categories.

Our Mission
Our mission is empowering our nation through a diverse and skilled workforce securely delivering innovative technology, consulting services and digital solutions for our customers’ mission success, every day.

Our Vision
Our vision is Securing the Future as the most trusted partner for U.S. Defense, Intelligence and Federal Civilian customers through the power of One ManTech. When these agencies think of an essential partner for their national and homeland security needs, they think ManTech.

Our Values
Our values are grounded in a bedrock of truth, integrity and caring for each other and the mission. We hold steadfast to:

• TRUST – We earn and protect the trust of our customers, employees and investors through an enduring foundation of respect, fairness, credibility and honoring our commitments, always.

• INCLUSION – We are an inclusive, diverse and talented workforce with a passion for mission success, intellectual capital, creativity and integrity. Our high ethical standards and investment in our people build confidence with our customers.

• QUALITY– We deliver exceptional quality to customers through differentiated technology solutions and an uncompromising focus on excellence, value and innovation.

ManTech International Corp

Incident Technician

There are differentiating factors that can impact a final salary/hourly rate, including, but not limited to, Contract Wage Determination, relevant work experience, skills and competencies that align to the specified role, geographic location (For Remote Opportunities), education and certifications as well as Federal Government Contract Labor categories. Responsibilities include, but are not limited to: Lead and mentor a team of Phone Technicians, supporting all facets of telephone installation, maintenance, and hardware troubleshooting a variety of telephone hardware (VoIP and legacy systems).

Phone Technician Lead

DataBank Holdings Ltd. is a leading provider of enterprise-class data center, cloud, and interconnection services, offering customers 100% uptime availability of data, applications, and infrastructure. The Data Center Technician II is responsible for supporting the day-to-day operations of the data center through technical execution, customer support, incident response, and facility oversight.

DataBank Holdings Ltd.

Data Center Technician 2

DataBank Holdings Ltd. is a leading provider of enterprise-class data center, cloud, and interconnection services, offering customers 100% uptime availability of data, applications, and infrastructure. As an entry-level member of the Operations Team, the Data Center Technician I is expected to work with guidance from onsite leadership and more experienced team members while building technical knowledge and operational experience.

Data Center Technician 1

The purpose of the Special Operations Forces Information Technology Enterprise Contract (SITEC) 3 Enterprise Operations and Maintenance (EOM) Task Order (TO) is to provide USSOCOM, its Component Commands, its Theater Special Operations Commands (TSOCs), and its deployed forces with Operations and Maintenance (O&M) services to maintain Network Operations (NetOps); maintain systems and network infrastructure; provide end user and common device support; provide configuration, change, license, and asset management; conduct training, and perform Install, Move, Add, Change (IMACs) services. Specialized experience includes the management of help desks in a multi-user environment, a comprehensive understanding of PC operating systems, a working knowledge of network and electronic mail operations and prior supervision of help desk employees.

Peraton drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted and highly differentiated national security solutions and technologies that keep people safe and secure. Peraton serves as a valued partner to essential government agencies across the intelligence, space, cyber, defense, civilian, health, and state and local markets. Every day, our employees do the can’t be done, solving the most daunting challenges facing our customers.

Peraton

SITEC - PC Technician - Little Creek, VA

There are many factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Acclaim Technical Services (ATS) , founded in 2000, is a premier provider of tech-enabled solutions and operational services to a broad range of U.S. Federal agencies.

Acclaim Technical Services

Phone Technician (2026-0227)

ea_via_bold

Manage wireless service requests throughout the device lifecycle using major carrier management portals (AT&T, Verizon, and T-Mobile), Apple Business Manager, Mobile Device Management (MDM) platforms, and enterprise asset management tools. Experience with Mobile Device Management (MDM) platforms, Apple Business Manager, ServiceNow, enterprise asset management systems, and commercial wireless carriers is highly desirable.

InterImage

Mobile Wireless Technician (Clearance Required)

Workable

The IT Support Specialist II will serve as a primary interface between users and the customer’s support organization, providing responsive technical assistance for workstations, operating systems, applications, user accounts, Microsoft 365 services, peripherals, printers, and other end-user technologies. Target Salary for this Role: $65,000 - $80,000 Company Overview Agil3 Technology Solutions LLC ("A3T") is a Northern Virginia based, ISO 9001, ISO 20000-1 & ISO 27001 Certified, Women-Owned (WOSB) and Service-disabled Veteran-Owned (SDVOSB) small business.

Agil3 Technology Solutions (A3T)

IT Support Specialist II

The Data Center IT Infrastructure Technician responsibilities also include but are not limited to racking and stacking equipment, installing PDU’s creating and managing documentation, and periodically supporting help desk functions such as participating in a phone queue, preforming desktop support, and deploying hardware (laptops, VoIP phones, peripherals). Installation of data center infrastructure materials including racks and cabinets w/ grounding, cable tray and ladder, cable management, copper and fiber networking cable, copper and fiber patch panels and any other materials necessary for data center operations.

HOUR

NTT Global Data Centers

3592 - Data Center IT Infrastructure Technician

There are differentiating factors that can impact a final salary/hourly rate, including, but not limited to, Contract Wage Determination, relevant work experience, skills and competencies that align to the specified role, geographic location (For Remote Opportunities), education and certifications as well as Federal Government Contract Labor categories. MANTECH's benefits offerings include, dependent upon position, Health Insurance, Life Insurance, Paid Time Off, Holiday Pay, short-term and long-term Disability, Retirement and Savings, Learning and Development opportunities, wellness programs as well as other optional benefit elections.

Installation Technician

We’re seeking a proactive problem-solver to install, maintain, and troubleshoot hardware/software for small business clients across our service area around the city and surrounding suburbs (150-mile radius). BRS is hiring on behalf of our long-standing client , a leading B2B provider of vending machines, POS systems, and coin-operated equipment, who is expanding its technical team!

BlockRock South LLC

Field Computer Technician

partner JazzHR

ADAPTED_NOW

OTHER

Typical types of reactive, on customer site, service events include, but are not limited to: configuring hardware, software and simple network components, install, unit repair, and working with escalation personal performing and assisting in technical action plans to remediate pc/print issues. This ever changing environment presents each team member with various daily events that educate customers about the technology, manage critical service events, and interact with multiple levels of both client and customer management/teams.

Kforce is a solutions firm specializing in technology, finance and accounting, and professional staffing services. Our KNOWLEDGEforce® empowers top companies to achieve their digital transformation goals. We curate teams of technical experts who deliver solutions custom-tailored to each client’s needs. These scalable, flexible outcomes are shaped by deep market knowledge, thought leadership and our multi-industry expertise.
 
Our integrated approach is rooted in 60 years of proven success deploying highly skilled professionals on a temporary and direct-hire basis. Each year, approximately 18,000 talented experts work with the Fortune 500 and other leading companies. Together, we deliver Great Results Through Strategic Partnership and Knowledge Sharing®.

Kforce Inc.

PC/Printer Field Technician

kforce

Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface. CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA).

CONTACT GOVERNMENT SERVICES

Senior Help Desk Technician II

In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.

StratAcuity Staffing Partners Inc

Overnight Service Desk Technician

Senior Help Desk Technician

To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It! Travel daily to provide onsite support at the following Lowe's locations (route-based travel): Manassas, VA | Alexandria, VA | Sterling, VA | Chantilly, VA | Woodbridge, VA | Gainesville, VA | Leesburg, VA | Fairfax, VA.

CompuCom Systems Inc

Field Service Technician

Assisting in the performance of wetland locations, tree surveys, topographic and bathymetric surveys, natural and cultural resource surveys, construction surveys, etc. DAVEY RESOURCE GROUP, a division of The Davey Tree Expert Company, is a leader in the natural resource, environmental, and forestry consulting industries throughout the United States.

Desktop Support Technician Jobs in Virginia

CUSTOMER SUPPORT SUPERVISOR Empower AI Inc.

Service Desk Technician III Ntiva, Inc.

Incident Technician ManTech International Corp

Phone Technician Lead ManTech International Corp

Data Center Technician 2 DataBank Holdings Ltd.

Data Center Technician 1 DataBank Holdings Ltd.

SITEC - PC Technician - Little Creek, VA Peraton

Phone Technician (2026-0227) Acclaim Technical Services

Mobile Wireless Technician (Clearance Required) InterImage

IT Support Specialist II Agil3 Technology Solutions (A3T)

3592 - Data Center IT Infrastructure Technician NTT Global Data Centers

Installation Technician ManTech International Corp

Field Computer Technician BlockRock South LLC

PC/Printer Field Technician Kforce Inc.

Senior Help Desk Technician II CONTACT GOVERNMENT SERVICES

Overnight Service Desk Technician StratAcuity Staffing Partners Inc

Senior Help Desk Technician CONTACT GOVERNMENT SERVICES

Field Service Technician CompuCom Systems Inc

Survey Technician | Gainesville, VA Davey Tree

Survey Technician | Richmond, VA Davey Tree

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