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KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst and Asset Technician with the ability to work in a challenging, consultative, and collaborative team environment in Alexandria, VA. Technical Support: Provide technical support for NSF-owned IT hardware assets, including workstations and mobile devices.

KeenLogic

IT Asset Technician

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This role goes beyond general fraud product management - it owns the full contact center authentication and fraud prevention journey, including voice biometrics, synthetic voice and deepfake detection, phone and network intelligence, caller risk decisioning, agent and IVR workflows, fraud review, evidence capture, and step-up authentication. Ideal Candidate Profile A contact center identity or voice fraud product leader who understands both the product and operational realities of securing the call channel - someone who can sit credibly with a bank, telco, healthcare organization, insurer, or BPO contact center team and speak to caller authentication, fraud pressure, agent workflows, IVR friction, and migration risk.

Daon Inc

Product Manager - Contact Center Authentication, Voice Biometrics & Fraud Prevention

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The ideal candidate brings advanced Power BI development skills, strong SQL expertise, and experience integrating and transforming complex datasets from multiple enterprise systems, including Microsoft SQL Server, Oracle, and cloud-based data platforms. This role requires a versatile, technically proficient developer who can work across data modeling, ETL/ELT processes, reporting architecture, and database integration to deliver scalable, high-performing analytics and reporting solutions.

YEAR

AVER LLC

Aver Careers - Senior Power BI Developer

Image, reimage, and deploy enterprise workstations using Microsoft Endpoint Configuration Manager (SCCM) and approved task sequences. Job Duties: Provide Tier II hardware and application support, including diagnosis and remediation, password and access resets, software installation, configuration, removal, and performance tuning.

Tier II Help Desk

Working closely with colleagues across the Marketing and Brand Strategy team, the associate will support longer-term campaign planning, project management, relationship and partnership management, program effectiveness monitoring and other strategic initiatives led by the Associate Vice President for Marketing and Brand Strategy. Partner with members of the Marketing and Brand Strategy, Social Media, Digital Development and User Experience, Licensing and Creative Studios teams to manage the lifecycle to ensure brand resources, tools and guidelines remain current, user experience is strong and members of the University community are supported as they apply the brand to their work.

Commonwealth of Virginia

Brand Engagement Associate

Real Estate & Leasing Services oversees the University's extensive portfolio of owned and leased properties and supports the University's strategic real estate objectives through lease administration, portfolio management, acquisitions, property records management, and space-related planning activities. As part of Real Estate & Leasing Services (REaLS), the Lease Administrator & Records Analyst plays an important role in the administration of the University's real estate portfolio, including lease administration, payment processing, records management, and real estate data maintenance.

shareInfoText

Senior Power BI Developer

This role is especially well suited for an NPDES permit writer who can independently manage substantial portions of the permitting process, apply federal and state requirements to complex discharges, communicate effectively with regulators and permittees, and contribute to multiple projects at once. In this role, the selected candidate will work alongside experienced NPDES professionals and multidisciplinary teams that include engineers, scientists, policy specialists, data analysts, and regulatory experts.

Helping our clients protect the environment, improve worker health and safety, ensure the safety of food and drugs, plan sustainable facilities, and achieve other positive outcomes.

ERG offer's an atmosphere of respect, where everyone at all levels is treated with kindness and compassion. How does this work? We look for people with similar goals, skills, and dedication to client service. We look for people who embrace our collaborative philosophy. In this atmosphere, our employees can develop, grow, and diversify their skills. They can participate on project teams that pull together different specialties and strengths to meet specific client needs. One key result of this philosophy is that we have very low turnover of staff.

The atmosphere of respect that we apply internally extends in equal measure to client relationships. We listen to and learn about our clients’ goals. We develop and implement practical, cost-effective plans to meet those goals. And we make ourselves available and responsive to changing needs and priorities.

Eastern Research Group Inc

Mid-Level NPDES Permit Writer

Our Mission is to excel at constructing complex infrastructure safer, better, and faster by engaging the entrepreneurial and innovative spirit of our team members and providing a limitless opportunity for personal and professional growth in a close-knit and collaborative organization. IT Specialists serve as an escalation point for the IT Helpdesk Analysts and play a key role in network/system administration, troubleshooting, and implementing new technology solutions.

Ballard Marine Construction Inc

IT Specialist

We have need for a highly experienced Water Engineer/Technical Advisor to support the City of Richmond''s Water Resources Office in providing senior-level technical guidance for stormwater permitting, site plan review, regulatory compliance, and engineering support. TYLin is a globally recognized, full-service infrastructure consulting firm committed to providing innovative, cost-effective, constructible designs for the global infrastructure market.

T.Y. Lin International Group Ltd

Stormwater Design Engineer

FULL_TIME

Provide strategic direction and day-to-day leadership for all customer-facing IT service delivery, including the internal IT Service Desk (Tiers 0 and I, core and extended hours), the external Knowledge Center, Tier II and specialized support, desktop and field support, printer management, mobile device management, and end-user hardware/software lifecycle management. The Manager provides unified leadership over Service Desk operations (Tiers 0 through II), the external Knowledge Center, Desktop Engineering and field support, lifecycle management of end-user hardware and software, and the physical communications infrastructure including printer, mobile, and telecom equipment.

Empower AI Inc.

CUSTOMER SUPPORT TECHNICAL LEAD (DEP CS LEAD)

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In this role, you will provide daily support of end user requests and issues, assist with providing level I troubleshooting and remediation support for the Iridium IT Service Desk, and work in cooperation with System Administrators, Network Engineering, and Technical Operation teams to provide secure LAN and WAN connectivity for systems and end users. Troubleshoot common end-user issues (Windows, Office 365/Teams, VPN/MFA, printers, connectivity); triage and escalate to Level 2/3 per escalation paths when needed.

Iridium Communications Inc

IT Services Specialist I

Provides corporate desktop support services including laptop imaging, printer support, user account administration and other hardware, software, telecom, and communication services with support from Service Desk Senior Analysts. We offer local-to-global data center expertise, aligned with our connected platform of AI-ready data centers to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime.

NTT Global Data Centers

3574 - Associate Service Desk Technician

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This role goes beyond general fraud product management - it owns the full contact center authentication and fraud prevention journey, including voice biometrics, synthetic voice and deepfake detection, phone and network intelligence, caller risk decisioning, agent and IVR workflows, fraud review, evidence capture, and step-up authentication. A contact center identity or voice fraud product leader who understands both the product and operational realities of securing the call channel - someone who can sit credibly with a bank, telco, healthcare organization, insurer, or BPO contact center team and speak to caller authentication, fraud pressure, agent workflows, IVR friction, and migration risk.

Daon

In addition to performing Tier I analyst duties, the Shift Lead provides real-time leadership, oversight, and coaching for an assigned shift, ensuring exceptional customer service, adherence to SLAs/SLOs, and efficient incident management within a fast-paced Service Desk environment. Provide technical analysis and remote support for enterprise software, desktop computing, network connectivity, mobile devices, and related IT services through telephone, email, chat, and enterprise service management platforms.

Peraton Inc

Service Desk Shift Lead

The PM directly supervises the team activities to prepare and deliver compliant pre- and post-award documentation and/or contractual documents in accordance with the Federal Acquisition Regulation (FAR), the Department of Defense Federal Acquisition Regulation Supplement (DFARS), DHA and agency supplements, policy guidance directives and instructions. A 4 year course of study leading to a bachelor’s degree with a major in any field that includes or is supplemented by at least 24 semester hours in any combination of the following fields: finance, business, law, contracts, purchasing, quantitative methods and organization, information technology, IT System Administration.

<p>Amyx, Inc. is a financially strong ISO 9001-2008 certified and CMMI-DEV Level 3 appraised small business founded in 1999 and headquartered in Reston, Virginia. Amyx’s services are listed below. These services, backed by proven solutions, are delivered by a workforce of exceptional professionals, many of whom possess over 25 years of experience. Amyx personnel have strong core values rooted in public service and hold an intense belief that service to the Government can make a difference. Additional information on our core capabilities can be found on our Core Capabilities page. </p>

Amyx, Inc.

Program Manager

Manage the publishing of Computer Network Defense guidance (e.g., TCNOs, Concept of Operations, Net Analyst Reports, Monitor and evaluate the effectiveness of the enterprise's cybersecurity safeguards to ensure that they provide the intended level of protection. Qualifications: Required: Bachelor degree or higher from an accredited college or university (Recommend an accredited Computer Science, Cyber Security, Information Technology, Software Engineering, Information Systems, or Computer Engineering degree; or a degree in a Mathematics or Engineering field.).

Information Systems Security Manager II

Enterprise Software Engineering: Architect, build, test, and deploy robust web, desktop, and cloud solutions using C#, ASP.NET Core, and Microsoft SQL Server to support mission-critical workflows including Document Management, Billing, CRM, and Matter Management. - AI & Emerging Technologies: Design and implement next-generation AI-enabled applications, leveraging LLMs, AI agents, Generative AI APIs, and Retrieval-Augmented Generation (RAG) to automate workflows, build predictive analytics, and surface insights from enterprise Data Lakehouses.

Pennant Solutions Group

Senior .Net Developer

Design and deliver BI solutions on platforms such as Power BI, Tableau, Kibana, and Databricks Dashboards: o Author governed semantic models, calculation logic, and BI ready datasets sourced from Lakehouse tables and Databricks SQL Warehouses; implement row/column level security and governed tags via Unity Catalog. This position will collaborate closely with the Project Manager / Contractor Lead, federal technical teams, and cross task platform, SRE, governance, privacy, and development personnel to ensure visualizations are accurate, performant, secure, and compliant across platforms (including but not limited to Power BI and Databricks dashboards) and integrations.

Silosmashers, Inc.

BI Engineer

Design and deliver BI solutions on platforms such as Power BI, Tableau, Kibana, and Databricks Dashboards: Author governed semantic models, calculation logic, and BI ready datasets sourced from Lakehouse tables and Databricks SQL Warehouses; implement row/column level security and governed tags via Unity Catalog. This position will collaborate closely with the Project Manager / Contractor Lead, federal technical teams, and cross task platform, SRE, governance, privacy, and development personnel to ensure visualizations are accurate, performant, secure, and compliant across platforms (including but not limited to Power BI and Databricks dashboards) and integrations.

Desktop Analyst Jobs in Virginia

IT Asset Technician KeenLogic

Product Manager - Contact Center Authentication, Voice Biometrics & Fraud Prevention Daon Inc

Aver Careers - Senior Power BI Developer AVER LLC

Tier II Help Desk KeenLogic

Brand Engagement Associate Commonwealth of Virginia

shareInfoText Commonwealth of Virginia

Senior Power BI Developer AVER LLC

Mid-Level NPDES Permit Writer Eastern Research Group Inc

IT Specialist Ballard Marine Construction Inc

Stormwater Design Engineer T.Y. Lin International Group Ltd

CUSTOMER SUPPORT TECHNICAL LEAD (DEP CS LEAD) Empower AI Inc.

IT Services Specialist I Iridium Communications Inc

3574 - Associate Service Desk Technician NTT Global Data Centers

Product Manager - Contact Center Authentication, Voice Biometrics & Fraud Prevention Daon

Service Desk Shift Lead Peraton Inc

Program Manager Amyx, Inc.

Information Systems Security Manager II Amyx, Inc.

Senior .Net Developer Pennant Solutions Group

BI Engineer Silosmashers, Inc.

Data Visualization / Business Intelligence (BI) Engineer Silosmashers, Inc.

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