Front of House Manager Chick-fil-A IncFront of House ManagerBristol, TNWhy You''ll Love Working for Us: Leadership Growth: We are committed to developing leaders through hands-on experience, mentorship, ongoing training, and opportunities for advancement. If you are hired for this position, you also understand and acknowledge that the Operator's restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.
Fuel Process & Development Engineering Section Mgr BWX Technologies IncFuel Process & Development Engineering Section MgrErwin, TN$136,000–$207,000 / yearA U.S.-based company, BWXT is a Fortune 1000 and Defense News Top 100 manufacturing and engineering innovator that provides safe and effective nuclear solutions for global security, clean energy, environmental restoration, nuclear medicine and space exploration. The company further reserves the right to modify base salary (as well as any other discretionary payment, compensation or benefit program) at any time, including for reasons related to individual performance, company or individual department/team performance, and other market factors.
Experience AUTOMOTIVE Finance Manager Bristol HondaExperience AUTOMOTIVE Finance ManagerBristol, TennesseeOur dealership is a recognized leader in the community, offering a supportive, growth-focused culture where your talents are valued and your success is rewarded. Foster long-term relationships with customers by delivering transparent and trustworthy service.
Patient Dining Experience Manager Compass Group USA IncPatient Dining Experience ManagerBristol, TN$51,000–$52,000 / yearMonitors ongoing, and selectively negotiates as needed, matters relating to system/account patient satisfaction initiatives in order to assure highest client and customer satisfaction levels and account retention, strong employee relations, achievement of financial goals and future business growth plans. With more than 31,000 associates nationwide, Morrison uses the Power of Food to create personalized dining experiences for patients and in their cafés to advance the healing and healthful missions of its clients.
Solid Waste Engineering - Project Manager Civil & Environmental Consultants, Inc.Solid Waste Engineering - Project ManagerJohnson City, TennesseeFull timeWe have a variety of Employee Resource Groups, including CEC Community – focused on giving back to the communities in which we work; CEC Ignite – focused on helping professionals early in their careers to develop their pathway; CEC iDEA – focused on inclusion, diversity, equality, and acceptance; and CEC Women – focused on creating internal and external opportunities for women to network and leverage professional experience! Overview: As a Civil & Solid Waste Engineering Project Manager for Civil & Environmental Consultants, Inc. (CEC) in our Johnson City, TN office, you’ll lead a diverse portfolio of land development, site civil, and solid waste engineering projects, including municipal, commercial, industrial, and waste disposal facilities.
General Manager Gerber Collision & GlassGeneral ManagerKingsport, TNJob Description: The General Manager’s primary responsibility and accountability includes providing an exceptional and successful customer experience while leading and maintaining the day-to-day operation of the Store in compliance with established policies and procedures. The General Manager plans and implements the daily operations of the Collision Center to ensure that overall KPI’s and insurance metrics are met.
Full Time Assistant Store Manager (Store 2693) Gamestop Corp.Full Time Assistant Store Manager (Store 2693)Bristol, VA$15.52–$19.52 / hourProvide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming.
Full Time Assistant Store Manager (Store 1314) Gamestop Corp.Full Time Assistant Store Manager (Store 1314)Johnson City, TNProvide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming.
Full Time Assistant Store Manager (Store 6040) GameStop CorpFull Time Assistant Store Manager (Store 6040)Kingsport, TNProvide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store. Using elements of GameStops buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming.
Store Manager Sally Beauty 02354 Sally Beauty HoldingsStore Manager Sally Beauty 02354Abingdon, VAThe position requires some physical exertion such as long periods of standing; walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. By working at Sally Beauty, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair – and we need passionate and talented people to make this happen!
Facilities Utilization Unit Manager BWX Technologies IncFacilities Utilization Unit ManagerErwin, TNBWX Technologies, Inc. and its affiliates and subsidiaries (BWXT) is not responsible for and does not accept any liability for fees or other costs associated with resumes or candidates presented by recruiters or employment agencies, unless a binding, written recruitment agreement between BWXT and the recruiter or agency exists prior to the presentation of candidates or resumes to BWXT and includes the specific services, job openings, and fees to be paid ("Agreement"). Ensure that reactive and preventive maintenance activities are appropriately balanced: monitor current and deferred maintenance backlogs; coordinate within Work Management to adjust priorities and/or resources as needed and ensure that deferred maintenance is adequately documented.
Center Manager, JCCHC East Tennessee State UniversityCenter Manager, JCCHCJohnson City, TN$60,017–$65,269 / yearThis position manages office workflows, Center finances, supports electronic health record (EHR) systems, coordinates administrative operations, and ensures compliance with organizational policies and procedures to support high-quality patient care. The Department of Undergraduate Programs is home to over 45 full-time faculty and 700 students across five (5) tracks including the Traditional BSN, Accelerated BSN (Johnson City, Kingsport, Sevierville), LPN-BSN, and RN-BSN/Dual Degree.
NewElectrical Project Manager OpSource StaffingElectrical Project ManagerKingsport, TNThe Project Manager is responsible for the successful, safe, and profitable execution of assigned electrical construction projects ranging from $0 to $5,000,000. Project Closeout & Team Development: Manage project closeout, including collection, claims settlement, and a final in-house project analysis with feedback to superintendents and the estimating department.
NewAssistant Store Manager Community Choice Financial Family of BrandsAssistant Store ManagerJohnson City, TennesseeFull timeOur Purpose: The Community Choice Financial® Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our c ustomers, Team Members, and c ommunities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard.
Service Manager Spruce Pine Chevrolet GMCService ManagerSpruce Pine, North CarolinaAbout the Company: We take pride in providing top-notch service to our customers and creating a positive work environment for our employees. Responsibilities: Manage a team of service technicians and support staff.
Restaurant and Bakery Kitchen Manager PerkinsRestaurant and Bakery Kitchen ManagerKingsport, TennesseeWith its diverse, moderately priced menu featuring breakfast, lunch, dinner, and bakery offerings, and its attractive and recently remodeled restaurants designed to facilitate efficiency and guest satisfaction, Perkins Restaurant & Bakery is a dining favorite with a solid and respected reputation in the marketplace. EXPERIENCE REQUIRED: 1 -2 years managerial experience, preferably in the food service industry Disclaimer This position description in not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with job.
Merchandising Assistant Manager Dollar Tree IncMerchandising Assistant ManagerJohnson City, TNYour Role at Dollar Tree: As a Merchandise Assistant Manager at Dollar Tree, you'll join our Store Manager in leading a dynamic team of associates and creating positive experiences for the communities we serve. Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
Automotive Finance & Insurance Manager Bristol HondaAutomotive Finance & Insurance ManagerBristol, TennesseeTo support our growing customer base, we are looking for an experienced Automotive Finance Manager to join our team. Do you excel in providing top-notch customer service and helping clients secure the best financing solutions?
Logistics Sourcing Manager Eastman Chemical CoLogistics Sourcing ManagerKingsport, TNThe company's innovation-driven growth model takes advantage of world-class technology platforms, deep customer engagement, and differentiated application development to grow its leading positions in attractive end markets such as transportation, building and construction, and consumables. Work closely with key stakeholders, ensure alignment with Business, Logistics Operations Technology, and Manufacturing stakeholder needs, and develop effective category strategies and implementation plans.
Concessions Manager Compass Group North AmericaConcessions ManagerBristol, TN$50,000–$55,000 / yearTwice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy's diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games. The Concessions Manager will oversee concession stands, manage staff, and ensure efficient service delivery to guests.
Project Manager - Facilities and Construction North Carolina Department of Public InstructionProject Manager - Facilities and ConstructionNCThe Project Manager - Facilities & Construction is responsible for planning, coordinating, monitoring, and overseeing school construction, renovation, maintenance, and capital improvement projects that are grant funded. Minimum of five (5) years of progressively responsible experience in construction management, facilities management, commercial construction, or a related field.
BMS/EPMS Project Manager Amteck LLCBMS/EPMS Project ManagerBlountville, TNTechnical Knowledge: Deep technical knowledge of BMS platforms (e.g., Trend, Tridium, Siemens, Honeywell, Johnson Controls Metasys), HVAC systems, control logic, and integration protocols (like BACnet, Modbus). A BMS (Building Management System) Project Manager is responsible for the end-to-end delivery of projects involving the design, installation, integration, commissioning, and handover of building automation systems.
BMS Project Manager Amteck LLCBMS Project ManagerBlountville, TNTechnical Knowledge: Deep technical knowledge of BMS platforms (e.g., Trend, Tridium, Siemens, Honeywell, Johnson Controls Metasys), HVAC systems, control logic, and integration protocols (like BACnet, Modbus). A BMS (Building Management System) Project Manager is responsible for the end-to-end delivery of projects involving the design, installation, integration, commissioning, and handover of building automation systems.
Assistant Manager Hardee's (1825) Hardee'sAssistant Manager Hardee's (1825)Jonesborough, TennesseeFull timeI understand and acknowledge that Capstone Restaurant Group is an independently owned and operated franchisee of Hardee’s Restaurants LLC and, if I am hired, a legal entity affiliated with Capstone Restaurant Group will be my employer, not Hardee’s Restaurants. You will also play a key role in training your Team Members under the direction of the General Manager, providing support to the General Manager, assist in running overall operations, while developing and retaining Team Members.
Assistant Manager Hardee's (1849) Hardee'sAssistant Manager Hardee's (1849)Kingsport, TennesseeFull timeI understand and acknowledge that Capstone Restaurant Group is an independently owned and operated franchisee of Hardee’s Restaurants LLC and, if I am hired, a legal entity affiliated with Capstone Restaurant Group will be my employer, not Hardee’s Restaurants. You will also play a key role in training your Team Members under the direction of the General Manager, providing support to the General Manager, assist in running overall operations, while developing and retaining Team Members.
Assistant Manager Hardee's (6013) Hardee'sAssistant Manager Hardee's (6013)Johnson City, TennesseeFull timeI understand and acknowledge that Capstone Restaurant Group is an independently owned and operated franchisee of Hardee’s Restaurants LLC and, if I am hired, a legal entity affiliated with Capstone Restaurant Group will be my employer, not Hardee’s Restaurants. You will also play a key role in training your Team Members under the direction of the General Manager, providing support to the General Manager, assist in running overall operations, while developing and retaining Team Members.
Assistant Manager Hardee's (1850) Hardee'sAssistant Manager Hardee's (1850)Greeneville, TennesseeFull timeI understand and acknowledge that Capstone Restaurant Group is an independently owned and operated franchisee of Hardee’s Restaurants LLC and, if I am hired, a legal entity affiliated with Capstone Restaurant Group will be my employer, not Hardee’s Restaurants. You will also play a key role in training your Team Members under the direction of the General Manager, providing support to the General Manager, assist in running overall operations, while developing and retaining Team Members.
Assistant Manager Hardee's (1869) Hardee'sAssistant Manager Hardee's (1869)Piney Flats, TennesseeFull timeI understand and acknowledge that Capstone Restaurant Group is an independently owned and operated franchisee of Hardee’s Restaurants LLC and, if I am hired, a legal entity affiliated with Capstone Restaurant Group will be my employer, not Hardee’s Restaurants. You will also play a key role in training your Team Members under the direction of the General Manager, providing support to the General Manager, assist in running overall operations, while developing and retaining Team Members.
Assistant Manager Hardee's (1771) Hardee'sAssistant Manager Hardee's (1771)Kingsport, TennesseeFull timeI understand and acknowledge that Capstone Restaurant Group is an independently owned and operated franchisee of Hardee’s Restaurants LLC and, if I am hired, a legal entity affiliated with Capstone Restaurant Group will be my employer, not Hardee’s Restaurants. You will also play a key role in training your Team Members under the direction of the General Manager, providing support to the General Manager, assist in running overall operations, while developing and retaining Team Members.
Assistant Manager Hardee's (1883) Hardee'sAssistant Manager Hardee's (1883)Bristol, VirginiaFull timeI understand and acknowledge that Capstone Restaurant Group is an independently owned and operated franchisee of Hardee’s Restaurants LLC and, if I am hired, a legal entity affiliated with Capstone Restaurant Group will be my employer, not Hardee’s Restaurants. You will also play a key role in training your Team Members under the direction of the General Manager, providing support to the General Manager, assist in running overall operations, while developing and retaining Team Members.
Assistant Manager Hardee's (1835) Hardee'sAssistant Manager Hardee's (1835)Erwin, TennesseeFull timeI understand and acknowledge that Capstone Restaurant Group is an independently owned and operated franchisee of Hardee’s Restaurants LLC and, if I am hired, a legal entity affiliated with Capstone Restaurant Group will be my employer, not Hardee’s Restaurants. You will also play a key role in training your Team Members under the direction of the General Manager, providing support to the General Manager, assist in running overall operations, while developing and retaining Team Members.
Assistant Manager Hardee's (1802) Hardee'sAssistant Manager Hardee's (1802)Johnson City, TennesseeFull timeI understand and acknowledge that Capstone Restaurant Group is an independently owned and operated franchisee of Hardee’s Restaurants LLC and, if I am hired, a legal entity affiliated with Capstone Restaurant Group will be my employer, not Hardee’s Restaurants. You will also play a key role in training your Team Members under the direction of the General Manager, providing support to the General Manager, assist in running overall operations, while developing and retaining Team Members.
Assistant Manager Hardee's (1833) Hardee'sAssistant Manager Hardee's (1833)Mount Carmel, TennesseeFull timeI understand and acknowledge that Capstone Restaurant Group is an independently owned and operated franchisee of Hardee’s Restaurants LLC and, if I am hired, a legal entity affiliated with Capstone Restaurant Group will be my employer, not Hardee’s Restaurants. You will also play a key role in training your Team Members under the direction of the General Manager, providing support to the General Manager, assist in running overall operations, while developing and retaining Team Members.
Assistant Manager Hardee's (1864) Hardee'sAssistant Manager Hardee's (1864)Johnson City, TennesseeFull timeI understand and acknowledge that Capstone Restaurant Group is an independently owned and operated franchisee of Hardee’s Restaurants LLC and, if I am hired, a legal entity affiliated with Capstone Restaurant Group will be my employer, not Hardee’s Restaurants. You will also play a key role in training your Team Members under the direction of the General Manager, providing support to the General Manager, assist in running overall operations, while developing and retaining Team Members.
Assistant Manager Hardee's (1799) Hardee'sAssistant Manager Hardee's (1799)Bristol, TennesseeFull timeI understand and acknowledge that Capstone Restaurant Group is an independently owned and operated franchisee of Hardee’s Restaurants LLC and, if I am hired, a legal entity affiliated with Capstone Restaurant Group will be my employer, not Hardee’s Restaurants. You will also play a key role in training your Team Members under the direction of the General Manager, providing support to the General Manager, assist in running overall operations, while developing and retaining Team Members.
Assistant Manager Hardee's (6307) Hardee'sAssistant Manager Hardee's (6307)Blountville, TennesseeFull timeI understand and acknowledge that Capstone Restaurant Group is an independently owned and operated franchisee of Hardee’s Restaurants LLC and, if I am hired, a legal entity affiliated with Capstone Restaurant Group will be my employer, not Hardee’s Restaurants. You will also play a key role in training your Team Members under the direction of the General Manager, providing support to the General Manager, assist in running overall operations, while developing and retaining Team Members.
Assistant Manager Hardee's (1865) Hardee'sAssistant Manager Hardee's (1865)Greeneville, TennesseeFull timeI understand and acknowledge that Capstone Restaurant Group is an independently owned and operated franchisee of Hardee’s Restaurants LLC and, if I am hired, a legal entity affiliated with Capstone Restaurant Group will be my employer, not Hardee’s Restaurants. You will also play a key role in training your Team Members under the direction of the General Manager, providing support to the General Manager, assist in running overall operations, while developing and retaining Team Members.
Assistant Manager Hardee's (1882) Hardee'sAssistant Manager Hardee's (1882)Abingdon, VirginiaFull timeI understand and acknowledge that Capstone Restaurant Group is an independently owned and operated franchisee of Hardee’s Restaurants LLC and, if I am hired, a legal entity affiliated with Capstone Restaurant Group will be my employer, not Hardee’s Restaurants. You will also play a key role in training your Team Members under the direction of the General Manager, providing support to the General Manager, assist in running overall operations, while developing and retaining Team Members.
Assistant Manager Hardee's (1881) Hardee'sAssistant Manager Hardee's (1881)Bristol, VirginiaFull timeI understand and acknowledge that Capstone Restaurant Group is an independently owned and operated franchisee of Hardee’s Restaurants LLC and, if I am hired, a legal entity affiliated with Capstone Restaurant Group will be my employer, not Hardee’s Restaurants. You will also play a key role in training your Team Members under the direction of the General Manager, providing support to the General Manager, assist in running overall operations, while developing and retaining Team Members.
Assistant Manager Hardee's (1775) Hardee'sAssistant Manager Hardee's (1775)Elizabethton, TennesseeFull timeI understand and acknowledge that Capstone Restaurant Group is an independently owned and operated franchisee of Hardee’s Restaurants LLC and, if I am hired, a legal entity affiliated with Capstone Restaurant Group will be my employer, not Hardee’s Restaurants. You will also play a key role in training your Team Members under the direction of the General Manager, providing support to the General Manager, assist in running overall operations, while developing and retaining Team Members.
Assistant Manager Hardee's (1858) Hardee'sAssistant Manager Hardee's (1858)Kingsport, TennesseeFull timeI understand and acknowledge that Capstone Restaurant Group is an independently owned and operated franchisee of Hardee’s Restaurants LLC and, if I am hired, a legal entity affiliated with Capstone Restaurant Group will be my employer, not Hardee’s Restaurants. You will also play a key role in training your Team Members under the direction of the General Manager, providing support to the General Manager, assist in running overall operations, while developing and retaining Team Members.
Licensed Optician - Assistant Manager National Vision Holdings IncLicensed Optician - Assistant ManagerJohnson City, TNBy overseeing the daily operations of our stores, including personnel management and inventory control, our Assistant Eyeglass Managers keep customers coming back by providing a positive experience from start to finish - and keeping associates happy, too. Supervises and motivates Opticians and CL Sales associates (in some stores the Receptionist) and ensures the timely completion of day-to-day functions.
District Manager World Acceptance CorporationDistrict ManagerBluff City, TNEnsure district‑wide compliance with company safety, security, and emergency procedures by monitoring branch adherence, reinforcing safe work practices and cash‑handling controls, addressing identified risks or unsafe conditions, and ensuring incidents are reported and escalated in accordance with Company policies. Work is performed in a combination of office settings, branch locations, and travel environments, including time spent driving, working in branch locations, and base office when appropriate.
Environmental Services - Manager in Training Healthcare Services Group, Inc.Environmental Services - Manager in TrainingJOHNSON CITY, TennesseeOverview: Join Healthcare Services Group (HCSG) as an Environmental Services Manager in Training, where you will learn to manage your own account and oversee housekeeping, laundry, and floor care operations at a long-term care facility. Benefits Link: Click here for more benefits information . or copy this link : https://go-internal.hcsgcorp.com/l/1036773/2025-07-02/5xbpsq/1036773/17514637576MrQym5A/Employee_Benefits_for_Job_Descriptions__7_.pdf.
Environmental Services Manager in Training Healthcare Services Group IncEnvironmental Services Manager in TrainingJOHNSON CITY, TNJoin Healthcare Services Group (HCSG) as an Environmental Services Manager in Training, where you will learn to manage your own account and oversee housekeeping, laundry, and floor care operations at a long-term care facility. If you're looking for an opportunity to grow your career in environmental services management and be part of a supportive and dedicated team, apply now and start making a difference at HCSG!
NAR Marine Operations Manager Eastman Chemical CoNAR Marine Operations ManagerKingsport, TNThe companys innovation-driven growth model takes advantage of world-class technology platforms, deep customer engagement, and differentiated application development to grow its leading positions in attractive end markets such as transportation, building and construction, and consumables. The position partners closely with Supply Chain, Procurement, Manufacturing, and Customer Service to ensure reliable, efficient, and compliant movement of goods, while balancing near-term execution with long-term (35 year) strategy.
Restaurant Service Manager Perkins - Northcott HospitalityRestaurant Service ManagerKingsport, TNFull timeConducts employment activities to include staffing (hire/term responsibilities), training, and conducting performance reviews with all dining room personnel, as well as recommending salary increases and issuing employee work histories. Ensures that inventory levels for both food and non-food items are properly maintained in accordance with company guidelines through correct ordering procedures and efficient usage and yield application.
Assistant Restaurant Manager Perkins - Northcott HospitalityAssistant Restaurant ManagerBristol, VAFull timeConducts employment activities to include staffing (hire/term responsibilities), training, and conducting performance reviews with all dining room personnel, as well as recommending salary increases and issuing employee work histories. Ensures that inventory levels for both food and non-food items are properly maintained in accordance with company guidelines through correct ordering procedures and efficient usage and yield application.
Assistant Store Manager Community Choice Financial Inc.Assistant Store ManagerKingsport, TNThe Community Choice Financial Family of Brands ("CCF" or the "Company"), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard.
Business Office Manager Career StrategiesBusiness Office ManagerGreeneville, TennesseeWe are seeking an organized, detail-oriented Business Office Manager to oversee the administrative and financial operations of our nursing home in Greenville, Tennessee . This role plays a vital part in ensuring smooth daily operations, accurate billing, and exceptional customer service for residents and their families.