APP Team Manager - Medicine, Hematology - Full Time University of MiamiAPP Team Manager - Medicine, Hematology - Full TimeMiami, FLAssessment/Diagnosis: Assesses patients by interviewing/examining the patient, reviewing the patients medical history, providers/physicians/PI/Sub-PI diagnosis and orders, diagnostic test results (labs, x-ray, MRI, etc.) to determine medical diagnosis, plan of care and monitor patients progress. • Develops, leads and manages the clinical practice, quality and safety of patient care of an interdisciplinary team which may include registered nurses, licensed practical nurses, medical assistants and others who are essential to the care delivery model.
NewCustomer Contact Center Director - 60046097 - ESS Program Government of FloridaCustomer Contact Center Director - 60046097 - ESS ProgramMIAMI, FLAbout the FL Department of Children and Families: The Florida Department of Children and Families (DCF) is the state of Florida's social services agency providing services for child safety, fostering, adoption, domestic violence, adult protective services, refugees, homelessness, mental health, substance abuse, childcare providers, human trafficking and government assistance. Within DCF, the Economic Self Sufficiency (ESS) Program helps to promote strong and economically self-sufficient families by determining eligibility in Florida for the Supplemental Nutrition Assistance Program (SNAP), Temporary Assistance for Needy Families (TANF) and Medicaid for individuals and families on the road to economic recovery.
Regional Facilities Manager Alorica, Inc.Regional Facilities ManagerHialeah, FLWe're a global leader in customer service and experience, serving the world's biggest brands with tens of thousands of employees in hundreds of locations around the globe. We''re bold enough to challenge how things have always been done, committed to delivering results that matter, and passionate about making customer experiences that actually work.
Information Center Member Service Specialist I, Full-Time, Remote (MA, NH, GA, FL only) First Tech Federal Credit UnionInformation Center Member Service Specialist I, Full-Time, Remote (MA, NH, GA, FL only)FLRemoteHelp to meet the financial needs of new and existing members by building strong relationships and recognizing potential referral opportunities and successfully completing qualified referrals of products and services. Provide internal and external members with quality service through various communication channels, including phone, email, web chat and social media.
Patient Access Center Representative Houston Methodist HospitalPatient Access Center RepresentativeFLAt Houston Methodist, the Patient Access Center Representative position is responsible for assuring that patients in need of scheduling appointments are scheduled to receive services in their assigned location and are financially cleared prior to their scheduled appointment through accurate and timely scheduling, registration, and verification of eligibility and benefits. Additional responsibilities for this position include providing excellent customer service when communicating with patients who receive services at our facilities and providing notification to patients, physicians, hospital/clinical staff and management of issues that may result in potential service delays or reimbursement denials.
Manager, Youth Operations Carnival Corp LtdManager, Youth OperationsMiami, FLInter Company: Foster cross-functional collaboration with internal and external stakeholders including external vendors, IT, F&B, Housekeeping, Communications, Casino, HR, Marketing, Public Relations, Revenue Partners, Global Sourcing, Procurement, Legal, Security, Sanitation, Marine, and Technical teams to ensure that entertainment programming supports and aligns with Carnival's objectives. Fee-based Experiences: Build and enhance revenue streams, increase current revenue, and minimize costs to deliver greater profitability year over year for the department, including initiatives like Night Owls, rentals, arts & crafts and Build-A-Bear Workshop.
Principal Recruitment Consultant - Data Center Operations, Harper Harrison, Miami, FL LHi GroupPrincipal Recruitment Consultant - Data Center Operations, Harper Harrison, Miami, FLMiami, Florida$70,000–$100,000 / yearWith over a decade of experience in the US market, we've built a proven track record in helping clients scale mission-critical operations teams, including facility managers, operations engineers, technicians, and leadership roles that keep data centers running at peak performance. The demand for reliable, secure, and scalable data center operations has never been higher - from hyperscale facilities to edge computing sites - and Miami is fast becoming a key strategic location for operators serving both North and South America.
Manager, Radiology and Imaging - Silverdale WA Kaiser PermanenteManager, Radiology and Imaging - Silverdale WAFlorida, FLEssential Responsibilities: Manages operations: Responsible for FTE and NPE Budgets, responsible for approving PTO through TORT, responsible for securing backfill through Stafferlink, responsible for approving and/or entering supply orders in OneLink, manages unsigned studies report, manages PACS exceptions, manages unended exams, conducts monthly staff meetings. Job Summary: The Imaging Manager is leadership for a large multidisciplinary department (typically CT, MRI, Nuclear Medicine, Ultrasound, Mammography, X-ray; often Dexa or Fluoroscopy; potentially Interventional and other applicable imaging modalities) with > 35 headcount in a Level III Medical Office Building.
Patient Access & Pre-Access Manager Ensemble Health PartnersPatient Access & Pre-Access ManagerMiami, FL$56,800–$78,875 / yearAdditionally, managing Financial Service Representatives and ensuring that proper accounting processes are followed, cash drawer is balanced, money is deposited timely and posted accurately to patient accounts, and proper logs are completed and submitted as requested by financial oversight departments. Admitting staff are responsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving, and processing physician orders, and providing excellent customer service.
Manager, Youth Operations Carnival Global BrandManager, Youth OperationsMiami, FLInter Company : Foster cross-functional collaboration with internal and external stakeholders including external vendors, IT, F&B, Housekeeping, Communications, Casino, HR, Marketing, Public Relations, Revenue Partners, Global Sourcing, Procurement, Legal, Security, Sanitation, Marine, and Technical teams to ensure that entertainment programming supports and aligns with Carnival’s objectives. Fee-based Experiences : Build and enhance revenue streams, increase current revenue, and minimize costs to deliver greater profitability year over year for the department, including initiatives like Night Owls, rentals, arts & crafts and Build-A-Bear Workshop.
Continuous Threat Exposure Management (CTEM) Manager Deloitte Touche Tohmatsu LtdContinuous Threat Exposure Management (CTEM) ManagerMiami, FL$124,700–$229,500 / yearBy combining program design, implementation, operations, and incident response capabilities with deep industry and mission knowledge, we help clients protect their most valuable assets, enable secure digital transformation, and respond quickly to an evolving threat landscape. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs.
Oracle Tech Cloud Manager Deloitte Touche Tohmatsu LtdOracle Tech Cloud ManagerMiami, FL$134,500–$265,100 / yearExperience leading reports, integrations, conversions, and extensions (RICE) delivery for Oracle Enterprise Resource Planning (ERP) Cloud implementations, including use of the Oracle ERP Cloud build framework for RICE objects. Preferred: Experience designing or implementing artificial intelligence (AI) agents in Oracle Cloud, including Oracle AI Agent Studio, Fusion embedded agents, or Oracle Cloud Infrastructure (OCI) Generative AI services.
Permanent Supportive Housing Case Manager Care Resource Community Health CenterPermanent Supportive Housing Case ManagerFt. Lauderdale, FLPart timeSupport billing through concurrent documentation of service provided and budget activities as required (i.e. reconciling billing across data systems including: PCIS, Web-based systems, CASEWATCH, Provide Enterprise, CareWare, HIMS, NextGen and client electronic health records). Advocate for and actively assist residents in obtaining services (e.g., health, mental health, intellectual disability, alcohol and drug, housing referrals, financial assistance, home-based services, training, medical services, mentoring, and socialization).
Key Account Manager II Advantage SolutionsKey Account Manager IIMiami, FloridaFull timeA solid track record of managing or working closely with key retailers, including department heads, category managers, buyers, and other retail stakeholders; Proven experience managing high-value accounts, developing long-term relationships, and delivering on customer objectives (e.g., sales growth, promotional execution). The KAM II is a salesperson responsible for meeting sales quotas and expense budgets for assigned clients by managing sales programs, promotional spending, distribution levels, shelf placement and strategic planning initiatives.
Account Manager PolyAIAccount ManagerMiami, FL$120,000–$135,000 / yearWe want you to bring your great experience and skills to help us develop a scalable growth motion that encourages a customer can-do attitude through self service, as well as building executive-level relationships, defining the account strategy, delivering solution-based sales modelling and driving account retention and revenue growth. Successful results meeting/exceeding sales goals, revenue expansion, new product adoption and identifying new use cases across additional areas of the business.
NewSenior Manager, Benefits Administration DeloitteSenior Manager, Benefits AdministrationMiami, FL$171,600–$338,200 / year10+ years of experience managing client relationships and account outcomes for upper-middle-market or jumbo employers while overseeing multi-functional delivery teams, including call center operations, third-party vendor or platform relationships, and service level agreements. Deloitte is building a U.S. Benefits Administration practice within its non-governmental Human Capital business, expanding its Workforce Rewards and Compliance capabilities into outsourced platform-plus-services delivery for health and welfare and defined benefit pension administration.
Finance & Investment Funds Pursuits & Directories Sr Manager DLA Piper LLP (US)Finance & Investment Funds Pursuits & Directories Sr ManagerMiami, FL$146,349–$232,701 / yearActs as project manager throughout the pitch and proposal response lifecycle including, but not limited to: facilitating opportunity assessments; tracking opportunities; developing project plans; organizing and conducting kick-off calls with lawyers and colleagues; gathering and drafting relevant content; coordinating with client pricing, BD and other business professional colleagues; incorporating competitive intelligence to tailor responses; and ensuring high quality/error free proposals are submitted. The Finance & Investment Funds Pursuits & Directories Sr Manager, working in collaboration with and in support of the firm's strategic initiatives, ss a member of the Business Development's Pursuit team, the Transactions Pursuits & Directories Manager has a primary responsibility for assisting the Firm win new business through the development of compliant, on-time, best-in-class and client-centric formal RFP responses and pitch response.
Pursuits & Directories Sr Manager DLA Piper LLP (US)Pursuits & Directories Sr ManagerMiami, FL$149,276–$227,465 / yearActs as project manager throughout the pitch and proposal response lifecycle including, but not limited to: facilitating opportunity assessments; tracking opportunities; developing project plans; organizing and conducting kick-off calls with lawyers and colleagues; gathering and drafting relevant content; coordinating with client pricing, BD and other business professional colleagues; incorporating competitive intelligence to tailor responses; and ensuring high quality/error free proposals are submitted. 10+ years' relevant experience includes directing the project management and development of RFP responses in a professional services environment; possessing a thorough understanding of the proposal process in a competitive professional services marketplace; and having demonstrated experience managing several concurrent projects under tight deadlines.
Sectors & Clients Manager Media, Sports & Entertainment DLA Piper LLP (US)Sectors & Clients Manager Media, Sports & EntertainmentMiami, FL$129,808–$197,799 / yearThis individual partners closely with sector leadership, lawyers, and firmwide Marketing & Business Development colleagues to identify, develop, and pursue business development opportunities, strengthen client relationships, and proactively drive go-to-market strategies that support sector growth and market positioning. Working closely with sector leadership, practice leaders, and business development teams, this individual will help drive the strategic priorities of the Sports, Media & Entertainment Sector through innovative business development initiatives, market-facing programs, profile-raising activities, and client engagement strategies.
Case Manager DLA PiperCase ManagerMiami, FL$70.43–$112 / hourParticipates in all aspects of case management: Possesses extensive knowledge of product liability, mass torts and class actions matters; possesses extensive experience preparing for and participating in document collections, witness interviews, hearings, depositions, trials, arbitrations and/or mediations; possesses advanced understanding of Federal, State, and local rules and procedures as well as court filing procedures, both electronic and hard copy; acts as lead paralegal who manages cases/matters and guides/oversees attorneys, paralegals and case assistants; develops checklists, tracking systems, and other processes to improve efficiency for the practice group. While the specific job requirements of a DLA Piper position may vary depending upon scope of the job and area of specialty, there are certain universal requirements that are expected of all DLA Piper employees, which include but are not limited to: Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties.
Transactions Special Projects BD & Marketing Manager DLA PiperTransactions Special Projects BD & Marketing ManagerMiami, FL$129,808–$197,799 / yearWhile the specific job requirements of a DLA Piper position may vary depending upon scope of the job and area of specialty, there are certain universal requirements that are expected of all DLA Piper employees, which include but are not limited to: Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties. The Transactions Special Projects BD & Marketing Manager, working in collaboration with and in support of the firm's strategic initiatives, is part of our Business Development and Marketing team, which works closely with BD & Marketing leadership and partners on strategic growth initiatives.
Market & Business Intelligence Manager DLA PiperMarket & Business Intelligence ManagerMiami, FL$112,879–$164,525 / yearWhile the specific job requirements of a DLA Piper position may vary depending upon scope of the job and area of specialty, there are certain universal requirements that are expected of all DLA Piper employees, which include but are not limited to: Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties. This position can sit in our Reston, Atlanta, Austin, Baltimore, Boston, Chicago, Dallas, Houston, Los Angeles, Miami, Minneapolis, Philadelphia, Phoenix, Raleigh, San Diego, Seattle, Short Hills, Washington DC, or Wilmington office and offers a hybrid work schedule.
Sales Manager MLGSales ManagerFort Lauderdale, FloridaIf you excel at leading high‑volume phone‑based sales teams, driving measurable outcomes, and improving conversion systems—not just managing activity—this role offers a major step forward. The Sales Manager oversees a team of remote Intake and Inside Sales professionals, ensuring every stage of the client acquisition process runs efficiently and produces strong conversion results.
NewSr. Account Manager Lowe'sSr. Account ManagerMiami, FLRemote$70,900–$118,300 / yearBased in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. Lowe's believes that conviction records may have a direct, adverse, and negative relationship to the following job duties: accessing company property, assets, information and products; partnering, supervising, and regularly working with other Lowe's employees; and adhering to and monitoring compliance and safety guidelines.
Pharmacy Technician II - Clinical Pharmacy Care Center Elevance Health IncPharmacy Technician II - Clinical Pharmacy Care CenterMiami, FLMinimum Requirements: Requires an active, professional license, if required by state law, State Pharmacy Technician Certification or National Certification based on applicable state(s) requirements, to practice as a Pharmacy Technician within the scope of practice in a state or territory of the United States. For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.
Warehouse Manager Hotwire CommunicationsWarehouse ManagerFort Lauderdale, FloridaThe Warehouse Manager leads the warehouse team and works collaboratively to complete various management, organization and planning tasks to maintain high performance of the warehouse’s storage and shipment processes. Oversees the organization and overall cleanliness of the warehouse, test/refurbishment area, receiving area, and any other location affected by general warehouse activities.
NewManager, Customer Service I ChewyManager, Customer Service IHollywood, FloridaWe are looking for a Team Manager, to provide proactive leadership and development for up to 25 hourly Team Members who support multiple channels within the business The ideal candidate will challenge, coach, and mentor their team to go above and beyond to build unique and impactful moments for our customers while also resolving their issues. Review and score customer calls using quality control guidelines to ensure agents are meeting established criteria; Calibrate with other Team Members to ensure consistency in grading using speech to text analytical tools and evaluation of issue resolution, customer empathy and sentiment, and adherence to Chewy training and product specific knowledge.
Automotive Assistant & Service Managers Mavis Tire SupplyAutomotive Assistant & Service ManagersFort Lauderdale, FLFull timeTo be eligible for the position of Automotive Assistant / Service Manager, you must (1) be at least 18 years of age; (2) be legally authorized to work in the United States; and (3) possess (i) 1 year of experience and/or training in automotive parts and/or tire sales, (ii) 1 year of experience and/or training in automotive repairs/maintenance, or (iii) any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities of the position. While driving the sales initiatives of Mavis, Service Managers must communicate directly with customers, assess customer needs, provide information regarding requested and/or necessary automotive repairs and maintenance, ensure customers are satisfied with their in-store experience and strive to meet customer expectations.
NewSecurity Scheduling Manager Marksman SecuritySecurity Scheduling ManagerMiami, Florida$60,000–$63,000 / yearCoordinate necessary support services to effectively manage client sites to meet or exceed financial and operational goals and provide quality customer service. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Marksman's customized approach to security services will provide you with the opportunity to learn, grow and succeed.
Leasing Manager FlowLeasing ManagerMiami, FLPartner with the Community Manager and communicate with the Asset Manager weekly to set rents and concessions for both renewals and new leases. Adhere to a reporting schedule as identified by the Regional Manager, Community Manager, Accounting, and any other necessary departments to meet Management, Equity Partner, and Lender requirements.
Senior Sales Manager Wealthy Group of Companies LLCSenior Sales ManagerAventura, FLRemote$120,000–$150,000 / yearThe Sales Manager will oversee the closing team, monitor pipeline performance, identify areas for improvement, and implement strategies that maximize revenue across multiple residential product lines, including home renovations, exterior improvements, HVAC, energy efficiency upgrades, and other high-ticket homeowner services. Our company specializes in helping families improve the efficiency, value, comfort, and functionality of their homes through a broad portfolio of residential services and high-end remodeling solutions—including exterior renovations, roofing, impact windows and doors, HVAC, siding, and energy-efficient home upgrades.
Associate General Manager Brookfield Residential Properties ULCAssociate General ManagerCoral Gables, FLHeadquartered in Chicago, IL, GGP is a leading retail real estate company with a portfolio of 95+ high-performing retail assets, encompassing over 95 million square feet of space across the United States. Core Competencies: Cultivates Innovation, Ensures Accountability, Builds Effective Teams, Organizational Savvy, Demonstrates Awareness, Manages Ambiguity.
Associate General Manager Brookfield PropertiesAssociate General ManagerCoral Gables, FloridaHeadquartered in Chicago, IL, GGP is a leading retail real estate company with a portfolio of 95+ high-performing retail assets, encompassing over 95 million square feet of space across the United States. Core Competencies: Cultivates Innovation, Ensures Accountability, Builds Effective Teams, Organizational Savvy, Demonstrates Awareness, Manages Ambiguity.
Area Internet Services Manager - South Florida (Miami & Ft Lauderdale) Encore Group (USA) LLCArea Internet Services Manager - South Florida (Miami & Ft Lauderdale)Davie, FLNetwork Management: Under direction of Regional Internet Services Manager and the NOC Manager, ensure the readiness of the network infrastructure installation and temporary network equipment by monitoring the functioning of the network, maintaining equipment in working order, replacing damaged components, and creating documentation such as port maps, access point layouts, network diagrams and labelling the patch panels and wall outlets. Technical Sales: Under direction from Regional Internet Services Manager, provide support for the technical sales of Internet Services and related products (i.e., phones, computers, printers, webcasting etc.) by applying a working knowledge of such technologies and sound sales skills.
Manager, Administrative Operations University of MiamiManager, Administrative OperationsMiami, FLThe Manager, Administrative Operations leads the broad scope of executive support-related activities and/or special projects for top-level leadership and their functional area(s) to facilitate the efficient operations of the office and function. The Gordon Center for Simulation and Innovation in Medical Education is recruiting for a Manager, Administrative Operations to assist the Assistant Director of the Gordon Center and Director of its largest training division of Prehospital and Emergency Training.
Leasing Manager Flow Carbon IncLeasing ManagerMiami, FLPartner with the Community Manager and communicate with the Asset Manager weekly to set rents and concessions for both renewals and new leases. Adhere to a reporting schedule as identified by the Regional Manager, Community Manager, Accounting, and any other necessary departments to meet Management, Equity Partner, and Lender requirements.
Permanent Supportive Housing Case Manager Care Resource Community Health Centers, Inc.Permanent Supportive Housing Case ManagerFt. Lauderdale, FLSupport billing through concurrent documentation of service provided and budget activities as required (i.e. reconciling billing across data systems including: PCIS, Web-based systems, CASEWATCH, Provide Enterprise, CareWare, HIMS, NextGen and client electronic health records). Advocate for and actively assist residents in obtaining services (e.g., health, mental health, intellectual disability, alcohol and drug, housing referrals, financial assistance, home-based services, training, medical services, mentoring, and socialization).
Cook 2/ Per diem/ Flexible shift/ Nutrition/ Jackson West Medical Center Jackson Health SystemCook 2/ Per diem/ Flexible shift/ Nutrition/ Jackson West Medical CenterMiami, FLEmphasis of the work is on performance of a variety of cooking tasks including skilled work such as roasting meats, preparing gravies, sauces, special diet items, baking, re-thermalizing and prioritizing work load. Follow established food preparation, serving, storing and sanitation methods as set forth by JMPMC/Nutrition Services policies, procedures and manufacturer guidelines through in-services in order to prevent food borne illness.
Manager, All-Inclusive & Resorts Offers Strategy Hilton Worldwide Holdings IncManager, All-Inclusive & Resorts Offers StrategyMiami, FLIn this role, you will work closely with Revenue Management, Pricing, Distribution, Marketing, Digital, Brand, Product, Analytics, regional commercial teams, and hotel partners to build and refine offers that support profitable growth, strengthen the customer value proposition, and improve performance during key need periods and seasonal windows. How you''ll collaborate with others: Partner with Revenue Management, Pricing, Marketing, Digital, Brand, and regional commercial teams to develop and activate offers specific to the all-inclusive and resort portfolio, and tailor participation of this portfolio in enterprise-driven offers.
NewGlobal Workforce Management Leader (Contact Center) Robert Bosch GmbHGlobal Workforce Management Leader (Contact Center)Fort Lauderdale, FLMulti-Horizon Planning: Oversee the end-to-end forecasting and capacity planning pipeline, managing dedicated planners to predict call volumes and staffing needs across short, mid, and long-term horizons. The primary objective is to balance customer demand with agent supply, maintaining high cost-efficiency (agent occupancy) while consistently meeting international Service Level Agreements (SLAs).
Control Center Operator BrightlineControl Center OperatorMiami, FLYour Purpose:As an Operations Center Controller, you will play a vital role in ensuring the seamless operation of Brightline's train services by monitoring real-time data, coordinating communications, and proactively responding to service disruptions. You will communicate transportation plan updates to Train Dispatchers, coordinate communication between train crews, stations, ground transportation, and guest services, and provide timely and meaningful updates to Guest and Teammate information systems.
Seniorr Medicare Telesales Implementation Manager Sales Programs CVS Health CorpSeniorr Medicare Telesales Implementation Manager Sales ProgramsFL$82,940–$182,549 / yearTrack all business activities pertaining to the Internal and Vender Telesales program for further optimization, analyze progress of initiatives to implementation, coordinate routine review of business processes and suggest new strategies based on risk and opportunities. Coordinates cross functionally to ensure key stakeholders are progressing through initiatives, escalates risks, identifies solutions to challenges for a successful implementation.
NewSenior Manager, Benefits Administration Deloitte Touche Tohmatsu LtdSenior Manager, Benefits AdministrationMiami, FL$171,600–$338,200 / year10+ years of experience managing client relationships and account outcomes for upper-middle-market or jumbo employers while overseeing multi-functional delivery teams, including call center operations, third-party vendor or platform relationships, and service level agreements. Deloitte is building a U.S. Benefits Administration practice within its non-governmental Human Capital business, expanding its Workforce Rewards and Compliance capabilities into outsourced platform-plus-services delivery for health and welfare and defined benefit pension administration.
Contact Center, Supervisor of Operations Xanterra Leisure Holding LLCContact Center, Supervisor of OperationsMiami, FLThis is a hands-on leadership role that combines tactical oversight with a forward-looking mindset - a leader who can manage today's booking operations while actively contributing to the future state of the department. Awarded World's Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht style experience and unique voyages to the world's best small ports and hidden harbors.
Patient Access Manager Ensemble Health PartnersPatient Access ManagerMiami, FloridaAdditionally, managing Financial Service Representatives and ensuring that proper accounting processes are followed, cash drawer is balanced, money is deposited timely and posted accurately to patient accounts, and proper logs are completed and submitted as requested by financial oversight departments. Admitting staff are responsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving, and processing physician orders, and providing excellent customer service.
Manager, Financial Counseling University of MiamiManager, Financial CounselingNorth Miami, FLExcellent interpersonal skills necessary to provide leadership in team building endeavors; to collaborate with other managers and directors in support of hospital and practice goals and objectives; to establish and maintain effective, cooperative working relationships with internal and external customers, including patients and their families, support staff, managers, directors, senior leadership, faculty, and insurance payers. Core Responsibilities: Manages and directs the resources and operational activities of the On-site Patient Access Financial Counseling team that are responsible for assisting patients in understanding their insurance benefits and self-pay responsibilities, as well as collecting and/or arranging for payment plans in accordance with established policies and procedures.
Manager, Healthcare Risk Management University of MiamiManager, Healthcare Risk ManagementMiami, FLClinical knowledge and experience in hospital and other healthcare settings, including medical record review and analysis, with documented experience and expertise in various settings such as surgical care (including inpatient and ambulatory surgery settings and robotic surgery), emergency care, general inpatient care, specialty care including cancer and ophthalmology specialties, intensive care, or outpatient care preferred. Working knowledge or experience with applicable State and Federal healthcare regulatory requirements, including facility and professional licensure and regulation, hospital and laboratory accreditation, professional peer review, human subject research protection, Conditions of Participation, or drug or medical product regulation is a plus.
NewQuality Competence Center Group Leader Robert Bosch GmbHQuality Competence Center Group LeaderFort Lauderdale, FLSystems: Deep familiarity with Quality Assurance platforms (experience with 2Mares or migrating to modern platforms like Playvox/Scorebuddy is highly valued) and Learning Management Systems (LMS). Monthly Calibration Ownership: Run and govern monthly quality calibration sessions involving local site QA leads and Team Leaders across all delivery sites to maintain absolute evaluation alignment.
NewSteering Competence Center Group Leader Robert Bosch GmbHSteering Competence Center Group LeaderFort Lauderdale, FLMulti-Horizon Planning: Oversee the end-to-end forecasting and capacity planning pipeline, managing dedicated planners to predict call volumes and staffing needs across short, mid, and long-term horizons. The primary objective is to balance customer demand with agent supply, maintaining high cost-efficiency (agent occupancy) while consistently meeting international Service Level Agreements (SLAs).
NewGlobal Quality Assurance Leader (Contact Center) Robert Bosch GmbHGlobal Quality Assurance Leader (Contact Center)Fort Lauderdale, FLSystems: Deep familiarity with Quality Assurance platforms (experience with 2Mares or migrating to modern platforms like Playvox/Scorebuddy is highly valued) and Learning Management Systems (LMS). Monthly Calibration Ownership: Run and govern monthly quality calibration sessions involving local site QA leads and Team Leaders across all delivery sites to maintain absolute evaluation alignment.