UNKNOWN

FEED

Utilize firm databases (e.g., Patricia, Elite, ShareRooms and document management systems (e.g., iManage)), third-party tools and databases (e.g., PatSnap, Thompson IP, Orbit, USPTO Patent Center), Intranet IP related websites, tools and databases (e.g., the USPTO website) and Microsoft Office and related desktop tools and applications (e.g., Adobe Acrobat, Microsoft Word, Outlook, Visio, PowerPoint and Excel). Depending on the role, the actual base salary offered may depend upon a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location in which the applicant lives and/or from which they will be performing the job.

YEAR

Fenwick & West LLP

Legal Support Analyst

OneTrust, the AI‑Ready Governance Platform, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Continue to develop and maintain deep knowledge of specific areas of the OneTrust platform (and supporting technologies) by attending office hours, completing regular release training, etc.

HOUR

OneTrust

Support Analyst

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You will be required to develop deep understanding of the OneTrust platform and Collaborate across OneTrust teams, including with our product teams, to troubleshoot issues, identify root causes, and provide solutions . OneTrust, the AI‑Ready Governance Platform, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale.

OneTrust LLC

Senior Support Analyst - Consent & Preference

Senior Support Analyst

As a member of the Desktop Operations team, you will facilitate desktop service fulfillment requests, provide guidance and "how to" information, assess requests for new services and features for potential fulfillment by existing services, restore PC Desktop and related technology services or service features to a satisfactory operational state, assess requests for new services and features for potential fulfillment by existing services, and help improve the user experience. The target salary range for this position varies by location and is commensurate with relevant experience: Boston $75,100 - $112,600 | Los Angeles $80,700 - $121,100 | New York $80,700 - $121,100 | Orange County $80,700 - $121,100 | Philadelphia $73,600 - $110,400 | San Diego $80,700 - $121,100 | San Francisco $86,300 - $129,500 | Santa Monica $80,700 - $121,100.

Goodwin Procter LLP

Sr. Desktop Support Analyst - SF

As a member of the Desktop Operations team, you will facilitate desktop service fulfillment requests, provide guidance and "how to" information, assess requests for new services and features for potential fulfillment by existing services, restore PC Desktop and related technology services or service features to a satisfactory operational state, assess requests for new services and features for potential fulfillment by existing services, and help improve the user experience. Two or more years knowledge and experience troubleshooting and working with Microsoft Windows and Office Suite including legal specific applications add-ons, including document management experience and handheld technologies.

Desktop Support Analyst - SF

ADAPTED_NOW

For over 25 years, we have connected thousands of consultants with meaningful roles through a personal, communication-driven approach, partnering with a diverse client base to build high-performing teams and create lasting impact. The AI Support Analyst provides front-line support to employees utilizing AI tools and serves as a subject matter expert for AI-related questions, troubleshooting, and adoption support.

ConsultNet

AI Support Analyst - REMOTE

The ideal candidate will be responsible for providing technical phone support for the business and for end user devices-both hardware/software including PCs, laptops, IP Telephones, and mobile devices. Maintain problem status/resolution information in ticketing database Ensure SLAs are met by reviewing the Help Desk inbox and tickets Escalate issues and collaborate with the appropriate IT teams to find resolutions.

SourcePro Search

Desktop Support Analyst

This role is ideal for a technical professional who enjoys owning and supporting digital banking platforms, business applications, integrations, and web-based services while serving as a key resource for operational stability and continuous improvement. The successful candidate will work closely with business stakeholders, third-party vendors, and technology teams to ensure secure, reliable, and scalable digital services for both internal users and customers.

Lee Hecht Harrison

Web Developer & Digital Banking Support Analyst

You will be required to develop deep understanding of the OneTrust platform and Collaborate across OneTrust teams, including with our product teams, to troubleshoot issues, identify root causes, and provide solutions. Continue to develop and maintain deep knowledge of specific areas of the OneTrust platform (and supporting technologies) by attending office hours, completing regular release training, etc.

As part of a 24x 7 team, the ideal candidate will come with experience in operations and be able to assist our team in the development of new tools to monitor the health of critical systems including SQL and Oracle databases, and hardware operations on a broad range of platforms. Client seeking qualified candidates to assist with the monitoring of critical systems, both hardware and software, from various systems throughout our agencies.

Akt LLC

Data Center Operations Support Analyst

Reporting to the Associate Director of IT Service, the ideal candidate will have a minimum of 1 year of experience in a customer service role dealing directly with end-users and 2+ years of experience in using computer hardware and software focused on Microsoft technologies. Depending on the role, the actual base salary offered may depend upon a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location in which the applicant lives and/or from which they will be performing the job.

Temporary Service Support Analyst

Service Support Analyst

Core Duties: Diagnose and resolve end-user problems; respond to escalated issues from clients and other support teams; perform triage, provide remote problem resolution when possible, refer problems to associated groups. Under general supervision, the ISA provides technical and Audio/Visual (AV) support to end-users; troubleshoots and solves computer hardware, software, and network-related problems.

Stanford University

IT Support Analyst, Stanford Law School

The Credit and Support Analyst supports the full credit-to-cash cycle — credit risk evaluation, accounts receivable, collections, and order/shipment support. The Credit and Support Analyst must be tech- and systems-savvy (ERP experience preferred, e.g., SAP) with excellent communication skills and a willingness to learn and grow in the role.

Artech LLC

Credit and Support Analyst

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The Credit and Support Analyst supports the full credit-to-cash cycle credit risk evaluation, accounts receivable, collections, and order/shipment support. The Credit and Support Analyst must be tech- and systems-savvy (ERP experience preferred, e.g., SAP) with excellent communication skills and a willingness to learn and grow in the role.

Ursus, Inc.

Position Overview: The Technical Support Specialist will serve as the primary contact for IT support requests, assist with workstation setup and maintenance, support onboarding/offboarding, and troubleshoot common hardware, software, and network issues. This role supports a high‑volume help desk, resolves routine technical issues, delivers exceptional customer service, and escalates complex matters when needed.

AMS Staffing

IT Support Analyst- 3678928

This role provides phone and chat support, troubleshoots functional and technical issues, and resolves customer-reported problems across project setup, billing, revenue recognition, labor, and accounting workflows. The Senior Costpoint Projects / Accounting Support Analyst serves as a primary support resource for customers using Deltek Costpoint Project Accounting and Financial Management applications.

Deltek Inc

Sr Support Services Analyst

CENTRL is a leading risk and compliance technology company that provides AI powered enterprise-grade risk, due diligence, cyber security and privacy management solutions to financial institutions worldwide. Established in 2015, CENTRL is a high-growth, venture backed SaaS firm leading the way in innovative generative AI solutions to manage third party risk and due diligence.

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