NewNight Warehouse Supervisor Sysco - International Food GroupNight Warehouse SupervisorJacksonville, FLSupport the safety effort by participating on the safety committee, completing coach cards each week to provide meaningful and helpful feedback to colleagues related to their behaviors (safe/unsafe), and working with the safety department to resolve any safety issues. Ability to write reports, business correspondence, procedure manuals, and to effectively present information and respond to questions from groups of managers, clients, and customers is also required.
Night Operations Department Supervisor Lowe's Companies IncNight Operations Department SupervisorJacksonville, FLBased in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. Ensures that the appropriate headcount is allocated in each check-out and administrative area (e.g., Garden, Pro, and Front register areas, Customer Service and Returns Desks, Head Cashier posts, PUIS Desk, Money Room).
NewRetail Department Supervisor TJXRetail Department SupervisorPalm Coast, Florida$15–$15.50 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
["Prescription Department Manager","Prescription Department Manager"] Humana["Prescription Department Manager","Prescription Department Manager"]Jacksonville$126,300–$173,700 / yearAs the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. Exercise independent judgment and decision making on complex issues regarding job tasks and related tasks, and works under minimal supervision, uses independent judgment requiring analysis of variable factors and determining the best course of action.
Parts Department Warehouse Associate VALLENCOURT CONSTRUCTION CO., INC.Parts Department Warehouse AssociateGreen Cove Springs, FLThis role is critical to keeping field operations running without delays-receiving, organizing, and distributing parts and supplies, performing administrative tasks, and assisting with warehouse and light transportation duties to ensure technicians and foremen have the necessary materials in a timely manner. This position is essential for keeping parts flowing smoothly between vendors, the warehouse, and field teams-ensuring technicians and foremen always have what they need to get the job done.
NewAssistant Library Supervisor City of Jacksonville, FLAssistant Library SupervisorJacksonville, FLOur comprehensive benefit programs include medical, dental and vision plans; life insurance coverage for you and your dependents; flexible spending plans for medical reimbursement, dependent care, parking, and transit expenses; an employee assistance program for you and your dependents; a 457(b) tax-deferred compensation plan to supplement your retirement, and a ROTH IRA plan. This is managerial work at the working supervisor level which includes assisting the branch or department manager with planning, organizing, and directing the functions, programs, and staff of a library branch or department within the Main Library.
Seasonal - Warehouse Worker - Supervisor of Elections City of Jacksonville, FLSeasonal - Warehouse Worker - Supervisor of ElectionsJacksonville, FLThe Supervisor of Elections is seeking seasonal Warehouse Workers who will report to the Assistant Elections Officer - Logistics and Facilities Division Chief and will be responsible with the setup, breakdown, and movement of voting equipment and materials. If claiming veterans preference, you must attach a DD-214 (Member Form-4 copy) or military discharge papers, or equivalent certification from the Department of Veterans Affairs listing military status, dates of service and character of discharge.
NewMaterials Department Manager II Terracon Consultants IncMaterials Department Manager IIJacksonville, FLYou will also be part of a high-functioning leadership team that guides over 130 professionals in construction materials testing and special inspections, geotechnical engineering, environmental consulting, environmental planning, and landscape architecture services. Supervise the daily operations of a department including staff training, development, and performance review; utilization of equipment and facilities; safety oversight; quality of services and work product; timely delivery of services and deliverables; and adherence to policies and procedures.
Building Enclosure Department Manager Engineering Consulting Services LtdBuilding Enclosure Department ManagerJacksonville, FLECS is currently ranked #60 in Engineering News-Record's Top 500 Design Firms (April 2026), #148 in Engineering News-Record's Top 200 Environmental Firms (October 2025) and #50 in Zweig Group's Hot Firm List (May 2025). Bachelor's or Master's degree in Civil Engineering, Structural Engineering, Architectural Engineering, Architecture (NCARB), or a related field.
Deputy Department Manager Dewberry Engineers IncDeputy Department ManagerJacksonville, FLSitting in our Jacksonville office, we're seeking a collaborative water professional to serve as a team leader responsible for coordinating with project engineers and engineering interns to execute integrated water, wastewater, stormwater, and water projects. This is an career advancement opportunity for an engineering professional to invest their technical skills to addressing Florida water resource needs with experienced water professionals working in a company with 70-year history supported by a corporate culture that normalizes honesty, passion, contribution, individualism, and perseverance.
Patient Access Supervisor - Emergency Services | Patient Access | Day | Full-Time University of Florida Health Science CenterPatient Access Supervisor - Emergency Services | Patient Access | Day | Full-TimeSt. Johns, FLReporting to the Patient Access Operations Manager, this role is responsible for ensuring timely, accurate, and efficient patient registration, insurance verification, financial clearance, patient identification, and point-of-service collections while supporting a positive patient experience and optimal patient throughput. This position provides operational leadership through staff development, scheduling, performance management, quality monitoring, and continuous process improvement while partnering closely with Emergency Department leadership, nursing, physicians, Case Management, and Revenue Cycle teams.
NewAnimal Adoption Supervisor City of Jacksonville, FLAnimal Adoption SupervisorJacksonville, FLOur comprehensive benefit programs include medical, dental and vision plans; life insurance coverage for you and your dependents; flexible spending plans for medical reimbursement, dependent care, parking, and transit expenses; an employee assistance program for you and your dependents; a 457(b) tax-deferred compensation plan to supplement your retirement, and a ROTH IRA plan. Work requires knowledge of applicable laws, techniques, methods, and procedures governing animal care and control which involves the use of specialized skills which are acquired through a combination of training and considerable on the job experience, and the ability to coordinate, monitor and evaluate programs and formulate related policies and procedures.
Nursing Supervisor, University Inpatient Hospital-Weekends Days (1259) Brooks Rehabilitation HospitalNursing Supervisor, University Inpatient Hospital-Weekends Days (1259)Jacksonville, FLThis elite symbol recognizes our health-care organization is committed to the highest level of professional nursing practices, quality patient care, and dedication for a supportive and engaging work environment. Ensures the implementation of the nursing process, including patient assessment, nursing diagnoses, care plans, interventions, patient teaching, and evaluation of outcomes of care.
Deputy Department Manager DewberryDeputy Department ManagerJacksonville, FloridaFull timeSitting in our Jacksonville or Lakeland FL offices , we’re seeking a collaborative water professional to serve as a team leader responsible for coordinating with project engineers and engineering interns to execute integrated water, wastewater, stormwater, and water projects. This is an career advancement opportunity for an engineering professional to invest their technical skills to addressing Florida water resource needs with experienced water professionals working in a company with 70-year history supported by a corporate culture that normalizes honesty, passion, contribution, individualism, and perseverance.
Quality Department Manager Parker Hannifin CorpQuality Department ManagerJacksonville, FLParker offers competitive benefit programs, including: Comprehensive coverage for medical, prescription drugs, dental, vision, voluntary optional life, accident insurance, hospital indemnity insurance and critical illness insurance with competitive premium cost. Working with some of the most brilliant minds in the industry, your contributions will be pivotal in developing innovative technologies and products, significantly contributing to Parker's goal of addressing the world's most pressing engineering challenges.
Assistant Department Manager (Stone) Floor & Decor Holdings IncAssistant Department Manager (Stone)Jacksonville, FL2500 Windy Ridge Pkwy SE Atlanta, Georgia, 30339. Maybe you would like to consider the Categories below: Career Site Cookie Settings.
Tile Department Manager Floor & Decor Holdings IncTile Department ManagerJacksonville, FLTile Department Manager in Jacksonville, Florida, United States of America | Retail at Floor and Decor. 2500 Windy Ridge Pkwy SE Atlanta, Georgia, 30339.
Manufacturing Supervisor Johnson & JohnsonManufacturing SupervisorJacksonville, FLRequired Skills: Preferred Skills: Agile Manufacturing, Analytical Reasoning, Business Process Design, Coaching, Developing Others, Good Manufacturing Practices (GMP), Inclusive Leadership, Leadership, Manufacturing Safety, Plant Operations, Predictive Maintenance, Problem Solving, Process Control, Process Oriented, Project Administration, Quality Assurance (QA), Supply Chain, Workflow Management. Help combine cutting-edge insights, science, technology, and people to encourage eye care professionals and patients to proactively protect, correct and enhance healthy sight for life.
Patient Access Supervisor | Patient Access | Day | Full-Time University of Florida Health Science CenterPatient Access Supervisor | Patient Access | Day | Full-TimeSt. Johns, FLSupervise daily Patient Access operations for inpatient and outpatient services, including registration, pre-registration, insurance verification, prior authorization, financial clearance, patient estimates, admissions, surgery registration, bedside registration, maternity registration, observation, and direct admissions. Reporting to the Patient Access Operations Manager, this role is responsible for front-end registration, pre-registration, insurance verification, prior authorization, financial clearance, patient estimates, inpatient admissions, bedside registration, surgery registration, maternity registration, observation, and direct admissions.
Accounts Payable Supervisor Elkton, Florida ESRhealthcare and EXEC STAFF RECRUITERSAccounts Payable Supervisor Elkton, FloridaElkton, FloridaThe Accounts Payable Supervisor is responsible for leading and developing the Payables team to ensure timely, accurate, and efficient invoice processing in accordance with company policies, procedures, and internal controls. This role serves as the primary point of contact for resolving escalated invoice and payment issues, delivering performance metrics, and driving continuous process improvement initiatives.
RN Supervisor Palatka Center for Rehabilitation and HealingRN SupervisorPalm Coast, FloridaAs proud partners of the Tampa Bay Buccaneers, our team members also have the opportunity to join the spirited KARE KREWE of Palatka —bringing big-team energy and community spirit to everything we do. Ensures an adequate stock of medications, medical supplies, equipment, etc., is always maintained on the unit to adequately meet the needs of the resident and notifies appropriate personnel of needs.
Security Shift Supervisor - Armed Allied UniversalSecurity Shift Supervisor - ArmedJacksonville, FLAdminister JSA's and safety programs outlining site-specific hazards for professional security officers on assigned shift including vehicle/driving safety as appropriate to Corporate procedures. An Armed Security Shift Supervisor acts as a liaison between site supervisor, Account Manager/Field Operations Manager and professional security officers.
Starbucks Supervisor Casa Monica Resort & SpaStarbucks SupervisorSt Augustine, FloridaFull timeDesigned to inspire and create unforgettable experiences, Kessler guests are immersed in refined Bohemian luxury, whether at a cutting-edge downtown icon, a premier luxury lodge, Savannah’s entertainment destination, or an elite ski lodge. Compensation Type: Hourly Kessler Hotels: Kessler Hospitality’s portfolio of artistically inspired boutique hotels features unique design, luxurious accommodations, enriching ambiance, and intuitive service.
Patient Access Supervisor, Total Access Program, Metro Square Baptist Health System IncPatient Access Supervisor, Total Access Program, Metro SquareFLBaptist Medical Center Metro Square is currently hiring for a Full-Time Days Patient Access Supervisor to join our Total Access Program Department at our Baptist Southbank Plaza location in Jacksonville, FL. Our centers of excellence include Baptist MD Anderson Cancer Center, Baptist Heart Hospital, Baptist Neurological Institute and Wolfson Children's Hospital.
NewSenior Supervisor, Quality Control Johnson & JohnsonSenior Supervisor, Quality ControlJacksonville, FLCoordinates and prioritizes laboratory activity in support of routine testing, product release, product shelf-life, process non-conformances, complaint investigations, regulatory submissions, laboratory investigations, change control chemistry impact assessments. Help combine cutting-edge insights, science, technology, and people to encourage eye care professionals and patients to proactively protect, correct and enhance healthy sight for life.
Engineering Supervisor Bridgestone Americas IncEngineering SupervisorJacksonville, FLWhatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to "Serve Society with Superior Quality", for that, we offer you more than just a competitive compensation; we will provide you: A supportive and engaging onboarding experience to ensure a smooth transition into our team. Bridgestone Americas, Inc. (BSAM), headquartered in Nashville, Tennessee, and Bridgestone Europe, Middle East and Africa (BSEMEA), headquartered in Brussels, Belgium, operate collectively as a "Bridgestone West" strategic region.
Maintenance Supervisor - Ocean Village Gallery ResidentialMaintenance Supervisor - Ocean VillagePalm coast, FLOversees and completes the “make-ready” process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move- out inspection, creating a “punch” list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work. Demonstrates customer services skills by treating residents and others with respect, interfacing face-to-face with residents and service team, responding to questions from your team and residents, responding sensitively to complaints about maintenance services, and assigning work orders with efficiency and urgency.
bealls Operations Supervisor beallsbealls Operations SupervisorSt Augustine, FLIf you are a leader that enjoys working with amazing team members, is passionate about connecting with the guest, and thrives in an energetic and fast paced environment, you will love the team-focused culture at bealls and Home Centric. Come join a team that brings a people-first approach to everything we do! bealls and Home Centric are a part of Bealls Inc., a family owned and operated business where “We Outfit the Family for Less”.
Bealls Florida Operations Supervisor Bealls FloridaBealls Florida Operations SupervisorJacksonville, FLIf you are a leader that enjoys working with amazing team members and is passionate about connecting with the guest, you will love the team-focused culture at Bealls Florida. We believe in focused and intentional development for our associates by providing meaningful experiences that grow and develop skills for a successful career.
Supervisor - Private Client Group (Personal Lines) Insurance Office of AmericaSupervisor - Private Client Group (Personal Lines)Jacksonville Beach, FLRemote$85,000–$100,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. About the Role: The Private Client Group Supervisor is responsible for overseeing the daily operations of the Private Client Group team while maintaining a small book of business and ensuring exceptional client service.
Kitchen Supervisor Embassy SuitesKitchen SupervisorSaint Augustine, FloridaThey walk the talk from the corporate office to the field."We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. The Kitchen Supervisor is responsible for overseeing daily kitchen operations, ensuring food quality, safety, consistency, and efficiency across all culinary outlets.
Building Enclosure Department Manager ECS LtdBuilding Enclosure Department ManagerJacksonville, FloridaECS is currently ranked #60 in Engineering News-Record’s Top 500 Design Firms (April 2026), #148 in Engineering News-Record’s Top 200 Environmental Firms (October 2025) and #50 in Zweig Group’s Hot Firm List (May 2025). Bachelor’s or Master’s degree in Civil Engineering, Structural Engineering, Architectural Engineering, Architecture (NCARB), or a related field.
OSP Supervisor IQ FiberOSP SupervisorJacksonville, FLThis is a hands-on leadership role that combines technical depth in network architecture, troubleshooting, and splicing with day-to-day team development and field operations support. Field personnel are well-trained, mentored, and developed, with strong technical knowledge of network architecture, troubleshooting, splicing, and documentation across the team.
Parking Supervisor Legends Hospitality, LLCParking SupervisorJacksonville, FLLegends Global brings a 360-degree, data-driven approach across planning, sales, partnerships, hospitality, and merchandise, working with top-tier clients to deliver exceptional experiences. In addition, we are the world leader in venue management and live event production, overseeing 400+ arenas, stadiums, convention/exhibition centers, and performing arts venues globally.
Area Supervisor Ross Stores IncArea SupervisorJacksonville, FLLoss Prevention: Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. Responsible for security of building including entrance/exit control (Associate entry/egress, receiving door, daily trash removal, etc.), Electronic Article Surveillance (EAS) devices daily function check, Cash Office security, armored carrier pick-ups and register area.
Section Lab Supervisor | Laboratory | Full-time | Variable 2nd/3rd shift University of Florida Health Science CenterSection Lab Supervisor | Laboratory | Full-time | Variable 2nd/3rd shiftSt. Augustine, FLMonthly staffing schedule is created to adequately cover all shifts and post at least one week before the beginning of the new month with vacation and other staff time off fairly considered. Performs laboratory testing with accuracy and precision specific to the assigned section for the treatment and diagnosis of diseases.
Supervisor | IR/Cath Lab | Durbin Park Hospital | Full Time NOT POSTED NO JD University of Florida Health Science CenterSupervisor | IR/Cath Lab | Durbin Park Hospital | Full Time NOT POSTED NO JDSt. Johns, FLThe Supervisor, Cardiovascular & Invasive Services is responsible for the day-to-day operations, coordination, and supervision of clinical and technical staff within invasive procedural areas, including but not limited to the Cardiac Catheterization Lab, Electrophysiology (EP) Lab, and Interventional Radiology (IR). The Supervisor serves as a frontline leader, partnering closely with physicians, nursing leadership, and ancillary departments to optimize throughput, patient experience, and clinical outcomes.
Clinical Supervisor University of North FloridaClinical SupervisorJacksonville, FloridaQualifications include: Master of Science in Nursing degree (preferred) or Bachelor of Science in Nursing degree with either 2-3 years RN experience or enrollment in MSN or DNP program or specialty certification. Therefore, the incumbent must promptly report allegations of sexual misconduct, sexual violence, and child sexual abuse by or against any student, employee, contractor, or visitor to the University’s Title IX Administrator or any divisional Title IX Coordinator.
Lab Supervisor II- North Lab- FullTime (2:00 PM- 10:30 PM) University of Florida Health Science CenterLab Supervisor II- North Lab- FullTime (2:00 PM- 10:30 PM)Jacksonville, FL24/7 Emergency Department CAP accreditation- College of American Pathologists * Excellent opportunity for growth Supervise and coordinate the technical operations of the assigned cost center to ensure that accurate and timely laboratory services are provided to assist physicians in the diagnosis and treatment of patients. Preferred Licensure/Certifications: Florida licensed as a Clinical Laboratory Supervisor National certification from ASCP Board of Certification (BOC) for assigned work areas.
Food Service Supervisor - Flagler College Aramark Corp.Food Service Supervisor - Flagler CollegeSaint Augustine, FLPerform other duties as requested by the Food Service Director or Manager whenever his/her skill and/or experience would be vital to initiate, coordinate, or complete any given program. Maintain all serving schedules; ensure that all food items are served per menu specifications in a safe and appropriate manner following Aramark policies and procedures.
Janitorial Supervisor Allied UniversalJanitorial SupervisorJacksonville, FloridaFull timeThe Janitorial Supervisor coordinates and assists employees in performing activities related to cleaning and maintaining the premises of commercial, industrial, and medical establishments. If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department.
Security Shift Supervisor - Unarmed Allied UniversalSecurity Shift Supervisor - UnarmedOrange Park, FloridaDriving Positions : must possess a valid Driver’s License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required. Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines.
All Project Managers / Supervisors Venture DynamicsAll Project Managers / SupervisorsJacksonville, FloridaThe position serves as the primary interface with Government project authorities and internal leadership while directing multi-trade ship repair execution in active naval shipyard environments. Venture Dynamics is seeking an experienced Shipyard Project Manager to lead overhaul, repair, and modernization availabilities for U.S. Navy vessels.
Maintenance Supervisor Sysco CorpMaintenance SupervisorJacksonville, FLSupervises and coordinates the activities of colleagues engaged in maintaining the efficient operation of the ammonia refrigeration system, fire protection systems, HVAC systems, warehouse and dock equipment, material handling equipment, and storage racking; and the upkeep of the building components and grounds to promote safe, efficient, and optimal utilization of our facilities, equipment, and personnel. The colleague is occasionally exposed to wet and/or humid conditions, high, precarious places, vehicle emissions, contained toxic or caustic chemicals, varying voltage electrical equipment and vibration, and outside weather conditions.
Parking Facility Supervisor City of Jacksonville, FLParking Facility SupervisorJacksonville, FLThis is service maintenance work at the working supervisor level in operating and maintaining municipal off-street parking facilities, including assigning and reviewing work, resolving customer and operational issues, monitoring compliance with parking regulations, coordinating minor maintenance activities, and ensuring proper revenue control and facility upkeep. Our comprehensive benefit programs include medical, dental and vision plans; life insurance coverage for you and your dependents; flexible spending plans for medical reimbursement, dependent care, parking, and transit expenses; an employee assistance program for you and your dependents; a 457(b) tax-deferred compensation plan to supplement your retirement, and a ROTH IRA plan.
NewWarehouse Supervisor Sally Beauty HoldingsWarehouse SupervisorJacksonville, FL10% Provides a safe, clean, healthy and secure work environment for employees by assisting the Director of Distribution/Warehouse Manager in and enforcing company safety, ergonomic, egress, hazardous training/Right to know, Shipping of Dangerous Goods, loss prevention and other related programs; creating and enforcing site specific addendums to such policies; performing and monitoring proactive reviews of such programs, conducting periodic walkthroughs/inspections of work area and equipment; and communicating issues/infractions to upper management and taking appropriate action as directed regarding offenses. 8%: Conduct and participate in regular meetings and communication within department, with other departments and shifts, and with other related departments outside of the facility in order to promote a positive team environment focused on satisfying the needs of the customer and protecting the interest of the company; including start up meetings, staff meetings, shift change over, communication with merchandising regarding vendor receiving priorities, discrepancies and other related issues, communication with accounting and accounts receivable regarding receiving issues.
Field Supervisor - Materials Terracon Consultants IncField Supervisor - MaterialsJacksonville, FLGeneral Responsibilities: Supervise the day-to-day activities of a team of technical field employees such as Engineering Technicians in the performance of services provided by an engineering consulting project office. Regularly communicate with clients to provide up to date information in regard to the company's ability to meet expected project timelines, client needs for projects and project status.
P&C Liability Supervisor Davies Group LtdP&C Liability SupervisorFlorida, FLRemote$82,500–$92,500 / yearThis leadership role is responsible for ensuring high-quality claim handling, regulatory compliance, client satisfaction, and employee development while maintaining operational excellence across assigned accounts. The ideal candidate will possess strong technical liability claims expertise, proven leadership skills, and the ability to mentor and develop claims professionals while fostering a collaborative, customer-focused culture.
ATTORNEY SUPERVISOR - 79010326 Government of FloridaATTORNEY SUPERVISOR - 79010326EAST PALATKA, FL$2,885.35–$3,786.87 / weekKnowledge, Skills, and Abilities: Ability to make oral presentations and litigate; Ability to manage people; Ability to communicate points of law and regulatory policy persuasively and concisely; Ability to draft legal documents; Ability to manage multiple legal cases; Ability to work independently and in group and team settings; Ability to utilize problem solving techniques; Ability to establish and maintain effective working relationships; Ability to multi-task; Ability to meet competing deadlines; Ability to plan, organize and coordinate work assignments; Ability to travel; Ability to recognize and act on emerging issues and shifting priorities; Knowledge of Chapter 120, Florida Statutes. Responsibilities range from ensuring the safety of food service, maintaining the integrity of real estate transactions, furthering the transparency of condominium governance, and of course, overseeing the qualifications of licensure that ensure work requiring a skilled professional is performed safely and sufficiently.
Operations Supervisor - 1st Shift Brambles LtdOperations Supervisor - 1st ShiftJacksonville, FL$62,000–$90,000 / yearCompensation ranges provided take into account a wide variety of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications, geographic differentials and other business and organizational needs. As a Plant Operations Supervisor, you will be responsible for assisting the Plant Manager in managing total plant operations and delivering superior customer satisfaction by driving results and exceeding expectations in the key areas of safety, service, quality and cost.