Indianapolis, IN30+ days ago
High School diploma or equivalent required Certification in Healthcare Business Insights within 60 days of hire Possesses or completes HBI certification as a Patient Access Specialist within the probationary period Knowledge, Skills & Abilities In depth knowledge of federal, state and regulatory laws, and of Eskenazi Health Services policies and procedures, and of Indiana State Department of Health regulations Microsoft Excel skills to include ability to build new worksheets, import data, sort data, use basic formulas, and pivot tables; Microsoft Word proficiency to write policies/procedures and correspondence; proficiency in Microsoft PowerPoint, Microsoft SharePoint and other programs designated and used by the organization Excellent oral and written communication skills with the ability to present information to groups of clinical and non-clinical staff Ability to lead, supervise and motivate personnel Excellent customer service skills * High level of interpersonal, problem solving, and analytical skills Accredited by The Joint Commission and named as one of Indiana's best employers by Forbes magazine for two consecutive years and the top hospital in the state for community benefit by the Lown Institute, Eskenazi Health's programs have received national recognition while also offering new health care opportunities to the local community. within the guidelines established by department Accesses staff to work ratios and identifies and corrects any deficiencies with processes to promote synergy Participates in leadership meetings and projects to advocate for patients, help the department, and do what is in the best interest of the hospital Job Requirements Accredited Associates or Bachelors degree preferred; OR two (2) years of experience in registration operations.