NewAMER DC Delivery Operations Program Manager , Infrastructure Amazon Data Services, Inc.AMER DC Delivery Operations Program Manager , InfrastructureSeattle, WAMaintain funding request progress tracker to ensure requests’ timing aligns with leadership review timelines, allows for capacity delivery on time to support customer needs, and provides partner teams data to resource plan to support the funding request assembly process. We are seeking an experienced Program Manager to work alongside a talented team of Technical Infrastructure Program Managers, Business Development executives, Construction Program managers and Energy PMs to help us deliver Data Center Capacity for our customers worldwide.
NewCAPITAL DEVELOPMENT & DELIVERY MANAGER (SR ENGINEERING MGR) Kitsap CountyCAPITAL DEVELOPMENT & DELIVERY MANAGER (SR ENGINEERING MGR)Port Orchard, WA$126,455.27–$161,777.14 / yearBachelors Degree in Civil Engineering or related field, Licensed as a WA State Professional Engineer (PE), or in process of securing WA State comity; and eight years relevant requisite experience in engineering design and construction, to include three years of supervisory or management. In this critical position, you will guide both the Project Management and Construction teams, oversee contracted professional services, and play a central role in delivering complex, meaningful capital projects.
NewRegional Operations Manager ECAMRegional Operations ManagerSeattle, WAWith a mission to deliver smarter, more efficient security solutions, ECAM protects construction sites, commercial properties, and critical infrastructure with cutting-edge mobile surveillance units, AI-driven monitoring, and professional guard services. ECAM is seeking a Regional Operations Manager in Seattle, WA, to oversee field installations and lead a team of talented technicians.
Assistant Manager - Branch Banking Heritage BankAssistant Manager - Branch BankingFederal Way, WA$31.83–$38.20 / hourThe Federal WayBranch is seeking an Assistant Manager - Branch Banking to ensure overall operational efficiency and soundness of the branch and proactively partner with the Branch Relationship Manager in leading a branch team to achieve service, sales, profitability and operational excellence in accordance with the Heritage Bank Mission, Vision, and Values. 3+ years’ recent experience in retail banking branch operations, sales and new accounts, to include a minimum of 2 years in a lead or supervisory role and demonstrated success in leading, coaching, and motivating a team, within a financial services industry – required.
NewTax Manager JobotTax ManagerBremerton, WA$145,000–$160,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
NewTerritory Manager of Healthcare Partnerships - Washington/Oregon Mom's MealsTerritory Manager of Healthcare Partnerships - Washington/OregonSeattle, WARemote$78,836–$110,000Effectively present Mom’s Meals products and services to a variety of audiences including managed care organizations as well as case managers, social workers, physicians, nurses and dietitians. Consistently utilize company programs and systems to maximize and prioritize each of the qualified Tier account engagements and create efficient weekly sales routes to meet scheduled meetings, drop-ins, and client educational opportunities.
NewTravel Nurse RN - Case Manager - $2,057 to $2,285 per week in Seattle, WA TravelNurseSourceTravel Nurse RN - Case Manager - $2,057 to $2,285 per week in Seattle, WASeattle, WA$2,057–$2,285Works in collaborative practice with Physicians and Physician extenders to actively support the delivery of cost effective, outcome oriented, quality care in the appropriate health care setting to meet patient specific, age and cultural needs. Works in collaborative practice with the physician and other members of the health care team to meet patient specific and age-related needs linking cost and quality to patient care.
Engineering Manager - Security PlaidEngineering Manager - SecuritySeattle, WA$216,000–$329,400 / yearOwn the technical roadmap and strategic direction for Plaids core security capabilities across encryption, authN/authZ, CI/CD, data, and network security surfaces to secure Plaid’s AI and MCP ecosystem (internal and external MCP integrations). Partner with product and platform engineering teams to deeply understand their needs, and deliver self-service security infrastructure that scales across teams at varying levels of security maturity.
Assurance Senior Manager bdo consultingAssurance Senior ManagerSeattle, WA$150,000–$205,000 / yearThe Assurance Senior Manager is responsible for developing suggestions to improve client internal controls and accounting procedures as well as advising the client on various economic and regulatory risks in a specific industry field of expertise by identifying financial and non-financial performance measures, formulating and communicating the audit plan, answering complex questions involving GAAP and GAAS and composing technical consultation memos on engagements related to GAAP / GAAS issues. In this role, the Assurance Senior Manager is charged with marketing, networking, and business development within an area of expertise while maintaining key client relationships and acting as the primary contact for clients regarding complex questions and information.
NewCatering Services Manager - Seattle Convention Center AramarkCatering Services Manager - Seattle Convention CenterSeattle, WA$81,000–$85,000The Catering Services Manager, Seattle Convention Center, is a leadership position which leads all aspects of catering solutions and special events at the Convention Center. BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.
Senior Technical Program Manager - Core AI Platform MicrosoftSenior Technical Program Manager - Core AI PlatformRedmond, WA$119,800–$234,700 / yearYou will deeply understand developer problems in the rapidly evolving AI landscape and use a data driven approach combined with creativity, curiosity and AI expertise to lead the team and drive platform features through design, development, market fit and the relentless pursuit of scale adoption. . There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $158,400 - $258,000 per year.
NewProduct Design Manager - Dashboard PlaidProduct Design Manager - DashboardSeattle, WA$207,600–$317,500 / yearWe work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. As a Product Design Manager on the Dashboard team, you will manage a multidisciplinary team of product designers and a researcher, leading design efforts across multiple product areas at Plaid.
Tax Senior Manager, ASC740 bdo consultingTax Senior Manager, ASC740Seattle, WA$146,000–$200,000 / yearThe Core Tax Services (“CTS”) Senior Manager – ASC740 is responsible for advising clients on the tax implications of their business objectives, evaluating and selecting alternative actions to lessen tax burden and cost of compliance, identifying different methods of complying with tax regulations while acting as the primary client contact for complex corporate tax and ASC 740 tax issues. Develops an in-depth understanding of the technical and practical issues and opportunities regarding one or more areas of taxation, e.g., individual, corporate, property, sales, corporate, pass-through, state and local, international, expatriate, transfer pricing, credits and incentives, compensation and benefits, accounting methods, R&D tax benefits.
Senior Product Manager - CoreAI MicrosoftSenior Product Manager - CoreAIRedmond, WA$119,800–$234,700 / yearThere is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $158,400 - $258,000 per year. Our services are used by tens of thousands of developers, building, analyzing, testing, and releasing millions of projects daily at scale across multiple data centers worldwide.
NewTravel Nurse RN - Labor & Delivery - $2,745 per week in Silverdale, WA TravelNurseSourceTravel Nurse RN - Labor & Delivery - $2,745 per week in Silverdale, WASilverdale, WA$2,744.68–$2,744.68Job Title: Registered Nurse Profession: RN Specialty: Labor and Delivery Duration: 13 weeks Shift: 12 Hour Nights Hours per Shift: 36 hours Experience: Minimum 2 years License: Required Certifications: BLS ACLS NRP Preferred: Intermediate or Advanced FHM Must-Have: Experience in LDRP Comfortable attending deliveries independently Comfortable assisting with C-sections Ability to catch and transition newborns Experience in high-risk cases Description: This position is for a registered nurse specializing in labor and delivery. TravelNurseSource is working with Cynet Health to find a qualified Labor/Delivery RN in Silverdale, Washington, 98383!
NewCase Manager Liaison Nurse - Inpt Discharge Planning 0.6 FTE - Olympia WA (St. Peter) Kaiser PermanenteCase Manager Liaison Nurse - Inpt Discharge Planning 0.6 FTE - Olympia WA (St. Peter)Olympia, WAWorking closely with primary care teams, specialty care teams and medical providers, the Liaison Nurse will establish a collaborative plan of care to assure adherence to the medical plan, improvement in functional status, and improved ability to self-manage. Serves as the liaison across the internal KFHPW care continuum and between KFHPW and all externally contracted providers, facilities, and resources and provides feedback to the organization regarding the service and quality of contracted services.
NewCase Manager Liaison Nurse - ER Discharge Planning 30 hrs/wk - Olympia (St Peter Hosp - Nights) Kaiser PermanenteCase Manager Liaison Nurse - ER Discharge Planning 30 hrs/wk - Olympia (St Peter Hosp - Nights)Olympia, WAWorking closely with primary care teams, specialty care teams and medical providers, the Liaison Nurse will establish a collaborative plan of care to assure adherence to the medical plan, improvement in functional status, and improved ability to self-manage. Serves as the liaison across the internal KFHPW care continuum and between KFHPW and all externally contracted providers, facilities, and resources and provides feedback to the organization regarding the service and quality of contracted services.
Technical Program Manager MicrosoftTechnical Program ManagerRedmond, WA$139,900–$274,800 / yearThere is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $188,000 - $304,200 per year. Coordinate projects and programs across the Microsoft AI team and Azure infrastructure teams, including end-to-end planning, timelines, milestones, performance metrics, and resource needs.
Principal Product Manager - Foundry Inferencing & Training (CoreAI - multiple roles) MicrosoftPrincipal Product Manager - Foundry Inferencing & Training (CoreAI - multiple roles)Redmond, WA$142,800–$274,800 / yearThese roles operate at the intersection of model training, inference, experimentation, infrastructure, and developer platforms, and partner closely with engineering, research, data science, and leadership to deliver impact at scale. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $188,000 - $304,200 per year.
NewProduct Manager LevelTen EnergyProduct ManagerSeattle, WA$96,000–$130,000 / yearPartner with design to define user experience, provide feedback on concepts, and ensure delivered experiences meet user needs and product intent • Partner closely with engineering on both feature development and platform work, including initiatives that involve migrating or re-platforming existing functionality. The LevelTen Platform is the world’s largest online hub for renewable energy buyers, sellers, advisors, asset owners and financiers, and delivers the online tools and expertise they need to buy, sell and finance assets quickly.
Program Manager - III GCB Services LLCProgram Manager - IIIBellevue, WA$60–$72 / hourFull timeCreates and manages process for monitoring inventory, sales, and potential buyback to maximize efficiency and effectiveness of uniform programs, while supporting our in-store brand experiences. Supports the business group by providing senior-level business support, including inventory, sales, and buyback management of our uniform and gear programs.
NewTravel Nurse RN - Labor & Delivery in Seattle, WA TravelNurseSourceTravel Nurse RN - Labor & Delivery in Seattle, WASeattle, WAThis leadership role is responsible for overseeing clinical operations, patient care delivery, staff leadership, and quality improvement initiatives within a high-volume Women & Children s Services environment. The Nurse Manager will collaborate closely with interdisciplinary leadership teams to support operational excellence, patient safety, staff engagement, and evidence-based maternal care practices.
Senior Product Marketing Manager MicrosoftSenior Product Marketing ManagerRedmond, WA$106,400–$203,600 / yearYou will collaborate closely with(Product Marketing Manager) PMMs, Field Enablement, PR, and Digital Marketing to ensure Copilot innovations are activated through clear field guidance, objection‑ready compete materials, and repeatable training experiences that build seller confidence and drive execution across segments and channels. The Copilot for Microsoft 365 Product Marketing team is seeking a Senior Product Marketing Manager who excels at orchestrating sales enablement at scale—partnering closely with field, ( Go To Market)GTM, and enablement teams to translate complex strategy into clear, actionable guidance for sellers.
Ready Mix Plant Manager CalPortlandReady Mix Plant ManagerOlympia, WA$85,000–$100,000 / yearThe Ready-Mix Plant Manager works closely with the batch men and drivers in overseeing ready-mix plant production, operations and site facilities. This individual is responsible for planning and budgeting, effective and efficient operations management, equipment utilization, safety and environmental compliance as well as personnel management.
Principal Product Manager, Content Monetization MicrosoftPrincipal Product Manager, Content MonetizationRedmond, WA$163,000–$296,400 / yearThere is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $220,800 - $331,200 per year. Starting January 26, 2026, Microsoft AI (MAI) employees who live within a 50- mile commute of a designated Microsoft office in the U.S. or 25-mile commute of a non-U.S., country-specific location are expected to work from the office at least four days per week.
Principal Security Product Manager MicrosoftPrincipal Security Product ManagerRedmond, WAYou will collaborate across engineering, security, comms and support teams to shape product strategy, influence architecture decisions, and ensure Windows remains “secure by design” and “secure by default” in alignment with Microsoft’s Secure Future Initiative (SFI). This is a high-impact role for a senior technical leader with a passion for operating system security, coordination of cross functional, cross-organization programs to outpace evolving cyber threats.
Technical Program Manager - Compute MicrosoftTechnical Program Manager - ComputeRedmond, WA$139,900–$274,800 / yearThere is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $188,000 - $304,200 per year. Starting January 26, 2026, MAI employees are expected to work from a designated Microsoft office at least four days a week if they live within 50 miles (U.S.) or 25 miles (non-U.S., country-specific) of that location.
Technical Program Manager - Generalist (AI/ML) MicrosoftTechnical Program Manager - Generalist (AI/ML)Redmond, WA$139,900–$274,800 / yearThere is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $188,000 - $304,200 per year. Coordinate projects and programs including all elements of end-to-end program planning, timelines, milestones, performance metrics, risk anticipation/mitigation and resource needs for programs and product cycles.
Technical Program Manager - Infrastructure MicrosoftTechnical Program Manager - InfrastructureRedmond, WA$139,900–$274,800 / yearThere is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $188,000 - $304,200 per year. Starting January 26, 2026, MAI employees are expected to work from a designated Microsoft office at least four days a week if they live within 50 miles (U.S.) or 25 miles (non-U.S., country-specific) of that location.
Senior Data Strategy & Insights Manager MicrosoftSenior Data Strategy & Insights ManagerRedmond, WA$106,400–$203,600 / yearMasters Degree in Mathematics, Analytics, Data Science, Engineering, Computer Science, Business, Economics or related field AND 2+ years experience in data analysis and reporting, data science, business intelligence, or business and financial analysisOR Bachelors Degree in Statistics, Mathematics, Analytics, Data Science, Engineering, Computer Science, Business, Economics or related field AND 4+ years experience in data analysis and reporting, data science, business intelligence, or business and financial analysis. Masters Degree in Mathematics, Analytics, Data Science, Engineering, Computer Science, Business, Economics or related field AND 6+ years experience in data analysis and reporting, data science, business intelligence, or business and financial analysisOR Bachelors Degree in Statistics, Mathematics, Analytics, Data Science, Engineering, Computer Science, Business, Economics or related field AND 8+ years experience in data analysis and reporting, data science, business intelligence, or business and financial analysis.
Supervisor Nursing - Labor & Delivery Swedish Health ServicesSupervisor Nursing - Labor & DeliverySEATTLE, WA$56.74–$91.34 / hourIt is comprised of eight hospital campuses (Ballard, Edmonds, Everett, Centralia, Cherry Hill (Seattle), First Hill (Seattle), Issaquah and Olympia); emergency rooms and specialty centers in Redmond (East King County) and the Mill Creek area in Everett; and Providence Swedish Medical Group, a network of 190+ primary care and specialty care locations throughout the Puget Sound. The Supervisor is responsible for assisting the Manager in providing overall leadership and direction for the Critical Care units and for creating an environment that fosters a multidisciplinary team and collaborative approach to care that achieves operational and clinical "Best Practice".
Technical Program Manager III (AI/Python) BC ForwardTechnical Program Manager III (AI/Python)Bellevue, WAFull timeThe ideal candidate will have strong experience in program-level strategic planning, software development lifecycle, and cross-functional delivery and a proven ability to deliver complex programs within scope, quality, time, and budget while managing risk and stakeholder alignment. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.
Manager, Core Tax Services - Corporate Tax/ASC 740 bdo consultingManager, Core Tax Services - Corporate Tax/ASC 740Seattle, WA$102,300–$150,000 / yearThe Core Tax Services (“CTS”) Manager – ASC740 is responsible for advising clients on the tax implications of their business objectives, evaluating and selecting alternative actions to lessen tax burden and cost of compliance, identifying different methods of complying with tax regulations while acting as the primary client contact for complex corporate tax and ASC 740 tax issues. Develops an in-depth understanding of the technical and practical issues and opportunities regarding one or more areas of taxation, e.g., individual, corporate, property, sales, corporate, pass-through, state and local, international, expatriate, transfer pricing, credits and incentives, compensation and benefits, accounting methods, R&D tax benefits.
NewGeneral Manager MV TransportationGeneral ManagerKent, WA$170,000–$200,000Healthcare Benefits: PPO Medical, Medical HSA, Prescription, Dental, Vision (spouse and dependent children), Telemedicine, FSA, Life, AD&D, Group Accident, LTD, STD, EAP, Critical Illness, Hospital Indemnity, Substance Abuse Professionals programming. Other Compensation: $1,000.00 Driver referral bonus ($500.00 upon training completion and $500.00 upon completion of probationary period); $1,000.00 Mechanic referral bonus ($500.00 upon training completion and $500.00 upon completion of probationary period).
Tax Experienced Manager, ASC740 bdo consultingTax Experienced Manager, ASC740Seattle, WA$115,000–$165,000 / yearThe Core Tax Services (“CTS”) Experienced Manager – ASC740 is responsible for advising clients on the tax implications of their business objectives, evaluating and selecting alternative actions to lessen tax burden and cost of compliance, identifying different methods of complying with tax regulations while acting as the primary client contact for complex corporate tax and ASC 740 tax issues. Develops an in-depth understanding of the technical and practical issues and opportunities regarding one or more areas of taxation, e.g., individual, corporate, property, sales, corporate, pass-through, state and local, international, expatriate, transfer pricing, credits and incentives, compensation and benefits, accounting methods, R&D tax benefits.
NewOperations Manager UlineOperations ManagerLacey, WA$96,000–$160,000 / yearFull timeUline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations. Apply your expertise to lead and influence a high-performing team as Operations Manager of Uline's rapidly growing Washington branch.
NewManager, Radiology and Imaging - Silverdale WA Kaiser PermanenteManager, Radiology and Imaging - Silverdale WASilverdale, WAEssential Responsibilities:Manages operations: Responsible for FTE and NPE Budgets, responsible for approving PTO through TORT, responsible for securing backfill through Stafferlink, responsible for approving and/or entering supply orders in OneLink, manages unsigned studies report, manages PACS exceptions, manages unended exams, conducts monthly staff meetings. 25 - 28 DIRECT REPORTS - MANAGERIAL EXPERIENCE LEVEL NEEDED FOR THIS ROLE/LOCATIONJob Summary:The Imaging Manager is leadership for a large multidisciplinary department (typically CT, MRI, Nuclear Medicine,Ultrasound, Mammography, X-ray; often Dexa or Fluoroscopy; potentially Interventional and other applicable imaging modalities) with > 35 headcount in a Level III Medical Office Building.
Technical Program Manager II (Display technology) BC ForwardTechnical Program Manager II (Display technology)Redmond, WAFull timeThe ideal candidate will have strong experience in display technology, image processing, and algorithm validation across hardware and software and a proven ability to plan and deliver end-to-end validation milestones that meet image quality requirements on real hardware. Drive cross-functional alignment and execution across interdependent workstreams including display hardware, testing, software, and architecture, ensuring dependencies are tracked and gaps are closed.
NewTax Managing Director, Global Tax Outsourcing bdo consultingTax Managing Director, Global Tax OutsourcingSeattle, WA$157,500–$420,000 / yearThe Tax Managing Director, Global Tax Outsourcing will be a senior member of the GTO team, responsible for building strong personal client relationships, directing all project services delivered, leading specific strategic focus, managing people and supporting the Partners with business development and practice management. Additionally, the GTO Managing Director is a critical part of the office’s / region’s Tax Services leadership team and in this capacity will act as source for guidance on international tax questions and issues and have a proven track record as a problem solver.
Service Delivery Manager, Government T-Mobile USA, IncService Delivery Manager, GovernmentBellevue, WAFull timeServing as the primary contact for customers and oversight stakeholders, this role communicates status and ensures compliant transitions to support teams. Through these efforts, the Service Delivery Manager directly supports T-Mobile's reputation for reliable, compliant, and high-quality service delivery in regulated environments.
Offsite Service Delivery Manager JLLOffsite Service Delivery ManagerSeattle, WAFull timeYou will provide oversight of end-to-end meetings and event services, including venue sourcing, contract management, payment coordination, group air, special programs, financial reconciliation, event planning services, and more. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law.
Principal Delivery Success Manager OKTAPrincipal Delivery Success ManagerBellevue, WAFull timeNotice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. Principal DSMs serve as the primary operational leaders, enabling partners to progress through the Service Delivery Partner maturity model and ensuring they deliver high-quality implementations.
Senior Delivery Success Manager OKTASenior Delivery Success ManagerEastgate, WAFull timeNotice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. Senior DSMs serve as the primary operational leaders, enabling partners to progress through the Service Delivery Partner maturity model and ensuring they deliver high-quality implementations.
Sr. Manager, Service Delivery Readiness T-Mobile USA, IncSr. Manager, Service Delivery ReadinessBellevue, WAFull timeBy partnering across Sales, Product, Engineering, Network, and Operations, the Senior Manager aligns cross-functional teams on realistic delivery assumptions and risk mitigation. The Senior Manager, Service Delivery Readiness leads the function responsible for ensuring that only delivery-ready, low-risk work enters execution for T-Mobile's B2B customer segments.
Manager Nursing - Labor and Delivery Providence St. Joseph HealthManager Nursing - Labor and DeliverySeattle, WAFull timeIt is comprised of eight hospital campuses (Ballard, Edmonds, Everett, Centralia, Cherry Hill (Seattle), First Hill (Seattle), Issaquah and Olympia); emergency rooms and specialty centers in Redmond (East King County) and the Mill Creek area in Everett; and Providence Swedish Medical Group, a network of 190+ primary care and specialty care locations throughout the Puget Sound. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington.
Sr Program Manager - Retail Delivery BECUSr Program Manager - Retail DeliveryTukwila, WAFull timeProgram & Initiative Leadership: You'll lead and actively participate in cross-functional programs & initiatives that drive Retail Delivery strategic priorities, ensuring successful delivery from concept through execution. People & Enablement Strategy: You'll lead the execution of people and talent strategies, including sales and service enablement and established enterprise talent development approaches, ensuring frontline teams have the tools, training, and support needed to succeed.