Manager, Davenport Lounge American UniversityManager, Davenport LoungeWashington, DCThis position is responsible for monitoring, maintaining and improving the quality of service, products, and the physical space of the coffee shop provided to the American University community by the Davenport Coffee Lounge under the supervision of the Senior Manager, Facilities Operations. Davenport staff caters the following events: SIS staff and faculty meetings, events requested by individual SIS faculty and staff members Catering is limited to the SIS and EQB building and to products that Davenport usually carries.
Program Supervisor, Residential Rehabilitation Sheppard Pratt CareersProgram Supervisor, Residential RehabilitationLanham, MarylandResidential Rehabilitation Program (RRP) services are designed for individuals with serious mental illness who have difficulty maintaining housing. Establishing and maintaining positive relationships with clients, support systems, and partner service providers.
Store Sales Manager Tractor Supply CoStore Sales ManagerGlen Burnie, MD$18.60–$23.30 / hourDuties include assisting the Store Manager in providing leadership and direction to the Sales team and Team Leaders, ensuring a positive customer shopping experience and performing operational activities throughout the store. Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members.
Guest Service Agent AC Hotel Arlington National LandingGuest Service AgentArlington, VARequires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
HVAC Service Coordinator Daikin Applied Americas Inc.HVAC Service CoordinatorWashington, DC$28.41–$45.11 / hourWhat you will do: Work with the Technician Supervisor and/or Operations, Service Center, or District Manager in scheduling and dispatching of Technicians for jobs (start-ups/repairs, warranty, maintenance). You will have the ability to make an impact and shape your career with a company that is passionate about growth along with the support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best.
Guest Service Agent Capitol Hill Hotel - Washington DcGuest Service AgentWashington, DCOne of the closest hotels near Capitol Hill, the National Mall, Union Station, the Supreme Court, and the Library of Congress, Capitol Hill Hotel boasts a superior location matched by distinct style and impeccable service. Offering some of the largest guest suites in Washington D.C., Capitol Hill Hotel makes any trip—whether leisure or business, a quick getaway or an extended stay—feel like home.
Maintenance Shift Supervisor ($5,000 Sign-on Bonus) Keolis Transit Services, LLCMaintenance Shift Supervisor ($5,000 Sign-on Bonus)Woodbridge, VA$38–$44 / hourPart timeOccasionally work may be accomplished outdoors in extreme weather condition (hot and/or cold); Regularly performs physical activities that require considerable use of the arms, hands, and legs and moving the whole body, such as walking, standing, lifting, climbing, bending and handling materials; occasionally exposed to extreme heat/cold conditions; is frequently exposed to loud noise, fumes or airborne particles, toxic or caustic chemicals in a ventilated maintenance shop. Utilizes computer diagnostic equipment to include but not limited to; Cummins Insite, Allison prognostics, complex electrical schematics; ladder logic diagrams MCI and Gillig coach control systems to diagnose troubleshoot coach electrical functions.
Property Manager Chapman Management GroupProperty ManagerWashingtonRemain current in all aspects of affordable housing, regarding HUD/monitoring agency requirements in recertification, initial certification, special claims, voucher processing, etc, by continually updating knowledge through classes/seminars/webinars through professional associations, knowledgeable co-workers and any other resources available; Maintain required professional certifications for site and as determined by Supervisor; Learn and understand all applicable affordable documents to include, but not limited to, Tenant Selection Plan, Affirmative Fair Marketing Plan, Regulatory Agreement, Mortgage Note, as applicable to the site; Learn and understand all reporting requirements to applicable monitoring agency; Prepare for and follow-up on all agency inspections, such as, MOR, file reviews, REAC, as applicable to the site; Submit/update and respond to all requests by monitoring agency; Assist with tax Credit Conversion and compliance at other properties. Ensure that all routine, preventative, apartment turnover preparation and non-routines maintenance, as well as cleaning requirements, be prioritized and scheduled in a timely manner; At a minimum of once per week, conduct property inspections and follow- thru on appropriate actions; Ensure that after-hours emergency service is handled efficiently and responsively; Schedule and supervise capital improvement programs and other contracted projects; Conduct annual unit inspections; Develop and implement a preventative maintenance program; Implement and monitor an energy conservation plan; Identify, prepare for and monitor capital improvements and replacement program; Utilizes Entrata to enter in and track work orders, and regularly reviews maintenance reports.
Operations Manager CVS Health CorpOperations ManagerWashington, DC$23.40–$37.40 / hourThe Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: Overall store management, supervision, and policy implementation.
Senior Supervisor Logistics (Onsite) RTXSenior Supervisor Logistics (Onsite)WashingtonNot Required At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. Supervise team of Material Specialists, Material Handlers and Warehouse Inventory Production Specialists including hiring, training, performance management, and developing future leaders.
Guest Service Agent HHM HospitalityGuest Service AgentWashington, DCRequires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
NewGuest Service Agent Hilton Garden Inn Rockville-GaithersburgGuest Service AgentRockville, MarylandFull timeRequires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
Culinary Supervisor - Northwest Stadium Compass Group USA IncCulinary Supervisor - Northwest StadiumHyattsville, MDFounded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country. From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences.
AI Platform Customer Service Manager (CI Polygraph required) NorthHill TechnologyAI Platform Customer Service Manager (CI Polygraph required)Chantilly, VirginiaYou will join a diverse team of engineers responsible for ensuring that customers achieve their desired outcomes with our AI-powered solutions, by providing strategic guidance, technical support, and relationship management. This role requires strong communication and collaboration skills, as the CSM must work closely with stakeholders from engineering, sales, and program management to deliver an exceptional customer experience.
Director Of Dining Services Compass Group USA IncDirector Of Dining ServicesWashington, DC$80,000–$90,000 / yearJob Summary: The Director of Dining Services is the strategic business leader of the community's food and beverage/culinary operation ensuring resident and client satisfaction by providing a consistently high-quality product and best-in-class hospitality, while also meeting financial goals and driving a positive work environment. Business and Financial Competence: Understanding market dynamics, enterprise level objectives and important aspects of Compass Community Living's business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans.
Dir, Dining Services I Compass Group USA IncDir, Dining Services IRockville, MD$85,000–$90,000 / yearJob Summary: The Director of Dining Services is the strategic business leader of the community's food and beverage/culinary operation ensuring resident and client satisfaction by providing a consistently high-quality product and best-in-class hospitality, while also meeting financial goals and driving a positive work environment. Business and Financial Competence: Understanding market dynamics, enterprise level objectives and important aspects of Compass Community Living's business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans.
Security Service Technician UNLIMITED TECHNOLOGY, INC.Security Service TechnicianHerndon, VAAs a Service Technician, the successful candidate will need to be hard-working, detail-oriented, highly organized and able to work independently to maintain security hardware in the client's and Unlimited Technology's best interests. We secure the facilities and networks of the world's leading brands and critical infrastructure and are recognized leaders in the physical and IT security, cyber, and managed services industries.
Service Desk Technician American Systems CorpService Desk TechnicianArlington, VAInform and meeting with the technical support team daily or as required in order to discuss new workload assignments, project milestones, unanticipated delays, development/production environment issues, security changes, and system changes prior to implementation. AMERICAN SYSTEMS is an employee-owned federal government contractor supporting national priority programs through our strategic solutions in the areas of Information Technology, Test & Evaluation, Program Mission Support, Engineering & Analysis, and Training.
Assistant Store Manager – Sales (Footwear & Apparel) DICK'S Sporting GoodsAssistant Store Manager – Sales (Footwear & Apparel)WashingtonAccountable for ensuring all teammates are trained/equipped to deliver elevated athlete experiences; focuses on accountability through motivation, hands-on coaching, regular exposure, and stretch assignments; builds development plans in partnership with teammates. Hires and builds strong teams by partnering closely with the Store Manager and Captain (Supervisor) team to create targeted hiring strategies to actively source, recruit, and interview potential teammates.
Store Manager Tractor SupplyStore ManagerWoodbridge, VAAs a Manager Trainee, you will be observing and learning the following duties and skills required for a Store Manager role: Recruiting, hiring, developing, evaluating, disciplining, and retaining efficient team members. PAPERWORK: Train on daily, weekly, and monthly processing of required paperwork including but not limited to invoices, schedules, product orders and returns, and POs reports.
General Manager New TSI Holdings, Inc.General ManagerWashington, DCFull timeSALES ANALYSIS AND RESULTS Achieve monthly and annual membership/fitness financial goals by strategically planning weekly activities in alignment with department objectives and initiatives including New Sales, Net Gain Goals, Cancellation Targets, Active Client Penetration, and Fitness Orientation appointment booking and conversion. Manage payroll budgets and ensure timely and accurate processing of payroll taking into consideration budgeted hours by position/department holding employees accountable to policies (i.e., working scheduled hours, punching in and out for shifts), and complying with all federal, state, and local labor laws.
Automotive Service Porter Sheehy Ford of SpringfieldAutomotive Service PorterSpringfield, VirginiaConsistently remains engaged with management, team leads, fellow team members, and processes to foster successful working relationships with all internal and external Clients; consistently maintains follow-up systems that encourage repeat and referral business and contribute to Client satisfaction. As the Service Lot Porter, you will utilize your skills in greeting customers, ensuring the vehicles are kept in excellent condition at all times, and the lot is well-maintained, so our customers are impressed when they first enter our locations.
Lead Transportation Finance Manager U.S. Department of TransportationLead Transportation Finance ManagerWashington, DC$121,785–$158,322 / yearCustomer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. For all types of consideration, experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social).
Production Supervisor - Night Amcor PlcProduction Supervisor - NightHanover, MD$65,000–$75,000 / yearSecurity diligence, including maintaining control of door accesses, preventing unauthorized entry to the facility by non-Berry employees and proper maintenance/security of Berry equipment and information. Actively leads risk assessment activities for their area of responsibility by driving prioritizing corrective and preventive actions to eliminate/reduce environmental, health, or safety risks.
Retail Front End Supervisor - Full-Time Burlington Stores IncRetail Front End Supervisor - Full-TimeBowie, MD$17.30–$19.30 / hourSolve issues/concerns, making informed decisions and supervising the front-end operations to ensure all Burlington customers are provided with exceptional, friendly, and professional customer service at all times. As a Retail Front End Supervisor, you'll be an integral part of the store leadership team, working closely with Store Management in the areas of Merchandising, Customer Service, Operations, and Human Resources.
Permanent Supportive Housing (PSH) Case Manager Supervisor (Tenant-based) JaydotPermanent Supportive Housing (PSH) Case Manager Supervisor (Tenant-based)Washington, DCJaydot offers a competitive benefits package including: health, vision, and dental insurance with 100% employer-paid premiums; a Flexible Spending Account (FSA); retirement plan with 3% employer match; generous paid leave including paid time off, sick leave, mental health leave, bereavement leave, jury and witness duty leave, voting leave, and sabbatical leave; professional development allowance; commuter benefits including WMATA SmartBenefits and free Capital BikeShare membership; and life and disability insurance. We strongly encourage applicants from various communities—including those who identify as Black, indigenous, and people of color, veterans, individuals with disabilities, gender non-binary/trans folks, LGBTQIA+, and people with lived experience of homelessness—to express interest in joining the Jaydot team.
NewAutomotive Service Porter Sheehy Toyota of LaurelAutomotive Service PorterLaurel, MarylandConsistently remains engaged with management, team leads, fellow team members, and processes to foster successful working relationships with all internal and external Clients; consistently maintains follow-up systems that encourage repeat and referral business and contribute to Client satisfaction. As the Service Lot Porter, you will utilize your skills in greeting customers, ensuring the vehicles are kept in excellent condition at all times, and the lot is well-maintained, so our customers are impressed when they first enter our locations.
Project Manager I ISEC, INC.Project Manager IFulton, MDCustomer Service Skills: Demonstrates commitment to deliver outstanding service - both with internal and external customersTakes ownership to personally resolve customer problems (or find someone who can)Listens well, asks clarifying questions, and checks for agreement with customersCommitted to following-up with customers in all instances in a timely mannerStrong sense of accountability - ensures that you will do what you say that you are going to doCreates a personal connection with customers - smiles, warm greetings, acts friendly and respectfulPositive attitude. Position SummaryThe Project Manager will provide overall management direction to single or multiple projects, establish project objectives and policies, maintain liaison with prime client contracts, and monitor construction and financial activities through administrative direction of on-site construction manager.
Assistant Scale House Manager Charles County, MarylandAssistant Scale House ManagerWaldorf, MD$60,060.20–$82,582.70 / yearTypical positions require employees to walk or stand for long periods; lift and carry up to 20 pounds; climb stairs; bend and crouch; reach, hold, grasp, and turn objects; and use fingers to operate computer or typewriter keyboards. - I do not have a single motor vehicle violation, conviction, or plea of Nolo Contendere, or the acceptance of Probation Before Judgment (PBJ) involving the use of alcohol, illegal drugs, refusal to take an alcohol or drug test, or the misuse of legal over-the-counter medication for any of these violations.
Floor Manager Restaurant Depot LLCFloor ManagerCapitol Heights, MD$21.97–$22.70 / hourCoordinates proper merchandising of aisles (logical adjacencies, proper holding power, space allocation) and creatively merchandises and sets up impulse areas for merchandising. Position Summary: Responsible for receiving product and ensures that aisles are stocked, labeled, clean and delivered product is packed out, and proper customer service is provided.
Warehouse Manager Compagnie Generale des Etablissements MichelinWarehouse ManagerElkridge, MDDrawing on its deep know-how in polymer composite materials, Michelin is constantly innovating to manufacture high-quality tires and components for critical applications in demanding fields as varied as mobility, construction, aeronautics, low-carbon energies and healthcare. You will drive the DC operations and team performance by adopting Michelin's pillars of People, Profit and Planet to grow and by empowering the team to accomplish tactical and critical initiatives including Safety, Service, Efficiency and Cost.
NewSr. Manager, Security and Integration PavionSr. Manager, Security and IntegrationChantilly, Virginia$120,000–$145,000 / yearAs a global leader, Pavion specializes in the design, installation, service, and maintenance of cutting-edge fire alarm systems, critical communications, video surveillance, access control, and advanced AV technologies. Strong understanding of integrated low-voltage systems including Security, Audio Visual, Structured Cabling, Healthcare Technologies, Wireless, DAS, and related technologies.
Customer Service Manager - State Farm Agent Team Member Jose Herrera - State Farm AgentCustomer Service Manager - State Farm Agent Team MemberArlington, VAFull timeAs a Customer Service Manager - State Farm Agent Team Member with Jose Herrera - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Customer Service Manager - State Farm Agent Team Member James Brown - State Farm AgentCustomer Service Manager - State Farm Agent Team MemberHyattsville, MDFull timeSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Manager - State Farm Agent Team Member. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.
TM - Territory Manager EFCO Corp.TM - Territory ManagerWashington, DCThis includes always wearing required personal protective equipment; participating in safety training; engaging in and supporting safety activities including reporting hazards, unsafe work practices & near misses, incidents involving property damage, and any / all injuries - no matter how minor - immediately to their supervisor or manager. This includes always wearing required personal protective equipment; participating in safety training; engaging in and supporting safety activities including reporting hazards, unsafe work practices & near misses, incidents involving property damage, and any/all injuries - no matter how minor - immediately to their supervisor or manager.
Territory Sales Manager Fresenius Medical CareTerritory Sales ManagerSilver Spring, MarylandDevelops and maintains an in-depth knowledge of the vascular care business and services programs provided by Azura as well as the competitors in the local market and utilizes this to collect and analyze local market data to create and execute an effective strategic sales account plan that includes, but is not limited to the following: Knowledge of current procedure referral volumes by clinic / nephrologist / physician (for diversified procedures) and a specific plan to maintain. Develops and maintains a close relationship with current user accounts/customers, and researches the local physician market to identify potential candidates/customers for Azura services making the necessary sales calls to recruit and educate these potential customers to grow the number of patient procedures performed at the Azura ambulatory centers.
NewSupervisory Air Traffic Control Specialist (Support Manager) U.S. Department of TransportationSupervisory Air Traffic Control Specialist (Support Manager)Washington, DC$140,271–$178,845 / year2) Must have been facility rated or area certified for at least 1 year (52 weeks) at an Air Traffic Services (ATS) facility; (Note: an employee who has been facility rated or area certified for at least 1 year (52 weeks) in an ATS facility that is upgraded is considered to meet the qualification requirements of the upgraded position, since he or she has been performing the higher-graded work; OR. Meets and has frequent contacts with both internal and external customers including subordinates, other peer management representatives, union representatives, administrative support staff within the facility, higher ranking managers and supervisors, members of the general public, and representatives of the aviation industry.
Onsite Community Association Manager Part-Time (AVA51426) RealManage LLCOnsite Community Association Manager Part-Time (AVA51426)Annandale, VA$40,000–$45,000 / yearYou'll work closely with the Director of Community Association Management (DCAM) and Boards of Directors to support smooth community operations, resolve issues efficiently, promote community harmony, and enhance the overall value and experience of each community. By building strong, positive relationships with homeowners, board members, and vendors, you will play a critical role in delivering exceptional customer satisfaction and fostering vibrant, well-managed communities.
CSR II Operations (Temporary, Remote Lawrence KS) MaximusCSR II Operations (Temporary, Remote Lawrence KS)Tysons, VARemoteFull timeEssential Duties and Responsibilities: - Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). • The OPM Customer Service Representative III training session will also consist of more detailed training and focus on the below topics: - Call Handling (accepting transfers from Customer Service Representative I).
Operations Manager 801 East Collaborative, (1214) Catholic Charities of the Archdiocese of Washington, Inc.Operations Manager 801 East Collaborative, (1214)Washington, DCORGANIZATION OVERVIEW: At Catholic Charities of the Archdiocese of Washington, your knowledge and service in areas such as immigrants and refugees, mental health, social work, employment and adult education, legal and financial services, health care, food assistance, shelter and housing, developmental disabilities and prison outreach can make a profound difference in the lives of many. Manage shelter operations functions: Oversee and manage shelter emergency management systems including but not limited to the following: program FERC binder, conducting safety inspections, safety related trainings for staff, building inspections, etc.
Onsite Community Association Manager (AVA51426) RealManage LLCOnsite Community Association Manager (AVA51426)Annandale, VA$70,000–$75,000 / yearYou'll work closely with the Director of Community Association Management (DCAM) and Boards of Directors to support smooth community operations, resolve issues efficiently, promote community harmony, and enhance the overall value and experience of each community. By building strong, positive relationships with homeowners, board members, and vendors, you will play a critical role in delivering exceptional customer satisfaction and fostering vibrant, well-managed communities.
Manager, Staffing & Transportation Opportunity BuildersManager, Staffing & TransportationMillersville, MD$57,500–$65,000 / yearPosition Summary This manager will serve as a critical member of OBI’s meaningful day management team, working collaboratively with other managers to ensure high quality services for individuals participating in Day Habilitation and Community Development Services (CDS). Working collaboratively with other department supervisors and with guidance from the Senior Director as needed, provide staffing assignments, ensuring that assigned staff are fully trained on individuals prior to being assigned to work with them.
General Manager II Avolta AGGeneral Manager IIWashington, DCMinimum Qualifications, Knowledge, Skills, and Work Environment: GMIIs must have documented and demonstrated skills managing the types of restaurants (QSR, Casual Dine, Full Service, similar complexity, Union and Non-Union, etc) to which the role is assigned, to include overall responsibility for success and failure of the restaurant under their leadership as identified by P&L success for multiple annual cycles for the type or restaurant assigned. The GMII position is expected to work a varied and rotating schedule to be on site at various operating days and hours each week; some opening shifts, during some busy dayparts, and during some closing shifts to monitor restaurant associates' work activities during these different days and times.
NewStore Manager AutoZone IncStore ManagerNew Carrollton, MDAs permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. This role blends hands-on leadership, strategic sales growth, and operational excellence-empowering you to cultivate a culture of success, safety, and WOW! service for both employees and customers.
NewOffice Manager The Chefs' Warehouse IncOffice Managerjessup, MDWe passionately consult, sell, and build relationships with more than 50,000 customers through the most experienced network of over 600 consultive sales associates, best-in-breed technology, rapid service, and support levels that solidify our long-standing ties to both established and up-and-coming premium restaurants. Position Summary: As a key member of our rapidly growing organization, The Selling - Office Manager ideal candidate should possess a passion for food and the professional culinary community along with strong organizational skills, problem solving skills, work ethic, and team building skills.
Service Technician I-Richmond, VA Ryko Solutions IncService Technician I-Richmond, VAHenrico County, VA, USA, VAAs North America's leading provider of carwash solutions, we're committed to our mission of making life better through car washing - here, your success is intricately linked with ours. At National Carwash Solutions (NCS), we're building the future of car wash technology with a team that's passionate about innovation and committed to excellence.
SUPPORT SERVICES SPECIALIST United States ArmySUPPORT SERVICES SPECIALISTWashington, DC$62,297–$80,991 / yearIf you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency ( https://www.sss.gov/RegVer/wfRegistration.aspx ). Provides input to the installation and/or state field printing program regarding the limitations and capabilities of all types of commercial printer and multi-function devices (MFD).
EDUCATION SERVICES SPECIALIST- (DIRECT HIRE AUTHORITY) United States Air ForceEDUCATION SERVICES SPECIALIST- (DIRECT HIRE AUTHORITY)Washington, DC$42,253–$100,703 / yearThe primary purpose of this position is to plan, implement, administer, and advise on Education & Training Sections academic opportunities, tuition assistance program, career and force development programs, and other education and training services and activities provided to military members, retirees, Department of Defense civilian members, and their families. EDUCATION: Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelors or higher degree that included a major field of study or specific course requirements generally as stated in paragraph A in the individual occupational requirements.
Social Services Assistant US Department of Health and Human ServicesSocial Services AssistantWashington, DC$40,736–$76,476 / yearExamples of qualifying specialized experience include: Assisting professional or technical staff in providing social services, case management, or patient support services; Interviewing clients to obtain routine information and maintaining case records; Assisting individuals in accessing community resources, health services, or social service programs; Providing guidance and support to individuals or groups in community, residential, educational, or healthcare settings; Maintaining records, preparing reports, and documenting services provided; Explaining program requirements, policies, or available services to clients and families. Examples of qualifying specialized experience include: Independently coordinating social service activities and assisting with case management services; Interviewing clients, assessing needs, and referring individuals to appropriate medical, behavioral health, or community resources; Monitoring client participation and documenting case activities in accordance with program requirements; Collaborating with multidisciplinary teams to support patient or client care plans; Assisting professional staff with program implementation, outreach, education, and community engagement activities; Preparing reports, maintaining confidential records, and ensuring compliance with agency policies and procedures.
Supervisory Information Technology Specialist (Network Services / Security) United States ArmySupervisory Information Technology Specialist (Network Services / Security)Washington, DC$115,475–$157,818 / yearExamples of IT-related experience demonstrating this competency include: resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation; (3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include: completing thorough and accurate work independently, even in the most difficult or stressful situations; occasionally reviewing work completed by others; (2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.