Day to Day:Team leadership — manage and develop a team of 11 (including 2 supervisors), driving accountability, performance, and continuous improvementAR operations oversight — lead end-to-end receivables including customer onboarding, credit evaluation, collections, and cash applicationCredit & risk management — assess creditworthiness, set/adjust limits, manage holds/releases, and mitigate financial exposureCollections strategy — monitor aging, DSO, and collection effectiveness; resolve escalations and reduce past-due balancesCash application & reconciliation — ensure accurate and timely payment posting, resolve discrepancies, and support month-end closeReporting & analytics — deliver AR insights including aging, DSO trends, and bad debt; drive data-backed process improvementsSystems & process improvement — act as SME for Oracle EBS and High Radius; identify automation and efficiency opportunitiesCross-functional partnership — collaborate with Sales, Finance, and Customer Service to support working capital and customer experience. Qualifications:Bachelor's degree in Accounting, Finance, Business Administration, or a related field10+ years of progressive accounts receivable experience, including at least 4 years managing supervisors or leading a multi-functional AR teamExperience in a manufacturing, distribution, or promotional products environment strongly preferredHands-on experience with Oracle EBS (AR module) required; experience with High Radius or a comparable collections and cash application platform strongly preferred.