NewClinical Manager / Registered Nurse, Home Health $10,000 Bonus AccentCare, Inc.Clinical Manager / Registered Nurse, Home Health $10,000 BonusElizabethtown, PA$100,000–$110,000Bring your organizational skills and knowledge of at-home care and join the AccentCare team today in this Home Health Clinical Manager job. Makes patient and personnel assignments assuring that assigned staff have demonstrated competence in the required tasks/services.
NewAudit Manager - Public Accounting JobotAudit Manager - Public AccountingEast Berlin, PA$120,000–$180,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. We tap into a wide range of services — tax, accounting, data analytics, operations, human capital management, technology, wealth management and more — to deliver solutions that take you and your organization to the next level, however you define it.
NewEstimating Manager JobotEstimating ManagerEast York, PA$130,000–$150,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. With a strong presence in the Mid-Atlantic region, they specialize in structural steel design, engineering, detailing, fabrication, erection, and retrofitting of existing structural members.
NewAssistant Estimating Manager JobotAssistant Estimating ManagerEast York, PA$105,000–$115,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Our client, a long-established and expanding leader in structural steel fabrication and erection, is seeking an Assistant Estimating Manager to play a key role in driving project success and supporting a team of dedicated estimators.
Territory Manager II Company ConfidentialTerritory Manager IIHarrisburg, PAFull timeWith a rich history, Swisher serves adult consumers through a diverse range of businesses, including Swisher Sweets Cigar Company, Helme Tobacco Co., Hempire, Rogue Holdings, and Drew Estate: The Rebirth of Cigars. This role uses facts, analytics, and market intelligence to influence customer decisions, drive distribution, and deliver measurable top and bottom-line growth and grow market share.
NewTax Manager (mostly Remote) JobotTax Manager (mostly Remote)Camp Hill, PARemote$115,000–$160,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Proven experience with 1031 Exchanges, tax planning, federal and state tax, income tax preparation, gift tax, S Corp, tax returns, and corporate tax returns.
NewProduct Development Manager JobotProduct Development ManagerMifflintown, PA$95,000–$120,000 / yearFounded decades ago and based in Mifflintown, PA, with additional operations supporting a national food distribution footprint, we are a leading food manufacturing organization focused on delivering high-quality protein products to consumers. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
NewProject Manager - Commercial Roofing JobotProject Manager - Commercial RoofingMount Joy, PA$100,000–$140,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
NewJanitorial Site Manager KellermeyerJanitorial Site ManagerTremont, PAWe help industry leaders across a wide range of key verticals—including retail, industrial and logistics, healthcare, education, manufacturing, and more—maintain clean, efficient and welcoming spaces that support their operations. Kellermeyer Bergensons Services (KBS) is the largest privately held provider of facility services in North America, servicing over 2 billion square feet of space daily.
NewAssistant Restaurant Manager Hershey Entertainment & Resorts CompanyAssistant Restaurant ManagerHershey, PAThe space features past and present pieces from the Hersheypark ride collection, one-of-a-kind views of neighboring attractions, and a second-story patio and bar. Hire, train, and motivate staff; ensure staff are knowledgeable about current offerings and promotions in order to maximize sales.*.
NewValue Stream Manager -eCommerce/Aftermarket THE RITESCREEN COMPANY LLCValue Stream Manager -eCommerce/AftermarketElizabethville, PA$65,000–$75,000 / yearAs our Value Stream Manager – eCommerce & Aftermarket, you'll lead the entire fulfillment value stream—from production order through customer shipment—ensuring we deliver an exceptional customer experience while meeting our commitments for safety, quality, delivery, and cost. You'll spend the majority of your day on the production floor coaching teams, solving problems, leading Lean initiatives, and making improvements that have an immediate impact on our customers and our business.
NewFiscal Manager Bell Socialization Services Inc.Fiscal ManagerYork, PA4) Rental Assistance Program Accounting: Work with the Next Door Program Coordinator and Director to apply for federal, county and city funding contracts and maintain encumbrance spreadsheets to ensure appropriate spending. The responsibilities of the role include management of daily fiscal and clerical operations, ensuring accuracy in reporting, maintaining compliance with funding sources and adhering to the policies and procedures of these operations.
NewPsychiatry Account Manager - Lancaster, PA LundbeckPsychiatry Account Manager - Lancaster, PAYork, PA$120,000–$140,000Business Planning & Account Leadership - Ability to use digital tools and apply data-based insights to create opportunities, develop strategy & tactics, allocate resources to enhance sales execution, monitor progress and adjust direction to maximize sales performance. Willingness/Ability to travel up to 30% - 40% domestically to (a) regularly meet/interact with customer base and internal personnel within assigned territory; and (b) typically attend 4-8 internal/external conferences and meetings spanning locations within the United States.
NewProfessional Staff Nurse Emergency Department, UPMC Community Osteopathic UPMC - University of Pittsburgh Medical CenterProfessional Staff Nurse Emergency Department, UPMC Community OsteopathicHarrisburg, PAUtilizes research and evidence-based practice to support improvement in clinical care: identifies research issues or articles related to clinical specialty or areas of interest, discusses opportunities for quality improvement at multidisciplinary rounds, and influences patients' plans of care. Physical stamina for frequent walking, standing, lifting and positioning of patients.***UPMC offers a variety of flexible options – in addition to traditional rotating/flexible shifts, special programs exist to work primarily night shifts or weekend shifts with a premium pay differential.
NewProfessional Staff Nurse-Acute Care Cardiac (UPMC Harrisburg) UPMC - University of Pittsburgh Medical CenterProfessional Staff Nurse-Acute Care Cardiac (UPMC Harrisburg)Harrisburg, PAUtilizes research and evidence-based practice to support improvement in clinical care: identifies research issues or articles related to clinical specialty or areas of interest, discusses opportunities for quality improvement at multidisciplinary rounds, and influences patients' plans of care. They must also demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patients status and interpret the appropriate information needed to identify each patients requirements relative to his/her age-specific needs and to provide the care needs as described in the department policy and procedures.
NewProfessional Staff Nurse, Casual - Post Surgical Unit (Harrisburg Hospital) UPMC - University of Pittsburgh Medical CenterProfessional Staff Nurse, Casual - Post Surgical Unit (Harrisburg Hospital)Harrisburg, PAUtilizes research and evidence-based practice to support improvement in clinical care: identifies research issues or articles related to clinical specialty or areas of interest, discusses opportunities for quality improvement at multidisciplinary rounds, and influences patients' plans of care. They must also demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patients status and interpret the appropriate information needed to identify each patients requirements relative to his/her age-specific needs and to provide the care needs as described in the department policy and procedures.
NewProfessional Staff Nurse, Casual - L&D (Carlisle) UPMC - University of Pittsburgh Medical CenterProfessional Staff Nurse, Casual - L&D (Carlisle)Carlisle, PAUtilizes research and evidence-based practice to support improvement in clinical care: identifies research issues or articles related to clinical specialty or areas of interest, discusses opportunities for quality improvement at multidisciplinary rounds, and influences patients' plans of care. They must also demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs and to provide the care needs as described in the department policy and procedures.
NewProfessional Staff Nurse - Emergency Dept (West Shore) UPMC - University of Pittsburgh Medical CenterProfessional Staff Nurse - Emergency Dept (West Shore)Mechanicsburg, PAUtilizes research and evidence-based practice to support improvement in clinical care: identifies research issues or articles related to clinical specialty or areas of interest, discusses opportunities for quality improvement at multidisciplinary rounds, and influences patients' plans of care. They must also demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patients status and interpret the appropriate information needed to identify each patients requirements relative to his/her age-specific needs and to provide the care needs as described in the department policy and procedures.
NewProfessional Staff Nurse - Post Surgical Unit (Harrisburg Hospital) UPMC - University of Pittsburgh Medical CenterProfessional Staff Nurse - Post Surgical Unit (Harrisburg Hospital)Harrisburg, PAUtilizes research and evidence-based practice to support improvement in clinical care: identifies research issues or articles related to clinical specialty or areas of interest, discusses opportunities for quality improvement at multidisciplinary rounds, and influences patients' plans of care. They must also demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patients status and interpret the appropriate information needed to identify each patients requirements relative to his/her age-specific needs and to provide the care needs as described in the department policy and procedures.
NewProfessional Staff Nurse, Weekend Position - Post Surgical Unit (Harrisburg Hospital) UPMC - University of Pittsburgh Medical CenterProfessional Staff Nurse, Weekend Position - Post Surgical Unit (Harrisburg Hospital)Harrisburg, PAUtilizes research and evidence-based practice to support improvement in clinical care: identifies research issues or articles related to clinical specialty or areas of interest, discusses opportunities for quality improvement at multidisciplinary rounds, and influences patients' plans of care. They must also demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patients status and interpret the appropriate information needed to identify each patients requirements relative to his/her age-specific needs and to provide the care needs as described in the department policy and procedures.
NewProfessional Staff Nurse CG4 Cardiology, UPMC Community UPMC - University of Pittsburgh Medical CenterProfessional Staff Nurse CG4 Cardiology, UPMC CommunityHarrisburg, PAUtilizes research and evidence-based practice to support improvement in clinical care: identifies research issues or articles related to clinical specialty or areas of interest, discusses opportunities for quality improvement at multidisciplinary rounds, and influences patients' plans of care. Physical stamina for frequent walking, standing, lifting and positioning of patients.***UPMC offers a variety of flexible options ? in addition to traditional rotating/flexible shifts, special programs exist to work primarily night shifts or weekend shifts with a premium pay differential.
NewProfessional Staff Nurse - Emergency Dept (West Shore) *Experienced RN's UPMC - University of Pittsburgh Medical CenterProfessional Staff Nurse - Emergency Dept (West Shore) *Experienced RN'sMechanicsburg, PAUtilizes research and evidence-based practice to support improvement in clinical care: identifies research issues or articles related to clinical specialty or areas of interest, discusses opportunities for quality improvement at multidisciplinary rounds, and influences patients' plans of care. They must also demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patients status and interpret the appropriate information needed to identify each patients requirements relative to his/her age-specific needs and to provide the care needs as described in the department policy and procedures.
NewProfessional Staff Nurse, Casual - 4S Med Surg Oncology - York Memorial UPMC - University of Pittsburgh Medical CenterProfessional Staff Nurse, Casual - 4S Med Surg Oncology - York MemorialYork, PAUtilizes research and evidence-based practice to support improvement in clinical care: identifies research issues or articles related to clinical specialty or areas of interest, discusses opportunities for quality improvement at multidisciplinary rounds, and influences patients' plans of care. They must also demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patients status and interpret the appropriate information needed to identify each patients requirements relative to his/her age-specific needs and to provide the care needs as described in the department policy and procedures.
NewProfessional Staff Nurse - L&D (Carlisle) UPMC - University of Pittsburgh Medical CenterProfessional Staff Nurse - L&D (Carlisle)Carlisle, PAUtilizes research and evidence-based practice to support improvement in clinical care: identifies research issues or articles related to clinical specialty or areas of interest, discusses opportunities for quality improvement at multidisciplinary rounds, and influences patients' plans of care. They must also demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patients status and interpret the appropriate information needed to identify each patients requirements relative to his/her age-specific needs and to provide the care needs as described in the department policy and procedures.
NewProfessional Staff Nurse - Night Program Option - L&D - York Memorial UPMC - University of Pittsburgh Medical CenterProfessional Staff Nurse - Night Program Option - L&D - York MemorialYork, PAUtilizes research and evidence-based practice to support improvement in clinical care: identifies research issues or articles related to clinical specialty or areas of interest, discusses opportunities for quality improvement at multidisciplinary rounds, and influences patients' plans of care. They must also demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patients status and interpret the appropriate information needed to identify each patients requirements relative to his/her age-specific needs and to provide the care needs as described in the department policy and procedures.
NewProfessional Staff Nurse Resource Pool, UPMC Community Osteopathic UPMC - University of Pittsburgh Medical CenterProfessional Staff Nurse Resource Pool, UPMC Community OsteopathicHarrisburg, PAUtilizes research and evidence-based practice to support improvement in clinical care: identifies research issues or articles related to clinical specialty or areas of interest, discusses opportunities for quality improvement at multidisciplinary rounds, and influences patients' plans of care. Physical stamina for frequent walking, standing, lifting and positioning of patients.***UPMC offers a variety of flexible options ? in addition to traditional rotating/flexible shifts, special programs exist to work primarily night shifts or weekend shifts with a premium pay differential.
NewProfessional Staff Nurse - Oncology (West Shore) UPMC - University of Pittsburgh Medical CenterProfessional Staff Nurse - Oncology (West Shore)Mechanicsburg, PAUtilizes research and evidence-based practice to support improvement in clinical care: identifies research issues or articles related to clinical specialty or areas of interest, discusses opportunities for quality improvement at multidisciplinary rounds, and influences patients' plans of care. They must also demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs and to provide the care needs as described in the department policy and procedures.
EHS Manager Company ConfidentialEHS ManagerLebanon, PA$130,000–$160,000 / yearBy applying for this job, you agree to receive calls, Al-generated calls, text messages, or emails from Synerfac Technical Staffing and our contracted partners. This person will be able to step in day one and grow the EHS department to help the facility continue to perform at a high level and grow itself.
Cyber Data Protection/PKI Manager Deloitte Touche Tohmatsu LtdCyber Data Protection/PKI ManagerPA$134,500–$265,100 / year7+ years of professional experience within data protection and information security, which may include Data Discovery, Data Classification and Rights Management, Data Access Governance, Data Loss Prevention, Cloud Access Security Broker, Encryption, Certificate Lifecycle Management, Cloud Security, SaaS Security. Driving day-to-day engagement execution by communicating updates to clients and Deloitte leadership, supporting delivery teams, and tracking timelines to help achieve on-time and on-budget delivery.
Cyber Data Protection Manager Deloitte Touche Tohmatsu LtdCyber Data Protection ManagerPA$113,100–$232,300 / yearYou will design, implement and operate technology and process solutions to reduce data risks, develop and lead the implementation of encryption strategies to protect sensitive data, manage the lifecycle of PKI systems, ensure robust and scalable certificate management processes are in place, monitor and maintain the health of certificate infrastructures to prevent downtime and security breaches, and assist with developing requirements, evaluating vendor solutions, architecting, implementing and operating data protection solutions. You will be responsible to lead, manage, mature and provide lights on support for several cyber data protection services including, but not limited to TLS/SSL Certificate Lifecycle Management Service, Encryption Key Management Service, Data Classification and Rights Management Service, Code Signing Service, Public Key Infrastructure Service, Hard Drive Encryption Key Recovery Management Service, Cyber Security Engineering and Data Protection Consultation Support.
Senior Project Manager – Data Center Construction Lonewolf WorkforceSenior Project Manager – Data Center ConstructionPennsylvania, PAThis is a high-impact leadership role responsible for overseeing project execution from pre construction through commissioning while serving as the primary point of contact for owners, contractors, and project stakeholders. Rapidly growing mechanical and construction services organization is seeking a Senior Project Manager to lead large-scale data center and mission-critical construction projects throughout Pennsylvania.
NewManager, Data Engineering Capital Blue CrossManager, Data EngineeringHarrisburg, PennsylvaniaFull timePosition Description: Base pay is influenced by several factors including a candidate’s qualifications, relevant experience, and anticipated contributions to meet the needs of the business, along with internal pay equity and external market driven rates. Interpret business needs from requests, and rapidly implement effective technical solutions that meet long term objective of providing consistent data delivery across enterprise.
Manager, FDS Data & Reporting The Hershey CoManager, FDS Data & ReportingHershey, PARole Responsibilities: Evaluate Business Needs & Solution Development - The role partners closely with Finance leadership, Controllership, FP&A, cross-functional business leaders and technology teams to ensure reporting solutions align with business priorities and enterprise data governance expectations. With Hershey's global expansion and significant investment in financial system solutions, such as SAP S4 and Blackline, and financial reporting platforms (UDP, Datasphere, etc.), this group plays a key leadership role in defining sustainable and controlled process solutions and reporting capabilities.
Manager, Data Engineering Blue Cross and Blue Shield AssociationManager, Data EngineeringHarrisburg, PABase pay is influenced by several factors including a candidate's qualifications, relevant experience, and anticipated contributions to meet the needs of the business, along with internal pay equity and external market driven rates. Interpret business needs from requests, and rapidly implement effective technical solutions that meet long term objective of providing consistent data delivery across enterprise.
Microsoft Purview and Data Governance Manager Deloitte Touche Tohmatsu LtdMicrosoft Purview and Data Governance ManagerPA$134,500–$265,100 / yearIndustry certification such as Certified Cloud Security Professional (CCSP), Certificate of Cloud Security Knowledge (CCSK), Certified Information Systems Security Professional (CISSP), Cisco Certified Network Professional (CCNP), or Cisco Certified Network Associate (CCNA). Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Manager Customer Insights & Data Analytics Ryder System IncManager Customer Insights & Data AnalyticsHarrisburg, PAThey must be able to turn large amounts of raw data from multiple sources into insights and strategies that result in greater customer retention, the acquisition of new customers, inform cross-sell opportunities and assist in the development of key strategic initiatives and projects. Compensation Information : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.
NewMgr Data Operations & Governance The Hershey CoMgr Data Operations & GovernanceHershey, PAImplement and Improve Data Controls Configures and refines business rules, validations, and exception workflows within data quality tools or applications. Complexity Data Improvement Efforts Identifies improvement opportunities in data processes, data definitions, and quality checks within own area.
Mgr S/4 Supply Chain Data The Hershey CoMgr S/4 Supply Chain DataHershey, PARemoteManagement of initiatives/deliverables: Experienced in the deliverable (agile or waterfall) of small to medium initiatives from design to deployment without the need for scrum or project mgmt. The manager will collaborate with various teams to optimize S/4 and related data systems, support enterprise architecture initiatives, and ensure compliance with data governance policies.
Senior Manager, Data Engineering Accendra Health IncSenior Manager, Data EngineeringHarrisburg, PARemote$140,000–$155,000 / yearOwens & Minor is a global healthcare solutions company providing essential products, services and technology solutions that support care delivery in leading hospitals, health systems and research centers around the world. For over 140 years, Owens & Minor has delivered comfort and confidence behind the scenes, so healthcare stays at the forefront, helping to make each day better for the hospitals, healthcare partners, and communities we serve.
Enterprise Data Product Manager Lingatech Inc.Enterprise Data Product ManagerHarrisburg, PARemoteThis role will own the end-to-end data workstream, from strategy definition through execution, guiding multiple implementation vendors while serving as a senior technical voice on data-related decisions. We are seeking an Enterprise Data Product Manager to drive the data strategy and execution for a complex, multi-org Salesforce Public Sector Solutions implementation impacting multiple agencies.
Business Intelligence Data Integration Developer Senior - Information Systems Business Application Penn State Milton S Hershey Medical CenterBusiness Intelligence Data Integration Developer Senior - Information Systems Business ApplicationHershey, PAUnder general direction from the BI Data Integration Team Lead or Manager IT Data Management this developer role is responsible for data integration scripting optimization of the data integration environment and recommend improvements to data integration techniques. Penn State Health offers exceptional opportunities to learn and grow exposure to a wide patient population and the ability to provide individualized innovative and specialized care to patients in the community.
Director, Data Center Development & Construction (PA) American Real Estate Partners LLCDirector, Data Center Development & Construction (PA)Harrisburg, PAThe incumbent will be directly responsible for all project development tasks, including but not limited to management of project budgets, scheduling, consultant and contractor procurement and contract administration, and overall project and/or development delivery and performance. 10+ years of construction or development project management experience on mission-critical or technically complex commercial construction projects, including data centers or high-density MEP environments.
Data Analyst Intern Pennsylvania State Employees Credit UnionData Analyst InternHarrisburg, PAOther - Under supervision provides security, accuracy, integrity, availability, performance, and validity to all credit union data and all reports. Additionally, this role may support advanced analytics initiatives including data mining, statistical analysis, and predictive modeling efforts.
Customer Relationship Management (CRM) Functional Data Migration Engineer Apollo Technology Solutions LLCCustomer Relationship Management (CRM) Functional Data Migration EngineerMiddletown, PAManage MS Dynamics aspects of projects, including requirements gathering, defining overall architecture for high performance, integrating with non-Dynamics systems, solution design, and testing with support from functional and technical leads. Fully document all work associated with this position, including technical and functional designs, diagrams, test plans, test scripts, impact analysis reports, lessons learned, and best practices as directed by the PTC.
Business Data Analyst -Project Delivery Senior Analyst - AI & Engineering Deloitte Touche Tohmatsu LtdBusiness Data Analyst -Project Delivery Senior Analyst - AI & EngineeringMechanicsburg, PA$69,000–$127,000 / yearTranslate needs into Agile/SAFe-ready work: epics/features/user stories, acceptance criteria, and sprint-ready backlog items; support sprint planning/reviews/retros and cross-team coordination. Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and consideration from engagement management.
Cyber AI Data Engineer Senior Consultant Deloitte Touche Tohmatsu LtdCyber AI Data Engineer Senior ConsultantPA$105,400–$207,800 / yearExperience supporting governance, risk, and compliance workflows, including risk reporting, audit data requests, controls monitoring, controls testing, compliance metrics, governance, risk, and compliance tool integrations, and large language model-enabled applications using retrieval-augmented generation, vector or hybrid retrieval, tool or function calling, evaluation or monitoring, prompt-injection defenses, and secure access patterns. Developing AI-enabled capabilities that accelerate governance, risk, and compliance and cyber operations, including evidence summarization, control testing assist, policy question-and-answer, investigation copilots, ticket triage, and exception reasoning using agentic patterns, workflow orchestration, and retrieval-augmented generation.