Clinical Data Coordinator State of MaineClinical Data CoordinatorAugusta, Maine$17.69–$24.27 / hourJoin the Maine CDC Breast and Cervical Health Program (MBCHP) and play a vital role in ensuring underserved individuals have access to life-saving cancer screening and diagnostic services. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders.
Public Service Coordinator I - Education Data Warehouse Manager State of MainePublic Service Coordinator I - Education Data Warehouse ManagerAugusta, Maine$66,206.40–$94,057.60A Bachelor's Degree in Education, Information Technology, Business Management, or related specialty area and five (5) years professional level experience in the management of educational data collection, analysis, and reporting systems. This section must ensure data quality and timeliness of the data as this data drives State and Federal funding for the State Department of Education as well as State and Federal funding for Maine's school administrative units.
Site Coordinator- Data Centers GeneracSite Coordinator- Data CentersAugusta, District of ColumbiaThe Technical Site & Service Coordination Manager coordinates technicians across multiple construction and operating sites for installation, start-up support, service, and troubleshooting of power generation equipment based on reciprocating internal combustion engine (RICE) systems and associated auxiliaries. The role is responsible for planning and prioritizing work in coordination with the execution team, supporting safe and efficient execution, and ensuring technical issues are resolved in line with customer, quality, and schedule requirements.
Healthcare Data Analyst State of MaineHealthcare Data AnalystAugusta, Maine$64,376–$91,000In order to qualify for this position, you must have a six (6) year combination of education and/or experience that includes a bachelor's degree in Data Analytics, Statistics, Public Health, Economics, Business Administration, or a closely related field -AND- two (2) years of experience with data analysis. This Healthcare Data Analyst will provide key information obtained through data analysis establishing baseline performance and will track progress against goals for improving population health for major DHHS and OMS initiatives.
NewData Entry Operator The Panther GroupData Entry OperatorAugusta, MEJob Summary The position is responsible for a variety of scanning, indexing, customer service and data entry tasks, attaching files to electronic records and printing certificates from the electronic record. Also responsible for entering daily totals into the tracking log, processing online death certificate orders, opening and sorting mail, scanning and data entry of application requests received.
NewData Entry Operator Gotham BiotechData Entry OperatorMaine, MERemoteYou will be responsible for inputting, managing, and verifying large volumes of data across platforms including Microsoft Excel, Salesforce.com, SAP, and other ERP systems. Your ability to troubleshoot discrepancies, analyze data trends, and support administrative workflows will directly contribute to data integrity and decision-making across departments.
Ecological Data Manager University of MaineEcological Data ManagerMEUMaine is the state's public research university and a Carnegie R1 top-tier research institution, dedicated to providing excellent teaching, research and service for Maine, the nation and the world. Qualifications: Required: Typically has the education associated with a Master of Science degree in Forestry or a closely related field and at least one year of relevant professional experience, or an equivalent combination of education and experience.
Lecturer in Logistics and Data Analytics University of MaineLecturer in Logistics and Data AnalyticsMEThe successful candidate will be expected to be an effective and engaging teacher, to make a strong commitment to the development and delivery of innovative curricula, to collaborate with the College and colleagues to increase student success, and to advise and mentor undergraduates and graduates in pursuit of their academic and professional goals. Numerous cultural activities, excellent public schools, safe neighborhoods, high quality medical care, little traffic, and a reasonable cost of living make the greater Bangor area a wonderful place to live.
NewPharmacy Technician - Data Entry Guardian Pharmacy Services ManagementPharmacy Technician - Data EntryBrunswick, MaineOn an as needed, may assist with filing of completed orders, packaging of medications, inventory, profiling of orders for medical records, and filling processed prescriptions to dispense to the patient. With our comprehensive suite of tech-enabled pharmacy services and a dedicated team of professionals committed to enriching the lives of those we serve, we are redefining how pharmacy care is delivered.
NewPharmacy Technician - Data Entry Guardian Pharmacy LLCPharmacy Technician - Data EntryBrunswick, ME$18–$21 / hourOn an as needed, may assist with filing of completed orders, packaging of medications, inventory, profiling of orders for medical records, and filling processed prescriptions to dispense to the patient. With our comprehensive suite of tech-enabled pharmacy services and a dedicated team of professionals committed to enriching the lives of those we serve, we are redefining how pharmacy care is delivered.
Financial Aid Data Specialist University of Southern MaineFinancial Aid Data SpecialistMEThe University of Southern Maine (USM) is seeking a Financial Aid Data Specialist to join the Office of Student Financial Services and provide essential support for the programs, databases, reporting, and procedures that keep financial aid delivery running accurately and on time for USM students. You''ll work closely with the Senior Associate Director of Financial Aid Systems and collaborate with colleagues across the office, Institutional Research, and University of Maine System partners to build and maintain the PeopleSoft queries, reports, and processes that ensure students'' aid is awarded accurately and in compliance with federal and state requirements.
Administrative Coordinator, College of Dental Medicine University of New England (US)Administrative Coordinator, College of Dental MedicineBiddeford, MEResponsibilities include, but are not limited to: Serve as the primary point of contact in the Dean's Office reception area by greeting visitors, answering phones, screening calls, responding to questions, taking messages, monitoring emails, and referring individuals to other personnel or offices as appropriate. Set up meetings as requested, including scheduling participants, reserving rooms, coordinating room setups, placing catering orders, sending electronic appointments, and tracking responses.
Care Coordinator - Brunswick CCBHC SWEETSERCare Coordinator - Brunswick CCBHCBrunswick, MECare Coordinators provide support to individuals accessing the Community Behavioral Health Clinic [CCBHC], through supporting intake/access to care and ongoing monitoring of care and needs. Care coordinators manage ongoing coordination of care for a caseload of individuals to include facilitating ongoing collaboration among providers and linkage to needed services.
Data Billing Associate - Veterinary Software Idexx Laboratories IncData Billing Associate - Veterinary SoftwareWestbrook, ME$26–$28 / hourAn innovation leader in every industry we have served since 1983, our team members help pet owners worldwide keep their companion animals healthy and happy, ensure safe drinking water for billions, and help farmers protect livestock and poultry from disease. The Veterinary Software Business Services & Subscription team is looking to add a Billing Data Associate to our growing team to help meet business demands; the role is a combination of a billing coordinator (clerk) and data analyst.
Clinical Research Coordinator I OraClinical Research Coordinator ILewiston, MEPerform various tasks (post-onboarding) such as use of proprietary technology, performing the Informed Consent process, documenting medical history and medications, taking vitals, scribing for medical staff, dispensing study drug, performing allergy skin tests, documenting controlled environment stats, and other ophthalmic assessments. Our CRC I's will partner with tenured Clinical Research Coordinators and Clinical Project Managers to execute protocol directives and work cross-functionally with internal and external teams such as other Research Coordinators and Investigators.
NewPatient Care Coordinator - Weight Management CORPPatient Care Coordinator - Weight ManagementSunset, FloridaHouston Methodist also includes a research institute; a comprehensive residency program; international patient services; freestanding comprehensive care clinics, emergency care and imaging centers; and outpatient facilities. The Patient Care Coordinator performs duties including but not limited to coordinating needed physician referrals and appointments, is responsible for obtaining and recording eligibility and benefit information for patients receiving services and initiates authorization process in a timely manner.
Spain Visa Coordinator - Temporary COUNCIL ON INTERNATIONAL EDUCATIONAL EXCHANGE, INC.Spain Visa Coordinator - TemporarySouth Portland, MEWho we are: CIEE is a nonprofit study abroad and intercultural exchange organization that transforms lives and builds bridges between individuals and nations through study abroad and international exchange experiences that help people develop skills for living in a globally interdependent and multi-cultural world. Key responsibilities include overseeing the processing of Spain Visa batch appointments, managing visa application correspondence, organizing documentation, data entry, and upholding communication with our remote Spain advising team.
Part-Time Front Desk Coordinator - Hiring Now! 838538 Bonney StaffingPart-Time Front Desk Coordinator - Hiring Now! 838538Gorham, MEIf you're ready to start a rewarding career as a Front Desk Coordinator in Gorham, apply today or contact our recruiting team to learn more. You'll work directly with the office staff to ensure visitors feel welcome and administrative tasks are handled efficiently.
NewAccounting Data Clerk Gotham BiotechAccounting Data ClerkPortland, MERemoteWith a strong analytical mindset and proficiency in data manipulation techniques—including pivot tables, VLOOKUP, and macros—this role supports financial reporting, audit readiness, and operational efficiency. Perform daily, weekly, and monthly account reconciliations across general ledger accounts, bank statements, and vendor/customer ledgers.
Patient Care Coordinator Professional Physical TherapyPatient Care CoordinatorYarmouth, MA$35,360–$43,680As a Patient Care Coordinator, you will be the first point of contact for our patients and play a vital role in providing exceptional customer service and ensuring a smooth patient experience. Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator.
Patient Care Coordinator (West Yarmouth) Professional Physical TherapyPatient Care Coordinator (West Yarmouth)Yarmouth, MA$39,520–$43,680As a Patient Care Coordinator, you will be the first point of contact for our patients and play a vital role in providing exceptional customer service and ensuring a smooth patient experience. Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator.
Medication Assisted Treatment (MAT) Coordinator Cumberland County GovernmentMedication Assisted Treatment (MAT) CoordinatorPortland, MEQUALIFICATIONS: • Associate's Degree in criminal justice, human services, behavioral health, or related field or a combination of education and experience with case management, MAT programming, and/or providing direct social services to justice involved individuals required; Bachelor's preferred. Collaborates with Maine Pretrial Services, Probation, and community agencies to develop release plans addressing criminogenic needs including housing, treatment, employment, behavioral health, and financial/legal supports.
Collections Coordinator Tyler Technologies IncCollections CoordinatorMEAs duties include assisting clients and staff, the Collections Coordinator must maintain a helpful demeanor and assist to supply information to help the collections team. Processing payments through the Wells Fargo IR portal and back-up for Cash Application Manager Provide administrative support to Tyler collections team as required.
Admissions Coordinator BrightSpring Health ServicesAdmissions CoordinatorSOUTH PORTLAND, ME$22–$25 / hourBy providing care in the home, community, workplace, or school, Rehab Without Walls promotes greater health through the recovery process, all with industry-leading outcomes that dramatically improve functional skills and independence for patients. Rehab Without Walls, an affiliate of BrightSpring Health Services, is a revolutionary neurorehabilitation program that moves individuals outside the walls of institutional settings and into their natural home and community environment through a continuum of care.
Public Service Coordinator II - Financial Management Coordinator - Anticipated Vacancy State of MainePublic Service Coordinator II - Financial Management Coordinator - Anticipated VacancyAugusta, Maine$71,843.20–$101,587.20This is professional services work in the Department of Administrative and Financial Services, Office of the State Controller that focuses on querying/analyzing data, preparing financial statements and compiling the State's Annual Comprehensive Financial Report (ACFR) according to generally accepted accounting principles (GAAP) and the Federal Uniform Guidance. Primary responsibilities include: querying, compiling and analyzing significant data; preparing accurate financial information, including required and extensive notes; making accounting adjustments, appropriately categorizing and summarizing them; and, designing, implementing and overseeing statewide accounting policies and procedures, and year-end closing procedures.
Nurse Care Coordinator - Youth SWEETSERNurse Care Coordinator - YouthSaco, METhe Nurse Care Coordinator shall provide regional primary care consultation, psychiatric care consultation; work with the Behavioral Health Home Organization (BHHO) & Certified Community Behavioral Health Clinic (CCBHC) team, Child Assertive Community Treatment Team, Private Non-Medical Institute, and other members to facilitate care across the healthcare continuum. Support Behavioral Health Home team, CCBHC and Child ACT in achieving organizational and state required outcomes, including but not limited to A1C testing, tobacco screening and annual health screenings.
Full-Time, Children's Care Coordinator The Opportunity AllianceFull-Time, Children's Care CoordinatorSouth Portland, MaineThis position contributes to program outcomes through the provision of care coordination for CBHH members supporting a client oriented, integrated health service that strives to improve health outcomes, cost effectiveness, and enhanced consumer engagement. Care Coordinators will collect data, participate in program initiatives, attend team meetings, coordinate service teams for each member, use information to improve health outcomes and complete documentation in a timely fashion.
Logistics Coordinator (Contingent) CryoPort IncLogistics Coordinator (Contingent)MERemoteWith our expansive platform of management solutions and decades of temperature-controlled supply chain expertise, Cryoport Systems helps Enable the Outcome by supporting certainty and precision in the supply chain, whether advancing groundbreaking therapies, supporting families on their reproductive journeys, or enhancing animal health programs. The Logistics Coordinator will report to one or more Logistics Managers and is responsible for alerting the logistics management team of any shipments with delays or other potential causes for concern, assisting with special projects, miscellaneous tasks as needed, and answering the logistics helpline to address or redirect calls.
Logistics Coordinator Net2SourceLogistics CoordinatorWestbrook, ME$18–$24 / hourAt Net2Source, we champion leadership at all levels, celebrate diverse perspectives, and empower you to make an impact. PRINCIPAL DUTIES: Physically receive material as it arrives to the warehouse, check packing slips against contents for any irregularities or inaccuracies.
NewCoordinator Space and Assortment Advantage SolutionsCoordinator Space and AssortmentScarborough, MaineFull timeRegardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time). Responsibilities: The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods.
Merchandising Coordinator Lennar CorpMerchandising CoordinatorAugusta, ME$22.61–$29 / hourLennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Requires the ability to work more than eight hours per day in the confined quarters of a construction trailer, the ability to operate a motor vehicle, read plans, climb stairs and ladders, bend, stoop, reach, lift, move and/or carry equipment which may be in excess of 50 pounds.
Coordinator Space and Assortment SAS Retail ServicesCoordinator Space and AssortmentScarborough, MaineFull timeMinimum Qualifications The following are the minimum job-related qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the job Education Level: (Required): High School Diploma or GED or equivalent experience Field of Study/Area of Experience: - 1-2 years of experience in merchandising and planogram development skills Skills, Knowledge and Abilities Proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web-browsers Any experience with merchandising or knowledge of planograms or floorplans is preferred but not required Organization and multitasking abilities would be beneficial Job Will Remain Open Until Filled #LI-Hybrid Responsibilities: The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. Minimum Qualifications The following are the minimum job-related qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the job Education Level: (Required): High School Diploma or GED or equivalent experience Field of Study/Area of Experience: - 1-2 years of experience in merchandising and planogram development skills Skills, Knowledge and Abilities Proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web-browsers Any experience with merchandising or knowledge of planograms or floorplans is preferred but not required Organization and multitasking abilities would be beneficial Environmental & Physical Requirements Office / Sedentary Requirements Incumbent must be able to perform the essential functions of the job.
New Patient Referral Coordinator Skillcloud HCMNew Patient Referral CoordinatorSouth Portland, Maine$21.50–$24 / hourWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. Responsibilities of the New Patient Referral Coordinator: Sort, prioritize, and organize new, incoming requests for consultations.
Accounting Coordinator II - REMOTE Ryder System IncAccounting Coordinator II - REMOTEAugusta, MERemoteCompensation Information: The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. Security Notice for Applicants: Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire.
Application Coordinator K&A EngineeringApplication CoordinatorBangor, ME$62,000–$66,000 / yearK&A Power Group – is a privately held engineering firm delivering worldclass technical expertise and engineering excellence to power utility and industrial clients across the United States, Asia, the Middle East, and Africa. We provide comprehensive consulting, engineering and design, program and project management, construction management, and EPC services, specializing in substation, transmission, distribution, and distributed energy resources.
Logistics Coordinator LancesoftLogistics CoordinatorWestbrook, ME$24PRINCIPAL DUTIES: Physically receive material as it arrives to the warehouse, check packing slips against contents for any irregularities or inaccuracies. Our mission is to establish global cross-culture human connections that further the careers of our employees and strengthen the businesses of our clients.
Treatment Plan Coordinator - Community Based UCP of MaineTreatment Plan Coordinator - Community BasedBangor, MainePREFERRED: Experience working with children who have an Autism Spectrum Diagnosis, experience working with families, and experience supervising staff. They are responsible for collecting data and reviewing weekly completed paperwork for treatment plans and goals to promote positive outcomes and changes.
Logistics Coordinator Axelon Services CorporationLogistics CoordinatorWestbrook, ME$24 / hourPerform cycle counts on warehouse sub-inventories; enter data into Oracle for approvals. Transfer materials from warehouse to technicians’ trucks and record transfers in Oracle.
Marketing Operations Coordinator Wayne's Pest Control ServicesMarketing Operations CoordinatorBrunswick, MaineWorking closely with our Marketing Manager, the Marketing Operations Coordinator will coordinate campaign logistics and build optimized workflows to ensure that marketing initiatives are delivered flawlessly and on schedule. Rather than simply managing basic administrative tasks under close supervision, the ideal candidate will take ownership of day-to-day database health, list segmentation, lead flow, and reporting.
NewIntake Coordinator for Mobile Unit New SeasonIntake Coordinator for Mobile UnitROCKLAND, MEFull timeFor over 30 years, New Season Treatment Centers have been a leading national health care service provider of outpatient treatment centers that specialize in providing safe, quality and best in class care for individuals living with Opioid Use Disorder ("OUD"). Operating in over 70 treatment centers in multiple states, our team members are engaged in medication-assisted treatment, counseling, support, and care management of individuals living with OUD.
Outreach and Referral Coordinator State of MaineOutreach and Referral CoordinatorAugusta, Maine$64,064–$87,318.40The position also involves outreach to referral sources to provide Public Health Nursing (PHN) updates and education on referral processes, while serving as a key liaison between the department and community partners to promote optimal outcomes for populations served by PHN. Preferred candidates will also: • Apply strong clinical and care coordination skills, with the ability to apply the nursing process across diverse populations and settings, also while establishing and maintaining effective working relationships.
Associate Patient Care Coordinator UnitedHealth Group IncAssociate Patient Care CoordinatorBangor, ME$16–$29 / hourThe fraudulent LinkedIn messages and emails, which do not originate from any Executives LinkedIn account or of UnitedHealth Group's email domains, or those of any of its operating divisions, supposedly conducts an interview via a Zoom meeting, offers a work from home job at Optum, emails an application, sends a fake check by next day delivery through USPS and asks recipients to pay a vendor a large dollar amount. Escalates outstanding needs to department leadership to ensure pre-registration and financial clearance functions occur prior to service date, expediting patient service and assisting with smooth and on time starts.
Business Support Coordinator Unum GroupBusiness Support CoordinatorPortland, ME$36,000–$62,400 / yearContacting Attending Physicians (AP) to schedule appointments for peer-to-peer physician discussions, drafting and sending letters to AP offices as needed, sending and retrieving claim related information to/from external partners in support of Independent Medical Examinations (IME) and Designated Medical Officer Reviews (DMO), and other medically-related administrative processes as needed. Contacting customers to acknowledge Appeal, request or follow up on claim-related information, and completing administrative tasks which include creating digital file copies, entering data, filing claim related information and the distribution of incoming and outgoing mail.
NewRegistered Nurse Transitions-of-Care Coordinator Skillcloud HCMRegistered Nurse Transitions-of-Care CoordinatorSouth Portland, MaineChest Medicine Associates is seeking a full-time Registered Nurse to serve as the RN Transitions-of-Care Coordinator-Pulmonary Medicine to serve as a central resource for patients, families, physicians, and hospital teams, ensuring timely follow-up, seamless communication, and coordination of complex pulmonary care. Collaborate with inpatient teams, case management, respiratory therapy, pharmacy, and primary care providers and coordinate timely pulmonary follow-up appointments and diagnostic testing.
SAS Coordinator Space and Assortment Analyst SAS Retail ServicesSAS Coordinator Space and Assortment AnalystMEThe Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers.
NewRN Care Coordinator BUCKSPORT REGIONAL HEALTH CENTERRN Care CoordinatorEllsworth, MEPOSITION SUMMARY: The RN Care Coordinator provides a deliberate patient and family centered partnership with the healthcare team that facilitates a seamless patient experience between the Inpatient and Outpatient settings and coordinates patient care through the continuum thereby facilitating the achievement of optimal quality outcomes in relation to clinical care and cost effectiveness; develops and supports a coordinated plan of care between visits to promote a smooth transition for patients and family across the healthcare continuum that instills a sense of trust and patient advocacy; facilitates the achievement of optimal quality outcomes in relation to clinical care and cost effectiveness; provides patient/family education pertinent to health conditions and wellness need; provides patient care activities through the nursing process including, but not limited to, assessment, planning care, implementing physician orders, providing education pertinent to health conditions, coordinating patient care, evaluating patient responses to interventions, revising care plans as indicated and maintaining a therapeutic environment. ESSENTIAL DUTIES AND RESPONSIBILITIES: Coordinates and manages patient care for high risk and complex patient populations across all elements of the Healthcare System and Patient's Community; coordinates and performs the duties of disease care coordination utilizing the components of the nursing process: Assessment, planning, implementation, coordination, monitoring and evaluation of the individually assigned patients.
Marketing Operations Coordinator Modern Pest ServicesMarketing Operations CoordinatorBrunswick, MaineWorking closely with our Marketing Manager, the Marketing Operations Coordinator will coordinate campaign logistics and build optimized workflows to ensure that marketing initiatives are delivered flawlessly and on schedule. Rather than simply managing basic administrative tasks under close supervision, the ideal candidate will take ownership of day-to-day database health, list segmentation, lead flow, and reporting.
SAS Coordinator Space and Assortment Analyst Advantage Solutions IncSAS Coordinator Space and Assortment AnalystMEThe Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers.
Coordinator of Institutional Effectiveness & Operations Husson UniversityCoordinator of Institutional Effectiveness & OperationsBangor, METhis role provides organizational, technical, and operational support that advances institutional effectiveness, promotes data-informed decision-making, and ensures the efficient execution of departmental priorities. Working collaboratively with academic and administrative units, the position serves as a central point of coordination for office workflow, meetings, events, reporting activities, committee support, and continuous improvement initiatives.
Referral and Intake Coordinator Spurwink ServicesReferral and Intake CoordinatorPortland, MEFull timeThe Intake and Referral Specialist (Link Coordinator) is the agency's first point of contact for individuals, families, and professionals seeking support in a fast‑paced behavioral health environment. This call‑center role is primarily remote and requires exceptional customer service, strong compassionate, person‑centered listening, and effective problem‑solving skills.