Recovery-Focused Supportā¢ Empower clients through recovery-focused, trauma-informed care emphasizing hope, respect, wellness, and self-advocacy, including use of tools such as WRAPā¢ Model professionalism, positivity, and personal responsibility while supporting clients in becoming active participants in their recoveryā¢ Deliver individualized, goal-directed services in alignment with treatment and safety plans, maintaining at least 65% direct client service timeā¢ Assist clients in connecting with natural supports, internal programs, and community resources to promote independence and stability. Coordination & Communicationā¢ Maintain positive, professional relationships with hospitals, medical providers, Medicaid partners, and other community stakeholdersā¢ Participate in staff meetings, program development activities, and required supervision and trainingsā¢ Provide backup support to team members as needed to ensure continuity of careā¢ Support a safe, clean, and welcoming environment, including answering phones, managing mail, monitoring safety systems, and providing basic first aid when necessary.