Las Vegas, NV30+ days ago
Job Duties and Responsibilities: • Directly support and complete all scheduled data center MACs (Moves/Adds/Changes) Hardware installation MACs, including device labeling, power connectivity and network cable connectivity • Complete hardware support work orders involving hardware and cabling MACs, certification, troubleshooting and break-fix • Asset management, auditing and daily work log/ticket tracking • Provide smart-hands assistance as required for multiple customers at various sites within specified SLA response times (on-call duties may apply) • Maintain a safe and secure operating environment within the data center and report any violations to their immediate supervisor • Detailed and thorough documentation and record keeping • Maintain site security protocols, badging requirements and data protection procedures • Ensure all media storage devices (Hard drives, thumb drives, CD/DVD's, etc.) are properly logged, secured and documented to ensure compliance with retention practices. Overview: IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets.