Lead Customer Service Representative - Walk In Center TTECLead Customer Service Representative - Walk In CenterPortsmouth, VAWhether it’s investigating patron accounts, resolving escalations with care, or ensuring KPI targets are met, you’ll be the difference between a team that’s simply functioning and one that’s thriving under strong leadership. TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology.
Supervisor, Client Solutions CMA CGM (America) LLCSupervisor, Client SolutionsNorfolk, Va$65,000–$72,000 / yearWith its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions. Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.
NewQUICK SERVICE TECHNICIAN Hendrick Automotive Group CorporateQUICK SERVICE TECHNICIANNorfolk, VirginiaFull timeWhile performing the duties of this job, the employee is regularly required to talk and hear; stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. Performs lube, oil and filter changes by draining and replacing oil and filter, and lubricating all joints, including idler arm steering knuckles, tie rods ends and ball joints.
Service Lane Manager Hendrick Automotive Group CorporateService Lane ManagerNorfolk, VirginiaFull timeWhile performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. Work includes frequent movement in and out of cars, working in various physical positions, and the safe operation of power tools and test equipment.
Field Service Technician 2 Sunbelt RentalsField Service Technician 2Chesapeake, VA$24.05–$33.06 / hourThe following is a sample (but not exhaustive) list of the MOS, AFSC, and NEC Codes that may have transferrable skill sets that apply to this role: 711 713 2506 2584 4130 4133 4541 5899 6071 6072 7603 7607 7610 7618 13D 13M 13P 13R 13T 2T311A 2T311C 2T312A 2T312B 2T312C 2T331A 2T331C 2T332A 2T332B 2T332C 2T351 2T351A 2T351C 2T352A 2T352C 62B 63A 63D 63E 63H 63M 63N 63S 63T 63Y 88R 91A 91B 91E 91H 91L 91M 91P 91S ABE ABH AS CM EN GSM MM MM(NUC) MR SBRelated experience may include: Shop Mechanic, Mechanic, Technician, Service Foreman, Service Manager, Shop Manager, Mechanic Supervisor, Technician Supervisor, Lead Mechanic, Lead Technician, Diesel Technician, Diesel Mechanic, Service Technician, Heavy Equipment Mechanic, Hydraulic Technician, Hydraulic Mechanic, ASE Certified Mechanic, IFPS Certified Technician. * Bilingual (Spanish or Other) may be required based on location needsThe physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job.
Service Advisor Hendrick Automotive Group CorporateService AdvisorNorfolk, VirginiaFull timeWork includes inspection of customer vehicles and frequent movement around the Service Department to convey information between customers and service technicians. Frequently interacts with customers, service manager and service technicians, and employees from various departments in the dealerships.
Automotive Service Advisor Hendrick Automotive Group CorporateAutomotive Service AdvisorNorfolk, VirginiaFull timeWork includes inspection of customer vehicles and frequent movement around the Service Department to convey information between customers and service technicians. Frequently interacts with customers, service manager and service technicians, and employees from various departments in the dealerships.
NewFIELD SERVICE TECHNICIAN Carter Machinery Company, IncFIELD SERVICE TECHNICIANChesapeake, VA$30.45–$43.43 / hourService, diagnose and repair all machine components and systems, including engine/components air conditioning units; change hoses; repair cylinders, buckets, and booms; at customer's jobsite. Regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear.
Quick Service Technician Hendrick Automotive Group CorporateQuick Service TechnicianNorfolk, VirginiaFull timeWhile performing the duties of this job, the employee is regularly required to talk and hear; stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. Performs lube, oil and filter changes by draining and replacing oil and filter, and lubricating all joints, including idler arm steering knuckles, tie rods ends and ball joints.
NewManager In Training Hendrick Automotive Group CorporateManager In TrainingNorfolk, Virginia$41,600–$67,600 / yearFull timeThe position also may also pay a production bonus based on individual or team performance that may range from $0.00 (if baseline benchmarks are not met) without any fixed upper limit. The position may also pay commission compensation which is based on the value or amount of closed sales achieved from $0.00 (if no sales are made) without any upper limit other than sales performance.
Customer Service Supervisor PetSuitesCustomer Service SupervisorNewport News, VAPetSuites is the leader of the pack in pet resorts offering exceptional services for both dogs and cats, ranging from boarding and daycare to grooming and training. At NVA Pet Resorts, our mission is simple: Create safe, fun, and loving environments for pets while providing exceptional experiences for our clients and team members.
Customer Service Supervisor City of NorfolkCustomer Service SupervisorNorfolk, VA$55,210.37–$63,355.17 / yearRegular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking. The Department of Public Works builds, maintains, and operates the physical facilities that support and enhance the lives of Norfolk's citizens, businesses and visitors, including the City's storm water system, street network, waste management and recycling systems.
Customer Service Supervisor Wawa IncCustomer Service SupervisorYorktown, VA$21–$23.60 / hourYou'll work side-by-side with peer supervisors and store leaders to deliver excellent customer service, boost sales, and keep the store safe, organized and fully stocked. Maintain accurate inventory by performing regular cycle counts and smart ordering to help maximize sales and ensure customers find what they need.
Customer Service Attendant Supervisor AVI FoodsystemsCustomer Service Attendant SupervisorVirginia Beach, VAProviding comprehensive food services with a focus on the highest quality and freshest ingredients, impeccable service and total value is the reputation we have earned and live up to everyday. Operates and maintains company-owned vehicle in a safe manner; to be used for the purpose of traveling to branches and accounts.
Retail Customer Service Supervisor PetSmart LLCRetail Customer Service SupervisorVirginia Beach, VAPrepares online orders for pick-up in store and ensures a smooth, positive, pick-up experience Backup to operate point-of-sale (POS) systems and handle cash transactions, ensuring accuracy and compliance with company policies. Essential Responsibilities Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: People Leadership: Facilitates the associate experience and supports associate development.
Part Time Customer Service Supervisor The TJX CompaniesPart Time Customer Service SupervisorChesapeake, VirginiaCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
Connected Customer Supervisor Floor & DecorConnected Customer SupervisorHampton, VirginiaThis role will oversee the processes relating to cashiering, returns, cash office functions, inventory management, e-commerce support, in addition to providing customers with an exceptional shopping experience. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment.
Customer Service Manager Transportation District Commission of Hampton RoadsCustomer Service ManagerNorfolk, VARequired Knowledge, Abilities and Skills Essential to Job Functions: • Ability to supervise a staff of both professional and technical positions; good writing skills required, as well as ability to write reports and communicate verbally; must have ability to coordinate effectively with internal staff and with outside agencies and individuals; must demonstrate knowledge of customer service concepts and/or public relations; good computer skills required; must demonstrate good organizational skills. Software applications: • Microsoft Office • CAD-AVL • Mobile Fare Payment • ID Card Database • Avaya Call Management System Supervisor • Avaya Phone System • Interactive Voice Response System • Passenger Information Displays • Public Address System • MailChimp.
Customer Support Center Supervisor Virginia Beach City Public SchoolsCustomer Support Center SupervisorVirginia Beach, VA$59,916–$85,938 / yearMust have the ability to establish and maintain effective working relationships with staff and division personnel; ability to communicate effectively orally and in writing; ability to work under pressure; ability to organize and perform work independently; ability to interact with the public effectively and present in front of large groups; ability to plan and supervise the work of others. Respond to users and parents via phone, computer, or walk-in to assist in troubleshooting applications, networks and hardware issues to identify resolution and support various VBCPS purchased software and applications.
Supervisor, Benefits Administration Services - Beneficiary Support Team Conduent IncSupervisor, Benefits Administration Services - Beneficiary Support TeamChesapeake, VA$42,497–$50,000 / yearThe Supervisor, Benefits Administration Services - Beneficiary Support Team will support frontline service teams by providing leadership, guidance, coaching, and operational oversight for customer support representatives handling benefits-related inquiries and escalations. Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them.
Supervisor - Corporate Travel Services CI AzumanoSupervisor - Corporate Travel ServicesVirginia Beach, VARemoteWe offer 24/7 support for travelers while also supporting customers with travel expense management, policy implementation, technology solutions, business intelligence tools, and vendor negotiations. Acting as the subject-matter expert (SME) for assigned corporate accounts, the supervisor must be thoroughly familiar with all contractual requirements, service provisions, and operational details.
NewCustomer Service Manager Trans Dist Comm of Hampton RdsCustomer Service ManagerNorfolk, VirginiaAbility to supervise a staff of both professional and technical positions; good writing skills required, as well as ability to write reports and communicate verbally; must have ability to coordinate effectively with internal staff and with outside agencies and individuals; must demonstrate knowledge of customer service concepts and/or public relations; good computer skills required; must demonstrate good organizational skills. Hampton Roads Transit is looking for dynamic, customer service oriented, and energetic people to become part of a committed team providing excellent and effective public transportation to the Hampton Roads region.
NewManager, Customer Relations and Guest Services Sentara HospitalsManager, Customer Relations and Guest ServicesVirginia Beach, VirginiaAs a recognized accredited Primary Stroke Center, and Magnet hospital for nursing excellence, our hospital specializes in heart, vascular, neuroscience, neurosurgery, orthopedics and spine care, cancer care, advanced imaging, and behavioral health. Our 273-bed facility has a long history of commitment to our communities of Virginia Beach, Eastern Shore, and Northeastern North Carolina, offering specialized tertiary services as well as many advanced clinical services.
Food Service Supervisor - Millers - Seasonal Flex Global Partners LPFood Service Supervisor - Millers - Seasonal FlexVirginia Beach, VA$15.27–$18.48 / hourOversee the preparation and serving/merchandising of deli/ food service items, which includes items such as breakfast, lunch and dinner entrees, fried foods, pizzas, prepared salads, soups, soups, sandwiches, roller grill items, hot and cold beverages and snack items. The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors.
Guest Service Supervisor - Seasonal Flex Global Partners LPGuest Service Supervisor - Seasonal FlexNorfolk, VA$15.27–$18.48 / hourThe final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors. Job Summary: Our Guest Service Supervisor (GSS) is responsible for accomplishing store objectives by supervising staff and organizing and monitoring work processes directed by management.
HVAC Service Field Supervisor American Residential Services LLCHVAC Service Field SupervisorMoyock, NCJoin RS Andrews of Tidewater, part of American Residential Services (ARS), the nation's largest provider of residential HVAC, plumbing, and electrical services, employing more than 7,000 professionals nationwide. We are seeking an experienced HVAC Service Supervisor to support our service leadership team and help manage day-to-day operations for our residential HVAC service technicians.
HVAC Service Field Supervisor R S Andrews of Tidewater Heating, CoolingHVAC Service Field SupervisorMoyock, North Carolina$34–$40 / hourFull timeJoin RS Andrews of Tidewater, part of American Residential Services (ARS), the nation’s largest provider of residential HVAC, plumbing, and electrical services, employing more than 7,000 professionals nationwide. We are seeking an experienced HVAC Service Supervisor to support our service leadership team and help manage day-to-day operations for our residential HVAC service technicians.
Environmental Services Supervisor LRAssociates, LLCEnvironmental Services SupervisorNorfolk, VALR-Associates, LLC (LRA) is a Small Business Administration (SBA) certified 8(a), Small Disadvantaged Business (SDB) and Service Disabled Veteran Owned Small Business (SDVOSB) that provides Logistics Support; Facilities Management (Operations & Maintenance); Program Management; and Security & Intelligence solutions. Physical Requirements: Must be able to sit, stand, reach, bend and stoop for extended periods of time; Ascending/Descending stairs and move equipment weighing up to 20 pounds frequently; May be required to lift up to 30 lbs.
Patient Services Supervisor - Chesapeake General Hospital AramarkPatient Services Supervisor - Chesapeake General HospitalChesapeake, VAPatient Services Supervisors are responsible for a variety of specialized duties related to the receipt, interpretation, and follow-through of patient diet orders in hospital and long-term care settings. So, no matter what youre pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential.
Pet Resource Counselor (Customer Service Representative) City of NorfolkPet Resource Counselor (Customer Service Representative)Norfolk, VA$19.56–$22.50 / hourRegular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking. Answers inquiries via phone and email regarding shelter services, hours of operation, donations, trap rentals, city animal licensing, and local low cost Spay/Neuter and veterinary services.
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Full Time Whole Foods Market IncGrocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Full TimeVirginia Beach, VA$15–$24.40 / hourFor additional information, visit our Whole Foods Market Careers site: https://careers.wholefoodsmarket.com/benefits. Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time Whole Foods Market IncGrocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part TimeVirginia Beach, VA$15–$24.40 / hourProvides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously. New entry level Team Members who successfully complete their first 90-days of employment and who remain actively employed in an eligible role, may be eligible for a base rate increase after their 90-day anniversary.
Supervisor, Customer Experience Operations - 8:15 a.m. - 5:00 p.m. (ET) LifeNet Health IncSupervisor, Customer Experience Operations - 8:15 a.m. - 5:00 p.m. (ET)Virginia Beach, VA$57,363–$76,484 / yearThe Supervisor, Customer Experience Operations supervises the daily activities of the personnel assigned to the department to ensure that our external and internal customers receive effective, efficient service through our best practices and adherence to company policies and AATB guidelines. Demonstrated ability to effectively prioritize and juggle multiple time sensitive projects, multi-task, identify project interdependencies and potential risks/pitfalls.
Lead Customer Service Representative - Walk In Center TTEC Holdings IncLead Customer Service Representative - Walk In CenterPortsmouth, VAWhether it's investigating patron accounts, resolving escalations with care, or ensuring KPI targets are met, you'll be the difference between a team that's simply functioning and one that's thriving under strong leadership. TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology.
Customer Service Ops Liaison Transportation District Commission of Hampton RoadsCustomer Service Ops LiaisonNorfolk, VA$19.91–$24.88 / hourHampton Roads Transit is looking for dynamic, customer service oriented, and energetic people to become part of a committed team providing excellent and effective public transportation to the Hampton Roads region. Required Software Knowledge and Skills essential to Job Functions: Proficiency in using computer systems and the listed software applications associated with performance of assigned work is essential.
Customer Service Representative I Transportation District Commission of Hampton RoadsCustomer Service Representative INorfolk, VAHampton Roads Transit is looking for dynamic, customer service oriented, and energetic people to become part of a committed team providing excellent and effective public transportation to the Hampton Roads region. Required software knowledge and skills essential to job functions: Proficiency in using computer systems and the listed software applications associated with performance of assigned work is essential.
Assistant Service Supervisor SIGN ON BONUS Thalhimer MultifamilyAssistant Service Supervisor SIGN ON BONUSNewport News, VAFull timeEach day will present a variety of tasks-from overseeing apartment work orders and turnovers to performing repairs on HVAC systems, plumbing, appliances, and electrical issues. Thalhimer is seeking a motivated and skilled AssistantService Supervisor to oversee apartment maintenance at The Point at Tech Center in Newport News, VA.
Food Service Supervisor Full Time Compass Group Canada LtdFood Service Supervisor Full TimeHampton, VALearn from and assist the Shift Manager to resolve labour relation issues, track and produce reports on weekly inventories, sales revenue, labour and food cost. Supervise the production of menu items, ensure completion of cash readings, manage associates, schedule staff working hours, hire and train employees.
NewManager, Customer Relations and Guest Services Sentara Healthcare IncManager, Customer Relations and Guest ServicesVirginia Beach, VAp>As a recognized accredited Primary Stroke Center, and Magnet hospital for nursing excellence, our hospital specializes in heart, vascular, neuroscience, neurosurgery, orthopedics and spine care, cancer care, advanced imaging, and behavioral health. Our 273-bed facility has a long history of commitment to our communities of Virginia Beach, Eastern Shore, and Northeastern North Carolina, offering specialized tertiary services as well as many advanced clinical services.
Supervisor, Cardiovascular Services - Cardiac, Vascular & IR (RCIS) Sentara Healthcare IncSupervisor, Cardiovascular Services - Cardiac, Vascular & IR (RCIS)Hampton, VASupervises procedural area staff including coordinating quality and customer service activities; assisting in the development and monitoring of the departmental budget; coordinating the purchasing and payroll processes; serving as a technical/clinical resource to team members; and performing work assignments as needed to provide appropriate coverage and to mentor/assist staff. Other features include specialized services in heart and vascular, urologic care, along with advanced diagnostic and surgical capabilities, a hospitalist program, and one of the states busiest emergency departments.
NewSupervisor, Quality Services Sentara Healthcare IncSupervisor, Quality ServicesVirginia Beach, VAOur 273-bed facility has a long history of commitment to our communities of Virginia Beach, Eastern Shore, and Northeastern North Carolina, offering specialized tertiary services as well as many advanced clinical services. As a recognized accredited Primary Stroke Center, and Magnet hospital for nursing excellence, our hospital specializes in heart, vascular, neuroscience, neurosurgery, orthopedics and spine care, cancer care, advanced imaging, and behavioral health.
Customer Service Ops Liaison Trans Dist Comm of Hampton RdsCustomer Service Ops LiaisonNorfolk, VirginiaHampton Roads Transit is looking for dynamic, customer service oriented, and energetic people to become part of a committed team providing excellent and effective public transportation to the Hampton Roads region. Prepares customer alerts and notifications using a variety of means including email, text, websites, passenger information displays, mobile fare payment applications, and CAD/AVL.
NewElectro-Mechanical Rail Maintenance Supervisor *$5,000 Service Bonus* Trans Dist Comm of Hampton RdsElectro-Mechanical Rail Maintenance Supervisor *$5,000 Service Bonus*Norfolk, VirginiaAssociate's Degree/Vocational Training certificate in the Electrical or Electronic technical field and four (4) years of directly related trade experience with a Journeymen electrician license OR High School Diploma or GED with six (6) years of directly related trade experience. Ability to maintain accurate records and correctly use test equipment (voltmeter, ammeter, ohmmeter, oscilloscope, insulation breakdown tester, wire tracer and other equipment as required).
Family Services Supervisor - Child Welfare City of Hampton VirginiaFamily Services Supervisor - Child WelfareHampton, VA$60,847–$66,932 / yearTraining and Career Development: The Employee Education Assistance Program (EEAP) encourages employee development through (1) educational programs leading to a degree, (2) skilled craft or trade training leading to a certificate or license and (3) coursework to renew and update skills. I understand that this position may be considered essential/emergency personnel for purposes of emergency/crisis management to include being "on call" or responding to emergency situations during inclement weather and/or other job-related conditions.
Customer Service Representative Americold Logistics, LLC.Customer Service RepresentativeChesapeake, VAFull timeProvides clerical support including overseeing all paperwork associated with orders, maintaining corresponding files, answering phones, operating office equipment/computers needed to perform duties, greeting visitors. • Must be able to relate to other people beyond giving and receiving instructions: they must get along with co-workers without exhibiting behavioral extremes; perform work activities requiring reasoning, negotiating, instructing, persuading, or speaking with others; and respond appropriately to criticism from a supervisor.
NewCustomer Service Representative Labor FindersCustomer Service RepresentativeNewport News, VApWe are looking for a customer-oriented service representative to provide product/services information as well as accurately and efficiently resolve any developing problems that our customers might face.br br The ideal candidate is excited to help customers and works with patience, understanding, and excellent communication. liTaking the extra mile to engage customers./ul br strongYou will need to have the following:/strong br ul liProven customer support experience or other experience as a client serv.
DMV Customer Service Center Work Leader - Virginia Beach Hilltop 02044 Commonwealth of VirginiaDMV Customer Service Center Work Leader - Virginia Beach Hilltop 02044Virginia Beach, VA$47,355–$54,458.25 / yearblocks--linked-image#click keydown.enter->blocks--linked-image#click" data-controller="" data-open-newtab="false" id="page_block_c450c5f005504fd48a5539c122784277" style="background-image: linear-gradient(rgba(0, 0, 0, 0.5),rgba(0, 0, 0, 0.5)), url("https://d25wby5c7p9100.cloudfront.net/public/uploads/599e9569ce634cc6f690338b21af637e/images/files/b11c644db1e4b7c02146bb405507b1a2/large/mountainview.jpg?1674243607");background-position: 50% 50%" title="Virginia Mountain View">. Applicant will serve as the CSC subject matter expert of transactions; perform customer service transactions, administer vision and road tests for driver licensing and issue DMV credentials; serve as a technical expert on licensing and testing issues; plan and organize on-the-job training programs; serve as the liaison between CSC staff and management to ensure compliance with on boarding/CAP/IT training requirements; provide assistance to the CSC Managers; perform required administrative functions as needed; act in management absence as needed.
Customer Service Associate Dollar Tree IncCustomer Service AssociateChesapeake, VAResponsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Customer Service Associates Dollar Tree IncCustomer Service AssociatesVirginia Beach, VAResponsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
customer service associate Dollar Tree Inccustomer service associateNewport News, VAfrom floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting Excellent customer service and relationship management skills are required Strong organizational and communication skills are required Strong problem-solving and decision-making skills are required. Skills and Experience: High school diploma or equivalent is preferred Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred Ability to follow instructions and interpret operational documents is required Must be able to lift between 30 and 50 lbs.