Air Export Supervisor Cavalier Logistics, Inc.Air Export SupervisorElk Grove Village, ILFull timeThe ideal candidate will assist our customers in every aspect of their shipment from quoting, pickup to delivery, and final invoicing while also providing supervision of the Export team. Cavalier Logistics is seeking Export Operations Supervisor to join our team in Elk Grove Village, IL.
Retail Customer Service Associate FedExRetail Customer Service AssociateChicago, Illinois$18.35–$21.57 / hourFull timeAdoption Assistance Program (regular part-time/full-time employees with 12 months continuous service), LTD & STD Disability (regular full-time employees after completing 180 days of active employment), Life Insurance (part-time/full-time employees are eligible for basic and supplemental life insurance and accidental death and dismemberment (AD&D) on date of hire. The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority.
Production Supervisor Medline IndustriesProduction SupervisorArlington Heights, IL$73,000–$110,000 / yearFull timeDevelop and mentor staff through on-boarding, open communication, training and development opportunities and performance management processes; build and maintain employee morale and motivation; ensure the team is appropriately staffed with required competencies. Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
Production Supervisor 2nd Shift Medline IndustriesProduction Supervisor 2nd ShiftArlington Heights, IL$73,000–$110,000 / yearFull timeDevelop and mentor staff through on-boarding, open communication, training and development opportunities and performance management processes; build and maintain employee morale and motivation; ensure the team is appropriately staffed with required competencies. Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
Bilingual Production Supervisor Elite StaffingBilingual Production SupervisorGlendale Heights, Illinois$35 / hourBy submitting your application, you authorize Elite Staffing, Inc. to contact you using the contact information you have provided for employment-related activities via any method, including SMS, email, and phone calls, including through the use of automated technology, AI generative voice, and pre-recorded and/or artificial voice messages. For accommodations or to opt out of AI-assisted communication, you may unsubscribe from any SMS message and/or inform the AI technology of your request to opt out of AI-assisted communications.
Supervisor - Telephone Survey and Support Operations (TSSO) NORC at the University of ChicagoSupervisor - Telephone Survey and Support Operations (TSSO)Chicago, Illinois$24–$28.50 / hourPart timeTSSO is primarily responsible for screening and interviewing respondents over the telephone, but the department also prompts respondents by telephone, locates respondents, codes and enters data from survey responses, manages hard copy documents, mails survey materials and performs receipt control operations. Serve as a role model to staff by providing on-site training, coaching, and support while consistently contributing to a positive work environment by being approachable and congenial in a high operational tempo environment.
NewProduction Supervisor Champion Packaging & Distribution IncProduction SupervisorWoodridge, IL$80,000–$85,000 / yearDevelop and execute training plans that enhance the technical aptitude of machine operators, especially in blow molding and filling operations, and promote cross-training among staff. Drive continuous improvement initiatives, including 6S, Best Practices, Zero-Effort Changeovers (ZEC), Line Layout enhancements, and other Lean Manufacturing principles.
Business Development Manager Reed Smith USBusiness Development ManagerChicago, Illinois$125,000–$159,000Full timeThe successful candidate will work largely autonomously in terms of the day-to-day business of practice group marketing and business development but also collaboratively with the business development professionals supporting the practice groups, as well as other industry groups, in other regions on joined up projects, to ensure that all practice group-related marketing is coordinated across the firm's global platform. Communication is important in this role as the Business Development Manager will lead engagement and implementation efforts for strategic BD priorities and find effective ways to raise the profile of the practice group internally and externally (with the support of the Communications team).
Sr Business Development Mgr Reed Smith USSr Business Development MgrChicago, Illinois$175,000–$215,000Full timeThe Business Development Senior Manager provides business development support and strategic project leadership to attorneys in the Global Commercial Disputes practice group in the United States, interacting with practice group leadership, partners and associates, and other business development and marketing resources across the firm. In tandem with the Assistant Director for the practice group and the broader business development team, this position will be responsible for managing and executing the full range of business development and marketing activities for the commercial disputes practice group, including supporting a variety of areas of focus such as class actions, trials and products liability.
Operations Supervisor - Transportation (Supply Chain/Logistics) PenskeOperations Supervisor - Transportation (Supply Chain/Logistics)Lockport, ILFull timeProvide operational leadership to individual contributors and hourly workforce to ensure the execution of daily tasks and activities including driver deliveries, loading/unloading of trailers, and customer service operations in a manner consistent with company services and cost objectives. Demonstrated leadership qualities with strong interpersonal skills and have the ability to connect, build rapport and maintain solid relationships with associates, Company leadership, internal and external customers.
NewMember Service Representative GreenState Credit UnionMember Service RepresentativeWestmont, IL$19.47–$22.76 / hourPerforms member transactions including; deposits, withdrawals, transfers, check cashing, loan payments, credit card payments, cash advances, bond redemptions, disbursement of official checks, sale of money orders, cashier checks, savings bonds, and promotional sales materials. Builds member relationships by recognizing their financial needs and meeting those needs with the appropriate GreenState product and service or referring them to the specialized department (Wealth Management, Commercial, Mortgage, GreenState Insurance etc.) to be served.
NewBilingual Member Service Representative GreenState Credit UnionBilingual Member Service RepresentativeAddison, IL$19.47–$22.76 / hourPerforms member transactions including; deposits, withdrawals, transfers, check cashing, loan payments, credit card payments, cash advances, bond redemptions, disbursement of official checks, sale of money orders, cashier checks, savings bonds, and promotional sales materials. Builds member relationships by recognizing their financial needs and meeting those needs with the appropriate GreenState product and service or referring them to the specialized department (Wealth Management, Commercial, Mortgage, GreenState Insurance etc.) to be served.
Warehouse Supervisor Capstone Logistics LLCWarehouse SupervisorJoliet, IllinoisFull timeOur team fully embraces a high-performance culture, that inspires us to build strong relationships, challenge the status quo, work hard to deliver results, and pay it forward in our communities. Capstone is a North American supply chain solutions partner with more than 650 operating locations, 19,000 associates, and 60,000 carriers.
NewService Desk Tech III - Hybrid Chicago Loop NORC at the University of ChicagoService Desk Tech III - Hybrid Chicago LoopChicago, Illinois$34–$40 / hourNORC at the University of Chicago is seeking a Service Desk Tech III to provide the highest-level complex deskside technical support (including answering user PC and software questions and providing resolution to issues), maintaining a log through data entry, and prioritizing questions into a call tracking system (ServiceNow). With world-class benefits, a business casual environment, and an emphasis on continuous learning, NORC is a place where people join for the stellar research and analysis work for which we’re known, and stay for the relationships they form with their colleagues who take pride in the impact their work is making on a global scale.
Culinary Services Director Healthcare Services Group, Inc.Culinary Services DirectorNAPERVILLE, ILAdditional Pay Information: Offered salary rates for this position are determined based on applicant qualifications, experience, education, and the specific needs, aspects, operational considerations, and requirements of the facility serviced. Join Healthcare Services Group (HCSG) as a Certified Dietary Manager, leading the dining department at a long-term care facility.
NewTerritory Manager of Healthcare Partnerships - IL, IN, KY, WI Territory Mom's MealsTerritory Manager of Healthcare Partnerships - IL, IN, KY, WI TerritoryChicago, ILEffectively present Mom’s Meals products and services to a variety of audiences including managed care organizations as well as case managers, social workers, physicians, nurses and dietitians. Consistently utilize company programs and systems to maximize and prioritize each of the qualified Tier account engagements and create efficient weekly sales routes to meet scheduled meetings, drop-ins, and client educational opportunities.
Production Manager | Injection Molding Michael Page USAProduction Manager | Injection MoldingItasca, IL$115,000–$130,000 / yearFull timeThey have a longstanding reputation for exceptional quality and dedicated customer service, and they are seeking to add an experienced Production Manager to one of their fast-growing sites here in Chicagoland! This role is responsible for driving operational excellence across multiple shifts while ensuring safety, quality, cost, and delivery targets are consistently met.
Manufacturing Manager | Injection Molding Michael Page USAManufacturing Manager | Injection MoldingWood Dale, IL$100,000–$130,000 / yearFull timeThey have a longstanding reputation for exceptional quality and dedicated customer service, and they are seeking to add an experienced Production Manager to one of their fast-growing sites here in Chicagoland! This role is responsible for driving operational excellence across multiple shifts while ensuring safety, quality, cost, and delivery targets are consistently met.
NewCargo Screening Supervisor CovenantCargo Screening SupervisorFranklin Park, IL$28–$28The Cargo Screening Supervisor plays a critical role in safeguarding the air cargo supply chain through effective leadership, training, oversight, and continuous adherence to TSA, airport authority, customer, and company security requirements. Through its commitment to safety, compliance, operational excellence, and customer service, CAS provides comprehensive security and screening services for airports, airlines, and government agencies across the United States.
Travel & Expense Supervisor Grayson Search PartnersTravel & Expense SupervisorFranklin Park, IL$70,000–$100,000 / yearContractorFull timeThis role will lead a team responsible for expense report auditing, corporate card administration, employee support, and process improvement initiatives while partnering closely with Accounting, Finance, Payroll, and Human Resources. The Travel & Expense (T&E) Supervisor is responsible for overseeing the organization's travel and expense reimbursement processes, ensuring compliance with company policies, internal controls, and regulatory requirements.
Customer Service Supervisor H.B. Fuller CoCustomer Service SupervisorFrankfort, IL$80,000–$103,000 / yearFounded in 1887, with 2024 revenue of $3.6 billion, our mission to Connect What Matters is brought to life by more than 7,500 global team members who collaborate with customers across more than 30 market segments in over 140 countries to develop highly specified solutions that enable customers to bring world-changing innovations to their end markets. The supervisor also develops team capabilities, drives continuous improvement, and works closely with cross‑functional partners to meet service and operational targets.
Customer Service Supervisor PetSuitesCustomer Service SupervisorSt. Charles, IL$16–$17PetSuites is the leader of the pack in pet resorts offering exceptional services for both dogs and cats, ranging from boarding and daycare to grooming and training. At NVA Pet Resorts, our mission is simple: Create safe, fun, and loving environments for pets while providing exceptional experiences for our clients and team members.
Bilingual (English/Korean) Customer Service Supervisor CJ Logistics CorpBilingual (English/Korean) Customer Service SupervisorMatteson, IL$67,000–$75,000 / yearAs a lead logistics partner (LLP), third-party logistics provider (3PL) and supply chain consultant, we help customers leverage supply chain management as a competitive advantage, reducing total system costs, transforming business processes, improving service and facilitating growth and change. CJ Logistics About Statement: At CJ Logistics America, we know that we do our best work when we have an inclusive and diverse team, where we can draw on our different life experiences to help us deliver innovative solutions for our customers.
Customer Service Supervisor Hybrid Enova International IncCustomer Service Supervisor HybridChicago, IL$51,000–$57,000 / yearReview quality assurance reports, customer survey responses and error reports and provide coaching to representatives to ensure they are creating the expected customer experience. We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks-in order to create accessible credit for millions.
Full-Time Customer Service Supervisor Kohl's CorpFull-Time Customer Service SupervisorYorkville, IL$20.75–$32.20 / hourLead, coach and assist associates to deliver speed of service, execute complicated transactions and create a compelling customer experience at POC and Customer Service. In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service.
Bilingual (English/Korean) Customer Service Supervisor CJ LogisticsBilingual (English/Korean) Customer Service SupervisorMatteson, IllinoisAs a lead logistics partner (LLP), third-party logistics provider (3PL) and supply chain consultant, we help customers leverage supply chain management as a competitive advantage, reducing total system costs, transforming business processes, improving service and facilitating growth and change. CJ Logistics About Statement:At CJ Logistics America, we know that we do our best work when we have an inclusive and diverse team, where we can draw on our different life experiences to help us deliver innovative solutions for our customers.
Customer Service Supervisor Ace Hardware CorpCustomer Service SupervisorILIn addition to being an ACE Hardware store, The General Store has an amazing apparel department with top brands, an Automotive department that is full of custom parts for imports, domestics, and everyday replacement parts. As the Person-in-Charge, you will play a crucial role in overseeing daily operations, ensuring customer satisfaction, and leading a team dedicated to providing exceptional service.
Customer Service Supervisor MolexCustomer Service SupervisorLisle, ILPart timeMolex is seeking a Customer Service Supervisor to lead a team responsible for managing customer inventory strategies, including Vendor Managed Inventory (VMI) and consignment programs, ensuring inventory health, service continuity, and proactive issue prevention through data-driven insights. You will also serve as a key escalation point, working cross-functionally to resolve complex customer and supply challenges in a fast-paced environment requiring sound judgment and composure, while reinforcing accountability and ownership within your team.
Retail Customer Service Supervisor PetSmart LLCRetail Customer Service SupervisorMokena, ILPetSmart's Experience Lead (Retail Customer Service Supervisor) provides exceptional pet parent service to Pet Parents while upholding the company's vision, mission, values, and strategy. Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: People Leadership: Facilitates the associate experience and supports associate development.
Customer Service and Rebate Processing Team Supervisor Nexant IncCustomer Service and Rebate Processing Team SupervisorChicago, ILAs a Customer Service and Rebate Processing Supervisor with Resource Innovations, you will play a key role and will focus on the development and implementation of efficient business processes and ensuring the team is fully trained and supported. Resource Innovations is a women-led organization offering software-enabled clean energy solutions for utilities as well as commercial, industrial, and residential energy customers.
Customer Service & E-Commerce Supervisor - Full Time Saint Charles, IL Whole Foods Market IncCustomer Service & E-Commerce Supervisor - Full Time Saint Charles, ILSaint Charles, IL$17.50–$30.20 / hourMaintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level.
Customer Service Manager EDI StaffingCustomer Service ManagerWestmont, IL$80,000–$110,000 / yearAs a member of management, the Customer Service Manager's role regarding product safety and quality is broad in scope with responsibilities that include communicating Food Defense guidelines to staff and ensuring their usage, reporting safety and quality issues, enacting solutions and implementing pertinent procedures within the department as described in Food Defense Policy. Plan, coordinate and monitor the activities of the customer service team to maintain and enhance customer relationships as well as meet organizational and operational objectives.
Customer Support Supervisor - Operations - Schaumburg Paylocity Holding CorpCustomer Support Supervisor - Operations - SchaumburgSchaumburg, ILRemote$70,000–$80,000 / yearThis is done by (1) monitoring team performance (quantitative and qualitative), (2) providing ongoing learning opportunities that continually share and build knowledge (3) working directly with clients on escalated issues (4) identifying and facilitating process improvements and (5) coordinating work across the team, including workload management and client assignments. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture.
NewMokena--Customer Service Manager Gold Standard Enterprises, IncMokena--Customer Service ManagerMokena, IL$19–$24 / hourPart timeThe Customer Service Manager reports to and assists the General Manager and Assistant Store Manager, in daily operations, including motivating and inspiring the team to achieve store goals. • Demonstrates leadership to staff by providing high levels of customer service, driving sales, handling difficult and/or complicated sales, demonstrating organizational skills.
Customer Experience Supervisor KithCustomer Experience SupervisorChicago, IllinoisWorking closely with Store Management, the Customer Experience Supervisor supports operational priorities, helps guide daily team activities, and reinforces the brand vision by consistently modeling strong leadership, service excellence, and teamwork. Led by Founder, CEO and Creative Director Ronnie Fieg, the brand is known globally for evoking nostalgia from a dynamic point of view, and working closely with a carefully selected set of best-in-class collaborators.
NewMokena--Customer Service Manager Binny's Beverage DepotMokena--Customer Service ManagerMokena, IL$19–$24 / hourThe Customer Service Manager reports to and assists the General Manager and Assistant Store Manager, in daily operations, including motivating and inspiring the team to achieve store goals. Demonstrates leadership to staff by providing high levels of customer service, driving sales, handling difficult and/or complicated sales, demonstrating organizational skills.
Part-Time Evenings and Weekends Customer Experience Supervisor The Michaels Companies IncPart-Time Evenings and Weekends Customer Experience SupervisorNaperville, IL$16–$22.20 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Customer Service Manager CirrusLabsCustomer Service ManagerWestmont, IL$80,000–$110,000 / yearAs a member of management, the Customer Service Manager's role regarding product safety and quality is broad in scope with responsibilities that include communicating Food Defense guidelines to staff and ensuring their usage, reporting safety and quality issues, enacting solutions and implementing pertinent procedures within the department as described in Food Defense Policy. Plan, coordinate and monitor the activities of the customer service team to maintain and enhance customer relationships as well as meet organizational and operational objectives.
Supervisor, Customer Solutions (I-Team, Chat) Parts TownSupervisor, Customer Solutions (I-Team, Chat)Addison, IllinoisInteract across various business units to lead and inspire adoption of the chat tool within Customer Service teams, partnering closely with identified leaders and champions to share best practices and customer-level insights across teams. Responsible for shaping the experience of every Parts Town customer, the Supervisor, Customer Solutions – Live Chat (internally known as Captain, Your Parts Town Pen Pal) plays a key role in how Parts Town is transforming the industry.
NewLEAD CUSTOMER SERVICE AGENT Homewood Flossmoor Park DistrictLEAD CUSTOMER SERVICE AGENTHomewood, ILSupported the Membership and Customer Service Supervisor by contacting customers regarding outstanding balances, payment options and deadlines, accurately documenting all interactions, and maintaining confidentiality while delivering high-quality customer service. COGNITIVE SKILLS REQUIRED: Ability to provide exceptional customer service; make sound decisions; multitask effectively; solve problems; respond appropriately to emergencies; retain knowledge of Park District facilities, programs, and.
NewOvernight Customer Care Supervisor Roto-Rooter Group IncOvernight Customer Care SupervisorLombard, IL$23–$26 / hourPreparing reports and analyzing call center data to improve processes, ensure resources are properly allocated, and maximize efficiency and customer satisfaction. Throughout our 86 years in business, we''ve learned that service training, and the military structure veterans are used to, are a good fit at our company.
Customer Experience Supervisor Full Time TJMaxx of ILCustomer Experience Supervisor Full TimeHomewood, IllinoisCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
Air Logistics Customer Care Supervisor Kuehne + Nagel International AGAir Logistics Customer Care SupervisorBensenville, ILp>As a key driver of customer success, the Air Logistics Customer Care Supervisor partners closely with the Customer Care Manager to inspire and elevate the local Customer Care Location (CCL) team. With a strong focus on commercial ownership and operational excellence, the Team Leader empowers the team to proactively identify opportunities, resolve challenges, and enhance customer satisfaction.
Customer Service Manager Illinois Tool Works IncCustomer Service ManagerCarol Stream, IL$80,000–$100,000 / yearTasks (Description of main tasks): Effectively manage and develop a customer-facing and commercially aware attitude within the Customer Relationship Representative team responsible for processing sales orders for equipment, service work and parts; assessing incoming orders for accurate commercial and accounting details, electronic entry of order details, invoice generation and administration, write acknowledgment of orders to the customer and dispatch notification. Develop and publish metrics to track critical performance indicators in each area of the department and ensure the update and publishing of administrative information to the business (To-dos, lead-time tables, stock inventory, Start-up Report, discount analysis).
Regional Customer Experience Supervisor DCC Propane LLCRegional Customer Experience SupervisorLisle, ILThis role is responsible for evaluating live and recorded customer interactions, identifying coaching opportunities, developing training plans, improving customer handling skills, and ensuring adherence to operational expectations including RCC utilization, DASH pricing execution, Red Yellow Green (RYG) outbound calling expectations, account setup accuracy, and customer retention initiatives. RingCentral Contact Center Expertise - Develop and maintain advanced knowledge of the RingCentral phone and contact center platform, serving as a subject matter expert on call routing, queue configuration, IVR design, call flow optimization, system functionality, reporting, data extraction, analytics, and process automation to support operational efficiency, customer experience, and business objectives.
Customer Service Manager nVeniaCustomer Service ManagerWood Dale, ILThis job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13538151 **nVenia** **POSITION DESCRIPTION** **POSITION TITLE:** Customer Service Manager **REPORTS TO:** Vice President of Lifecycle Services **LOCATION:** Wood Dale, IL **DEPARTMENT:** Lifecycle Services **POSITION TYPE:** Regular Full-time **DATE:** June 2026 **FLSA STATUS:** ? This role is responsible for overseeing day-to-day operations of a mid-sized call center environment, developing and coaching a high-performing team, and driving exceptional customer experiences in a complex, engineered-to-order (ETO) manufacturing environment.
Distribution Customer Service Representative NFI Industries IncDistribution Customer Service RepresentativeNorth Aurora, ILHowever, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. Interacts in a good working relationship with customers by responding to all inquiries and complaints concerning work orders, invoices, shipments, inventory counts, etc. in a courteous and effective manner.
NewOvernight Customer Care Supervisor Roto-Rooter Services CompanyOvernight Customer Care SupervisorLombard, Illinois$23–$26 / hourPreparing reports and analyzing call center data to improve processes, ensure resources are properly allocated, and maximize efficiency and customer satisfaction. Throughout our 86 years in business, we've learned that service training, and the military structure veterans are used to, are a good fit at our company.
NewCUSTOMER SERVICE AGENT Homewood Flossmoor Park DistrictCUSTOMER SERVICE AGENTHomewood, ILSupport the Membership and Customer Service Supervisor by contacting customers regarding outstanding balances, payment options, and deadlines, accurately documenting all interactions, and maintaining confidentiality while delivering high-quality customer service. COGNITIVE SKILLS REQUIRED: Ability to provide great customer service, make decisions, multi-task, solve problems, handle emergencies, remember park district features, policies, and be able to relate them to members.