Customer Service Coordinator Penske Truck RentalCustomer Service CoordinatorATLANTA, GADevelop daily and weekly workforce plans by factoring customer needs, estimated unscheduled repairs, available parts, technician skill sets and work hours to maximize customer service and productivity. • Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.
Travel Nurse RN - House Supervisor - $1,939 per week Anders GroupTravel Nurse RN - House Supervisor - $1,939 per weekAtlanta, GAFounded in 2010 by experienced healthcare recruiters, Anders Group was built on a simple idea: people come before numbers. That’s why we focus on delivering exceptional customer service, personalized support, and access to some of the best-paying travel opportunities nationwide.
NewRetail Customer Service Associate FedExRetail Customer Service AssociateATLANTA, GeorgiaFull timeThe Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.
NewSenior Supervisor, Maintenance - 1st Shift GXO LogisticsSenior Supervisor, Maintenance - 1st ShiftExperiment, GAExperience with electrical motor controls, pneumatic and hydraulic systems and controls, Computerized Maintenance Management System (CMMS), PLC and operator interfaces, lighting and power distribution, and HVAC systems and controls. Oversee all the primary operational functions and ensure that the mechanical, plumbing and electrical facility equipment is properly maintained in good, safe working order.
Service Technician Hendrick Automotive Group CorporateService TechnicianAtlanta, GeorgiaFull timeWhile performing the duties of this job, the employee is regularly required to talk and hear; stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. Work includes movement around vehicles, working in various physical positions, and the safe operation of power tools and test equipment.
NewTravel House Supervisor RN Fusion Medical StaffingTravel House Supervisor RNAtlanta, GAThis role encompasses staff supervision, patient flow management, crisis intervention, and collaboration with multidisciplinary teams to optimize patient care and hospital operations. The House Supervisor RN provides leadership and oversight of nursing operations during shifts to ensure quality care, patient safety, and smooth hospital functioning.
NewScaffold Construction Supervisor Sunbelt RentalsScaffold Construction SupervisorAtlanta, GA$24.05–$30.06 / hourRelated experience may include: Construction Laborer, Construction Worker, Curb and Gutter Laborer, Drain Layer, Drop Crew Laborer, Helper, Laborer, Post Framer, Skill Labor, Carpenter Foreman, Carpentry Foreman, Concrete Carpenter, Construction Superintendent, Construction Worker, Foreman, Framer, Production Worker, Structural Steel Erector, Tower Hand, Rigger. Sunbelt Rentals -the fastest-growing rental business in North America-is seeking an experienced Scaffold Construction Supervisor / E&D Foreman 2 to lead key job sites right here in the Greater Atlanta, GA area .
NewField Service Technician - Level 1-2 Sunbelt RentalsField Service Technician - Level 1-2Atlanta, GA$21.38–$29.39 / hourThe following is a sample (but not exhaustive) list of the MOS, AFSC, and NEC Codes that may have transferrable skill sets that apply to this role: 711 713 2506 2584 4130 4133 4541 5899 6071 6072 7603 7607 7610 7618 13D 13M 13P 13R 13T 2T311A 2T311C 2T312A 2T312B 2T312C 2T331A 2T331C 2T332A 2T332B 2T332C 2T351 2T351A 2T351C 2T352A 2T352C 62B 63A 63D 63E 63H 63M 63N 63S 63T 63Y 88R 91A 91B 91E 91H 91L 91M 91P 91S ABE ABH AS CM EN GSM MM MM(NUC) MR SBRelated experience may include: Shop Mechanic, Mechanic, Technician, Service Foreman, Service Manager, Shop Manager, Mechanic Supervisor, Technician Supervisor, Lead Mechanic, Lead Technician, Diesel Technician, Diesel Mechanic, Service Technician, Heavy Equipment Mechanic, Hydraulic Technician, Hydraulic Mechanic, ASE Certified Mechanic, IFPS Certified Technician. * Bilingual (Spanish or Other) may be required based on location needsThe physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job.
Automotive Service Technician Hendrick Automotive Group CorporateAutomotive Service TechnicianNewnan, GeorgiaFull timeWhile performing the duties of this job, the employee is regularly required to talk and hear; stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. Work includes movement around vehicles, working in various physical positions, and the safe operation of power tools and test equipment.
Customer Service Supervisor DHL GroupCustomer Service SupervisorUnion City, GA$60,000–$80,000 / yearWould you enjoy being part of a dedicated team that works together to create a relevant, memorable difference in the lives of our customers and employees? Evaluate performance variances to identify root cause, develop corrective action plan for review with manager and implement approved action plans.
NewAirline Customer Service Supervisor at ATL Airport - $20.50/hr Hallmark Aviation ServicesAirline Customer Service Supervisor at ATL Airport - $20.50/hrAtlanta, GAFull timeMust be able to obtain security clearance from US Customs and Border Protection which requires valid proof of citizenship or authorized residency. Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs.
NewAirline Customer Service Supervisor at ATL Airport - $20.50/hr (ATL SUP (AUG26)) Hallmark Aviation Services LPAirline Customer Service Supervisor at ATL Airport - $20.50/hr (ATL SUP (AUG26))Atlanta, GAThorough knowledge of airport operations: Arrivals, Departures, Ticket Counter. Hallmark Aviation Services is seeking a Supervisor for an International Airline in Atlanta, GA.
NewAirline Customer Service Supervisor at ATL Airport - $20.50/hr Hallmark AviationAirline Customer Service Supervisor at ATL Airport - $20.50/hrAtlanta, GAMust be able to obtain security clearance from US Customs and Border Protection which requires valid proof of citizenship or authorized residency. Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs.
Customer Service Supervisor Menzies Aviation LtdCustomer Service SupervisorCollege Park, GAPassenger Service Supervisor will have primary oversight of the fast-paced airport Passenger service environment providing quality Passenger service, ticketing, check-in processing, luggage claim handling and service assistance to all traveling passengers. Read and interpret aircraft weight and balance loading instructions, hazardous material identification labels, aircraft loading manifests, and baggage and cargo routing tags.
Hostess/Customer Service Supervisor Antica PostaHostess/Customer Service SupervisorAtlanta, GAFull timeProfessional, friendly, reliable, capable of making diners feel welcome and appreciated. MaitreD for successful established restaurant.
CSR Supervisor-Glynn Care Center Georgia Department of Public HealthCSR Supervisor-Glynn Care CenterAtlanta, GANo matter your role, you will individually contribute to protecting the lives of all Georgians while receiving a wide range of benefits, so you can: Make a Professional Impact – Build your career where it matters and protect lives in the community where you live, work, and play. The Georgia Department of Public Health is the lead agency entrusted by the people of Georgia to proudly protect lives and promote healthy lifestyles in diverse communities statewide.
GCS Executive Customer Care Supervisor StubHub Holdings IncGCS Executive Customer Care SupervisorAtlanta, GAWith more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Data-Driven Decision Making & Problem Solving: Analyzes cases trends, escalation patterns, and performance metrics to identify risks, close gaps, and drive proactive improvements, while keeping leadership informed.
Sr. Site Installation Supervisor, Customer Support (Airports) BEUMER Group GmbH & Co KGSr. Site Installation Supervisor, Customer Support (Airports)Atlanta, GA$43–$48 / hourChoose location Belrose Ludersdorf-Wilfersdorf Schwechat Graz Genk Campinas Belo Horizonte Calgary Santiago Shanghai Beijing Suzhou Bogotá Ústi nad Labem Aarhus Bron Beckum Rödermark Cottbus Magdeburg Berlin Dortmund Hong Kong Gurugram Kolkata Jhajjar Pune Almaty Lomas de Santa Fe Ede Lima Gliwice Qatar Singapore South Africa Seoul LHospitalet de Llobregat / Barcelona Bangkok Dubai Ashby-de-la-Zouch Somerset Greenwood Village. The successful candidate will coordinate subcontractors and self-managed crews, support material staging and site logistics, monitor installation productivity against labor budgets, and lead weekly schedule review meetings with project management and trade partners to maintain schedule alignment.
Customer Experience Supervisor TJMaxxCustomer Experience SupervisorAtlanta, GeorgiaCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
Supervisor PAX Service - Prospect (Southwest) Prospect International Airport ServicesSupervisor PAX Service - Prospect (Southwest)Atlanta, GAFull timeJob Title Supervisor PAX Service - Prospect (Southwest) Date Wednesday, June 10, 2026 Entity Prospect International Airport Services State Georgia City Atlanta Base Pay Rate: $ 14.00 Full/Part Time Full Time Exempt or Non-Exempt Position Non-Exempt Shift A.M. · Responsible for shift schedule to include workstation assignments, employee training, employee vacations, employee breaks, overtime assignments, back-up for absent employees, and shift rotations.
NewCustomer Service Team Manager - Restaurant Services (Shift 12:30pm-9:00pm) CFA Properties, Inc.Customer Service Team Manager - Restaurant Services (Shift 12:30pm-9:00pm)Atlanta, GAA quick & versatile learner who is open to change; analyzes both successes and failures for clues to improvement; experiments to find solutions; enjoys the challenge of unfamiliar tasks; and quickly grasps the essence and underlying structure of anything. Proficient in English (reading, writing, and speaking): to safely follow verbal instructions, complete documentation and paperwork, and accurately interpret labels, pick lists, scanner prompts, signage, and company communications.
Service Delivery Supervisor DatavantService Delivery SupervisorAtlanta, GeorgiaGuided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health.
Shop Supervisor - Fleet Services Ryder System IncShop Supervisor - Fleet ServicesAtlanta, GAQuality Management:Responsible for Quality Inspections of PM & repairs, as well as performing In Process Reviews of non-PM workPerform breakdown root cause analysis, implement corrective actions locally, and when necessary, communicate issues to Technical Assistance CenterEnsure Cleanliness and quality of repair for all maintained vehiclesWork with Service Manager to ensure all technicians are properly trained and qualified, and TOPS plan is prioritized based upon Breakdown, Rework and Running Cost trendsMaintain control/visibility over shop floor activities to ensure proper root cause diagnosis by technicians and that the yield on all parts/components is optimizedAssist in the development and ensure implementation of Quality Assurance Audit Corrective Action plans and Continuous Improvement programsAccountable for maintenance of all relevant documentation required to meet and/or exceed local, state, federal, as well as customer requirementsEnsure Employee compliance with Safety and EPA regulations and requirements. Financial Management:Responsible for ensuring shift/shop delivers against Net Maintenance Cost per Unit objectives without sacrificing quality, safety or customer satisfactionResponsible for cost control measures related to maintenance operations budget and location P&L statement to meet financial objectivesResponsible for successful execution of Maintenance Initiatives to attain or exceed specified financial targetsResponsible for Payroll, Purchase Order approval, as warranted, and invoice reconciliation, and fuel reconciliationResponsible for the customer bill back process to include identification, review and approval of bill back opportunitiesResponsible for ensuring proper documentation and explanation/ reporting of re·billable activityEnsure data integrity in the Shop Management Online system.
GCS Executive Customer Care Supervisor StubHubGCS Executive Customer Care SupervisorAtlanta, GeorgiaWith more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Data-Driven Decision Making & Problem Solving : Analyzes cases trends, escalation patterns, and performance metrics to identify risks, close gaps, and drive proactive improvements, while keeping leadership informed.
Customer Service Lead - Part-Time BurlingtonCustomer Service Lead - Part-TimeAtlanta, GAAs the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you’ll be responsible for leading day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide exceptional, friendly and professional customer service at all times. + Drive improvement of friendliness, speed of checkout and customer feedback surveys by maintaining a customer-first focus and delivering a consistently great experience to all our customers with a high level of professionalism.
NewLTL Customer Service ShipcoLTL Customer ServiceCollege Park, GeorgiaOur company’s truly intermodal character, offering LCL & FCL Ocean and Air freight services, uniquely positions Shipco as a ‘one stop’ provider of worldwide transportation solutions. The candidate should also possess the ability to ‘think outside the box’, think and work outside their local market, and be aware of various time zones and regional norms for all parties involved.
Office Services Site Supervisor IST Management Services IncOffice Services Site SupervisorAtlanta, GA$23–$25 / hourIf you require any accommodation in completing your application for employment, please inform National Director of Talent Acquisition, Sydney Ayers, by following this link http://www.istmanagement.com/talent-acquisition-team.html for direct contact information. IST Management is a BPO Company (Business Process Outsourcing) specializing in providing solutions for the management of physical and digital information through Facilities Management, eDiscovery, and Electronic Document Management services.
Controls Service Field Supervisor Aircond CorporationControls Service Field SupervisorAtlanta, GeorgiaFull timeThe Supervisor is responsible for leading the field service technicians within the Georgia division to ensure high-quality service delivery, safety compliance, and departmental profitability while mentoring the team to reach their full potential. Guided by three generations of family leadership and backed by the strength of EMCOR Group, Inc., a Fortune 500 company, Aircond combines deep industry expertise with a commitment to innovation and reliability.
HSN Customer Service Specialist - 2nd Shift Qurate Retail Group, Inc.HSN Customer Service Specialist - 2nd ShiftGARemoteWorking from home, our Specialists not only assist our customers by problem-solving and de-escalating unique situations but also promote products and improve sales while maintaining a high-paced call volume. Our Total Rewards package includes benefits you'll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts!
Spanish Bilingual Customer Service Specialist - 2nd Shift Qurate Retail Group, Inc.Spanish Bilingual Customer Service Specialist - 2nd ShiftGARemoteWorking from home, our Specialists not only assist customers by problem-solving and de-escalating unique situations but also promote products and improve sales while maintaining a high-paced call volume. Our Total Rewards package includes benefits you'll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts!
Exhibitor Services Training Supervisor Freeman Decorating Services, Inc.Exhibitor Services Training SupervisorAtlanta, GACreates methodology, tools and tracking to evaluate customer service performance during the training period and provides tools and resources for leaders and employees to continue to evaluate and improve performance after the training period. Responsible for designing and refining all training for Exhibitor Services (ES) processes and partnering with ES leaders to deliver training to new and current ES employees.
Passenger Service Supervisor Alliance Ground International companyPassenger Service SupervisorAtlanta, GAPatiently and empathetically handle customer concerns and complaints regarding ticketing and baggage handling, perform lost and found activities, initiate tracing procedures for lost passenger baggage, process claims for damaged or lost baggage and personal articles, prepare and maintain required records and reports of lost and found activities. Meet aircraft at gate or loading area, perform duties in the departure lounges or at boarding gates when enplaning and deplaning passengers, check passenger tickets and documents for validity, and complete all necessary arrangements for accommodating passengers' reservations, standbys, and their luggage.
Special Services Supervisor - WI Southeastrans, Inc.Special Services Supervisor - WIVilla Rica, GAResponsible for staff scheduling to include: work assignments/rotations, employee training, employee vacations, employee breaks, overtime assignments, back-up for absent employees, and shift rotations. Demonstrated ability to assess individual and departmental needs and execute effective strategies to address those needs.
Cloud Services Operational Supervisor - Road Logistics Kuehne + Nagel International AGCloud Services Operational Supervisor - Road LogisticsEast Point, GAKuehne + Nagel is seeking a highly motivated Supervisor - Secure Cloud Deployment Crew to lead our specialized white glove logistics teams within National Road Logistics (NRL). In this role, you will oversee the safe, precise, and efficient delivery and installation of high-value IT infrastructure - including server racks - within data centers and secure enterprise environments.
High Rise Service Supervisor - Multifamily HinesHigh Rise Service Supervisor - MultifamilyAtlanta, Georgia$29–$40 / hourResponsibilities: We’re creating places people are proud to call home and supporting teams who take pride in delivering hospitality-focused experiences every day all while building lasting, meaningful careers along the way. While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward.
Residential Service Supervisor DH Pace Company, Inc.Residential Service SupervisorAtlanta, GAFull timeHowever, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. Perform employee performance reviews in conjunction with Department Manager, document performance issues, and provide employee counseling performance improvement action plans when necessary.
Escrow Acquisition and Service Release Supervisor First American Financial CorpEscrow Acquisition and Service Release SupervisorAtlanta, GAResults Oriented - track record of delivering quantifiable results to the organization (i.e. analyze opportunities/risks, develop and execute related action plans and deliver results), highly organized and disciplined. Activities associated with the onboarding and acquisition of new loans: Validation of prior servicer's checklist(s), including reviewing critically and monitoring those responses are received.
NewCustomer Support Supervisor Truly Good FoodsCustomer Support SupervisorLithia Springs, GeorgiaThe Supervisor leads their customer success team to deliver exceptional support, foster loyalty, and identify growth opportunities with existing accounts. • Serve as the escalation point for complex customer issues, ensuring timely resolution and identifying root causes to prevent recurrence.
NewService Supervisor Arrow ExterminatorsService SupervisorAtlanta, GAEffectively operate internal applications and software (Paycom, PestPac, Applicant Pro, Outlook, Word, Excel, Power Point, other web-based portals). Assisting the WDO team and ensuring our scheduled commitments to our customers are met in a timely fashion which is met with both quality and care of our customer's homes and property.
Food Service Supervisor - Lagrange College Aramark Corp.Food Service Supervisor - Lagrange CollegeLa Grange, GAPerform other duties as requested by the Food Service Director or Manager whenever his/her skill and/or experience would be vital to initiate, coordinate, or complete any given program. Maintain all serving schedules; ensure that all food items are served per menu specifications in a safe and appropriate manner following Aramark policies and procedures.
Food Service Supervisor - LaGrange College AramarkFood Service Supervisor - LaGrange CollegeLagrange, GAPerform other duties as requested by the Food Service Director or Manager whenever his/her skill and/or experience would be vital to initiate, coordinate, or complete any given program. So, no matter what youre pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential.
Patient Dining Services Supervisor Compass Group USA IncPatient Dining Services SupervisorAtlanta, GA$55,000–$60,000 / yearWith more than 31,000 associates nationwide, Morrison uses the Power of Food to create personalized dining experiences for patients and in their cafés to advance the healing and healthful missions of its clients. Morrison Healthcare, a Compass Healthcare company, is a leader in healthcare food and nutrition services company, serving more than 1,000 hospitals and healthcare systems across the country.
Manager, Customer Service PacificSource Health PlansManager, Customer ServiceWFH, GA$90,052.16–$157,591.26 / yearDrive accountability for key contact center KPIs, including but not limited to: Service Level / Speed of Answer, Abandonment Rate, First Call Resolution (FCR), Average Handle Time (AHT) (balanced with quality), Call Quality Scores, Schedule Adherence, After‑Call Work (ACW), and Member and Provider Satisfaction. Skills: Accountable leadership, Collaboration, Data-driven & Analytical, Delegation, Effective communication, Listening (active), Situational Leadership, Strategic Thinking.
CUSTOMER SERVICE REPRESENTATIVE Sunset FinanceCUSTOMER SERVICE REPRESENTATIVEDouglasville, GAFull timeAnswers the telephone, posts customer payments, inputs new and refinanced loans into the loan software system, processes loan applications, and prepares refinance, former borrower and delinquency mail and text messages.iv. The duties of a CSR are to wait on customers, take applications, investigate credit, take payments, refinance loans, work past due accounts by phone as directed by the manager, send out advertising letters, and complete other duties.
Customer Service Team Lead - WI Southeastrans, Inc.Customer Service Team Lead - WIVilla Rica, GAWork requires willingness to work a flexible schedule including days, nights, holidays and weekends. QUALIFICATIONS REQUIRED: Strong reading, writing, and arithmetic skills required.
Service Delivery Supervisor Datavant LLCService Delivery SupervisorAtlanta, GAGuided by our mission to make the world's health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient's request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health.
Shop Supervisor - Fleet Services RyderShop Supervisor - Fleet ServicesAtlanta, GeorgiaYou may receive phone calls, text messages, or emails that appear to be from Ryder or other trusted organizations, but it is important that you remain vigilant when responding to these as they may be scams in which fraudsters try to obtain your personal information for malicious purposes (known as “Phishing”). Compensation Information : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.
Part-Time Customer Service Agent- ATL Airport PrimeFlight Aviation Services IncPart-Time Customer Service Agent- ATL AirportAtlanta, GASpecific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus). By providing your mobile number and opting in, you consent to receive SMS messages from PrimeFlight related solely to recruiting and employment opportunities, such as job postings, application status updates, or interview scheduling.
Customer Service Team Manager - Restaurant Services (Shift 12:30pm-9:00pm) Chick-fil-A Supply LLCCustomer Service Team Manager - Restaurant Services (Shift 12:30pm-9:00pm)Atlanta, GeorgiaA quick & versatile learner who is open to change; analyzes both successes and failures for clues to improvement; experiments to find solutions; enjoys the challenge of unfamiliar tasks; and quickly grasps the essence and underlying structure of anything. Proficient in English (reading, writing, and speaking): to safely follow verbal instructions, complete documentation and paperwork, and accurately interpret labels, pick lists, scanner prompts, signage, and company communications.
Medical Screener - Reception Technician (Customer Service) CSL PlasmaMedical Screener - Reception Technician (Customer Service)Decatur, GeorgiaQualifications:• High school diploma or equivalent required• Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience• Must be able to perform basic math calculationsDifferent qualifications or responsibilities may apply based on local legal and/or educational requirements. The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature.