Food Services Area Supervisor Six Flags Great AdventureFood Services Area SupervisorOld Bridge, NJRegularly walk the dining area to engage with guests using the “2-finger” method—casually and courteously interacting with guests to check on their satisfaction, gather feedback, and address any issues. Troubleshoot any issues related to staff, equipment, or customer service promptly with upper management to minimize disruptions of service.
NewRetail Customer Service Lead PetSmartRetail Customer Service LeadBridgewater, NJPetSmart’s Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to Pet Parents while upholding the company’s vision, mission, values, and strategy. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed.
Audit Supervisor / Manager - Healthcare Kforce Inc.Audit Supervisor / Manager - HealthcareHarrison, NY$80,000–$125,000Responsibilities Include: In this role, the Audit Supervisor/Manager Healthcare oversee the efforts of multiple client engagements; Maintain active communication with client and ensure satisfaction . Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs.
NewPart Time Customer Service Coordinator TJ MaxxPart Time Customer Service CoordinatorOceanside, NY$18–$18.50 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
Clinical Supervisor *Sign-On Bonus $2,500- $3,500* Vocational Instruction Project Community Services Inc.Clinical Supervisor *Sign-On Bonus $2,500- $3,500*Bronx, NY$72,000–$80,000 / yearThe Clinical Supervisor ensures the quality of treatment services, the fidelity of evidence-based service delivery and timely documentation of all group and individual counseling services and support services delivered by the facility’s clinical staff. POSITION SUMMARY: Under the direction of the Program Director, the Clinical Supervisor is responsible for the delivery of all clinical treatment services in an OASAS 820 certified residential services program.
Clinical Supervisor for Assessment LCADC, CCS 115 Catholic Charities, Diocese of MetuchenClinical Supervisor for Assessment LCADC, CCS 115Edison, NJ$60,000–$68,000 / yearFull timeCatholic Charities, Diocese of Metuchen (CCDOM), with more than 450 employees is a non-profit, social services agency with its mission, driven by Catholic social teaching, of providing quality services with dignity and respect to the poor, vulnerable and all people in need and partnering with families and communities to improve the quality of life. Supervisory experience in the field of addiction, 5 years experience utilizing clinical, evidenced based tools in making sound clinical decisions, skilled in clinical reasoning, listening and excellent communication skills.
NewCustomer Service Associate CrossCountry MortgageCustomer Service AssociateHoboken, NJWe have been recognized nine times on Inc. 5000’s Fastest-Growing Private Companies list and have received countless awards for our standout culture. You’ll be responsible for responding to customer inquiries, mitigating service problems, and providing an exemplary customer experience.
Retail Customer Service Associate FedExRetail Customer Service AssociateNanuet, New York$19.70–$23.17 / hourFull timeThe Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.
Bilingual French Customer Support Representative (Volvo Car USA) TTECBilingual French Customer Support Representative (Volvo Car USA)Mahwah, NJp style="font-family:'arial'">The Bilingual French Customer Service Representative provides world-class customer service by dispatching tows and roadside providers to customers, resolving customer complaints, and addressing questions regarding their vehicles. As a Bilingual French Customer Service Representative (supporting Volvo Car USA) working in Mahwah, NJ, you’ll become part of a community that values your success, supports your career growth, and celebrates your contributions.
NewMRI Supervisor Yale New Haven HealthMRI SupervisorCos Cob, CTCustomer Service - To enhance the patient experience in Diagnostic Radiology, all staff will be responsible to achieve patient satisfaction scores set by the department on the Test & Treatment section of our Press Ganey Survey. In order to meet staffing needs of the department, staff may be occasionally assigned to any of the GH diagnostic radiology locations regardless of regularly assigned work location.
Retail Supervisor Six Flags Great AdventureRetail SupervisorOld Bridge, NJRequires lifting, sitting, standing, walking, bending, eye/hand coordination, near vision, hearing, and speech. Retail Supervisors are required to actively approach and engage Guests while possessing a friendly and outgoing demeanor.
Stand Supervisor Six Flags Great AdventureStand SupervisorOld Bridge, NJTroubleshoot any issues related to staff, equipment, or customer service promptly with upper management to minimize disruptions of service. Responsibilities:Lead, train, and motivate a team of associates assigned to your location(s) to deliver high quality customer service.
Production Supervisor (Hair stylist / Barber) Codinix IncProduction Supervisor (Hair stylist / Barber)Dunellen, NJ$20.55–$25.55 / hourTemporaryContractorThe stylist must provide all necessary tools, equipment, and products required to perform services, maintain a clean work environment, complete service documentation, and deliver care in a respectful and supportive manner to individuals with varying physical and intellectual abilities. Seeking a licensed Cosmetologist-Hairstylist to provide routine hair care services for clients.
Shuttle Supervisor ABM IndustriesShuttle SupervisorJamaica, NY$30.14–$30.14Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. From curbside to rooftop, ABM’s comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions.
NewShop Supervisor Herc Rentals IncShop SupervisorJersey City, NJ$75,000–$85,000 / yearAn individual in this position will be responsible for the training, development and management of all of the heavy equipment mechanics, yard workers and utility workers, appraising their performances and utilizing the most cost-effective means for maintenance and repair of all rental and service equipment. Develop consistent and regular schedules for all of the mechanics and yard technicians to perform various types of maintenance on heavy equipment, construction equipment and various pieces of machinery.
NewDialysis Clinical Manager Registered Nurse - RN Fresenius Medical CareDialysis Clinical Manager Registered Nurse - RNPrinceton, NJ$85,000–$143,000 / yearFacilitate timely workup of patients for access management, dialysis services, patient education, hospitalizations, and kidney transplantation as appropriate, and ensures coordination of care with the multidisciplinary renal team. Demonstrated leadership competencies and skills for the position, including excellent communication, customer service, continuous quality improvement, relationship development, results orientation, team building, motivating employees, performance management, and decision making.
Store Manager Extra Space StorageStore ManagerElizabeth, NJ$19–$22 / hourIf you have experience in any of the following types of jobs, we encourage you to apply: Assistant Store Manager, Key Holder or Key Carrier, Retail or Shift Supervisor, Sales Lead, Customer Service Team Lead, Customer Service Manager, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales. The Store Managers are accountable for building customer relationships through in-person and phone interactions, presentinga structured sales process, and managing customer accounts.
NewSr. Project Manager - Environmental System OneSr. Project Manager - EnvironmentalParsippany, NJDirects, coordinates, and exercises functional authority for planning, organization, control, integration, and completion of engineering project within area of assigned responsibility by performing the following duties personally or through subordinate supervisors. Assigns and oversees project personnel to specific phases or aspects of project such as technical studies, product design, preparation of specifications and technical plans, and product testing .
NewClinical Nurse Manager - Cardiothoracic ICU - FT - Nights NewYork-PresbyterianClinical Nurse Manager - Cardiothoracic ICU - FT - NightsNew York, NY$145,000–$168,000 / yearIn collaboration with the Patient Care Director, participates in the establishment of unit(s) short- and long-term goals and ensures its alignment with the hospital’s overall strategic goals. The Clinical Nurse Manager assumes first line leadership responsibility and accountability for managing the delivery of patient care on an assigned unit.
Customer Service Supervisor Brink's, IncorporatedCustomer Service SupervisorNY$75,000–$85,000 / yearBrink's Global Services specializes in the secure transportation and handling of valuable goods throughout the logistic value chain, from raw materials and components to finished products within the mining, banknote, precious metal, jewelry, security, art and pharmaceutical industries The company has a proud history of providing growth and advancement opportunities for its employees. Effectively manage all Commodities Customer Service processes and work closely with Operations, Sales and Security to ensure the right decisions are made at the right time, appropriate communication occurs and that plans are intelligently adjusted to reflect necessary fluctuations in goals and requirements as business needs change.
Airport Customer Service Supervisor (Breeze)-HPN Unifi Aviation, LLCAirport Customer Service Supervisor (Breeze)-HPNWhite Plains, NYPart timeResponsible for leading a team of agents and providing customer service to passengers for all aspects of arrivals, ticketing, check-in including boarding, baggage services, reservations, and any other queries or complaints. Assist passengers with a friendly welcome, through arrival and check-in process, including support for passengers with special needs such as unaccompanied minors, VIP passengers and passengers needing wheelchair assistance.
Airline Customer Service Supervisor for Prestigious International Airline in New York (JFK) $23.25/hr plus $5.55 Health Variance. Hallmark Aviation ServicesAirline Customer Service Supervisor for Prestigious International Airline in New York (JFK) $23.25/hr plus $5.55 Health Variance.Jamaica, NYFull timeHallmark Aviation Services is seeking a Supervisor for an International Airline in New York (JFK). Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs.
Airline Customer Service Supervisor for Prestigious International Airline in New York (JFK) $23.25/hr plus $5.55 Health Variance. (JFK SUP - JAN 2026) Hallmark Aviation Services LPAirline Customer Service Supervisor for Prestigious International Airline in New York (JFK) $23.25/hr plus $5.55 Health Variance. (JFK SUP - JAN 2026)Jamaica, NYMinimum 18 months Airline Experience Preferred Strong leadership abilities Excellent focus on Customer and Client satisfaction Must be able to work morning, afternoon, and/or night shift Ability and willingness to work harmoniously in a team environment Strong leadership but stronger team player Ability to work under pressure Ability to communicate effectively verbally and in writing Thorough knowledge of airport operations Arrivals Departures Ticket Counter Basic knowledge of airline reservations Ability to solve basic problems within the operation (Delays, Cancellations, etc.) Computer typing and ticketing experience Ability to operate independently and work varied hours. Hallmark Aviation Services is seeking a Supervisor for an International Airline in New York JFK.
Customer Service Supervisor Waste Connections IncCustomer Service SupervisorJamaica, NY$28–$30 / hourThe Customer Service Supervisor oversees the daily operations of the customer service department, ensuring high‑quality service delivery, accurate order processing, and effective communication between customers, drivers, and operations. We operate with a culture of trust, empowerment, and accountability - where self‑directed, motivated leaders can grow their careers and make a meaningful impact.
Customer Service Supervisor BrinksCustomer Service SupervisorSpringfield Gardens, New York$75,000–$85,000 / yearBrink’s Global Services specializes in the secure transportation and handling of valuable goods throughout the logistic value chain, from raw materials and components to finished products within the mining, banknote, precious metal, jewelry, security, art and pharmaceutical industries The company has a proud history of providing growth and advancement opportunities for its employees. Effectively manage all Commodities Customer Service processes and work closely with Operations, Sales and Security to ensure the right decisions are made at the right time, appropriate communication occurs and that plans are intelligently adjusted to reflect necessary fluctuations in goals and requirements as business needs change.
Airline Customer Service Supervisor for Prestigious International Airline in New Jersey (EWR) $23.25/hr plus $4.60 Health Variance. Hallmark Aviation ServicesAirline Customer Service Supervisor for Prestigious International Airline in New Jersey (EWR) $23.25/hr plus $4.60 Health Variance.Newark, NJli>Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs. Minimum 18 Months Airline operational Experience preferred.
Customer Service Supervisor Wawa IncCustomer Service SupervisorNorth Brunswick, NJ$22–$29.70 / hourYou'll work side-by-side with peer supervisors and store leaders to deliver excellent customer service, boost sales, and keep the store safe, organized and fully stocked. Maintain accurate inventory by performing regular cycle counts and smart ordering to help maximize sales and ensure customers find what they need.
Customer Service Supervisor Floor & Decor Holdings IncCustomer Service SupervisorNanuet, NYCustomer Service Supervisor in Nanuet, New York, United States of America | Retail at Floor and Decor. 2500 Windy Ridge Pkwy SE Atlanta, Georgia, 30339.
Airline Customer Service Supervisor for Prestigious International Airline in New Jersey (EWR) $23.25/hr plus $4.60 Health Variance. (EWR SUP - FEB 2026) Hallmark Aviation Services LPAirline Customer Service Supervisor for Prestigious International Airline in New Jersey (EWR) $23.25/hr plus $4.60 Health Variance. (EWR SUP - FEB 2026)Newark, NJp>Hallmark Aviation is seeking a professional Airline Supervisor for a Prestigious airline. DEPARTMENT Newark, NJ EWR.
Customer Service Supervisor - Full Time Whole Foods Market IncCustomer Service Supervisor - Full TimeMadison, NJ$17.50–$30.20 / hourYou are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the checkout experience and grocery delivery & pickup at your assigned store.
Supervisor - Customer Service Airport Operations United Airlines IncSupervisor - Customer Service Airport OperationsNewark, NJ$80,235.90–$98,066.10 / yearFrom the exceptional service at the check-in counter to the departure gate, and even behind the scenes making sure your checked bags arrive with you, our Airport Operations team keeps operations at our airports running smoothly every single day. The supervisor will focus on leading and developing the skills of front-line co-workers with the goal of delivering consistent and excellent customer service and delivering a quality product in accordance with Company guidelines.
Retail Customer Service Supervisor PetSmart LLCRetail Customer Service SupervisorEast Hanover, NJPetSmart's Experience Lead (Retail Customer Service Supervisor) provides exceptional pet parent service to Pet Parents while upholding the company's vision, mission, values, and strategy. Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: People Leadership: Facilitates the associate experience and supports associate development.
Supervisor, Customer Meter Services National Grid PlcSupervisor, Customer Meter ServicesBrooklyn, NY$117,000–$137,000 / yearp>Please be advised that due to the nature of this position, incumbents are subject to federal Drug & Alcohol safety regulations governing US Department of Transportation ("DOT") covered positions, including the Federal Motor Carrier Safety Administration (FMCSA) and Pipeline Hazardous Material Safety Administration (PHMSA). Oversee the operational workload of team to ensure allocated resources are fully utilized in order to deliver against agreed upon work plan and execute work activities within planned unit and budget cost.
New Store - Customer Service & E-Commerce Supervisor - Full Time - Montgomery Township, New Jersey - Opening Late Summer 2026 Whole Foods Market IncNew Store - Customer Service & E-Commerce Supervisor - Full Time - Montgomery Township, New Jersey - Opening Late Summer 2026NJ$17.50–$30.20 / hourYou are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the checkout experience and grocery delivery & pickup at your assigned store.
Customer Service & E-Commerce Supervisor - Full Time Whole Foods Market IncCustomer Service & E-Commerce Supervisor - Full TimeJersey City, NJ$17.50–$30.20 / hourWork requires the following motions: bending, twisting, squatting, and reaching Exposure to FDA approved cleaning chemicals Exposure to temperatures <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit Ability to work in a wet and cold environment. You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service).
Customer Experience Supervisor I - Woodbridge Ctr Catalyst Brands LLCCustomer Experience Supervisor I - Woodbridge CtrWoodbridge, NJ$23–$28.75 / hourCore Competencies: To achieve success at JCPenney, a Customer Experience Supervisor possesses the following core competencies: Embraces a Growth Mindset: Proposes and initiates actions on new ideas that improve our product, stores or practices. General Description: As the Customer Experience Supervisor I - You are accountable for driving profitable sales growth by leading and engaging associates, coaching associates on customer service, leading company training initiatives and delivering company checkout experience strategies.
Connected Customer Supervisor Floor & DecorConnected Customer SupervisorPort Chester, New YorkThis role will oversee the processes relating to cashiering, returns, cash office functions, inventory management, e-commerce support, in addition to providing customers with an exceptional shopping experience. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment.
Customer Experience Supervisor KithCustomer Experience SupervisorNew York, New YorkWorking closely with Store Management, the Customer Experience Supervisor supports operational priorities, helps guide daily team activities, and reinforces the brand vision by consistently modeling strong leadership, service excellence, and teamwork. Led by Founder, CEO and Creative Director Ronnie Fieg, the brand is known globally for evoking nostalgia from a dynamic point of view, and working closely with a carefully selected set of best-in-class collaborators.
Senior Customer Operations Supervisor (Construction Inquiry) Public Service Enterprise Group IncSenior Customer Operations Supervisor (Construction Inquiry)Newark, NJ$93,600–$148,200 / yearIf applicable, the successful applicant must prove they are: (1) a citizen or national of the USA; OR (2) a lawful permanent resident of the United States (Non-Conditional Permanent I-551 / Green Card / Permanent Resident Card holder); OR (3) a citizen, national, or permanent resident of a "Generally Authorized" destination on the attached list not also a citizen, national, permanent resident of any country not listed; OR (4) a "Protected Individual" under the Immigration and Naturalization Act (8 U.S.C 1324b(a)(3)). Customer Operations Supervisor - Construction Inquiry will be responsible for direct supervision of both Bargaining Unit and MAST Associates related to Residential, Non-Residential, and Demolition New Business Requests.
Senior Customer Operations Supervisor (Billing Operations) Public Service Enterprise Group IncSenior Customer Operations Supervisor (Billing Operations)Newark, NJ$93,600–$148,200 / yearIf applicable, the successful applicant must prove they are: (1) a citizen or national of the USA; OR (2) a lawful permanent resident of the United States (Non-Conditional Permanent I-551 / Green Card / Permanent Resident Card holder); OR (3) a citizen, national, or permanent resident of a "Generally Authorized" destination on the attached list not also a citizen, national, permanent resident of any country not listed; OR (4) a "Protected Individual" under the Immigration and Naturalization Act (8 U.S.C 1324b(a)(3)). The position requires strong leadership, analytical, communication, and problem-solving skills to effectively coach employees, resolve operational and employee relations issues, and drive continuous improvement while supporting safe, reliable service to utility customers.
Supervisor Customer Operations Site Public Service Enterprise Group IncSupervisor Customer Operations SiteNewark, NJ$107,600–$170,300 / yearIf applicable, the successful applicant must prove they are: (1) a citizen or national of the USA; OR (2) a lawful permanent resident of the United States (Non-Conditional Permanent I-551 / Green Card / Permanent Resident Card holder); OR (3) a citizen, national, or permanent resident of a "Generally Authorized" destination on the attached list not also a citizen, national, permanent resident of any country not listed; OR (4) a "Protected Individual" under the Immigration and Naturalization Act (8 U.S.C 1324b(a)(3)). Directly supervising Bargaining Unit and/or MAST associates, resolving employee relations issues, maintaining a positive and productive working relationship with Locahile ensuring consistency across the department.
Customer Service Manager The Michaels Companies IncCustomer Service ManagerBrooklyn, NY$18.50–$23.50 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Retail Customer Service Manager PT The Michaels Companies IncRetail Customer Service Manager PTHolmdel, NJ$17.25–$22.80 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Specialist - Customer Service Hard Rock DigitalSpecialist - Customer ServiceJersey City, New JerseyAs a Customer Service Specialist, you’ll report to the Customer Service Supervisors and will handle a wide range of customer queries including betting, payments, verification, promotions, and general information via multiple contact channels including live chat, email, social media, and voice. Overall duties include: Deliver world-class customer service, while responding to player inquiries and concerns via multiple channels (calls, chat, social media, and voice).
Customer Service Lead - Part-Time BurlingtonCustomer Service Lead - Part-TimeBrooklyn, NYAs the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you’ll be responsible for leading day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide exceptional, friendly and professional customer service at all times. + Drive improvement of friendliness, speed of checkout and customer feedback surveys by maintaining a customer-first focus and delivering a consistently great experience to all our customers with a high level of professionalism.
NewManager – Customer Service Hard Rock DigitalManager – Customer ServiceJersey City, New JerseyPromote a team ethos by conducting regularly scheduled team and one-on-one meetings with your supervisors to address issues and acknowledge success, provide updates regarding performance, and give direction regarding the company and department policies and procedures. Need to be comfortable being the central point of contact for issue management, raising to the appropriate functions, communicating effectively to Supervisors allowing them to provide guidance to their teams on actions to take.
Senior Customer Operations Supervisor (Inquiry) Public Service Enterprise Group IncSenior Customer Operations Supervisor (Inquiry)Newark, NJ$91,100–$144,200 / yearIf applicable, the successful applicant must prove they are: (1) a citizen or national of the USA; OR (2) a lawful permanent resident of the United States (Non-Conditional Permanent I-551 / Green Card / Permanent Resident Card holder); OR (3) a citizen, national, or permanent resident of a "Generally Authorized" destination on the attached list not also a citizen, national, permanent resident of any country not listed; OR (4) a "Protected Individual" under the Immigration and Naturalization Act (8 U.S.C 1324b(a)(3)). The position requires strong leadership, analytical, communication, and problem-solving skills to effectively coach employees, resolve operational and employee relations issues, and drive continuous improvement while supporting safe, reliable service to utility customers.
Senior Customer Operations Supervisor (Backoffice Collections) Public Service Enterprise Group IncSenior Customer Operations Supervisor (Backoffice Collections)Newark, NJ$93,600–$148,200 / yearIf applicable, the successful applicant must prove they are: (1) a citizen or national of the USA; OR (2) a lawful permanent resident of the United States (Non-Conditional Permanent I-551 / Green Card / Permanent Resident Card holder); OR (3) a citizen, national, or permanent resident of a "Generally Authorized" destination on the attached list not also a citizen, national, permanent resident of any country not listed; OR (4) a "Protected Individual" under the Immigration and Naturalization Act (8 U.S.C 1324b(a)(3)). It oversees Backoffice Collections workflows and sub portfolios, monitors individual results, and provides coaching to drive strong performance, technical competence, safe work behaviors, and balanced customer satisfaction.