1,781 Results for

Customer Service Supervisor Jobs in Naperville, IL

Jobs

Carpentersville, IL

$45–$52 / hour
Full time

Specifically, the Supervisor, Tool & Die Design will: Collaborate with customers, Design Manager, and Tool Room Manager to establish design concepts for progressive dies, compound dies, stage tooling, jigs, and fixtures that meet or exceed customer requirements. This role requires strong time management skills to produce accurate, high-quality designs under aggressive timelines while simultaneously supporting ongoing tool room projects.

15 days ago

Elk Grove Village, IL

Full time

The ideal candidate will assist our customers in every aspect of their shipment from quoting, pickup to delivery, and final invoicing while also providing supervision of the Export team. Cavalier Logistics is seeking Export Operations Supervisor to join our team in Elk Grove Village, IL.

30+ days ago

Chicago, IL

$72,000–$75,000

Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.

Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:

the individual’s skill sets, experience and training;
licensure and certification requirements;
office location and other geographic considerations;
other business and organizational needs.

7 days ago

Countryside, Illinois

$18.35–$21.57 / hour
Full time

Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. • Adoption Assistance Program (regular part-time/full-time employees with 12 months continuous service), LTD & STD Disability (regular full-time employees after completing 180 days of active employment), Life Insurance (part-time/full-time employees are eligible for basic and supplemental life insurance and accidental death and dismemberment (AD&D) on date of hire.

23 days ago

Arlington Heights, IL

$73,000–$110,000 / year
Full time

Develop and mentor staff through on-boarding, open communication, training and development opportunities and performance management processes; build and maintain employee morale and motivation; ensure the team is appropriately staffed with required competencies. Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

30+ days ago

Arlington Heights, IL

$73,000–$110,000 / year
Full time

30+ days ago

Glendale Heights, Illinois

$35 / hour

By submitting your application, you authorize Elite Staffing, Inc. to contact you using the contact information you have provided for employment-related activities via any method, including SMS, email, and phone calls, including through the use of automated technology, AI generative voice, and pre-recorded and/or artificial voice messages. For accommodations or to opt out of AI-assisted communication, you may unsubscribe from any SMS message and/or inform the AI technology of your request to opt out of AI-assisted communications.

15 days ago

Chicago, Illinois

$24–$28.50 / hour
Part time

TSSO is primarily responsible for screening and interviewing respondents over the telephone, but the department also prompts respondents by telephone, locates respondents, codes and enters data from survey responses, manages hard copy documents, mails survey materials and performs receipt control operations. Serve as a role model to staff by providing on-site training, coaching, and support while consistently contributing to a positive work environment by being approachable and congenial in a high operational tempo environment.

12 days ago

Woodridge, IL

$80,000–$85,000 / year

Develop and execute training plans that enhance the technical aptitude of machine operators, especially in blow molding and filling operations, and promote cross-training among staff. Drive continuous improvement initiatives, including 6S, Best Practices, Zero-Effort Changeovers (ZEC), Line Layout enhancements, and other Lean Manufacturing principles.

1 day ago

Chicago, Illinois

$125,000–$159,000
Full time

The successful candidate will work largely autonomously in terms of the day-to-day business of practice group marketing and business development but also collaboratively with the business development professionals supporting the practice groups, as well as other industry groups, in other regions on joined up projects, to ensure that all practice group-related marketing is coordinated across the firm's global platform. Communication is important in this role as the Business Development Manager will lead engagement and implementation efforts for strategic BD priorities and find effective ways to raise the profile of the practice group internally and externally (with the support of the Communications team).

30+ days ago

Chicago, Illinois

$175,000–$215,000
Full time

The Business Development Senior Manager provides business development support and strategic project leadership to attorneys in the Global Commercial Disputes practice group in the United States, interacting with practice group leadership, partners and associates, and other business development and marketing resources across the firm. In tandem with the Assistant Director for the practice group and the broader business development team, this position will be responsible for managing and executing the full range of business development and marketing activities for the commercial disputes practice group, including supporting a variety of areas of focus such as class actions, trials and products liability.

30+ days ago

Lockport, IL

Full time

Provide operational leadership to individual contributors and hourly workforce to ensure the execution of daily tasks and activities including driver deliveries, loading/unloading of trailers, and customer service operations in a manner consistent with company services and cost objectives. Demonstrated leadership qualities with strong interpersonal skills and have the ability to connect, build rapport and maintain solid relationships with associates, Company leadership, internal and external customers.

9 days ago

Chicago, Illinois

$34–$40 / hour

NORC at the University of Chicago is seeking a Service Desk Tech III to provide the highest-level complex deskside technical support (including answering user PC and software questions and providing resolution to issues), maintaining a log through data entry, and prioritizing questions into a call tracking system (ServiceNow). With world-class benefits, a business casual environment, and an emphasis on continuous learning, NORC is a place where people join for the stellar research and analysis work for which we’re known, and stay for the relationships they form with their colleagues who take pride in the impact their work is making on a global scale.

5 days ago

Joliet, Illinois

Full time

li style="line-height:normal">Our team fully embraces a high-performance culture, that inspires us to build strong relationships, challenge the status quo, work hard to deliver results, and pay it forward in our communities.

Capstone is a North American supply chain solutions partner with more than 650 operating locations, 19,000 associates, and 60,000 carriers.

18 days ago

Franklin Park, IL

$75,000–$84,000 / year

This role operates in a manufacturing environment that requires frequent exposure to non-toxic/nuisance smells from chemicals, airborne dust, moving mechanical parts, high noise levels and hot/humid environmental conditions in the manufacturing area. Collaborate effectively with other organizational areas including, but not limited to, Quality, Safety, Customer Service, Sales, Finance, Maintenance and Product Development departments.

Today

NAPERVILLE, IL

Additional Pay Information: Offered salary rates for this position are determined based on applicant qualifications, experience, education, and the specific needs, aspects, operational considerations, and requirements of the facility serviced. Join Healthcare Services Group (HCSG) as a Certified Dietary Manager, leading the dining department at a long-term care facility.

30+ days ago

Chicago, IL

Effectively present Mom’s Meals products and services to a variety of audiences including managed care organizations as well as case managers, social workers, physicians, nurses and dietitians. Consistently utilize company programs and systems to maximize and prioritize each of the qualified Tier account engagements and create efficient weekly sales routes to meet scheduled meetings, drop-ins, and client educational opportunities.

Today

Itasca, IL

$115,000–$130,000 / year
Full time

They have a longstanding reputation for exceptional quality and dedicated customer service, and they are seeking to add an experienced Production Manager to one of their fast-growing sites here in Chicagoland! This role is responsible for driving operational excellence across multiple shifts while ensuring safety, quality, cost, and delivery targets are consistently met.

16 days ago

Wood Dale, IL

$100,000–$130,000 / year
Full time

9 days ago

Franklin Park, IL

$70,000–$100,000 / year
Contractor
Full time

This role will lead a team responsible for expense report auditing, corporate card administration, employee support, and process improvement initiatives while partnering closely with Accounting, Finance, Payroll, and Human Resources. The Travel & Expense (T&E) Supervisor is responsible for overseeing the organization's travel and expense reimbursement processes, ensuring compliance with company policies, internal controls, and regulatory requirements.

21 days ago

Franklin Park, IL

$28–$28

p style="text-align:justify;line-height:normal;margin:0in;font-size:10pt;font-family:'times new roman' , serif">In addition, employees are eligible for a comprehensive benefits package designed to support their health, well-being, and financial security, including:

Medical, Dental, and Vision Insurance (effective the first day of the month following sixty (60) days of continuous employment).
- Work is performed in active air cargo facilities, warehouse environments, screening areas, airport operations areas, and exterior cargo locations.

5 days ago

St. Charles, IL

$16–$17

PetSuites is the leader of the pack in pet resorts offering exceptional services for both dogs and cats, ranging from boarding and daycare to grooming and training. At NVA Pet Resorts, our mission is simple: Create safe, fun, and loving environments for pets while providing exceptional experiences for our clients and team members.

29 days ago

Matteson, IL

$67,000–$75,000 / year

Candidates must complete an application at:

https://jobs.jobvite.com/cjlogisticsamerica/jobs.

30+ days ago

Frankfort, IL

$80,000–$103,000 / year

Founded in 1887, with 2024 revenue of $3.6 billion, our mission to Connect What Matters is brought to life by more than 7,500 global team members who collaborate with customers across more than 30 market segments in over 140 countries to develop highly specified solutions that enable customers to bring world-changing innovations to their end markets. The supervisor also develops team capabilities, drives continuous improvement, and works closely with cross‑functional partners to meet service and operational targets.

30+ days ago

Chicago, IL

$51,000–$57,000 / year

Review quality assurance reports, customer survey responses and error reports and provide coaching to representatives to ensure they are creating the expected customer experience. We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks-in order to create accessible credit for millions.

30+ days ago

Yorkville, IL

$20.75–$32.20 / hour

Lead, coach and assist associates to deliver speed of service, execute complicated transactions and create a compelling customer experience at POC and Customer Service. In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service.

30+ days ago

Matteson, Illinois

As a lead logistics partner (LLP), third-party logistics provider (3PL) and supply chain consultant, we help customers leverage supply chain management as a competitive advantage, reducing total system costs, transforming business processes, improving service and facilitating growth and change. CJ Logistics About Statement:At CJ Logistics America, we know that we do our best work when we have an inclusive and diverse team, where we can draw on our different life experiences to help us deliver innovative solutions for our customers.

30+ days ago

Algonquin, IL

Customer Service Supervisor in Algonquin, Illinois, United States of America | Retail at Floor and Decor. 2500 Windy Ridge Pkwy SE Atlanta, Georgia, 30339.

30+ days ago

In addition to being an ACE Hardware store, The General Store has an amazing apparel department with top brands, an Automotive department that is full of custom parts for imports, domestics, and everyday replacement parts. As the Person-in-Charge, you will play a crucial role in overseeing daily operations, ensuring customer satisfaction, and leading a team dedicated to providing exceptional service.

30+ days ago

Bolingbrook, IL

We pride ourselves on being the "critical link" that enables our 100+ brand partners such as Adidas, Columbia and Gildan to reach our hyper fragmented base of customers, comprised of apparel decorators, eRetailers and promotional products distributors that embellish apparel items for diverse end consumer use cases (e.g., everyday wear, concerts, fitness attire, life events, team sports, etc.).

Our success has compounded since the Company's humble beginnings in 1988 as a regional t shirt distributor to a leading, multibillion dollar value-added distribution platform that drives market penetration for our suppliers while enabling growth, operations and fulfillment for a diverse range of customers across channels and business sizes.

16 days ago

Lisle, IL

Part time

Molex is seeking a Customer Service Supervisor to lead a team responsible for managing customer inventory strategies, including Vendor Managed Inventory (VMI) and consignment programs, ensuring inventory health, service continuity, and proactive issue prevention through data-driven insights. You will also serve as a key escalation point, working cross-functionally to resolve complex customer and supply challenges in a fast-paced environment requiring sound judgment and composure, while reinforcing accountability and ownership within your team.

30+ days ago

Chicago, IL

As a Customer Service and Rebate Processing Supervisor with Resource Innovations, you will play a key role and will focus on the development and implementation of efficient business processes and ensuring the team is fully trained and supported. Resource Innovations is a women-led organization offering software-enabled clean energy solutions for utilities as well as commercial, industrial, and residential energy customers.

28 days ago

Mokena, IL

PetSmart's Experience Lead (Retail Customer Service Supervisor) provides exceptional pet parent service to Pet Parents while upholding the company's vision, mission, values, and strategy. Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: People Leadership: Facilitates the associate experience and supports associate development.

30+ days ago

Saint Charles, IL

$17.50–$30.20 / hour

Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level.

30+ days ago

Westmont, IL

$80,000–$110,000 / year

As a member of management, the Customer Service Manager's role regarding product safety and quality is broad in scope with responsibilities that include communicating Food Defense guidelines to staff and ensuring their usage, reporting safety and quality issues, enacting solutions and implementing pertinent procedures within the department as described in Food Defense Policy. Plan, coordinate and monitor the activities of the customer service team to maintain and enhance customer relationships as well as meet organizational and operational objectives.

29 days ago

Schaumburg, IL

Remote

$70,000–$80,000 / year

This is done by (1) monitoring team performance (quantitative and qualitative), (2) providing ongoing learning opportunities that continually share and build knowledge (3) working directly with clients on escalated issues (4) identifying and facilitating process improvements and (5) coordinating work across the team, including workload management and client assignments. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture.

30+ days ago

Chicago, Illinois

Working closely with Store Management, the Customer Experience Supervisor supports operational priorities, helps guide daily team activities, and reinforces the brand vision by consistently modeling strong leadership, service excellence, and teamwork. Led by Founder, CEO and Creative Director Ronnie Fieg, the brand is known globally for evoking nostalgia from a dynamic point of view, and working closely with a carefully selected set of best-in-class collaborators.

30+ days ago

Naperville, IL

$16–$22.20 / hour

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

30+ days ago

Mokena, IL

$19–$24 / hour
Part time

p>The Customer Service Manager reports to and assists the General Manager and Assistant Store Manager, in daily operations, including motivating and inspiring the team to achieve store goals.

• Demonstrates leadership to staff by providing high levels of customer service, driving sales, handling difficult and/or complicated sales, demonstrating organizational skills.

5 days ago

Mokena, IL

$19–$24 / hour

p>The Customer Service Manager reports to and assists the General Manager and Assistant Store Manager, in daily operations, including motivating and inspiring the team to achieve store goals.

Demonstrates leadership to staff by providing high levels of customer service, driving sales, handling difficult and/or complicated sales, demonstrating organizational skills.

2 days ago

Westmont, IL

$80,000–$110,000 / year

7 days ago

Addison, Illinois

Interact across various business units to lead and inspire adoption of the chat tool within Customer Service teams, partnering closely with identified leaders and champions to share best practices and customer-level insights across teams. Responsible for shaping the experience of every Parts Town customer, the Supervisor, Customer Solutions – Live Chat (internally known as Captain, Your Parts Town Pen Pal) plays a key role in how Parts Town is transforming the industry.

9 days ago

Lombard, Illinois

$23–$26 / hour

li style="margin-left:0in">Preparing reports and analyzing call center data to improve processes, ensure resources are properly allocated, and maximize efficiency and customer satisfaction. Responsibilities:

Responsibilities include:

Supervise and train Customer Care Representatives while fostering a positive culture of performance and continuous improvement.

2 days ago

Homewood, Illinois

Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.

15 days ago

Bensenville, IL

p>As a key driver of customer success, the Air Logistics Customer Care Supervisor partners closely with the Customer Care Manager to inspire and elevate the local Customer Care Location (CCL) team. With a strong focus on commercial ownership and operational excellence, the Team Leader empowers the team to proactively identify opportunities, resolve challenges, and enhance customer satisfaction.

6 days ago

Lisle, IL

This role is responsible for evaluating live and recorded customer interactions, identifying coaching opportunities, developing training plans, improving customer handling skills, and ensuring adherence to operational expectations including RCC utilization, DASH pricing execution, Red Yellow Green (RYG) outbound calling expectations, account setup accuracy, and customer retention initiatives. RingCentral Contact Center Expertise - Develop and maintain advanced knowledge of the RingCentral phone and contact center platform, serving as a subject matter expert on call routing, queue configuration, IVR design, call flow optimization, system functionality, reporting, data extraction, analytics, and process automation to support operational efficiency, customer experience, and business objectives.

14 days ago

Wood Dale, IL

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13538151 ![](embedded:image1.png)**nVenia** **POSITION DESCRIPTION** **POSITION TITLE:** Customer Service Manager **REPORTS TO:** Vice President of Lifecycle Services **LOCATION:** Wood Dale, IL **DEPARTMENT:** Lifecycle Services **POSITION TYPE:** Regular Full-time **DATE:** June 2026 **FLSA STATUS:** ? This role is responsible for overseeing day-to-day operations of a mid-sized call center environment, developing and coaching a high-performing team, and driving exceptional customer experiences in a complex, engineered-to-order (ETO) manufacturing environment.

8 days ago

Morton Grove, IL

$20–$22

This role is central to ensuring smooth customer interactions, managing orders, and coordinating with internal departments. Ideal candidates will bring exceptional customer service experience, excellent communication skills, and proficiency in CRM systems.

5 days ago

Morton Grove, Illinois

Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

16 days ago

Morton Grove, IL

$22.12–$22.91 / hour

Our client, a water technology provider, is seeking a Technical Customer Service Representative for a 6+ month contract-to-hire opportunity located in Morton Grove, IL. This role is central to ensuring smooth customer interactions, managing orders, and coordinating with internal departments.

11 days ago

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Customer Service Supervisor Jobs in Naperville, IL

Supervisor, Tool & Die Design OTTO Engineering

Air Export Supervisor Cavalier Logistics, Inc.

Chicago Housing Supervisor Vaco LLC

Retail Customer Service Associate FedEx

Production Supervisor 2nd Shift Medline Industries

Production Supervisor Medline Industries

Bilingual Production Supervisor Elite Staffing

Supervisor - Telephone Survey and Support Operations (TSSO) NORC at the University of Chicago

Production Supervisor Champion Packaging & Distribution Inc

Business Development Manager Reed Smith US

Sr Business Development Mgr Reed Smith US

Operations Supervisor - Transportation (Supply Chain/Logistics) Penske

Service Desk Tech III - Hybrid Chicago Loop NORC at the University of Chicago

Warehouse Supervisor Capstone Logistics LLC

Production Supervisor (2nd Shift) ProAmpac

Culinary Services Director Healthcare Services Group, Inc.

Territory Manager of Healthcare Partnerships - IL, IN, KY, WI Territory Mom's Meals

Production Manager | Injection Molding Michael Page USA

Manufacturing Manager | Injection Molding Michael Page USA

Travel & Expense Supervisor Grayson Search Partners

Cargo Screening Supervisor Covenant

Customer Service Supervisor PetSuites

Bilingual (English/Korean) Customer Service Supervisor CJ Logistics Corp

Customer Service Supervisor H.B. Fuller Co

Customer Service Supervisor Hybrid Enova International Inc

Full-Time Customer Service Supervisor Kohl's Corp

Bilingual (English/Korean) Customer Service Supervisor CJ Logistics

Customer Service Supervisor Floor & Decor Holdings Inc

Customer Service Supervisor Ace Hardware Corp

Customer Service Representative Supervisor Broder Bros., Co.

Customer Service Supervisor Molex

Customer Service and Rebate Processing Team Supervisor Nexant Inc

Retail Customer Service Supervisor PetSmart LLC

Customer Service & E-Commerce Supervisor - Full Time Saint Charles, IL Whole Foods Market Inc

Customer Service Manager EDI Staffing

Customer Support Supervisor - Operations - Schaumburg Paylocity Holding Corp

Customer Experience Supervisor Kith

Part-Time Evenings and Weekends Customer Experience Supervisor The Michaels Companies Inc

Mokena--Customer Service Manager Gold Standard Enterprises, Inc

Mokena--Customer Service Manager Binny's Beverage Depot

Customer Service Manager CirrusLabs

Supervisor, Customer Solutions (I-Team, Chat) Parts Town

Overnight Customer Care Supervisor Roto-Rooter Services Company

Customer Experience Supervisor Full Time TJMaxx of IL

Air Logistics Customer Care Supervisor Kuehne + Nagel International AG

Regional Customer Experience Supervisor DCC Propane LLC

Customer Service Manager nVenia

Technical Customer Service Representative I Pacer Group

Customer Service Representative Xylem

Technical Customer Service Representative Corps Team

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