NewSHOP SERVICE SUPERVISOR Carter Machinery Company, IncSHOP SERVICE SUPERVISORSterling, VA$85,000–$105,000 / yearEnsure all technicians follow safe work practices without exception; Conduct monthly safety meetings; Ensure all technicians receive adequate training and instruction prior to operating any piece of equipment. Oversee work order closing process; Open and review work orders for accuracy and completeness, and the appropriateness of parts and labor, and close work orders to invoice, as needed.
Operations Supervisor - Night Shift Differential - Transportation (Supply Chain/Logistics) Penske Truck RentalOperations Supervisor - Night Shift Differential - Transportation (Supply Chain/Logistics)FREDERICK, MD$56,200–$74,500 / yearProvide operational leadership to individual contributors and hourly workforce to ensure the execution of daily tasks and activities including driver deliveries, loading/unloading of trailers, and customer service operations in a manner consistent with company services and cost objectives. Demonstrated leadership qualities with strong interpersonal skills and have the ability to connect, build rapport and maintain solid relationships with associates, Company leadership, internal and external customers.
Retail Customer Service Associate FedExRetail Customer Service AssociateSpringfield, Virginia$17–$19.98 / hourFull timeThe Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.
NewCommercial HVAC Supervisor ABM IndustriesCommercial HVAC SupervisorWashington, DC$52Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. From curbside to rooftop, ABM’s comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions.
NewSupervisor Capstone Logistics LLCSupervisorManassas, VAOur team fully embraces a high-performance culture, that inspires us to build strong relationships, challenge the status quo, work hard to deliver results, and pay it forward in our communities. Capstone is a North American supply chain solutions partner with more than 650 operating locations, 19,000 associates, and 60,000 carriers.
NewShift Supervisor SSPShift SupervisorDulles, VA$24–$25We are currently hiring for Shift Supervisors to work at Urban Craves inside the Washington Dulles International Airport. Here are a few things you can expect when you join our team as a Shift Supervisor: Greet guests in a courteous and friendly manner.
NewTransportation Supervisor gategroupTransportation SupervisorArlington, VA$60,000–$65,000 / yearSee gategroup Privacy Policy at https://www.gategroup.com/data-privacy/ and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. The position is responsible for supervising employees (drivers and driver assistants) that coordinate services between the kitchen and drivers and controls activities on the dock.
NewCustomer Experience Coordinator TJ MaxxCustomer Experience CoordinatorArlington, VA$15.50–$16 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
NewDishroom Supervisor gategroupDishroom SupervisorDulles, VA$65,000–$70,000 / yearThe position is responsible for supervising thirty plus food production employees in a unionized environment to ensure security, safety, food specifications, quality assurance of products, sanitation, HACCP, USDA and FDA regulations are followed and are responsible for labor and Material cost controls. See gategroup Privacy Policy at https://www.gategroup.com/data-privacy/ and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions.
NewSecurity Supervisor - Data Center SecuritasSecurity Supervisor - Data CenterChantilly, VA$23–$26Functions as a supervisor of Security Officers, Lead Officers, and other company personnel assigned to one or more posts at client site(s); acts to ensure that all post orders are followed, that established rounds are completed, and that required reports are filed; notifies proper authorities and client in emergency situations. In addition to other demands, the demands of the job include: Maintaining composure in dealing with authorities, executives, clients, staff and the public, occasionally under conditions of urgency and in pressure situations.
NewData Center Shift Supervisor SecuritasData Center Shift SupervisorWarrenton, VA$23–$26Functions as a supervisor of Security Officers, Lead Officers, and other company personnel assigned to one or more posts at client site(s); acts to ensure that all post orders are followed, that established rounds are completed, and that required reports are filed; notifies proper authorities and client in emergency situations. In addition to other demands, the demands of the job include: Maintaining composure in dealing with authorities, executives, clients, staff and the public, occasionally under conditions of urgency and in pressure situations.
NewHiring Now! Security Supervisor SecuritasHiring Now! Security SupervisorManassas, VA$23–$26Functions as a supervisor of Security Officers, Lead Officers, and other company personnel assigned to one or more posts at client site(s); acts to ensure that all post orders are followed, that established rounds are completed, and that required reports are filed; notifies proper authorities and client in emergency situations. In addition to other demands, the demands of the job include: Maintaining composure in dealing with authorities, executives, clients, staff and the public, occasionally under conditions of urgency and in pressure situations.
NewSecurity Operations Supervisor SecuritasSecurity Operations SupervisorAldie, VA$23–$26Functions as a supervisor of Security Officers, Lead Officers, and other company personnel assigned to one or more posts at client site(s); acts to ensure that all post orders are followed, that established rounds are completed, and that required reports are filed; notifies proper authorities and client in emergency situations. In addition to other demands, the demands of the job include: Maintaining composure in dealing with authorities, executives, clients, staff and the public, occasionally under conditions of urgency and in pressure situations.
NewSecurity Supervisor SecuritasSecurity SupervisorLeesburg, VA$23–$26Functions as a supervisor of Security Officers, Lead Officers, and other company personnel assigned to one or more posts at client site(s); acts to ensure that all post orders are followed, that established rounds are completed, and that required reports are filed; notifies proper authorities and client in emergency situations. In addition to other demands, the demands of the job include: Maintaining composure in dealing with authorities, executives, clients, staff and the public, occasionally under conditions of urgency and in pressure situations.
NewSecurity Supervisor $23.00-26.00/ hour SecuritasSecurity Supervisor $23.00-26.00/ hourManassas, VA$23–$26Functions as a supervisor of Security Officers, Lead Officers, and other company personnel assigned to one or more posts at client site(s); acts to ensure that all post orders are followed, that established rounds are completed, and that required reports are filed; notifies proper authorities and client in emergency situations. In addition to other demands, the demands of the job include: Maintaining composure in dealing with authorities, executives, clients, staff and the public, occasionally under conditions of urgency and in pressure situations.
NewSecurity Supervisor $26.85/ hour SecuritasSecurity Supervisor $26.85/ hourHaymarket, VA$26.85Functions as a supervisor of Security Officers, Lead Officers, and other company personnel assigned to one or more posts at client site(s); acts to ensure that all post orders are followed, that established rounds are completed, and that required reports are filed; notifies proper authorities and client in emergency situations. In addition to other demands, the demands of the job include: Maintaining composure in dealing with authorities, executives, clients, staff and the public, occasionally under conditions of urgency and in pressure situations.
NewFIELD SERVICE TECHNICIAN Carter Machinery Company, IncFIELD SERVICE TECHNICIANSterling, VA$35–$49.94 / hourService, diagnose and repair all machine components and systems, including engine/components air conditioning units; change hoses; repair cylinders, buckets, and booms; at customer's jobsite. Regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear.
Maintenance Supervisor Pratum CompaniesMaintenance SupervisorAnnandale, VA$25–$30 / hourFull timeThis role is non-exempt and has an anticipated hourly pay range of $25-$30/hour for a new employee depending on a number of relevant factors including individuals’ experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations. The position requires the ability to read and write English fluently, the ability to accurately perform intermediate mathematical functions and the ability to understand and perform all on-site resident management software functions.
Multifamily Maintenance Supervisor Pratum CompaniesMultifamily Maintenance SupervisorReston, VA$30–$34 / hourFull timeThis role is non-exempt and has an anticipated hourly pay range of $30-$34 an hour for a new employee depending on a number of relevant factors including individuals’ experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations. The position requires the ability to read and write English fluently, the ability to accurately perform intermediate mathematical functions and the ability to understand and perform all on-site resident management software functions.
Customer Service Supervisor I-66 EXPRESS MOBILITY PARTNERS LLCCustomer Service SupervisorManassas, VirginiaOnce completed, the project will include three toll-free general-purpose lanes in each direction and two express lanes in each direction with a state-of-the-art open-road electronic toll collection system. In 2016, the Commonwealth of Virginia selected a Cintra-led consortium to finance, design, build, operate and maintain the express lanes on Interstate 66 Outside the Beltway.
NewCall Center Customer Service Supervisor, MD SC VA UT WV TN, TX(VE260805VA) The Bowen Group - VEOCCCall Center Customer Service Supervisor, MD SC VA UT WV TN, TX(VE260805VA)Chantilly, VAFull timeYou MUST live within 60-minute drive of the designated Veterans Administration facility for technical support and training in one of the following locations:-----Nashville/Murfreesboro TN --- Columbia SC ----Shepherdstown WV --- Arlington, VA----Maryland --- Salt Lake City, UT---- San Antonio, TX-YOUR MISSIONThe Customer Service Supervisor oversees a team of Customer Service Representatives (CSR) that provide front-line support for the Veterans Experience Office's White House VA Hotline contact center. Work Experience: Four (4) years' experience in a call center or contact center environment; One (1) year of supervisory experience.• Must be a U.S. citizen with REAL ID identification or acceptable REAL ID equivalent: US Passport, Department of Defense ID card for active / retired / military family dependent member.•
NewCall Center Customer Service Supervisor, MD SC VA UT WV TN, TX (VE260805VA) The Bowen Group Inc.Call Center Customer Service Supervisor, MD SC VA UT WV TN, TX (VE260805VA)Chantilly, VAFull timeYou MUST live within 60-minute drive of the designated Veterans Administration facility for technical support and training in one of the following locations:-----Nashville/Murfreesboro TN --- Columbia SC ----Shepherdstown WV --- Arlington, VA----Maryland --- Salt Lake City, UT---- San Antonio, TX-YOUR MISSIONThe Customer Service Supervisor oversees a team of Customer Service Representatives (CSR) that provide front-line support for the Veterans Experience Office's White House VA Hotline contact center. Work Experience: Four (4) years' experience in a call center or contact center environment; One (1) year of supervisory experience.• Must be a U.S. citizen with REAL ID identification or acceptable REAL ID equivalent: US Passport, Department of Defense ID card for active / retired / military family dependent member.•
Customer Service Supervisor Wawa IncCustomer Service SupervisorWV$21–$28.30 / hourYou'll work side-by-side with peer supervisors and store leaders to deliver excellent customer service, boost sales, and keep the store safe, organized and fully stocked. Maintain accurate inventory by performing regular cycle counts and smart ordering to help maximize sales and ensure customers find what they need.
Customer Service Supervisor DSV ASCustomer Service SupervisorSterling, VA$70,000–$80,000 / yearActual base compensation will be determined based on various factors including job-related knowledge, skills, experience, geographic location and other objective business considerations. Working Relationships - Frequently interact with subordinates, outside customers, and/or functional peer groups at various management levels.
Customer Service Supervisor DSV Road TransportCustomer Service SupervisorSterling, VA$70,000–$80,000 / yearActual base compensation will be determined based on various factors including job-related knowledge, skills, experience, geographic location and other objective business considerations. Working Relationships- Frequently interact with subordinates, outside customers, and/or functional peer groups at various management levels.
NewCustomer Service Supervisor - Full Time Whole Foods Market IncCustomer Service Supervisor - Full TimeMcLean, VA$16.50–$30.20 / hourYou are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the checkout experience and grocery delivery & pickup at your assigned store.
Licensed Customer Service & Support Specialist Supervisor - PNC Wealth Management The PNC Financial Services Group IncLicensed Customer Service & Support Specialist Supervisor - PNC Wealth ManagementVA$49,500–$115,500 / yearPNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
Customer Service Shift Supervisor George Mason UniversityCustomer Service Shift SupervisorManassas, VALocated on the Science and Technology campus in Prince William county of George Mason University, the 110,000 square foot facility features a 50-meter competition pool; leisure pool; whirlpool; locker facilities and family locker rooms; gymnasium with two practice courts; cardiovascular and strength training equipment; group fitness, mind/body and spin studios; three racquetball/activity courts; community room and classroom; and outdoor field and sand volleyball court. Modeling, monitoring, and affirming appropriate behavior is emphasized on all shifts and availability to answer and assist with both CSA or member/guest questions as the need arises, ensuring members feel welcome, making sure they are correctly directed to the proper department or activity, and ultimately aiming to provide a pleasant and positive customer service experience.
Supervisor Customer Service GraybarSupervisor Customer ServiceSterling, VirginiaLet us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest! Most regular, full-time employees at Graybar may be eligible for a variety of benefits like: Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits.
Customer Service Operations Supervisor Banner Life family of companiesCustomer Service Operations SupervisorFrederick, Maryland$75,000–$85,000 / yearAdditionally, the incumbent will be responsible for staff training and development, workload management, and, in conjunction with the leadership team, drive continuous improvement initiatives to ensure performance metrics are consistently achieved and foster a positive work environment. Their passion, purpose, and pursuit of innovation empower us to deliver cutting-edge solutions that support those we serve, ensuring we are here for you, here for good and striving for better.
IAD Customer Service Bag Drop Supervisor ABM Industries IncIAD Customer Service Bag Drop SupervisorVAThe Customer Service Bag Drop Supervisor serves as the primary operational leader for the assigned shift, partnering with airline personnel and ABM Aviation leadership to deliver a positive passenger experience while supporting on-time flight departures. The work environment is typical of a busy commercial airport and includes moderate to high noise levels, changing operational priorities, varying passenger volumes, and exposure to moving equipment and aircraft operations.
Customer Service Shift Supervisor Commonwealth of VirginiaCustomer Service Shift SupervisorManassas, VALocated on the Science and Technology campus in Prince William county of George Mason University, the 110,000 square foot facility features a 50-meter competition pool; leisure pool; whirlpool; locker facilities and family locker rooms; gymnasium with two practice courts; cardiovascular and strength training equipment; group fitness, mind/body and spin studios; three racquetball/activity courts; community room and classroom; and outdoor field and sand volleyball court. Modeling, monitoring, and affirming appropriate behavior is emphasized on all shifts and availability to answer and assist with both CSA or member/guest questions as the need arises, ensuring members feel welcome, making sure they are correctly directed to the proper department or activity, and ultimately aiming to provide a pleasant and positive customer service experience.
Supervisor Customer Service Graybar Electric Co IncSupervisor Customer ServiceSterling, VALet us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest! Most regular, full-time employees at Graybar may be eligible for a variety of benefits like: Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits.
["Customer Service Lead - Part-Time","Customer Service Lead - Part-Time"] Burlington["Customer Service Lead - Part-Time","Customer Service Lead - Part-Time"]FairfaxAs the Part Time Customer Service Lead, under theguidance of the Assistant Store Manager and Customer Service Supervisor, you'll be responsible for leading day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide exceptional, friendly and professional customer service at all times. Drive improvement of friendliness, speed of checkout and customer feedback surveys by maintaining a customer-first focus and delivering a consistently great experience to all our customers with a high level of professionalism.
Connected Customer Supervisor Floor & DecorConnected Customer SupervisorFrederick, Maryland$18–$25.40 / hourThis role will oversee the processes relating to cashiering, returns, cash office functions, inventory management, e-commerce support, in addition to providing customers with an exceptional shopping experience. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment.
Customer Service Manager - Lorton Transdev North America IncCustomer Service Manager - LortonLorton, VAKey Responsibilities: Assure quality of operations including leading CSR staff, training, monitoring, and observing customer phone calls and coaching to resolve customer service issues and compliance with policies and procedures. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions.
NewSales Floor Dept Supervisor - Pro Services Lowe's Companies IncSales Floor Dept Supervisor - Pro ServicesLeesburg, VA$22.90–$23.80 / hourSales Floor Department Supervisors are responsible for customer-facing activities (e.g., greeting customers, clarifying needs and identifying solutions, closing sales), non-customer-facing activities (e.g., down stocking, inventory management, area recovery) and store safety (e.g., conducting safety walks, reporting hazards, understanding safety and lifting directions). Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need.
NewField Service Supervisor MIRATECH CorporationField Service SupervisorAshburn, VAFull timeExcellent leadership, communication, and interpersonal skillsAbility to mentor and develop new MIRATECH Field Service TechniciansDemonstrated ability to make independent decisions and work in a loosely structured environment Excellent organizational and time management skills; able to juggle multiple priorities and deadlines Excellent problem-solving skills 25 - 50% overnight travel - with higher concentrations during peak seasons. What You'll Do:Proven experience as a supervisor leading multiple Field Service Technicians in a technical fieldCollaborate with engineering, project management, and other departments to improve processes and productivityProvide telephone support to customers and MIRATECH Field Service Technicians including troubleshooting and replacement parts identification Conduct regular performance evaluations and provide constructive feedback.
Service Supervisor, Tysons Galleria (2nd shift) Lucid MotorsService Supervisor, Tysons Galleria (2nd shift)McLean, VA$97,700–$134,310 / yearSalary Range : The compensation range for this position is specific to the locations listed below and is the range Lucid reasonably and in good faith expects to pay for the position taking into account the wide variety of factors that are considered in making compensation decisions, including job-related knowledge; skillset; experience, education and training; certifications; and other relevant business and organizational factors. This position will be responsible for assisting the service manager in the day-to-day operations of the Lucid Service Center, effectively managing team of advisors, technicians, service assistants and parts staff.
Service Supervisor, Tysons Galleria (2Nd Shift) Lucid MotorsService Supervisor, Tysons Galleria (2Nd Shift)Mclean, VA$97,700–$134,310 / yearSalary Range: The compensation range for this position is specific to the locations listed below and is the range Lucid reasonably and in good faith expects to pay for the position taking into account the wide variety of factors that are considered in making compensation decisions, including job-related knowledge; skillset; experience, education and training; certifications; and other relevant business and organizational factors. This position will be responsible for assisting the service manager in the day-to-day operations of the Lucid Service Center, effectively managing team of advisors, technicians, service assistants and parts staff.
NewField Service Supervisor PowerxField Service SupervisorAshburn, VirginiaEnsure that timely, accurate, and approved change orders are obtained from customers prior to added work being done; communicate changes with internal team members as needed. Ensure that direct reports understand and are properly using JHA, AHA, Lifted Conductor, Energized Work Permit, and other safety related forms at all times.
Supervisor Nutrition Services MedStar Health Research InstituteSupervisor Nutrition ServicesOlney, MD$20.57–$36.27 / hourDepartment/Unit Specific Functions and Duties Maybe asked to work in both Nutrition Services and Cafeteria Minimal Qualifications. Customer Service: Consistently displays professionalism in dealings with patients and families staff and physicians.
IT Services Supervisor - Endpoint Management WithumIT Services Supervisor - Endpoint ManagementTysons Corner, VA$90,000–$115,000 / yearReporting to the Senior IT Services Manager, the IT Services Supervisor- Endpoint Management is responsible for the operational leadership, technical oversight, and strategic direction of the firm's endpoint management program. But our commitment goes beyond our clients as we continue to live the Withum Way, promoting personal and professional growth for all team members, clients, and surrounding communities.
Event Services and Production Supervisor George Mason UniversityEvent Services and Production SupervisorArlington, VAEquipment and Systems Management: Ensures functionality and preservation of production resources, both technical and non-technical, through the implementation and oversight of preventative maintenance efforts independently and in conjunction with ITS; Works with the Audio-Visual Manager, creating an ongoing master plan for equipment (technical and non-technical) upgrades and replacement schedules; Ensures functionality of in-house and portable A/V systems and furnishings, supporting preventative maintenance efforts; Oversees the organization and oversight of production inventory and resources, communicating inventory needs to the Senior Event and Staff Manager; Maintains a database of equipment that tracks the history of usage and repairs/maintenance; Ensures efficient usage of storage space and resources that emphasize organization, safety, and ingenuity; Serves as the primary point of contact with outside contractors/vendors to troubleshoot equipment issues or to perform services and repairs when necessary; and. Required Qualifications: High school diploma or equivalent; Experience in recruiting, developing effective training programs for staff, directing, and supervising staff; Experience working in all areas of event operations/support/technology; Experience in planning and implementing events; Knowledge in all areas of event operations and event support technology, including sound, lighting, and video (setup, configuration, and operation); Knowledge of event support and the proper configuration of technical equipment for successful operation; Skill to communicate effectively and professionally with staff, patrons, and colleagues at all times; Ability to think critically and make decisions to support professional and student staff when issues arise; Ability to properly recruit, train, and provide on-site supervision of part-time and student wage staff; Ability to meet competing deadlines and prioritize responsibilities simultaneously; and.
Service Supervisor Tesla IncService SupervisorVienna, VAIn this role, you are responsible for managing a team of Technicians and ensuring they provide exceptional service while maintaining operational efficiency in our service centers. Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire: Medical plans > plan options with $0 payroll deduction.
Fire Alarm Service Supervisor Convergint CareerFire Alarm Service SupervisorChantilly, VirginiaRemoteResponsible for maximizing customer satisfaction by effectively executing all Convergint Technologies commitments on Customer Service Programs (CSPs), time and material, parts sales and other service duties. This is a line position that is either field- or office-based and is responsible for the effective management of resources, costs, safety, quality assurance and customer satisfaction for the delivery and expansion of the existing service base.
NewService & Support Operations Supervisor Stride IncService & Support Operations SupervisorVAActively engages team in regular and consistent coaching to enhance customer experience and provide regular feedback opportunities for improvement to soft-skills and the completion and adherence of operational processes; completes regular and consistent quality assurance monitoring for all team members (live and recorded review). Responsibilities include interviewing, hiring, developing, coaching, motivating, and training employees; planning, assigning, and directing work; evaluating performance; rewarding and disciplining employees; and addressing complaints and resolving problems in accordance with organizational policies and applicable laws.
Customer Service Lead - Part-Time Burlington Stores IncCustomer Service Lead - Part-TimeSterling, VAAs the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you'll be responsible for leading day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide exceptional, friendly and professional customer service at all times. Drive improvement of friendliness, speed of checkout and customer feedback surveys by maintaining a customer-first focus and delivering a consistently great experience to all our customers with a high level of professionalism.
Sales and Service Supervisor AvalonBay Communities IncSales and Service SupervisorWashington, DC$52,500–$74,000 / yearAdditional responsibilities include but are not limited to: • Assist in determining community sales goals and help motivate and coach leasing consultants to achieve those goals • Lease apartment homes; manage and convert prospect leads presenting and educating residents and prospective residents on all community information • Address and resolve customer service concerns in a timely and professional manner; ensure a level of service that results in high customer loyalty and satisfaction • Assist in the development, implementation and/or monitoring of programs to maximize revenue, control expenses, and improve customer experience within the community. • Support residents during the move-in process, lease renewals, move-out process and resident transfers • Call or visit competitive market communities to update market survey and keep apprised of changing market conditions • Plan and execute resident activities and events to foster positive community connections • Follow all applicable AVB policies and procedures to ensure compliance with federal, state and local laws and regulations, particularly those related to fair housing You have.
Client Service Supervisor VCA IncClient Service SupervisorFairfax, VAUnder direction from the Front Desk Manager, the Client Service Supervisor performs a wide range of difficult-to-complex administrative activities related to quality patient care and excellent client service, management of finances and accounting, marketing and promotion of services, staffing and human resources, and discretionary activities that serve to support effective business operations. Strong candidates will have supervisory experience, a positive attitude, a friendly demeanor towards both animals and people, will be detail oriented, have the ability to multi-task, and can demonstrate the importance and understanding of high-quality customer service.