NewHVAC/R Service Supervisor - Commercial & Industrial CoolSysHVAC/R Service Supervisor - Commercial & IndustrialHumble, TX$84,500–$139,000Strong customer service skills, including an ability to proactively address customer issues and concerns and ability to forge strong working relationships with customers. Ability to use typical business tools including E-Mail, Word, Excel, Work Order/Dispatch Software, Enterprise Resource Planning (ERP) software, etc.
NewTax Supervisor JobotTax SupervisorHouston, TX$120,000–$155,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Unlike large firms, the team operates in a hands-on environment where professionals have meaningful client exposure and the ability to make a real impact.
Lead Retail Customer Service Associate FedExLead Retail Customer Service AssociateThe Woodlands, TexasFull timeThe Lead Consultant’s time will be spent taking customer orders; coordinating store activities; providing pricing information; recommending the appropriate FedEx Office products and services; producing complex orders; operating equipment that requires advanced operational knowledge and expertise; managing, monitoring and facilitating all production processes. POSITION SUMMARY: The Lead Consultant is knowledgeable in all areas of the Store’s business, including print, signs & graphics, and shipping, and consistently delivers a positive customer experience to all customers.
NewCustomer Service Manager Altamira Material SolutionsCustomer Service ManagerHouston, TXThe Customer Service Manager serves as both a working manager and team leader, actively handling key customer accounts, supporting escalated customer concerns, and coaching and developing Customer Service Representatives. Customer Service ManagerPosition SummaryThe Customer Service Manager is responsible for managing day-to-day customer service activities while directly supporting customers and leading the Customer Service team.
Warehouse Supervisor - 2nd shift Medline IndustriesWarehouse Supervisor - 2nd shiftHouston, TX$67,000–$101,000 / yearFull timeMedline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Assign, monitor and review progress and accuracy of work, directs efforts and provides technical guidance on more complex issues.
Warehouse Supervisor - 1st Shift Medline IndustriesWarehouse Supervisor - 1st ShiftHouston, TX$67,000–$101,000 / yearFull timeMedline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Assign, monitor and review progress and accuracy of work, directs efforts and provides technical guidance on more complex issues.
NewProgram Supervisor SevitaProgram SupervisorTomball, TXMedications: When applicable, accurately administers or supports self-administration of medication and documents delivery of medications and treatments; reviews all other medication documentation for accuracy and completeness, daily or weekly as required; reviews medication errors with employees; communicates medication changes and provides training across all shifts; maintains appropriate security of medications and supplies. Vehicles: When applicable, test drives vehicle monthly; inspects vehicle lifts and seatbelts monthly; reports safety concerns immediately to supervisor or maintenance personnel; assures vehicle is washed and cleaned; trains staff in safe vehicle operation and safely transporting individuals; ensures routine maintenance is performed.
NewField Service Representative Faith TechnologiesField Service RepresentativeHouston, TXConstructs and tests circuits and equipment utilizing various tools and machines such as computers, workstations, circuit diagrams and test instruments/equipment. The Field Service Representative - Power Distribution is accountable for installation, inspection and testing, troubleshooting, and adjustment, repair or replacement of customer equipment.
NewHousekeeping Manager Marriott International, IncHousekeeping ManagerHouston, TX$60,000–$73,0002-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area. • Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
NewSenior Project Manager - Commercial Electrical System OneSenior Project Manager - Commercial ElectricalHouston, TX$115,000–$125,000 / yearThis position is responsible for job site safety, quality, production, customer service, managing project budgets, schedules, manpower planning, subcontractor coordination, client relationships, and overall project execution to ensure successful project delivery. The ideal candidate will have a minimum of five (5) years of project management experience with an electrical contractor, possess a Journeyman Electrician License, and be highly proficient in Procore project management software.
Airline Customer Service Supervisor in IAH Airport (IAH SUPERVISOR 2026 ) Hallmark Aviation Services LPAirline Customer Service Supervisor in IAH Airport (IAH SUPERVISOR 2026 )Houston, TXHallmark Aviation Services is seeking a Supervisor for an International Airline in George Bush Intercontinental Airport, TX (IAH). Thorough knowledge of airport operations: Arrivals, Departures, Ticket Counter.
Airline Customer Service Supervisor in IAH Airport Hallmark Aviation ServicesAirline Customer Service Supervisor in IAH AirportHouston, TXFull timeMust be able to obtain security clearance from US Customs and Border Protection which requires valid proof of citizenship or authorized residency. Hallmark Aviation Services is seeking a Supervisor for an International Airline in George Bush Intercontinental Airport, TX (IAH).
NewCustomer Service Supervisor PetSuitesCustomer Service SupervisorSugar Land, TXPetSuites is the leader of the pack in pet resorts offering exceptional services for both dogs and cats, ranging from boarding and daycare to grooming and training. At NVA Pet Resorts, our mission is simple: Create safe, fun, and loving environments for pets while providing exceptional experiences for our clients and team members.
Customer Service Supervisor - Texas Medical Center Houston, Texas Laz Parking LtdCustomer Service Supervisor - Texas Medical Center Houston, TexasHouston, TXBe attentive to all kiosks and pay stations in the area you are working and effectively communicate any issues with any device and be prepared to receive instructions and be able to effectively assist customers around until the issue is resolved. The Spirit of the Position: The Customer Service Supervisor manages employees and shift operations, greets and creates a welcoming atmosphere for our customers and clients.
Airport Customer Service Supervisor (F9) - IAH Unifi Aviation, LLCAirport Customer Service Supervisor (F9) - IAHHouston, TXFull timeJob Title Airport Customer Service Supervisor (F9) - IAH Date Thursday, April 2, 2026 Entity Unifi Aviation, LLC State Texas City Houston Base Pay Rate: $ 19.00 Full/Part Time Full Time Exempt or Non-Exempt Position Non-Exempt Shift A.M. Responsible for leading a team of agents and providing customer service to passengers for all aspects of arrivals, ticketing, check-in including boarding, baggage services, reservations, and any other queries or complaints.
Airline Customer Service Supervisor in IAH Airport Hallmark AviationAirline Customer Service Supervisor in IAH AirportHouston, TXMust be able to obtain security clearance from US Customs and Border Protection which requires valid proof of citizenship or authorized residency. Hallmark Aviation Services is seeking a Supervisor for an International Airline in George Bush Intercontinental Airport, TX (IAH).
Regional Customer Service Supervisor PVSRegional Customer Service SupervisorHouston, TexasWe are passionate about the work we do and abide by our guiding principles, The Nicholson Nine, to be a safe and sustainable chemical provider the world trusts. PVS enables our world through the safe and reliable delivery of chemistry, either created by us or sourced through trusted partners.
NewCustomer Service Supervisor Arbor E&T, LLCCustomer Service SupervisorHouston, TXOur committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites. With a dedicated and passionate team, Equus puts the industry's best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.
Retail Customer Service Supervisor PetSmart LLCRetail Customer Service SupervisorRichmond, TXPetSmarts Experience Lead (Retail Customer Service Supervisor) provides exceptional pet parent service to Pet Parents while upholding the companys vision, mission, values, and strategy. Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: People Leadership: Facilitates the associate experience and supports associate development.
CSR Supervisor - Houston, River Oaks Parfums Christian DiorCSR Supervisor - Houston, River OaksHouston, TXUse proper telephone etiquette when answering the phone, taking messages, answering customer inquiries, and when transferring calls Assist in packing or wrapping customers' merchandise. In partnership with Boutique Leadership Team, manage all customer exchanges or returns Communicate customer requests and feedback to management.
Customer Experience Supervisor I - Shops @ Stone Park Catalyst Brands LLCCustomer Experience Supervisor I - Shops @ Stone ParkHouston, TX$19–$23.75 / hourCore Competencies: To achieve success at JCPenney, a Customer Experience Supervisor possesses the following core competencies: Embraces a Growth Mindset: Proposes and initiates actions on new ideas that improve our product, stores or practices. General Description: As the Customer Experience Supervisor I - You are accountable for driving profitable sales growth by leading and engaging associates, coaching associates on customer service, leading company training initiatives and delivering company checkout experience strategies.
Customer Logistics Supervisor - PM Shift Ryder System IncCustomer Logistics Supervisor - PM ShiftHouston, TXCompensation Information : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. Current Employees : If you are a current employee at Ryder, please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process.
Customer Care Supervisor - PCN 4889 Humble Independent School DistrictCustomer Care Supervisor - PCN 4889Humble, TXCustomer Care Supervisor - PCN 4889 JobID: 12136. Position Type: Technology/Supervisor.
customer service manager FT The Michaels Companies Inccustomer service manager FTBaytown, TXPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Supervisor, Asset Technician Semi Service Tesla IncSupervisor, Asset Technician Semi ServiceHouston, TXConduct regularly scheduled one-on-one developmental meetings with team members to facilitate their professional growth while monitoring and coordinating training needs in partnership with Training Team. Collaborate with the Semi Service Manager and key stakeholders to establish targets for quality, speed, and cost aligned with customer and business needs.
NewService - Customer Service Assistant - Part time HEBService - Customer Service Assistant - Part timeThe Woodlands, TexasOccasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements. While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day.
NewHouston 51 Buffalo Speedway - Service - Customer Service Assistant - Part time HEBHouston 51 Buffalo Speedway - Service - Customer Service Assistant - Part timeHouston, TexasOccasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements. While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day.
Clear Lake 02 Service - Customer Service Assistant - Part time 1 HEBClear Lake 02 Service - Customer Service Assistant - Part time 1Houston, TexasOccasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements. While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day.
Field Services Supervisor (EM25165) TMEIC Corporation AmericasField Services Supervisor (EM25165)Houston, TXDevelop and maintain a field engineering organization to meet Mid-Range Plan (MRP) commitments within a set of capita and human resources on a rolling 12 – 16-month time horizon . - Build and lead a team of committed and capable employees to ensure successful commissioning and services of products and systems delivered to clients.
Service Supervisor Tesla IncService SupervisorHouston, TXIn this role, you are responsible for managing a team of technicians and ensuring they provide exceptional service while maintaining operational efficiency in our service centers. Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire: Medical plans > plan options with $0 payroll deduction.
Service Field Supervisor Comfort Systems USA IncService Field SupervisorHouston, TXWhen you join TAS, you join a Houston-headquartered company that is part of a large Houston-headquartered publicly traded company, Comfort Systems USA, with a solid reputation built on outstanding value, integrity, and customer focus. The Service Field Supervisor will perform and direct teams of Field Engineers to provide Installation support and Commissioning of all Electrical, Mechanical, and Control Systems provided by TAS as part of a project.
Customer Experience Supervisor UGI CorpCustomer Experience SupervisorConroe, TXWorks collaboratively with peers, colleagues, and leadership across the organization to effectively implement new programs, achieve strategic business plans, and improve business performance; contributes to special projects. Monitors/observes service contacts and activities to provide timely coaching to staff to improve effectiveness and productivity; conducts regular 1:1 feedback as well as preparing annual performance evaluations.
Service Field Supervisor Comfort SystemsService Field SupervisorHouston, TexasWhen you join TAS, you join a Houston-headquartered company that is part of a large Houston-headquartered publicly traded company, Comfort Systems USA, with a solid reputation built on outstanding value, integrity, and customer focus. The Service Field Supervisor will perform and direct teams of Field Engineers to provide Installation support and Commissioning of all Electrical, Mechanical, and Control Systems provided by TAS as part of a project.
Supervisor Admin Services II - The Woodlands UnitedHealth Group IncSupervisor Admin Services II - The WoodlandsThe Woodlands, TX$60,200–$107,400 / yearThe fraudulent LinkedIn messages and emails, which do not originate from any Executives LinkedIn account or of UnitedHealth Group's email domains, or those of any of its operating divisions, supposedly conducts an interview via a Zoom meeting, offers a work from home job at Optum, emails an application, sends a fake check by next day delivery through USPS and asks recipients to pay a vendor a large dollar amount. Works with functional and staff units in developing and implementing policies and procedures related to: Finance, Managed Health Care, Quality Assurance/Risk Management, Marketing, Purchasing and Human Resources.
Service Field Supervisor TASService Field SupervisorHouston, TexasWhen you join TAS, you join a Houston-headquartered company that is part of a large Houston-headquartered publicly traded company, Comfort Systems USA, with a solid reputation built on outstanding value, integrity, and customer focus. The Service Field Supervisor will perform and direct teams of Field Engineers to provide Installation support and Commissioning of all Electrical, Mechanical, and Control Systems provided by TAS as part of a project.
Service Support Supervisor Linde plcService Support SupervisorHouston, TXSupports CSUSA-built products in all world regions by supporting, training and assisting Cryostar employees in regional offices. Coordinates with Engineers in CSUSA and CSF to resolve technical issues and improve or solve reliability issues with equipment and machinery.
Legal Office Services Supervisor Consultative Search GroupLegal Office Services SupervisorHouston, TXThe successful candidate will help ensure the efficient delivery of administrative, facilities, and office support services, while promoting a high level of service to attorneys, business professionals, clients, and visitors. Supervises office services support team and helps ensure the delivery of high-quality support services and work product to attorneys and business professionals with a focus on meeting deadlines.
Junior Customer Service Representative Triple-S Steel Holdings, Inc.Junior Customer Service RepresentativeHouston, TXFounded in 2016, Tube Supply provides quality steel tube and bar in alloy, stainless, and carbon for oil and gas applications, including drilling, completions, production, and downhole tools. Create sales orders in accordance with specifications used by Tube Supply and/or customers, which may also include the creation of special process purchase orders (SPO).
HVAC/R Service Supervisor - Commercial & Industrial CoolSys, Inc.HVAC/R Service Supervisor - Commercial & IndustrialHumble, TX$90,000–$130,000 / yearStrong customer service skills, including an ability to proactively address customer issues and concerns and ability to forge strong working relationships with customers. Our employee benefits packages include: Competitive pay: $90,000 - $130,000 DOE Sign On Bonus: Up to $10,000.00 DOE Benefits: Medical, Dental, Vision and Prescription coverage.
Customer Service Lead - Part-Time Burlington Stores IncCustomer Service Lead - Part-TimeHouston, TXOverview: As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you'll be responsible for leading day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide exceptional, friendly and professional customer service at all times. Location 01159 - Houston Posting Number P1-1076684-2 Address 9730 Katy Freeway Zip Code 77055 Position Type Regular Part-Time Career Site Category Store Associate Position Category Retail Store Base Pay $14.00 - $14.00 per hour.
NewIndustrial Services PM in Training / Supervisor / Travel Required Clean Harbors IncIndustrial Services PM in Training / Supervisor / Travel RequiredDeer Park, TXAbout HPC-Industrial: HPC-Industrial, powered by Clean Harbors, is the premier industrial cleaning and environmental services company in North America supporting the upstream, downstream, and utility sectors. HPC Industrial, powered by Clean Harbors is hiring Industrial Services Project Supervisor (Project Manager in training), to join their safety conscious traveling team based in Deer Park, TX!
Service Supervisor (Lead Maintenance) Westdale Real Estate Investment and Management LtdService Supervisor (Lead Maintenance)Houston, TX$31–$34 / hourOur ideal candidate has the necessary skills to complete maintenance and repairs for vacant and occupied units while working within the planned maintenance budget. If you have successful experience in apartment maintenance with demonstrated skills in leadership, maintenance, and customer service, this is a great opportunity!
Aliana Service - Customer Service Assistant - Part time H.E. Butt Grocery CoAliana Service - Customer Service Assistant - Part timeRichmond, TXKey Responsibilities & Essential Functions: Customer Service: Assists in unloading merchandise from baskets Packages groceries; assists customers in transporting / unloading groceries to their vehicles Assists customers in locating merchandise Stocking / Sanitation: Gathers baskets and picks up trash inside and outside Store Maintains and stocks bag areas Returns products to proper locations Stocks and stages bags; stocks check stand supplies Distributes Buddy bucks to registers, replaces anti-fatigue mats Does Carts & Parts basket relocation and power-washing basket relocation for department setup Performs red basket fill up / retrieval Cleans, mops, dusts, sweeps, vacuums check stand area, Return Center, and CCO area to maintain Store cleanliness and safety The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.
NewHouston 68 (Spring Green) Service - Customer Service Assistant - Part time H.E. Butt Grocery CoHouston 68 (Spring Green) Service - Customer Service Assistant - Part timeRichmond, TXKey Responsibilities & Essential Functions: Customer Service: Assists in unloading merchandise from baskets Packages groceries; assists customers in transporting / unloading groceries to their vehicles Assists customers in locating merchandise Stocking / Sanitation: Gathers baskets and picks up trash inside and outside Store Maintains and stocks bag areas Returns products to proper locations Stocks and stages bags; stocks check stand supplies Distributes Buddy bucks to registers, replaces anti-fatigue mats Does Carts & Parts basket relocation and power-washing basket relocation for department setup Performs red basket fill up / retrieval Cleans, mops, dusts, sweeps, vacuums check stand area, Return Center, and CCO area to maintain Store cleanliness and safety The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.
Fairfield Market Service - Customer Service Assistant - Part time H.E. Butt Grocery CoFairfield Market Service - Customer Service Assistant - Part timeCypress, TXKey Responsibilities & Essential Functions: • Customer Service: Assists in unloading merchandise from baskets Packages groceries; assists customers in transporting / unloading groceries to their vehicles Assists customers in locating merchandise • Stocking / Sanitation: Gathers baskets and picks up trash inside and outside Store Maintains and stocks bag areas Returns products to proper locations Stocks and stages bags; stocks check stand supplies Distributes Buddy bucks to registers, replaces anti-fatigue mats Does Carts & Parts basket relocation and power-washing basket relocation for department setup Performs red basket fill up / retrieval Cleans, mops, dusts, sweeps, vacuums check stand area, Return Center, and CCO area to maintain Store cleanliness and safety The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.
Service - Customer Service Assistant - Part time H.E. Butt Grocery CoService - Customer Service Assistant - Part timeBaytown, TXKey Responsibilities & Essential Functions: • Customer Service: Assists in unloading merchandise from baskets Packages groceries; assists customers in transporting / unloading groceries to their vehicles Assists customers in locating merchandise • Stocking / Sanitation: Gathers baskets and picks up trash inside and outside Store Maintains and stocks bag areas Returns products to proper locations Stocks and stages bags; stocks check stand supplies Distributes Buddy bucks to registers, replaces anti-fatigue mats Does Carts & Parts basket relocation and power-washing basket relocation for department setup Performs red basket fill up / retrieval Cleans, mops, dusts, sweeps, vacuums check stand area, Return Center, and CCO area to maintain Store cleanliness and safety The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.
NewConroe 02 (Hwy 105 West/Loop 336) Service - Customer Service Assistant - Part time H.E. Butt Grocery CoConroe 02 (Hwy 105 West/Loop 336) Service - Customer Service Assistant - Part timeConroe, TXKey Responsibilities & Essential Functions: Customer Service: Assists in unloading merchandise from baskets Packages groceries; assists customers in transporting / unloading groceries to their vehicles Assists customers in locating merchandise Stocking / Sanitation: Gathers baskets and picks up trash inside and outside Store Maintains and stocks bag areas Returns products to proper locations Stocks and stages bags; stocks check stand supplies Distributes Buddy bucks to registers, replaces anti-fatigue mats Does Carts & Parts basket relocation and power-washing basket relocation for department setup Performs red basket fill up / retrieval Cleans, mops, dusts, sweeps, vacuums check stand area, Return Center, and CCO area to maintain Store cleanliness and safety The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.
NewHouston 51 Buffalo Speedway - Service - Customer Service Assistant - Part time H.E. Butt Grocery CoHouston 51 Buffalo Speedway - Service - Customer Service Assistant - Part timeHouston, TXKey Responsibilities & Essential Functions: Customer Service: Assists in unloading merchandise from baskets Packages groceries; assists customers in transporting / unloading groceries to their vehicles Assists customers in locating merchandise Stocking / Sanitation: Gathers baskets and picks up trash inside and outside Store Maintains and stocks bag areas Returns products to proper locations Stocks and stages bags; stocks check stand supplies Distributes Buddy bucks to registers, replaces anti-fatigue mats Does Carts & Parts basket relocation and power-washing basket relocation for department setup Performs red basket fill up / retrieval Cleans, mops, dusts, sweeps, vacuums check stand area, Return Center, and CCO area to maintain Store cleanliness and safety The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.