UNKNOWN

FEED

The position requires a high school diploma or equivalent, strong telephone and customer service skills, proficiency in MS Office, and the ability to work onsite full-time. This Customer Support Rep (CSR) role involves providing direct support to Account Executives, Marketing Associates, and customers.

HOUR

This Customer Support Rep (CSR) role involves providing direct support to Account Executives, Marketing Associates, and customers. The primary goal is to efficiently resolve customer needs, handle inquiries, processing orders, managing deliveries, and maintaining communication. The position requires a high school diploma or equivalent, strong telephone and customer service skills, proficiency in MS Office, and the ability to work onsite full-time. Key responsibilities include responding to customer concerns, handling routing and delivery questions, and supporting sales efforts. Candidates should be calm under pressure, team-oriented, and persistent in problem-solving. The role offers a pay rate of $21-$21.40 per hour, with work hours from 8 AM to 5 PM, and requires at least one year of relevant experience. Benefits include medical, dental, vision, life insurance, short-term disability, and 401K options.

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Randstad

Customer service representative

Customer Support/Service

High School Diploma

Marketing

Microsoft Office

Order Delivery

Order Processing

Problem Solving Skills

Resolve Customer Issues

Sales Management

Sales Support

Team Player

Transportation Routing

Hire Recruits

YEAR

As the Big Island’s leading providers of inpatient and outpatient care, the East Hawaii Region of Hawai`i Health Systems Corporation (HHSC), consisting of Hilo Benioff Medical Center, Honoka'a Hospital, Ka′u Hospital, Yukio Okutsu State Veterans Home, East Hawaii Medical Group and East Hawaii Health Pharmacy, delivers a full range of services and programs. Hilo Benioff Medical Center functions as a Level III Trauma Center, which includes the second busiest emergency room in the state, providing 24-hour care and serving more than 50,000 patients annually.

<h2>Job Description</h2>Join East Hawai'i Health Clinics and be part of a team that proudly cares for our friends, family, and neighbors across East Hawaii. <h2>Job Description</h2>East Hawaii Rural Health Clinics is seeking a Clinic Supervisor to support the daily operations and coordination of the Ear, Nose & Throat clinic in Hilo (1285 ENT RHC). In this role, you will oversee clinic workflows, supervise staff, and partner with providers and leadership teams to ensure efficient operations and high-quality patient care. This is an opportunity to make a meaningful impact by supporting accessible, patient-centered healthcare services within a rural community setting.Key Responsibilities:<ul><li>Oversee the daily operations of multi-specialty outpatient clinics, including scheduling, referrals, authorizations, registration accuracy, patient flow, staffing coverage, and front-office processes.</li><li>Monitor and manage Epic work queues to support timely scheduling, referral processing, authorizations, registration accuracy, and revenue cycle integrity.</li><li>Supervise, train, and support assigned clinic staff while promoting accountability, teamwork, customer service, and professional development.</li><li>Ensure clinic operations comply with all applicable federal, state, accreditation, and organizational standards, including HIPAA, CMS, OSHA, Joint Commission, and HHSC requirements.</li><li>Assist with implementation and monitoring of clinic policies, workflows, utilization review, quality assurance activities, and operational improvements.</li><li>Address patient, staff, and provider concerns professionally while fostering positive communication and collaboration across departments and clinic teams.</li></ul>Education & Experience Required:<ul><li>High School Diploma preferred.</li><li>Two (2) years of work experience coordinating and managing a medical or surgical clinic operation, including clinic procedures, personnel management, budgeting, and healthcare operations.</li><li>One (1) year of supervisory experience involving planning operations, assigning and reviewing work, scheduling staff, and training employees.</li></ul> Preferred Skills: Strong communication, leadership, and organizational skills with the ability to work independently and manage multiple priorities in a fast-paced healthcare environment. Knowledge of outpatient clinic operations, managed care processes, healthcare regulations, and customer service principles highly desirable. Experience with Epic workflows, referrals, authorizations, and clinic scheduling preferred. Ability to build positive working relationships with patients, providers, staff, and community partners while supporting operational excellence and patient-centered care.Salary posted is effective 7/1/2026<h2>Company Description</h2>As the Big Island’s leading providers of inpatient and outpatient care, the East Hawaii Region of Hawai`i Health Systems Corporation (HHSC), consisting of Hilo Benioff Medical Center, Honoka'a Hospital, Ka′u Hospital, Yukio Okutsu State Veterans Home, East Hawaii Medical Group and East Hawaii Health Pharmacy, delivers a full range of services and programs. Our three hospitals include 290 beds and more than 1,900 employees. Our medical staff is comprised of 250 physicians, physician assistants and Advanced Practice Registered Nurses, representing 33 specialties. East Hawaii Health is our network of clinics offering primary and specialty care. Hilo Benioff Medical Center functions as a Level III Trauma Center, which includes the second busiest emergency room in the state, providing 24-hour care and serving more than 50,000 patients annually. Honoka'a Hospital and Ka′u Hospital are designated as Critical Access Hospitals. To learn more about the East Hawaii Region, please watch our <a href="https://www.youtube.com/watch?v=boytwt6Fd_A" rel="nofollow">Video Yearbook</a> or visit <a href="www.hbmc.org" rel="nofollow">www.hbmc.org</a>, <a href="http://www.honokaahospital.org" rel="nofollow">www.honokaahospital.org</a> or <a href="http://www.kauhospital.org/" rel="nofollow">www.kauhospital.org</a>.<h2>Benefits</h2><ul><li>13 paid holidays each year (104 hours); 14 (112 hours) during election years*</li><li>21 paid vacation days (168 hours) per year*</li><li>21 paid sick days (168 hours) per year*</li><li>Medical, dental, vision, and prescription plans</li><li>Employee Assistance Program</li><li>Participation in the State of Hawaii’s retirement system</li><li>Potential eligibility for various <a href="https://www.hhsc.org/careers/careers-other-loan-repayment-and-scholarship-programs/" rel="nofollow">student loan repayment & scholarship programs</a></li></ul>* Rates listed for paid holidays, vacation and sick days are for 1.0 Full Time Equivalent (FTE) positions assigned to 8 hour shifts. Accruals for these benefits are otherwise prorated based on FTE.<h2>Pre-Employment Health Requirements</h2>Offers of employment will be contingent on successfully passing a pre-employment examination, which includes a drug screen and other regulatory medical requirements such as, but not limited to, a tuberculosis (TB) screen.  The cost for drug screening and blood draw for QuantiFERON and Titers, shall be borne by the Hawaii Health Systems Corporation.<h2>Pre-Employment Assessments for External Candidates</h2>As part of the recruiting process for this position, external applicants (job applicants NOTemployed by HHSC’s East Hawaii Region) are required to complete pre-employment assessments shortly after application submission. If you are not an employee of the East Hawaii Region of HHSC, you will receive an email containing assessment instructions. We ask that you complete the assessments within two days of receipt of the request. <h2>Equal Opportunity Employer</h2>The East Hawaii Region of Hawaii Health Systems Corporation is a drug free workplace and an Equal Opportunity Employer.<h2>Shift Details</h2>Must be available to work shifts, weekends and holidays as necessary based on hospital operations. Services are provided 24/7.<h2>Hire Above the Minimum</h2>This position is being hired above the minimum step.

HHSC East Hawaii Region

Clinic Supervisor, 1285 ENT RHC

Advanced Practice Registered Nurse (APRN)

Budgeting

Clinical Support

Communication Skills

Community Support

Content Management Systems (CMS)

Epic Cadence (Scheduling)

Epic Systems

HIPAA (Health Insurance Portability and Accountability Act)

Healthcare

Healthcare Customer Service

Hospital

Leadership

Managed Care

Medical Office Administration

Medical Treatment

Multitasking

OSHA

Operational Improvement

Operational Support

Operations

Operations Management

Operations Planning

Organizational Skills

Outpatient Care

Patient Care

People Management

Pharmacy

Phlebotomy

Physician Assistant

Prescription Drugs

Process Management

Quality Assurance

Quality of Care

Regulations

Regulatory Requirements

Schedule Development

Scholarship

Staff Training

Student Loans

Time Management

Utilization Management

Vision Plan

Keldair HR

OTHER

This position will ensure a smooth flow of work to our auto technicians in accordance to their abilities, monitor timely completion of work, and ensure that each item on the repair order has been thoroughly completed. From Australia to California, and of course, Hawaii, Team Servco is a collective of over 2,000 like-minded individuals guided by our four Core Values of Respect, Service, Teamwork, and Innovation.

PART 1 INTERNAL JOB DESCRIPTION KEY OUTCOMES: <ul><li>Input repair orders into the system and assign work orders to technicians based on their skill level and certification</li><li>Monitor technician's work hours on each work order and determine if technician needs assistance in diagnosing repair of the car</li><li>Maintain shop capacity control and advise Service Consultants of capacity status throughout the day</li><li>Provide accurate time of completion estimates for each repair order and advise Service Consultants if the work order will be completed before or after the original estimated timeframe</li><li>Review repair orders from technician when work is completed to ensure all work has been completed</li><li>Maintain and control library of repair manuals and special service tools (SST)</li><li>Order and maintain shop supply inventory (oil, lubricants, and miscellaneous shop supplies)</li><li>Ensure there isn't more than one repair order per technician at any given time</li></ul> QUALIFICATIONS: List the relevant qualifications that are needed to successfully achieve the key outcomes required for the job. Note any preferred qualifications, if applicable. An equivalent combination of education and experience may be considered. Education: <ul><li>High school graduate or equivalent</li></ul> Work Experience: <ul><li>Minimum three years of automotive service experience</li></ul> Skills: <ul><li>General auto repair knowledge</li><li>Strong communication and customer relations skills</li><li>Good driving record</li><li>Proficient with dealer management system</li><li>DealerTrack knowledge preferred</li><li>Proficient with Microsoft Word</li><li>Good driving record </li><li>Able to operate standard and manual transmission</li></ul> Competencies: <ul><li>Team Player</li><li>Organized</li><li>Planner</li><li>Multi-tasker</li><li>Deadline Oriented</li><li>Customer Focused</li><li>Adaptability</li><li>Composed</li></ul> Licenses and Certifications: <ul><li>Valid Driver's License.</li><li>ASE certification preferred</li></ul> PART 2 EXTERNAL JOB DESCRIPTION Servco is looking for a Dispatch Supervisor to join our team! This position will ensure a smooth flow of work to our auto technicians in accordance to their abilities, monitor timely completion of work, and ensure that each item on the repair order has been thoroughly completed. Responsibilities: <ul><li>Input repair orders into the system and assign work orders to technicians based on their skill level and certification</li><li>Monitor technician's work hours on each work order and determine if technician needs assistance in diagnosing repair of the car</li><li>Maintain shop capacity control and advise Service Consultants of capacity status throughout the day</li><li>Provide accurate time of completion estimates for each repair order and advise Service Consultants if the work order will be completed before or after the original estimated timeframe</li><li>Review repair orders from technician when work is completed to ensure all work has been completed</li><li>Maintain and control library of repair manuals and special service tools (SST)</li><li>Order and maintain shop supply inventory (oil, lubricants, and miscellaneous shop supplies)</li><li>Ensure there isn't more than one repair order per technician at any given time</li></ul> Requirements: <ul><li>High school graduate or equivalent</li><li>Minimum three years of automotive service experience</li><li>Proficient with dealer management system</li><li>DealerTrack experience preferred</li><li>Valid driver's license and clean driving record</li><li>Strong communication and customer relations skills</li><li>Excellent organizational and planning skills</li><li>Ability to handle multiple tasks and meet deadlines</li><li>Strong attention to detail</li><li>Auto service dispatching experience preferred</li></ul> Service Advisor - Mechanic - Consultant - Customer Service At Servco, we're committed to providing valuable mobility solutions to empower people through the freedom of movement and opportunity. From Australia to California, and of course, Hawaii, Team Servco is a collective of over 2,000 like-minded individuals guided by our four Core Values of Respect, Service, Teamwork, and Innovation. For over 100 years, we have been dedicated to superior service, to both our customers and team members. We look forward to helping you create Life: Moments that matter to you. Interested? Visit www.servco.com/careers to apply online or email us at careers@servco.com. Equal Op

Servco Pacific Job Distro

Dispatch Supervisor

Automotive Repair and Maintenance

Consulting

Customer Relations

Detail Oriented

Driver's License

Identify Issues

Inventory Management

Maintenance Services

Microsoft Word

Needs Assessment

Relocation Services

Repair Orders

Broadbean

From Australia to California, and of course, Hawaii, Team Servco is a collective of over 2,000 like-minded individuals guided by our four Core Values of Respect, Service, Teamwork, and Innovation. Supports the Detail Supervisor in identifying and resolving problems (staging issues, damages, warranty claims, quality control issues and compliance with C-TPAT).

DESCRIPTION: <ul><li>Assists the Detail Supervisor, in the planning and scheduling daily / weekly vehicle movement within established estimated completion times (ETC)</li><li>Supports the Detail Supervisor in identifying and resolving problems (staging issues, damages, warranty claims, quality control issues and compliance with C-TPAT).</li><li>Keeps abreast of all Federal and State regulations that will impact Servco</li><li>Ensure warranty issues are handled, processed, and documented correctly, and in a timely manner.</li><li>Assist with making recommendations for short-term planning of workload, vehicle storage, facility and equipment improvement and staffing needs</li><li>Assists with planning, and coordinate vehicle movement within storage facility</li><li>Supervise and monitor quality control processes and apply "Kaizen" methods for improvement</li><li>Maintain accurate and updated records related to Health and Safety.</li><li>Supervises and assist in the development of safety standards and procedures to prevent and minimize damage to vehicles, injury to staff and comply with OSHA, HAZMAT and environmental license regulations</li><li>Prepares and submits accident reports, TQCN reports, dealer delivery and condition reports on a timely basis</li><li>Assists in Identifying and helps the Detail supervisor with all work orders to ensure accuracy and organized by priority.</li><li>Assist and back up the Detail Supervisor when Detail supervisor is out, including morning meetings, daily shop preparation, dispatching, payroll, and all other duties needed.</li><li>Assist in ensuring a safe and organized workplace</li><li>Perform other duties as requested</li></ul> REQUIREMENTS: <ul><li>Minimum High school graduate or equivalent</li><li>Associate degree in Automotive Body and Paint or Auto Technology preferred</li><li>Minimum two to three years of automotive or detailing work experience</li><li>Minimum two years of work experience in a production and quality control field in a supervisory role</li><li>Valid driver's license and clean driving record</li><li>Must be able to obtain TWIC card</li><li>HAZMAT certification preferred</li><li>Knowledgeable of production and quality control activities</li><li>Proficient with Microsoft Office</li><li>Oracle knowledge preferred</li><li>Strong verbal and written communication skills</li><li>Able to operate standard shift and automatic transmission</li></ul> At Servco, we're committed to providing valuable mobility solutions to empower people through the freedom of movement and opportunity. From Australia to California, and of course, Hawaii, Team Servco is a collective of over 2,000 like-minded individuals guided by our four Core Values of Respect, Service, Teamwork, and Innovation. For over 100 years, we have been dedicated to superior service, to both our customers and team members. We look forward to helping you create Life: Moments that matter to you. Interested? Visit www.servco.com/careers to apply online or email us at careers@servco.com. Equal Opportunity Employer and Drug-Free Workplace Pay Range: $55,000.00 - $83,560.00 per year

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Customer Service Supervisor Jobs in Hilo, HI

Customer service representative Randstad

Clinic Supervisor, 1285 ENT RHC HHSC East Hawaii Region

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Supervisor, Quality Control Servco Pacific Job Distro

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