div class="content-pay-transparency">The compensation details provided below reflect the expected pay range for this role, based on the selected compensation structure and applicable guidelines.
Certified Group is comprised of a set of specialized brands that collectively deliver laboratory testing, regulatory consulting, and certification & audit services across highly regulated industries:
- Certified Laboratories – Provides comprehensive analytical and microbiological testing, primarily supporting food, beverage, cosmetics, OTC, and dietary supplement industries.
In this hybrid leadership role, you will model empathy, accountability, and service excellence while driving team performance in quality, service levels, member satisfaction, retention, and employee engagement.
A significant part of this role involves representing Collectors at trade shows, conventions, and drop-off events — planning and executing show strategies, leading on-site teams, and delivering standout experiences that build lasting fan loyalty. You will be responsible for developing relationships with key dealers and individual submitters, while implementing meaningful metrics and continuous improvements to drive revenue, efficiency, and customer loyalty.